Protests at the deadline for sixth form colleges’ conversion to academies

The Sixth Form Colleges Association is urging the government to keep the option for its members to convert to academy status open indefinitely, as the “arbitrary” deadline for doing so fast approaches.

Becoming an academy, and in doing so enjoying the luxury of not paying VAT, has been a possibility for nearly all SFCs since former chancellor George Osborne changed the rules in November 2015.

However, the window of opportunity closes in March when the £726 million restructuring facility – a fund designed to help colleges implement area review changes – ends and reverts back to the Treasury.

None of this was explored at the time when the government opened up the academy option to colleges

Bill Watkin, the chief executive of the SFCA, said this “cannot be right” and there is no “logical reason for rejecting colleges after an arbitrary date”.

“The government must continue to support those colleges that wish to academise after March – after all, some, such as the Catholic colleges, have not yet been free to adopt academy status because of a technical barrier that is no fault of theirs,” he told FE Week.

“The restructuring facility has not been deployed as much as was originally envisaged and should be extended.”

Guidance on applying to become an academy for SFCs, updated in January 2017, confirms that the option is “linked to the area review process”.

It adds, however, that the government will “consider in the light of experience from the area reviews whether further opportunities to apply should be available once the reviews are complete.

“But this opportunity does not exist at the moment, and colleges which wish to submit an application will need to do so as part of the relevant area review.”

When asked whether the Department for Education has made a decision on allowing SFCs to academise beyond March 2019, a spokesperson would only tell FE Week that the option is being looked at and more information would be available in due course.

Becoming an academy means SFCs no longer have to pay VAT – letting them off an average annual bill of £385,000.

The first to convert was Hereford SFC in March last year. Nineteen have since followed suit, leaving 62 designated SFCs. Three of these are, however, in the process of converting.

In an update from the ESFA about the restructuring facility last month, it was revealed that 30 applications to the fund have been made from 31 sixth form colleges “expressing plans to convert to academy status”, but the “majority have not been allocated any funding to support this conversion”.

A group of 14 which are Catholic-run have been completely prevented from converting due to their religious character, which would not be maintained under current government rules.

If they converted, they would lose protections in areas of curriculum, acts of worship and governance. The SFCA and Catholic Education Service have been trying to get the government to add a clause to the education bill to rectify this, but the DfE has not obliged.

Mr Watkin said “some more colleges are still interested in the possibility of converting” but academisation has “not always been an easy process”.

“The ESFA and the Transaction Unit [which administers the restructuring facility] have had to come up with solutions to unanticipated conversion problems; regional schools commissioners have had to adapt to a new and unfamiliar landscape; and pioneering colleges have had to navigate an untrodden path and overcome some significant snagging issues,” he told FE Week.

“RSCs and the national schools commissioner were not always on the same page and there were regional variations; some gave permission to colleges to become single academy trusts, some insisted on a multi academy trust (even if an unpopulated MAT); some then insisted on a populated MAT and now some are saying that there are already too many MATs in the region, they don’t want another one, so a college must join an existing MAT.”

He added: “None of this was explored at the time when the government opened up the academy option to colleges as a way of offering VAT relief.”

Ofsted’s full inspections plummet by a third

Ofsted has denied cuts to its budget have affected the number of FE inspections it carries out, despite analysis by FE Week finding full inspections plunged by a third in just one year.

Inspections with an apprenticeship grade saw the most dramatic fall of over 40 per cent, leading to the shadow secretary of state for skills describing a “black hole on what we know about their quality”.

The findings come less than three weeks before the chief inspector of Ofsted is due to publish her state of the nation annual report, on December 4.

The figures to August 31 2018 show that just 203 FE providers received full Ofsted inspections in 2017/18, a fall of 32 per cent from the year before when 298 were inspected.

Most strikingly, the number of ITPs – including employer providers – which received full inspections almost halved, falling 44 per cent from 126 to 70.

And the number of full inspections which graded providers on their apprenticeship provision dropped 42 per cent from 189 to 109.

However, the inspectorate has insisted that the fall in inspections “isn’t a funding issue” and has “nothing to do with funding”.

“We carried out the number of inspections that we intended to carry out in 2017/18, and included a sample of monitoring visits to new providers,” a spokesperson said, adding that Ofsted now has the extra cash needed to monitor and inspect all new providers in 2018/19 and 2019/20.

“We deployed our inspection resources in 2017/18 to ensure that providers were inspected in accordance with the timescales and frequencies detailed within the handbook.

“We completed all the inspections we were required to, and in addition we deployed our remaining inspector resource to inspect a number of providers identified through our risk assessment process, and conducted a limited number of new provider monitoring visits.”

However, shadow skills minister Gordon Marsden warned that the government’s “failure to fund Ofsted adequately for colleges and apprenticeships is leaving a black hole on what we know about their quality.

“Taken together with the Department for Education’s snail pace on delivering end-point assessment, it adds up to the department being asleep on the job whilst FE becomes ever more fragile.”

Ofsted is in line to lose £15 million between 2016/17 and 2019/20 from its inspection budget, which is predicted to fall by 10 per cent from £141,685,000 to £127,100,000.

Between 2010/11 and 2016/17, the watchdog’s financial resource was reduced by over £54 million.

In April, FE Week reported that Ofsted was in line to save around £400,000 this academic year by elongating the maximum period between inspections for ‘good’ providers.

Grade two providers previously received a short inspection within three years, but now can wait for up to five years before they are visited again.

A spokesperson for Ofsted said one of the reasons for the drop in the number of full inspections was because there were “a greater proportion of short inspections carried out last year” ahead of the change.

However, although short inspections did rise by almost a third – from 94 to 122 – this was not sufficient to make up for the plummeting levels of full inspections. The total number of inspections, when taking full and short together, still fell by 17 per cent last year, from 392 to 325.

The spokesperson also said apprenticeship provision is only graded in full inspections, hence the fall in the number of reports which inspected it. Although Ofsted has now introduced monitoring visits of new apprenticeship providers, she admitted that even when these visits are added to the number of apprenticeship judgments made in full inspections there was still an eight per cent drop compared with 2016/17.

The monitoring visits only assess providers on three measures – or four if they offer adult education – and only concentrate on new providers, meaning that existing apprenticeship providers are still going unmonitored.

The DfE declined to comment.

Three quarters of colleges rated ‘good’ or ‘outstanding’ by Ofsted

More than three quarters of colleges are now rated ‘good’ or ‘outstanding’ and none are deemed ‘inadequate’ by Ofsted as further education continues its ascent into excellence.

FE Week analysis of Ofsted results shows that an impressive 76 per cent of all general FE colleges are now rated in the inspectorate’s top two categories, up from 69 per cent in 2016/17.

The last academic year also saw more than twice as many colleges move into Ofsted’s sweet spot of grade one or two than fall out of the top ranks.

A total of 19 colleges moved up to grade two in 2018, with one climbing up the ranks from ‘inadequate’ to ‘good’. In contrast, just eight fell out of the top category, with seven becoming grade three after being ‘good’ and one falling from ‘outstanding’ to ‘requires improvement.’

David Corke, director of policy at the Association of Colleges, said: “This analysis only further goes to affirm the good work and support colleges provide to the 2.2 million people studying and training in colleges every day.

“As we edge ever closer to leaving the European Union, colleges will need to be supported adequately as they look to provide the right training and solutions – and this means the right level of investment.”

There are currently no colleges labelled as Ofsted’s lowest grade of ‘inadequate’. However, part of the reason for this is the mergers of poorly rated colleges which have been carried out over the past year. When two colleges merge, both have their Ofsted grades wiped.

Stockport College, Huntingdonshire Regional College, Mid-Cheshire College of Further Education, Redcar and Cleveland College and Amersham Wycombe College all lost their grade-four ratings after a series of mergers.

 The proportion of sixth form colleges rated ‘good’ or ‘outstanding’ has remained steady at 81 per cent, after falling from 89 per cent in 2016. Independent learning providers, including employer providers, have experienced a small fall from 81 per cent in the top two categories last year to 78 per cent this year.

 Across the entire FE sector, 63 per cent of providers were rated ‘good’ or ‘outstanding’ in inspections this year, bringing the total in the top half of Ofsted grades up to 80 per cent.

Amanda Spielman, the head of Ofsted, backed calls for more 16-to-18 funding last month, and warned that some colleges were struggling to reach the top Ofsted grades because of their tight finances.

In a letter to the public accounts committee on October 30, she warned that “real-terms cuts to FE and skills funding are affecting the sustainability and quality of FE and skills provision”, and said this verdict was “based on our inspection evidence”.

“My strong view is that the government should use the forthcoming spending review to increase the base rate for 16-to-18 funding,” she wrote.

 “Over time our evidence shows that many colleges have reduced the teaching time allocated to some programmes of study, reduced the number of teaching and/ or support staff employed, reduced the number of courses offered and reduced the amount of enrichment or extracurricular activity provided.

“These measures all have an impact on the provision offered.”

FE Week also discovered that six of the highest-rated sixth-form colleges have not been inspected in over a decade. Hills Road Sixth Form College, Circencester College, Woodhouse College, Carmel College, Richard Huish College and Winstanley College are all still rated as ‘outstanding’, despite the fact they were all last inspected between the November 2006 and October 2007.

Ms Spielman has previously urged the government to authorise more regular inspections of ‘outstanding’ schools and warned they lack oversight and create “real blind spots” for the inspectorate.

A spokesperson for Ofsted confirmed Ms Spielman’s comments about the outstanding exemption, which was introduced in 2011, applied to all providers including FE.

What’s best practice for setting apprenticeship subcontracting fees?

Subcontractors can cost providers more than they would like, but the benefit to apprentices can make it worth it, says Rupert Crossland

Subcontracting in apprenticeships is a reasonably complex concept. So complex, that the Association of Colleges (AoC) recently published a 50-page guide to help stakeholders make sense of the rules and establish a fair approach.

But a sector-wide consensus on these fees remains a convoluted issue because of persistent reports of inflated, profit-oriented models and, since the apprenticeship funding reforms, the individual nature of main provider/subcontractor relationships.

As with most complicated matters, the devil is in the detail; all subcontractors need different levels of input, support and monitoring. This might depend on the starting point of the subcontractor, whether they are a known quantity to the primary provider or whether previous dealings have prompted tighter controls. Remember, the main provider is ultimately accountable for all aspects of quality and compliance regarding their subcontractors and carries all of the risks.

Within their guide, the AoC suggests that main providers should adopt a risk-based approach when agreeing on fees, but, where the main provider is not delivering anything towards the provision, “it would be highly unusual for any fee to exceed 20 per cent and generally it would be expected to be less”. The guide also states: “Best practice would suggest that the most effective fees and charges are negotiated with each subcontractor and regularly reviewed”. In other words, the subcontractor should be empowered to make sure they are getting value for money from the outset and receive clear information about how, when and why fees may be reassessed.

As an example of how this might work, a main provider we support initially charged a subcontractor, who was new to the apprenticeship market, fees of 20 per cent based on the increased amount of input and monitoring needed. Clear measures were put in place to manage and mitigate the risk exposure of the main provider, and the fees were significantly reduced after nine months once delivery was stable and monitoring decreased. Crucially, it was evident from the outset what support was available, and costing was transparent.

The subcontractor should be empowered to get value for money

It seems clear-cut that nobody is suggesting that subcontracting fees should be 20 per cent or more in normal circumstances; the AoC guide advises that main providers demanding unwarranted or ongoing high charges are reported to the Education and Skills Funding Agency. Some have voiced concern that, where supporting and monitoring a subcontractor requires fees of more than 20 per cent, the inherent risk to the main provider is too significant to warrant moving forward with the relationship.

It’s important to consider what apprentices stand to gain. There are many examples where potential subcontractors offered relatively high levels of risk regarding their track record and experience, but delivered specialist aspects of the apprenticeship to a higher standard than the main provider. The support and monitoring required to mitigate risk exposures were high, and the fees reflected this, but the benefit to the apprentices was worth the effort.

It’s also important to consider that initial higher fees might be part of a broader strategy for the subcontractor. Many employers have aspirations to become employer-providers in the long term, but their starting point is such that they need extensive support from a main provider to get to a stage where they are confident enough to deliver the entire programme and can adequately manage quality and compliance requirements. The extra “hand-holding” and the development they stand to gain from the main provider means that most employers understand the necessity for higher fees in the short term. Long term, the market gains a new provider that is more able to face the challenges of the sector and offer valuable opportunities to learners.

I agree with the advice in the AoC guide; a risk-based approach to subcontracting is sensible, and fees should be fair and take into account individual circumstances. I’m sure nobody would dispute that funding should ultimately benefit the apprentice, and that subcontracting should not be used as a source of additional profit for main providers.

AELP consulting on proposals to avoid EPA ‘car crash’

The Association of Employment and Learning Providers is seeking input from its members on how to avoid an apprenticeship end point assessment “car crash”.

The consultation builds on widespread concerns from across the sector about a lack of assessor capacity, as the number of apprentices needing to sit their final exams grows.

“The warning lights on end point assessment have been flashing strongly for over two years but the authorities have buried their heads in the sand and now the horror stories are starting to appear,” said AELP boss Mark Dawe (pictured above). 

“If the EPA car crash happens, the damage to the reputation of apprenticeships among employers and young people could be far worse than anything else that has happened under the reforms so far,” he warned. 

“None of us wants this to happen.”

The AELP has put together a number of proposals addressing key points that it says must be addressed urgently.

These are grouped into four headings: clarity, consistency, capacity and costings.

Issues identified under clarity include confusion over the role of the provider and the EPA organisation, and over who pays for what – and even what the actual cost of the EPA is.

To illustrate the issues around consistency, the AELP gave an example of a large employer using two different EPA organisations to assess two cohorts of apprentices on the same standard.

“The first EPA organisation passed its entire cohort, while the second passed only half of its cohort despite the apprentices receiving the same quality training and support,” a spokesperson said.

Assessor capacity is “probably the biggest concern at the moment, especially given the restrictions placed on who can be an assessor,” according to the AELP.

FE Week reported in September on some of the fears raised by EPA organisations over assessor capacity.

Earlier this year Ofqual boss Sally Collier admitted she had concerns over assessor capacity and capability, and in July the exams regulator announced plans to carry out capacity audits at end point assessment organisations it oversees as an external quality assurance provider.

Just 4,500 EPAs have so far taken place, with numbers expected to hit 500,000 when the system is running at full capacity.

“Many training providers and EPA organisations are deeply concerned that there is insufficient assessment capacity to cope, leaving the futures of hardworking apprentices up in the air,” an AELP spokesperson said.

The final point, costings, highlights issues such as the true cost of EPA delivery not being fully understood, and the impact of the funding band reviews on costs.

To read the full consultation document click here.

All responses should be sent to apprenticeships@aelp.org.uk

Labour accuse government of ‘slipping out’ damning Ofsted report during Brexit announcements

Labour has accused the government of “slipping out” a damning report that raises huge concerns about the security risk posed by a government apprenticeship provider on the same day as the Brexit announcement.

The cabinet office approved provider, which trained hundreds of apprentices in offices including the Department for Work and Pensions, HM Revenue and Customs and the Home Office, was slated as ‘insufficient’ across the board in an Ofsted monitoring visit published earlier today.

The report found that the recruitment processes followed by Premier People Solutions Limited, which trades as Premier Partnership, were “not safe enough” and warned that leaders and managers “cannot be sure that their members of staff are safe to work in the sensitive environments”.

Anne Milton, the skills minister, confirmed exclusively to FE Week earlier today that the Education and Skills Funding Agency had terminated Premier’s levy contract as a result.

However, Labour has accused the government of sneaking out the report on the same day as the Brexit announcement to try and detract attention from its findings.

Angela Rayner, shadow secretary of state for education, said: “These revelations, slipped out on the same day as the Brexit announcement, raise serious concerns about both the Tories’ apprenticeships programme and their management of government itself.

“That the government’s preferred provider of apprentices to its own departments has been found inadequate across the board is a stark reminder that they are failing to deliver high-quality apprenticeships for all those who want them.

“But it is also deeply alarming that there were staff working across the public sector with no assurances that it was safe for them to access sensitive information.”

She added: “Ministers must  come clean on how this happened, what steps will be taken to provide new training providers and what assessment has been made of potential security risks arising from these disturbing events.”

The cabinet office has confirmed that the government departments included HMRC, the DWP and the Home Office, including the UK Visas and Immigration service.

When asked about the Ofsted criticisms concerning security, the spokesperson said it was for individual departments to comment and said all civil service apprentices will be able to continue their training “as normal” after the change in training provider.

According to the find apprenticeship training service, Premier has been delivering apprenticeships to public sector departments for over six months. It had 686 apprentices at the time of the Ofsted visit, and all but five were on the level three public service delivery officer standard.

It will now be removed from the register of apprenticeship providers. Usually when a provider is rated ‘insufficient’ after an Ofsted monitoring visit, it only receives a temporary ban on recruiting new starts until a full inspection can be carried out within a year.

The Ofsted report warned that leaders and managers “do not have safe enough recruitment procedures”.

“They do not hold references for too many of the trainers who they employ to work with apprentices. Leaders apply for references, but if they are not returned, they do not pursue them. In addition, they accept references that are not from the trainer’s most recent previous employer.

“As a result, leaders and managers cannot be sure that their members of staff are safe to work in the sensitive environments of the employers for whom their apprentices work.”

David Pearson, managing director at Premier People Solutions, said: “Premier Partnership takes safeguarding extremely seriously and Ofsted noted that all of our team are appropriately trained, and our policies and procedures are sound and implemented.

“In response to the comments around recruitment, we emphasise that all our recruits are subject to security checks prior to commencing work and we follow CIPD guidance about taking up references. Premier has enhanced its already comprehensive risk assessment and action plan.”

 

Shadowy training provider given £16.5m remains tight-lipped as questions mount

Both Ofsted and the government are looking into a mysterious training provider after FE Week revealed it has secured multi-million-pound subcontracting deals despite employing fewer than 10 staff, it is understood.

SCL Security Ltd, a private provider based in Kent that is run by Andrew Merritt, has taken £16.5 million from Brooklands College over the last three years to deliver hundreds of level three IT apprenticeships, for mostly 16-to-18-year-olds.

It also subcontracts for Ealing, Hammersmith and West London College, with a current deal worth £1.7 million.

But questions surround exactly who the apprentices at SCL Security are, and where it trains them.

The provider only employed eight people in 2017, according to its most recent company accounts, and seven the year before.

Mr Merritt has refused to release exact training delivery addresses despite multiple requests.

But FE Week understands that Ofsted has taken interest in the provider, as well as Brooklands. SCL Security secured its first direct Education and Skills Funding Agency contract this year, bringing it in scope for inspection. Brooklands was rated ‘good’ by Ofsted five years ago.

It is also understood that the ESFA has itself raised an eyebrow at the situation and is making enquiries.

One area of interest to them will be SCL Security’s relationship with a recruitment firm called Workforce Solutions Group Ltd, which is headed up by two brothers who were at the centre of an FE Week investigation in 2016.

Paul and Joe Alekna switched the ownership of a successful provider they ran from one parent company – eResponse – to another, before transferring out £6 million, liquidating it and leaving learners and creditors on the hook for millions of pounds.

Meanwhile, the brothers continued to run another provider called Options 2 Workplace. But when FE Week exposed the situation the ESFA cancelled its contract.

SCL Security claims on the government’s Find Apprenticeship Training website to “operate training centres nationwide”, but its own website makes no reference to any training venues – the only address is for a head office in Kent.

However, a Google maps search locates one of their training sites as “9 Church Rd, Redditch” – the same building that Workforce Solutions Group operates out of.

Paul Alekna told FE Week that Workforce “specialises in temporary and permanent staffing focusing in the manufacturing, logistics & transport, food manufacturing and office appointments sectors”, and insisted “that’s all we do”.

He refused to deny that Workforce and SCL Security have a working relationship.

Mr Merritt offered a list of “delivery locations”, which includes Hounslow, Greenwich, Ashford and Nottingham.

READ MORE: Bosses ‘switch’ firms leaving huge student and company debt

He said all are “under short-term rental/lease arrangements responding to demand” and the Redditch location was “one such rented room”, but declined to comment on the relationship between SCL Security and Workforce.

He added that the “exact addresses” of the other locations “are known to all learners, staff, delivery partners and all official bodies” but refused to give them to FE Week.

Brooklands College also refused to release the addresses of where its apprentices are trained with SCL Security.

A spokesperson would only say: “Brooklands College has very successful apprenticeship provision and works in partnership with training providers to meet the needs of a range of employers.

“Brooklands College is not able to comment on commercially sensitive information.”

The DfE said it could not comment on individual cases, but a spokesperson reiterated that it has a “duty to protect learners and ensure that public money has been used in accordance with the condition in which it was given”.

Ofsted said: “As part of our risk-assessment process, we take account of all of the relevant information we have about an individual provider.

“However, we cannot disclose when we will inspect individual colleges and skills providers.”

Revealed: Two thirds of UTCs to hand funding back after overestimating pupil numbers last year

Almost two thirds of university technical colleges overestimated their student numbers last year and will have to repay funding to the government, with five owing more than half a million pounds each.

A freedom of information request has revealed that a total of 30 of the 49 UTCs which are still open drastically misjudged their ability to recruit learners in 2017/18 and now face paying over £6.5 million back to the Education and Skills Funding Agency between them.

The five worst offenders accumulated debts of over £500,000 each, with Bolton UTC furthest in the red with a debt of -£688,364.

Estimating pupil numbers is hard for UTCs. There are many factors involved.

It was closely followed by London’s Elutec on -£672,075, and Salford’s UTC@MediaCityUK on -£657,273. Wigan UTC and Medway UTC also made the top five, with -£609,038 and -£504,496 respectively.

A spokesperson for the Baker Dearing Trust, which represents all UTCs, insisted pupil numbers were rising at the controversial 14-to-19 free schools.

However, as FE Week reported last week, although the overall number of learners has risen at UTCs as more have opened, the average intake of 14-year-old learners per UTC has actually fallen this year.

The BDT spokesperson said: “Estimating pupil numbers is hard for UTCs. There are many factors involved.

“Nearly all other secondary schools have feeders and recruit at a standard age so they can estimate their numbers more easily.”

She added that the total amount owed by UTCs has fallen since 2016/17 last year, from £11 million to £6.6 million, and said all UTCs have a financial recovery plan to repay the money owed to the ESFA.

A spokesperson for the Department for Education said the timescales for repayment “vary on a case-by-case basis”.

“Funding that is provided to set up new free schools and UTCs is based on estimates of pupil numbers,” she said. “Once the school or UTC opens, this funding is then adjusted to reflect actual figures and where necessary we work with the institutions to recover funding.

“We have agreed recovery plans in place for most free schools and UTCs that have pupil-number adjustments, and we are in discussion with the others about terms for recovery.”

Most UTCs have a capacity for 600 learners. In 2017/18, Wigan UTC had the fewest learners of the top five, with just 116 enrolled students, leaving it 81 per cent below its maximum capacity. UTC@MediaCityUK had the most at 372, but was still just 62 per cent full.

Medway UTC was the only one of the five owing more than £500,000 to respond to requests for comment. Medway, which was rated ‘inadequate’ by Ofsted in May, was renamed as Waterfront UTC when it joined The Howard Academy Trust earlier this month.

A spokesperson said none of the UTC’s existing team were in post when the estimated pupil numbers were submitted and so it could not comment on why they had been overestimated, but said a repayment plan had been agreed with the ESFA as part of its transfer to the new trust.

Studio schools have fared slightly better than their technical cousins, with 11 out of a possible 21 left owing the government money after overestimating pupil numbers last year. However, just one studio school has a debt of over £500,000, with Manchester Creative Studio owing -£521,297.

Manchester Creative Studio closed this summer after being dogged by low pupil numbers and significant financial challenges. It had been placed in special measures after being rated ‘inadequate’ in every category in March 2017 and did not take on any new pupils in September of that year.

We have agreed recovery plans in place for most free schools and UTCs that have pupil-number adjustments

Martin Shevill, chair of the school’s trustees, said the pupil-prediction numbers had been submitted shortly before the previous trust board had disbanded, and the closing financial position of the trust was being finalised with the DfE.

“The remit of the new trust board was to assess the viability of the school going forward. Very early on we made the decision that the school should not take in another intake of Year 10s and Year 12s while the school’s future was so uncertain,” he said.

“This meant that the school population was effectively halved. In addition, other parents made the decision to withdraw their child from the school following a difficult Ofsted inspection.

“As a result, there was a significant gap between the optimistic pupil predictions that the previous trust submitted, and Manchester Creative School’s actual student population once critical decisions had been made.”

Studio schools were designed to take on cohorts of up to 300 learners. In its final year, Manchester Creative Studio had around 40.

Judith Doyle, Principal and CEO, Gateshead College

FE Week travelled to Newcastle to meet the college principal who was recognised in the New Year’s honours for her services to skills education in the north-east, and who’s spent her entire career in the same institution

Two images of Judith Doyle stick with me – long after I’ve walked the Tyne Bridge back north of the river from Gateshead College’s main campus, paused to take in the stunning view of the setting sun, and caught the fast train back to London.

The first is of Doyle’s home growing up – bursting with people – friends, cousins piling in on top of the four kids, their “very hospitable, very larger than life” shipyard-engineer dad, and their mam in the corner, bashing out tunes on the piano. “She’s quite shy, my mam,” says the Gateshead College principal, affectionately. “She used to say, ‘I’m not playing the piano’. But she always ended up playing, so we used to have sing-songs. Just stuff that families do, you know. They don’t do that now.”

The second picture that sticks is of early-career Doyle, zooming from school to community centre, overseeing the community provision for Gateshead College. “I loved it – it was a challenge, I was always on the go – the car was the office,” she recalls with a grin. “There were boxes everywhere.”

Her pace quickens as the story progresses: “We taught everything from foreign languages to politics to sport to loads and loads of IT – it was 20 years ago and everyone was getting a PC, so I trained hundreds of people in Gateshead how to use Word and databases.” They offered classes in schools and community centres all over Gateshead from 6-9 pm – which Doyle had to balance with the fact she had a husband and daughter at home. “One of the big comprehensives had a thousand learners coming to us, in term time. I used to be dark-haired,” she quips, “That’s why I’m this colour!”

We’re sitting around a large table in a spacious office in the heart of the city. It’s a gorgeous autumn afternoon and through the windows, glass and steel towers soar into blue skies. Just a stone’s throw away are two major arts venues – the Sage Gateshead and the Baltic Centre for Contemporary Art. There’s a definite buzz to the place.

Doyle is unusual in that she’s spent her entire career working her way up the ranks at the college she now leads. And despite managing a multi-million pound busines, she manages to strike that balance between high-flying corporate CEO and someone you’d enjoy a night with in the pub.

We can’t say something isn’t working and then sit back and not do anything

It was the role heading up community education that marked her transition from teacher to manager.

“There were people in the college who thought, ‘That community stuff is rubbish’,” recalls Doyle – and she took that as a personal challenge. “I’m very determined, and if I have a clarity to what I want to do, I can push on with it. And I had a point to prove about, ‘This can be done’.”

The job taught her the business elements of working in a college, such as “Why it’s important to get the register done, so you can get your funding.”

Her most important lesson, however, was how to build a solid, trustworthy team. “I identified very quickly who the stars were, so they became my team and I would come in and give them a nice lunch and all that… They were very loyal to me and I’d ask them to do crazy things at the last minute – they would have done anything.” She says this without boasting, and I believe her.

Her outcomes spoke for themselves, and after managing community learning for three years, she moved into her first senior management role – overseeing teaching and learning, at a time when there was a growing awareness of the need to prioritise it. “It seems ridiculous now, that people weren’t realising how important that was. I think it had been the case in schools, but colleges maybe had a different focus and different priorities.

“I was a teaching and learning specialist – that was my thing – I tried to promote that and gained a reputation for someone who championed it.”

Two decades and several management posts later, she hasn’t lost that focus. It’s all about the quality of the product, she insists. “If everything in John Lewis was rubbish, there’s no way they would be successful. The moment we think that other things are more important, then we’ll stop being successful.

“Everything else, all these wonderful buildings and the wonderful things people say about us, it’s just window dressing. If our students aren’t successful, we’re not spending public money for what it’s intended.”

Since taking over as principal, the college has gone from an Ofsted grade 3 to a grade 1, and now has the second highest achievement rate in the country.

“I’m absolutely a perfectionist,” admits Doyle. “It’s about standards and I think things should be done well. I get a little bit irritated sometimes, I don’t like sloppiness, I don’t like things being half-hearted.”

I’m very determined, and if I have a clarity to what I want to do, I can push on with it.

She was awarded a CBE in the 2018 New Year’s honours, in recognition of her contribution to skills education in the north-east – and took her mam, her daughter and her younger brother to Buckingham Palace to receive the award.

The college has almost 30,000 students across six campuses. So how does she keep tabs on what’s going on?

“It’s about consistent messages. It’s about being visible,” she replies.

“Consistency when I took over the college was something that we struggled with a little bit. I introduced a concept called One College, because we did have people who did feel out of it. Really, there was a separate organisation almost, at this campus.

“I’ve got a very high performing and loyal team, who buy in very much to what we do. We have fun. We tend not to take ourselves too seriously. We’re serious about what we do, but we have a laugh.”

One thing she’s struggled to achieve, however, is working effectively with all the local schools. So when the skills minister put out a call to colleges to report schools that weren’t complying with the Baker clause, Gateshead College did just that. “We can’t say something isn’t working and then if there’s a request for ‘what do you mean, help us,’ you sit back and don’t do anything,” she says, matter-of-fact.

“I think it’s an equality issue,” she adds, emphatically – glancing first at her marketing manager as if to apologise in advance for the impending diatribe. “Those young people and their parents who most need that information – maybe they’re second and third generation unemployed – they don’t know the way out and they’re relying on the schools to give them the information, because they trust them. And when they’re not told about it and they go on a route that isn’t right for them, and they miss the great opportunities we and other FE provision could have given them, then I think they’re being denied what they need and I think that’s an equality issue.”

We’ve been chatting for so long that it’s an hour later than Doyle thought it was when she last glanced at her watch. She’s mortified. Having just insisted to me how important teaching and learning is to her, she’s late for the teaching and learning governors meeting.

It’s a personal thing

What do you do to switch off from work? Shop! I do like a good shop, actually. I also see my mam. We watch Strictly together on Saturdays. I also like to cook. I’m a foodie. I’m obsessed with food. I like to read, and I’m a big EastEnders fan, I love that.

What’s your favourite thing to read? I like detective fiction. I like puzzles and mysteries. I’ve always been one to solve the problem. Ruth Rendell and Agatha Christie, I read them when I was about 10. All those kinds of things. But I’m reading LJ Ross at the moment, who’s a bestselling local writer. They’re all set in different parts of the north east, and it’s easy to read. But they’re good as well.

Have you got a favourite book of all time? Everybody asks me that. I like Wuthering Heights, because it has very sentimental … connotations. It’s one of those things that as an English student kind of hooked me in. The idea was all very romantic and passionate, that kind of thing. I was of that age. I like Jane Eyre as well.

What flaw would you like to change about yourself? Probably too many to mention. What flaw do I have? I think I overthink things. And I think I put myself under too much pressure, which often manifests itself as carrying that pressure to other people sometimes.

How do you cope under stress? I like to be with my family. I like to spend time with my daughter. She is the absolute joy of my life. She lives in the south but I’ll drive down there. She’s an accountant. She graduated from Durham and went to PWC on the graduate programme – that’s how she ended up in London. But now she works for the NHS, on NHS improvement.

CV

Gateshead College

Aug 2013 – Present
Principal and CEO

Jul 2009 – Jul 2013
Deputy principal

Jul 2006 – Jul 2009
Assistant principal: quality and performance

Jan 2004 – Jul 2006
Director of school of teaching and learning

Jan 2000 – Dec 2003
Community learning provision manager

1990 – 2000
Teacher of English, communications and teacher education

1987 – 2000
Teacher of English and employability skills