Fresh round of redundancies at Learndirect as funding dries up

Learndirect Ltd appears to be on the brink of collapse, after a fresh round of redundancies belied the fact that its efforts to generate new business have proved “impossible”.

FE Week understands that the UK’s largest FE provider told the vast majority of its staff on April 23 that they are likely to lose their jobs next month as it prepares to “run down all areas”.

“The business has looked at every way possible that it can to generate new business after July 2018 but given the ESFA’s position this has proved to be impossible,” management wrote in a letter sent to staff across the business on Monday, seen by FE Week.

“We need to plan the run-down of all areas so that we can finish all outstanding activity by this point. These changes will have a direct impact on your role in that it will cease to exist once these proposed changes take effect.”

ESFA funding for adult skills and apprenticeships will not be available to Learndirect after July 2018, in punishment for the grade four it received from Ofsted last year.

We need to plan the run-down of all areas

An initial round of redundancies directly linked to this loss began in February for a small number of its 1,500 staff, but recent developments in other potential revenue streams appear now to have proven fatal.

The provider recently said goodbye to contracts with the Home Office and the Standards and Testing Agency, respectively to deliver the Life in the UK test for citizenship applicants and the professional skills tests for teachers respectively, which brought in a combined income of £10.8 million this year.

And it is understood that Learndirect has also been unsuccessful in sourcing new income from the European Social Fund – cash that the UK receives as a member state of the EU to increase job opportunities and help people to improve their skill levels.

The company claimed in its most recent accounts that it had “other sources” of “growing” cash, such as ESF contracts, which would be used to keep the company afloat after its adult skills and apprenticeships funding ended.

It had ESF funding amounting to just shy of £50 million to use up until July, but the ESFA has told Learndirect outright that it would not be awarded any more after that date.

The ESFA sent letters out last month to all other providers who were successful in their bids to extend their ESF, which have received an extension until March 2019 and additional funds.

The only other bodies that Learndirect could ask for access to ESF cash from would be the Department for Work and Pensions and the Big Lottery Fund – which administer the funding and provide match funding alongside the DfE.

Both organisations told FE Week they have no intention of handing the provider an extension.

Learndirect was privatised and sold to Lloyds Development Capital (LDC), the private equity arm of Lloyds Bank, in 2011. Its parent group is called Pimco Holdings Ltd.

As revealed in Learndirect’s accounts from November, Pimco has debts worth £48.5 million, plus a loan of £2.9 million from LDC, both of which need to be paid back from November 2018.

Your role will cease to exist once these proposed changes take effect

There is a further loan from LDC of £48.8 million which will be repayable in May 2020.

Pimco’s ability to repay, refinance or extend these loans will depend on the performance of its subsidiaries – including Leanrdirect – over the next 12 months.

“The medium-term strategy of the group is to continue to grow the value in its ongoing businesses (principally Learndirect Apprenticeships Ltd, Learndirect Professional and the ESF contracts for adult skills provision) in order to be able to repay its liabilities in due course,” the accounts said.

This plan has been dealt a financial hammer blow by Learndirect’s failed attempts to secure new ESF cash.

A spokesperson for LDC would not discuss Learndirect’s survival when FE Week asked for comment.

Learndirect also refused to comment.

A 14-day redundancy consultation period immediately commenced following the letter sent to staff on April 23.

The Learndirect saga started with a legal battle with Ofsted when the nation’s biggest FE provider unsuccessfully challenged its grade four report in the High Court.

The subsequent fallout led to the government singling the provider out for special treatment by allowing it to see through the end of their current contracts – instead of ending them within the usual three-month termination period.

It was then subject to investigations from the National Audit Office and Public Accounts Committee.

PICTURE: Learndirect Ltd’s chief executive Andy Palmer appearing at a PAC hearing in January

Movers and Shakers: Edition 242

Your weekly guide to who’s new and who’s leaving

Denise Jelly, Principal, Barnsley Sixth-Form College

Start date: March 2018
Previous job: Head of faculty for sixth-form, GCSEs and International, Nottingham College
Interesting fact: Denise once performed an Irish dance for royalty at primary school, but can’t remember if it was for Princess Margaret or Anne.

____________________________________________

Ciaran Barry, Group operations director, Linx International Group

Start date: February 2018
Previous job: Senior consultant, Linx International Group
Interesting fact: Ciaran was a detective in the Hertfordshire Police Constabulary for over eight years.

____________________________________________

Darren Jackson, Sales director, Roundhouse Corporate – Derby College Group

Start date: March 2018
Previous job: Director of client sales, Guestline Ltd.
Interesting fact: Darren has a passion for music, and out of work can be found playing his guitar and singing.

____________________________________________

Janet Morris, Interim chief executive, OCR

Start date: April 2018
Previous job: Director – international network, Cambridge International (ongoing)
Interesting fact: Earlier in her career, Janet worked in the international aviation sector, marketing London’s airports.

____________________________________________

Martin Sim, Interim principal and CEO, Barnfield College

Start date: April 2018
Previous job: Interim principal, Gateway College
Interesting fact: Martin is a model railway enthusiast.

 

If you want to let us know of any new faces at the top of your college, training provider or awarding organisation please let us know by emailing news@feweek.co.uk

Inter-college event gets students designing new eco-classrooms

Students from Chichester College and Crawley College have come together to brainstorm ways of developing an eco-friendly classroom, reports Samantha King.

A cross-college event saw over 50 learners from courses including engineering, design, motor vehicle, aeronautical and science work together in seven teams to design a new, futuristic classroom for Chichester College’s Brinsbury campus.

The teams presented their ideas to a panel of expert judges, including Jane Reeve, projects manager at Manhood Wildlife and Heritage Group, Graeme Clements, sustainables product manager at Covers Timber, and Kevin White, estates manager at Chichester College.

The concepts were judged on their practicality, the impact they would have on the surrounding area, and how they used sustainable resources, such as heat and wind energy.

Chichester College hopes to eventually turn the classroom concepts into reality in around three years’ time, if funding for the project can be secured.

“The dream is to actually build an environmental classroom. We’ve got an area at our Brinsbury Campus which needs refreshment. It’s a derelict area. It’s a beautiful campus, and lends itself to the environmental side of it,” explained Andy Chater, head of learning for STEM at Chichester College. “What we would love to see is the classroom actually being built by the students, with local companies and sponsors.”

Following the day of classroom conceptualising, the students’ designs will be built upon and developed by another crop of learners in the next academic year, who will look at the finer details such as costing and planning.

“Each year we move a little bit closer. The main idea is to bring the students’ specialist knowledge together across different curriculum areas and colleges, so they could all work in mixed groups and share great ideas.”

UCU blasts 10% pay rises for ‘greedy’ college principals

College principals have been lambasted as “greedy and hopelessly out of touch” by the University and College Union, after new analysis showed a third enjoyed a pay rise of more than 10 per cent in 2016/17.

Data on last year’s college accounts was released this morning by the Department for Education.

It revealed that 17 principals earned salaries of over £200,000, and the union’s analysis of the 220 colleges included in the data found that 81 (37 per cent) gave their principal a bumper pay rise of more than 10 per cent.

These massive raises are all the more controversial, given that college staff across the country have been driven to strike action after they were offered a measly a one-per-cent increase of their own.

The union also pointed out that several colleges – including the likes of Hull College Group and Bradford College, both of which are planning huge job cuts – were not included in the data raising “serious concerns” about accountability.

Vision West Nottinghamshire College, whose principal was paid £275,000 in 2015/16, was also omitted from today’s release.

Sally Hunt

The accounts data can include pay for more than one post-holder because of ongoing mergers across the country – but the UCU said this is “no excuse” for inflating leadership pay.

“College principals who pocket huge pay rises while pleading poverty on staff pay look greedy and hopelessly out of touch,” said UCU general secretary Sally Hunt.

“Many of the worst offenders are at recently merged colleges, but we are clear that mergers are no excuse for inflating senior pay.

“The fact that several colleges are not included in the data also raises serious questions about accountability to students and taxpayers. We urgently need much greater transparency in how senior pay is decided to ensure that leaders at all colleges can be held to account.”

The UCU told FE Week in December that colleges must justify staff who are paid over £150,000 a year, after our analysis of 2015/16 accounts showed 71 leaders earned salaries of that size or more.

Today’s publication of accounts show that 73 principals alone earned £150,000 or more in 2016/17.

The figures also confirm FE Week’s exclusive story last month, which revealed Matt Hamnett, the former principal of North Hertfordshire College, was the highest-paid principal last year.

He was paid £294,000 on top of a £47,000 pension contribution and benefits in kind worth £1,000 last year – or just over one per cent of its entire turnover of £30 million.

People 1st collapses, stunning the FE sector

People 1st, once a major sector skills council and a key player in the apprenticeship reforms, has entered administration, FE Week can reveal.

This is a stunning blow for the retail, hospitality and travel industries in the apprenticeship system.

The employment and learning consultancy charity confirmed this morning that it has been placed into the hands of administrator FRP Advisory.

FE Week further confirmed the news with a heartbroken senior member of staff, who asked to remain anonymous.

“I have been made redundant and have had to go to the Job Centre today,” they said.

People 1st was once the employer-led sector skills council for hospitality, passenger transport, travel and tourism in the UK, responsible for developing and managing apprenticeship standards.

Amongst its other duties the organisation acted as the external quality-assurance body for the following popular standards:

The body developed the content and assessment plans for many of these standards, and its logo appears prominently on the assessment plans (see an example below).

But government funding for every SSC ended six years ago, which meant they all had to find ways of surviving alone. This factor is believed to have been the biggest single cause of its downfall.

Comments made to FE Week in February 2017 indicated high hopes that plans to manage external quality-assurance for apprenticeship end-point assessment in the retail, hospitality and travel industries would help the body survive financially.

“The retail, hospitality and travel industries have elected to use an employer process for external quality-assurance of apprenticeship end-point assessment,” a spokesperson said at the time.

“The cost of external-quality assurance is currently being finalised, but we have advised organisations that are on, or aspiring to be on, the register of apprenticeship assessment organisations, that we do not envisage the price exceeding £40 per apprentice at end-point assessment.”

When employer Trailblazer groups submit their assessment plans for new apprenticeship standards, they must choose one external quality assurance organisation out of four options: an employer-led approach, a professional body, Ofqual (the Quality Assurance Agency performs this role for higher education qualifications), or the Institute for Apprenticeships.

It had also been operating a provider network – a “stamp of approval” a “People 1st gold standard apprenticeship provider status”.

In its most recent accounts up to March 2017, it recorded revenue of £4.3 million, with a deficit for the year (pre-depreciation) of £465,000 and reserves of £1.46 million.

It had emplaced a three-year strategic plan to earn back the losses, which started in April last year.

The accounts also show the charity was acting on behalf of 18 trailblazer employer groups to develop standards, and was employing 56 people at the time.

People 1st was also the issuing authority for the following frameworks:

No statement had been prepared from People 1st at the time FE Week published.

Apprenticeship payments system breakdown finally ‘resolved’

The government claims to have finally fixed its malfunctioning apprenticeship payments reporting system, more than two weeks after it was first reported.

FE Week reported last week that the ESFA had missed its own deadline to repair the IT issues, which had prompted numerous exasperated complaints on the FE Connect site from April 10.

We ran a story on the issue six days later, at which point the ESFA promised a fix by April 18. That deadline was missed.

But an encouraging message appeared on FE Connect yesterday.

“We resolved the issues with reporting on Friday, April 20,” a spokesperson said.

“Some providers have raised queries and we are following these up with individuals where necessary and we will use this feedback to improve future reporting. We welcome user feedback and will continue to work with providers on our reporting.”

This was followed by a comment from user Casper Varney, who asked for more specific confirmation that certain technical issues including with data returns for 2017 to 2018 had been fixed.

No response from the ESFA itself followed, but a Department for Education was unequivocal on the situation today, informing FE Week that “the issues have been resolved”.

It comes after the agency launched an “urgent investigation” last week into the problems.

This wasn’t the first time the service had gone down; there were other issues with the payment system last December.

“The people behind the apprenticeship payments system have decided to add a second row of data now in the period and payments report for the erroneous ones made last month,” said the original complaint on FE Connect.

“The first row appears to take the full period seven amount back and the second row what looks like the correct year to date payment however I have yet to go through in fine detail. Just a warning for anyone else interested.

“I have actually found one apprentice with 27 programme aim rows!!! What the hell is going on??????????”

On April 17 another said that providers were “badly in need of some serious reassurance”, adding “please help”.

“We are currently in the final testing stage of an updated report that will fix the issue of duplicate rows and also fix many of the known outstanding issues we have been working behind the scenes to improve,” said an agency spokesperson on April 17.

Minister supports FE representation at Office for Students

The universities minister has backed FE representation on the board of the new regulatory body for higher education.

Sam Gyimah’s remarks to the Commons education select committee this morning followed a heated debate in parliament last night, in which senior MPs from both sides of the political divide made renewed demands for the sector to be represented on the Office for Students.

“It’s an idea that I’m supportive of, yes,” Mr Gyimah (pictured above) said in response to committee chair Robert Halfon.

Mr Gyimah said the government “had the message loud and clear”, and that OfS chair Michael Barber was “supportive” too.

Sam Gyimah and Philippa Lloyd

And Philippa Lloyd, the director general for HE and FE at the Department for Education, answered Mr Halfon’s question with a resounding “yes, yes”.

The OfS was launched on April 1 as the new regulator for HE providers, but complaints have been mounting throughout 2018 about the lack of FE representation on its board – despite the large number of people studying HE at FE institutions.

During last night’s debate on the OfS, which was called by the Labour party, Mr Halfon said he was “concerned” about this omission.

“Further education and apprenticeships play a vital role in access to HE for the most disadvantaged and are crucial to building the skills base and productivity of our country, but they are so often excluded from bodies of this kind,” he said.

He urged the government to “make it a priority to recruit a serious representative” from the FE sector.

Tottenham MP David Lammy, who backed FE Week’s #SaveOurAdultEducation campaign last year, said it would be a “mistake” for FE not to be represented in “such an important body, which is regulator, funder and has important levers in relation to the provider”.

“I do hope that the minister will look again at the important role of FE,” he said.

David Lammy

Speaking on behalf of the government, Mr Gyimah noted the “points that have been made about the composition of the board” – but made no commitments.

“The secretary of state’s first set of strategic guidance to the OfS set a very clear expectation that apprenticeships must be taken into account whenever the OfS exercises its functions, and that apprentices must be represented within its widening access and participation activity,” he added. 

During an earlier education committee hearing on March 27, Mr Barber said he would “welcome good applications from the FE sector” to replace Toby Young, who resigned in disgrace from the board in January.

In a follow-up letter to Mr Halfon, dated April 5, Mr Barber wrote that the OfS would “welcome high-quality applications from candidates from the further education sector during all recruitment exercises to the board”.

The first of these is set for this month when the DfE “launches a new campaign for the student experience board member this month”.

However, recruitment has yet to begin, and will be launched in due course, the DfE admitted today.

Mr Barber also said he had appointed “another member of the student panel with experience of both further education and apprenticeships”.

That person would sit on the panel alongside NUS president Shakira Martin who “plays an important role as a graduate of, and advocate for, the FE sector”.

“We expect to be held to account by all of our student panel members and value the full range of their experiences and expertise,” Mr Barber wrote.

Emily Chapman, NUS vice president for FE, said the union had “been saying for a long time that the government must show its understanding of the central role colleges play”, and Mr Gyimah’s comments showed “the government is beginning to recognise students like the ones studying for a HE course in an FE environment.”

Traineeships expose the need for T-level collaboration

In 2015 the government criticised colleges for losing out to training providers by only making up a third of the apprenticeship market.

And the figure is even lower for traineeships, at just 24 per cent and falling, as FE Week discovered with a Freedom of Information request to the Department for Education.

What connects these two programmes is the need for employer buy-in, and the fact they mostly happen in the workplace, a delivery model that many colleges with classrooms to fill seem to have little appetite for or ability to expand.

Colleges should focus on and grow what they are good at, so it would wrong to simply criticise them for disengagement.

But this should still concern the DfE, which is relying on colleges to deliver T-levels – which also include mandatory work placements of up to three months.

The T-level workplace capacity building funds and lessons learnt from pilots will help colleges, but in truth the independent sector holds most of the employer engagement cards.

So these latest figures would suggest the DfE should be developing a collaborative delivery model to make a success of T-levels.

The hard truth is that colleges too often have the only access to classrooms and workshops, so independent training providers focus their energies on access to the employers.

T-level students will need both, so a policy of collaboration between colleges and independent training providers is to be encouraged.

Subcontracting fees will finally be published in June

The government will publish subcontracting fees for providers across the country in June, the education minister Nadhim Zahawi has revealed at long last.

Individual lead providers were previously required to publish their annual figures by the end of November every year.

This changed from 2016/17, when new rules dictated that providers had to inform the ESFA of their figures, which should then be published centrally.

But the agency came in for heavy criticism as November passed without any indication of when the full figures would be revealed for last academic year.

Gordon Marsden

The sector finally got its answer today, after Gordon Marsden, the shadow skills minister asked, through a written parliamentary question lodged last week, when the government planned to publish the fees.

“The Education and Skills Funding Agency will publish the level of funding paid and retained by providers for each of their subcontractors that delivered full programmes or frameworks during the academic year 2016 to 2017 in June 2018,” Mr Zahawi has said in response.

Criticism of the delay has been led by education select committee chair Robert Halfon, who has demanded action on what he has described as a “deeply worrying” situation.

He urged the ESFA in January to collect the data immediately, after it was confirmed that subcontracting fees would not be made public in time for parliamentary inquiry hearings into concerns about the system, by both the Commons education and public accounts committees.

The ESFA finally announced on April 11 that “all providers who ‘provision subcontracted’ last year have been contacted by email” about the issue. They were sent a template to fill in their fees on and return.

“You need to submit the template that we sent to you to the ESFA fees and charges mailbox by 5pm on Friday, April 27,” it added.

Subcontracting management fees have become a source of mounting controversy, reaching as much as 40 per cent, as was infamously levied in some cases by Learndirect.

Lead providers often claim the fees are needed to cover administrative costs, but many in the sector believe that too much money is being diverted from frontline learning. 

Mr Marsden has previously criticised the ESFA over its “double standards” on the figures. 

“The continuing failure of ministers and the ESFA to provide this data, after they had trumpeted loudly taking responsibility for it, risks hampering hugely the work of public bodies such as the education select committee’s current enquiries on the concerns around subcontracting,” he said.

“It seems to be double standards, a case from this government of ‘do as I say, not as I do’.”

The DfE’s apparent delaying tactics indicated “defensiveness”, Mr Marsden claimed “not least in terms of its decisions in the Learndirect funding controversy”.