‘Colleges have a grander ambition for their students’

Colleges have a unique role to play in the new industrial revolution, ensuring that every citizen is able to thrive, says David Hughes

I’m down under for the bi-annual World Congress of the World Federation of Colleges and Polytechnics, being held in Melbourne, and it’s clear that so many of the challenges and opportunities facing the further education sector in Australia resonate with those in England, and the other nations of the UK.

My keynote presentation today, Scripting the future – exploring potential strategic leadership responses to the marketisation and privatisation of English FE provision, is based on the research carried out by Oxford University’s Professor Ewart Keep, in conjunction with AoC and supported by the Further Education Trust for Leadership.

That research, which involved interviews with key policymakers at a senior level and college leaders and commentators, looked at the impact marketisation has had on our post-16 landscape and how it might pan out in the coming years. It’s well worth a read, for both the background and context as well as the stimulating and insightful scenarios.

We need colleges to be the anchor organisations helping to ensure that every citizen thrives

Of course, my keynote will not simply present Professor Keep’s research; he can do that better than I can. Instead, I will use his findings to propose actions colleges can and need to take to make sure that we can script our own future, rather than wait for someone else to script it for us. It will also draw on the 20 years’ experience of working in this sector, on both ‘sides’, for the funding agency and now for colleges, as well as time leading a thinktank and research organisation.

So, my keynote will start by trying to describe some of the manifestations of marketisation in England. I’ll set out the mix of quasi-market measures and managed systems approaches in the sector. I describe this as a mix of “customer is king” and “minister is queen” in FE. More than anything else, I will propose that there is a confusion at the heart of our policy about what success looks like and about the purpose and role of colleges.

Our quasi-marketised system (for want of a better term) has multiple funding streams with different priorities, rules, regulations, eligibility, qualifications, competition and a strong thread of contestability. The loose thinking behind this is that somehow contestability and competition will lead to more efficiency, better quality and customers getting what they want.

For colleges, though, not only do they have to respond to multiple funding streams, they also must respond to multiple regulators and rule-makers (ESFA, DfE, Ofsted, banks, pension funds, OfS and others) as well as many customers (the government, elected mayors, employers and students). I put students at the end of that list – because in our system it often feels as if they are mere vessels to be filled with knowledge and skills appropriate for the labour market. Colleges don’t think like that – they have a grander ambition for their students, as agents, with lives to enrich.

I want us to help colleges set out a new vision of their role

At present, this confusion of quasi-markets and government-led system combines badly with the 30 per cent funding cut colleges have had to cope with over the last decade. This has created a nightmarish environment in which colleges all too often have to focus on short term, financially dominated decisions of survival and maintaining position within the market. A sector with an aggregate surplus of only 0.1 per cent must do that – it won’t exist otherwise. What’s so impressive is how so many colleges can cope with the stresses they are under, all while helping 2.2 million people realise their ambitions, talents and abilities.

My keynote will end with an attempt to galvanise college leaders from around the world to seize this moment. All the challenges of the fourth industrial revolution, the new technologies, need colleges to develop and offer a new grand vision of colleges helping our citizens, communities and economies to thrive. We need colleges to be the anchor organisations helping to ensure that every citizen thrives in this exciting but daunting fourth industrial revolution.

In the mid-nineteenth century the state of Victoria (where I am now) established over 1200 mechanics’ institutes to help people and communities cope with the changes then happening. Many of those institutes morphed into colleges, polytechnics and universities. I want us to help colleges set out a new vision of their role in this new industrial revolution.

I’ll end with a pitch for colleagues from around the world to support our #LoveOurColleges campaign next week. And invite them to do the same in their countries. I’ll let you know how it goes down and the response I get.

3aaa buyer will need to pay £500k in ‘deal fees’

The buyer of apprenticeship giant Aspire Achieve Advance will have to pay £500,000 in “deal fees” by the end of 2018.

FE Week revealed last week that the crisis-hit training provider, commonly known as 3aaa, has put itself up for sale in the midst of a government investigation into the company.

A sales document, seen by this newspaper, shows that the purchaser will however receive a bill of £100,000 in October, £300,000 in November, and £100,000 in December.

It is unclear at this stage what the hefty “deal fees” will cover or who they will be paid to, but it is likely to go to 3aaa’s lenders, Beechbrook Capital, who gave company a cash loan of £5.5 million in April.

According to a 3aaa cash statement, the training provider paid its lender £516,837 in deal fees as of July 31.

FE Week understands that one of the reasons the sale is going ahead is because the terms of the Beechbrook loan have been broken and the lender wants to claim back their money.

It is also understood that the government is supportive of the 3aaa sale on the basis that its co-founders, Peter Marples and Di McEvoy-Robinson, will not benefit from it financially.

A condition of the sale is that it must be an apprenticeship provider that buys the business – meaning the £500,000 will be yet more public funds going into the hands of a private company if it is claimed by Beechbrook.

Beechbrook declined to comment on the transaction fees.

FE Week also asked Beechbrook and the Department for Education what assurances have been made that the business will not be wound up as soon as the training provider is paid its standard monthly funding of more than £2 million on October 12.

A DfE spokesperson would only say: “We do not comment on ongoing investigations.”

Beechbrook again declined to comment.

The deadline for indicative offers for 3aaa was October 4. BDO is the accountancy firm heading up the sale. When asked about the transaction fees, a spokesperson said: “It is BDO policy not to comment on specific companies, engagements or market speculation.”

In an “overview information” document about the sale, 3aaa claims the training provider achieved an ‘outstanding’ rating in all areas from Ofsted in May 2018.

This is despite the education watchdog declaring its inspection of the company “incomplete” in July following the launch of an ESFA investigation into its achievement rates.

3aaa is currently suspended from recruiting apprentices while the probe is being carried out.

This is the second time 3aaa has been investigated by the government. In 2016, auditing firm KPMG was called in to investigate claims by a whistleblower and found dozens of funding and success rate “overclaims”.

BDO’s investment opportunity document states: “The ESFA has placed a temporary block on new learners whilst an investigation is undertaken in to achievement rates, prompting the shareholders to seek an exit.

“Alphabet [3aaa] is in pro-active dialogue with the ESFA with a view to lifting the learner block in the shortest period possible.”

Since the launch of the investigation, 3aaa’s co-founders have resigned.

Following its suspension on recruiting apprentices, the training provider “instructed” senior employees to tell its staff to not date any paperwork for “planned enrolments”.

3aaa had the largest allocation for non-levy apprenticeships last year at nearly £22 million. Its overall ESFA allocations totalled more than £31 million.

3aaa seeks to ‘reassure’ customers over ‘new management’

The boss of Aspire Achieve Advance has contacted the apprenticeship giant’s clients to “reassure” them that he’s taking the business forward as “new management”, even though he’s held a top leadership role there for over two years.

Richard Irons (pictured), who joined the company known as 3aaa in mid-2016 as its chief operating officer, was made managing director when its co-founders Peter Marples and Di McEvoy-Robinson resigned following the launch of a second government investigation into the crisis-hit company.

He emailed “valued partners” of the business yesterday to “clarify the true status of our position”.

“Myself as managing director along with the senior management team will be taking the business forward as ‘New Management’,” he wrote, even though there’ve been no new senior managers brought into the company for over a year.

Click here to read Mr Irons’ email to clients in full here

Mr Irons continued to claim that the current ESFA investigation into 3aaa concerns are “entirely data focused rather than on quality”. This is despite the agency’s probe being focussed on claims that achievement rates have been inflated, just as they were found to be doing in 2016.

“The business has validated quality provision at its heart and all stakeholders aligned to preserving this into the future,” the new managing director added.

He continued to say that as a “precautionary measure and to do all we can to protect learners and staff against any residual risk” 3aaa is “having very early stage and initial conversations with other reputable providers”.

This follows FE Week exclusively revealing last week that the company has put itself up for sale, with the deadline for final offers being tomorrow (October 10).

In the sales pitch to potential bidders, 3aaa is claiming that it was rated ‘outstanding’ in all fields judged by Ofsted in an inspection in May 2018. This is despite the inspectorate declaring the inspection “incomplete” following the launch of the ESFA’s new investigation.

The apprenticeship giant, which was given over £31 million in government funding last year, is currently suspended from recruiting apprentices.

Mr Irons said in his email that by working in “partnership with the ESFA, we are continuing to generate and advertise new vacancies and engage with candidates to be able to complete their enrolment and start new apprenticeships in November”.

FE Week revealed in September, just after the temporary ban was put in place, that 3aaa seniors were “instructed” to tell other staff to not date any paperwork for “planned enrolments”.

Mr Irons expects the ESFA investigation to be concluded “within the next two weeks”.

3aaa currently trains 4,500 learners and employs 500 staff.

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Update: An Ofsted spokesperson told FE Week: “We wish to make clear that we are not and have never been in dialogue with this provider about any solution relating to the future of their business.

“Any engagement we have with the provider has been limited to queries about the possible timing of their inspection, which we clearly would not reveal.”

Kick poor-performing new providers off RoATP, education committee urges

Poor-performing apprenticeship providers should be kicked off the government’s register – not just barred from taking on new starts, the education select committee has urged.

It made the call in its new report, ‘The apprenticeships ladder of opportunity: quality not quantity’, published today, based on the findings of its recent inquiry.

The report outlines a series of recommendations aimed at improving the quality of apprenticeships and making them more accessible to people from disadvantaged backgrounds.

“We recommend that new providers judged by Ofsted to be making insufficient progress should be removed from the register of apprenticeship training providers,” it said.

“A provider whose only mark of distinction is a failing grade from Ofsted has no business providing government-funded training.”

In August the education watchdog was given greater powers to stop new providers found to be making ‘insufficient progress’ in a monitoring visit from taking on new apprentices.

The move followed embarrassment for the government at an inquiry hearing in May, in which skills minister Anne Milton admitted there was a lack of clarity over who was responsible for apprenticeship quality – Ofsted or the Education and Skills Funding Agency.

“While we welcome this greater clarity, we do not think it goes far enough,” today’s report said.

“There has been an explosion in the number of training providers in recent years but neither employers nor apprentices can have genuine confidence that quality training is being provided by these new entrants,” said Robert Halfon, chair of the education committee (pictured above).

Today’s report also pressed the government to do more to ensure all the agencies responsible for the apprenticeship system have enough cash to do their job properly, after hearing that “several” of these bodies – including the ESFA, the Institute for Apprenticeships and Ofsted – lacked capacity.

“Given the government’s doubling of apprenticeship funding, it seems strange that such concerns have been allowed to grow and endure,” it said.

Other recommendations include a cap on the number of starts a new provider can have until Ofsted has deemed it to be making at least ‘reasonable progress’ in all areas.

It also called for greater flexibility in the 20 per cent off-the-job training requirement, tighter controls on subcontracting – including a cap on management fees and more Ofsted inspections of subcontractors – and the creation of a social justice fund to support organisations that help disadvantaged young people become apprentices.

The report also criticised the IfA, which it said had “at times appeared more successful at uniting stakeholders in opposition that anything else”.

It is tasked with ensuring that apprenticeships offer value for money, but “our concern is that value for money is becoming a synonym for cheaper,” today’s report said.

Mark Dawe, chief executive of the Association of Employment and Learning Providers, said he was “particularly heartened” by this observation.

“As the MPs say, high quality provision costs and setting funding bands so low as to reduce the quality of training or dissuade employers from recruiting apprentices is a false economy,” he said.

Stephen Evans, chief executive of the Learning and Work Institute agreed with the report’s view that “much progress has been made on apprenticeships, but that we need to turbocharge our efforts to boost quality and widen access”

He described the call for a social justice fund as “spot on” as “current efforts lack sufficient ambition”.

Julian Gravatt, deputy chief executive of the Association of Colleges, said today’s report “raises a lot of interesting and valid points” but that “more needs to be done”.

Doubling the amount of time that employers have to spend their levy funds – another recommendation from the report – “does not fix the problem; it just kicks it into the long grass,” he said.

“It is essential that apprenticeship training is of high-quality. We have given Ofsted additional funding so it can hold the rising numbers of training providers to account. Of those registered providers that have been inspected, 83 per cent were rated as good or outstanding. Any provider that falls short of the required standards will be removed from our register and stopped from taking on new apprentices until they have improved,” Ms Milton said.

“We will look at the report with interest as we want to make our apprenticeship system work even better,” she said.

“We will respond to the report in full in the near future,” Ms Milton added. 

Skills minister backs Trip Advisor-style rating of trainers over Ofsted inspections

Allowing employers and apprentices to give “smiley faces” as reviews of training providers is a better indicator of quality than “tick box” inspections, according to the skills minister.

Anne Milton was speaking in favour of the Education and Skills Funding Agency’s new service, which will allow employers to score training providers in an online review tool similar to Trip Advisor.

The service, which is due to begin running “very soon”, will also be rolled out to apprentices, allowing them to give feedback on their experiences of training providers too.

Speaking at a fringe event at the Conservative party conference on Tuesday, Ms Milton suggested the new tool would give a better sense of a training provider than a traditional Ofsted inspection.

“You can do all sorts of inspections but you often miss the point,” she said. “You tick your boxes, but overall what did it feel like? Did it feel good? You miss that.

“So one of the best correlators is smiley faces, interestingly. You know, they did some research in care homes and smiley faces or not smiley faces correlated best with what was actually going on.

“If everyone has to do live reporting of their training provision we will get better and earlier indication as to which providers are not up to scratch.

“There is always, and there will always be, in any system a strain of people defrauding the system, not giving the quality that we expect. What we have to try and do is find the best means, the least bureaucratic means – because the bureaucracy is a shame when people are good – but the most immediate means of identifying where there are problems so we can take action.”

Ms Milton was quizzed on the government’s upcoming refreshed register of apprenticeship training providers during the session as well, but she refused to be drawn on details of its development.

The only comment she offered was: “A good proportion of people on the register of training providers aren’t delivering any training. They’re sitting there dormant, if you like, and I don’t think that’s helpful.”

The minister also used the session to say she was “open to” raising the apprenticeship levy transfer facility above 25 per cent, but admitted that “fraud has been an issue” within the current system.

“All that matters to me is that the levy is spent on the purpose for which it was intended,” she said. “We have to have rules, and they’re irritating and bureaucratic, but fraud has been an issue. Fraud is always an issue in any system you set up.”

FE Week understands that there is a concern there may be a rise in fraudulent inducement associated with transfer funding.

On Monday, the chancellor Philip Hammond announced the transfer facility would rise from 10 per cent to 25 per cent by April 2019, allowing large levy-paying employers to share more of their annual funds with smaller organisations. Ms Milton said the “hope” was that raising the level allowed to be transferred to 25 per cent would encourage more businesses to use the system.

Ms Milton also used the event to criticise the National Education Union, and said she has had a “big go” at the unions for focusing on schools at the expense of FE.

“If you always go on about schools, then you crowd out the argument about post-16,” she said. “I can only do so much as one person, as the minister of state who is passing through government, for however long it is.

“It actually needs to have a tidal wave of opinion and voices talking about the importance of apprenticeships, talking about the importance of FE.”

Ofsted Watch: Trio of poor monitoring visit reports

Three providers have been criticised for making ‘insufficient progress’ in the latest series of monitoring reports from Ofsted, including a recently merged college.

But it was ‘good’ news for one independent specialist college, which retained a grade two.

Coventry College, which was formed in August last year out of a merger of the grade three providers City College Coventry and Henley College Coventry, was found to be making poor progress in implementing a strategy for improving the teaching of English and maths and in making use of information about learners’ prior attainment to help plan teaching.

The report, published on October 2 after an inspection on September 11, said student tracking systems have not been used “well enough” since the merger to help identify learners and apprentices who are “not making secure progress” in English and maths.

It warned that “too few learners and apprentices achieve in line with their identified potential” in the subjects, with low attendance and low GCSE results, but added that leaders were working to improve this. 

The college also came in for criticism for “inconsistencies in monitoring and tracking” of learners’ work records and progress, but was found to be making ‘reasonable progress’ in all other areas including setting challenging targets for the quality of teaching, learning and assessment, supporting teachers and assessors to improve their teaching and the quality of the curriculum.

Two independent learning providers also received ‘insufficient’ progress ratings in monitoring visits of new apprenticeship providers.

Wolverhampton-based GTG Training, which currently has 196 levy funded apprentices, was deemed ‘insufficient’ for meeting the requirements of “successful apprenticeship provision” and the quality of its training.

The report, published on October 4, noted weaknesses in assessment plans, careers guidance, workplace mentors and plans for off-the-job training, and found that apprentices do not receive “any formal training” in English and maths except for one day before their functional skills examination.

Inspectors found that leaders have “worked hard to achieve a successful curriculum, but they have failed to recognise key weaknesses in the provision which are hindering apprentices’ progress”.

Despite this, the report commended the “well qualified and experienced” trainers and “enthusiastic” apprentices at the provider, and said safeguarding arrangements are effective. 

Ensis Solutions, which trains 123 apprentices in Wigan, was found to be ‘insufficient’ in ensuring apprentices receive high quality training, and the report, published on October 1, warned apprentices are not being set “demanding enough targets to achieve high grades in their end-point assessments”.

However, it noted that there had been “many recent improvements”, and commended leaders for their “strong determination and ambition” and “decisive action” to move from being a subcontractor to a provider.

The Department for Education will now be deciding whether or not to ban the providers from recruiting new apprentices until their grade improves. 

Four more learning providers had monitoring visits published this week.

Penshaw View Training in Sunderland, Bright Direction Training in Bolton, Stevenage’s Sporting Futures Training (UK) and Stanford Management Processes in Leicestershire were all found to be making ‘reasonable progress’ across the board by inspectors.

The only full inspection published this week was for independent specialist college Dorton College in Bromley, east London, which retained its ‘good’ rating across the board.

Learners were found to make “good progress” and “gain confidence” during their time at the college, which is run by the Royal Society for Blind Children and provides education and specialist therapies for young people with visual impairments and other additional needs.

The report described the college as a “highly respectful and safe environment” which has a “positive impact on the development of students’ independence” and commended leaders for their “clear and ambitious vision for the future”, but noted that learners should receive better careers guidance and external work placements.

 

Independent specialist colleges  Inspected Published Grade Previous grade
Dorton College 12/09/2018 02/10/2018 2 2

 

GFE Colleges Inspected Published Grade
Coventry College 11/09/2018 02/10/2018 M

 

Independent learning providers Inspected Published Grade
Penshaw View Training 18/09/2018 05/10/2018 M
Ensis Solutions 08/08/2018 01/10/2018 M
GTG Training 13/09/2018 04/10/2018 M
Bright Direction Training  11/09/2018 04/10/2018 M
Sporting Futures Training (UK)  11/09/2018 03/10/2018 M
Stanford Management Processes 29/09/2018 01/10/2018 M

 

Movers and shakers: Edition 256

Your weekly guide to who’s new and who’s leaving

Fionnuala Swann, assistant principal – academic curriculum, Nelson and Colne College

Start date: September 2018

Previous job: Head of division for business, humanities and languages, Nelson and Colne College

Interesting fact: Fionnuala is an elite fell and mountain runner and a former British Open Fell Runners’ Association Veteran Ladies’ Champion

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Cliff Hall, interim principal and CEO, Birmingham Metropolitan College

Start date: October 1 2018

Previous job: Interim Principal, Nescot College

Interesting fact: Cliff has worked in further education roles throughout his career and one of his former A-level students is Olympic gold medallist Denise Lewis, OBE

____________________________________________

Morag Davis, assistant principal – technical curriculum, Nelson and Colne College

Start date: September 2018

Previous job: Head of division for creative and digital, Nelson and Colne College

Interesting fact: Morag is an extreme sports enthusiast, in particular surfing and snowboarding, and she is a qualified snowboarding instructor

____________________________________________

Dave Marsh, CEO, Babington

Start date: October 1, 2018

Previous job: Managing director, Knowledgepool training division, Capita plc

Interesting fact: David has had a varied career: he started out as a maths and physics teacher, and has also worked at the Ministry of Defence

____________________________________________

Marcus Clinton, principal and CEO, Reaseheath College

Start date: July 30, 2018

Previous job: Principal and CEO, Northumberland College

Interesting fact: Marcus collects model lighthouses, and co-authored a textbook on horse business management

If you want to let us know of any new faces at the top of your college, training provider or awarding organisation please let us know by emailing news@feweek.co.uk

Ofsted in dark over 3aaa but also to blame

With an initial 2014/15 contract value of £3.1m, 3aaa was a relatively small apprenticeship provider when it received its first Ofsted inspection in October 2014.

The resulting ‘outstanding’ grade proved a catalyst for very rapid growth with help from the ESFA in the form of funding increases to an allocation of £31m less than two years later.

The Ofsted grade one also proved hugely important in one of several failed attempts to sell the business as soon as April 2015, with a price tag rumoured to be well in excess of £50 million.

What we now know is that after a whistle blower came forward the ESFA employed KPMG to conduct a highly secretive investigation in 2016 that found inflated achievement rates.

The ESFA did not tell Ofsted, despite the high achievement rates featuring prominently in the 2014 inspection.

More whistleblowers followed, and the ESFA has spent most of 2018 conducting a second investigation, resulting in the founders resigning, a stop being put on starts and supporting the sale of the business to protect the learners.

Again, the second investigation found concern over inflated achievement rates but again Ofsted has been kept in the dark, now more than four months since they paused their 2018 inspection.

As if to reinforce the commercial significance of a grade one, the paused inspection even features in current 3aaa sales documents, telling potential buyers they have the “highest quality learning provision with all areas graded outstanding in the draft Ofsted report (May 2018)”.

It would of course be easy to excuse Ofsted for the grade one ratings, on the basis the ESFA was either hiding or withholding the investigation findings from them.

But as reported this week, Ofsted could and should have inspected last year when a number of the inspectorates own risk measures would have been flashing red.

Published achievement rates had plummeted, the volume of provision had quadrupled within a single year and at least one whistle blower had raised safe guarding concerns.

How many more reasons do they need to inspect a huge apprenticeship provider trading on their grade one from 2014?

Presented with all the evidence, an Ofsted spokesperson blamed a lack of resources and a change in the achievement rate calculation for the decision not to inspect in 2017.

This is of course all history now, but we have not reached the end of this story.

Ofsted now know the ESFA hid evidence of achievement rate inflation from them in 2016, which should surely bring into question the validity of the 2014 inspection.

And Ofsted are still sat waiting for an answer from the ESFA as to what they found in the 2018 investigation.

Is the ESFA refusing to share information with Ofsted to keep them away, whilst they support a sale?

And will Ofsted ever conclude their paused inspection if the sale goes through?

Once the sorry 3aaa saga has ended, the lesson is surely going to be that oversight from the agencies we rely on, has failed, like with Learndirect, again.

And as with Learndirect, the National Audit Office and Public Accounts Committee may well come knocking for answers of their own