Short-term fix found for gap in apprenticeship quality assurance arrangements

The Institute for Apprenticeships and Technical Education has reached a deal with the organisation that has delivered external quality assurance on its behalf for the past 18 months to extend its work until June while it finalises its procurement for a long-term contract.

Open Awards first won the contract to deliver quality assurance for apprenticeships assessment for the institute in August 2017. Its initial contract, worth £160,000, ran until March 2018, but was then extended for another year.

The institute launched a tender at the end of January 2019 for a new EQA contract, which was expected to commence from May until the end of March 2021.

FE Week previously revealed that the institute was forced into hastily finding “interim” arrangements for April as a result.

The winner of the procurement has still not been finalised. To ensure there are no gaps in provision, Open Awards has agreed to extend its contract with the institute for a further two months.

Heather Akehurst, the chief executive of Open Awards, announced the deal on LinkedIn today.

“Delighted that Open Awards will be continuing to provide external quality assurance for the IfATE apprenticeship standards until the end June 2019,” she said.

“An opportunity to bring in the new EQA framework and digital support.”

Explaining the situation, the institute said: “Open Awards has agreed to carry on providing this service on a temporary basis until the end of June 2019, to ensure a smooth transition before the next contract begins.

“A decision will be announced soon on which provider will be chosen to undertake EQA on our behalf for the next two years, following a competitive tendering process.”

The institute is the nominated EQA provider for 271 approved standards.

Under its old contract with Open Awards, the IfATE, like Ofqual, did not charge end-point assessment organisations (EPAOs) for the quality assurance service.

But this will change when its new long-term contract comes into play.

Tender documents for the institute’s new contract state that “legislation allows the institute to charge EPAOs a fee per apprentice that undertakes an end-point assessment and it is these fees that will pay for the EQA service”.

They add: “The institute’s budget is limited and we are seeking to work with a supplier who will deliver a high-quality service at a price that offers strong value for money.”

The bidding organisation was asked to “confirm what price they would charge per end-point assessment”, and would receive a minimum payment of £20,000 a month for the duration of the contract.

The winning bidder can therefore expect to earn at least half a million pounds over the two-year contract period.

There are currently 18 approved external quality assurance bodies that monitor end-point assessment organisations, to ensure the process is “fair, consistent and robust”.

FE Week revealed the “ridiculous variability” in EQA charges in February, which were criticised by sector leaders for ranging from a free service to £179 per apprentice.

 

Minimum standards to be scrapped as part of earlier and stronger intervention regime

The Education and Skills Funding Agency is going to scrap its minimum standards policy as part of an earlier and stronger intervention regime.

New ‘oversight of independent training providers’ guidance was published today which details how the agency aims to “eradicate low quality training provision, protect learners and public funds”.

Currently, the ESFA only routinely takes action when a private provider has been judged ‘inadequate’ by Ofsted, or has failed to meet minimum standards or financial health requirements.

But as part of its new strategy, the agency will bin its focus on minimum standards and instead use “all education performance data available to us earlier in our overall risk assessments”.

“The policy and related intervention trigger for minimum standards has been in place for over a decade and is ripe for review,” the guidance states.

“We will cease taking intervention action on the basis of the 16 to 19 and 19+ education measures under the current policy after the application this year to 2017 to 2018 data. Reformed apprenticeship measures, however, require a more fundamental review as we move from frameworks to standards.

“We will apply the current minimum standards policy to apprenticeship provision (all ages) in 2020 (academic year 2019 to 2020), based on 2018 to 2019 data, for one final year.”

It added: “Further information on the apprenticeship threshold for 2020 and how provider performance in apprenticeship delivery beyond 2020 will be considered will be published later in the year.”

As part of the new intervention strategy, independent providers will now be required to have an “exit plan” from the 2019/20 contracting year.

The plan will need to detail how the provider will “assist” the ESFA to transfer learners if a provider ceases trading. It must “cover the areas of learners, data, and evidence (including for sub-contracted delivery)”.

Where data and analysis shows there is a “risk to learners or public fund”, the ESFA can now apply sanctions to independent provides including suspension of recruitment or restricting growth.

Providers will also have contract managers with the ESFA, which will require “regular contact, including as appropriate, face-to-face meetings to review contract performance, compliance, financial position, quality, capacity, or other risk factors”.

Financial information that will be requested from independent providers could include “management accounts and/ or a rolling 12-month cash flow forecast, in-year qualitative key performance indicators, information to support contract performance in terms of learner profile of recruitment, in-learning, retention, progress and achievement and/or evidence of audit or self-assessment findings including outcomes from regular PDSATs, feedback from learners, staff and/or employers”.

ESFA chief executive Eileen Milner (pictured) said: “ITPs are vital to the further education infrastructure, supporting learners and employers through the delivery of apprenticeships, adult skills, education for young people and specialist provision.

“Whilst the majority of training providers delivery meets our training standards, there will always be a small number who start to fall short of these standards.

“We must continue to ensure that learners have a quality learning experience and every pound of the public purse is invested wisely. By introducing stronger early intervention measures and closer contract management arrangements it will minimise the disruption to learners and risk to public funds when provider failures start to become apparent.”

MOVERS AND SHAKERS: EDITION 276

Your weekly guide to who’s new and who’s leaving.


Ellen Thinnesen, Chief executive, Education Partnership North East

Start date: March 2019

Previous job: Principal and chief executive, Sunderland College and Hartlepool Sixth Form College

Interesting fact: She is a qualified nurse.


Nigel Harrett, Principal, Northumberland College

Start date: March 2019

Previous job: Deputy principal and deputy chief executive, Sunderland College

Interesting fact: He enjoys walking his West Highland Terrier.


Christine Ricketts, Principal, Brooklands College

Start date: May 2019

Previous job: Deputy principal, Brooklands College

Interesting fact: In an earlier career, she was a successful sculptor.


Shereen Sameresinghe, Chief executive, Brooklands College

Start date: May 2019

Previous job: Vice principal, Brooklands College

Interesting fact: She was the captain of the ladies’ cricket team at university.

New ‘triggers’ for government intervention in colleges revealed

Colleges that experience “serious” cash flow pressures, breach bank covenants, or have significantly delayed accounts will be placed into formal intervention from now on, according to new Department for Education guidance.

A new “one-stop document” that sets out a “strengthened college oversight” regime has been published by the DfE this morning.

It follows the introduction of the new insolvency regime that will allow colleges to go bust for the first time, which spelt the end for long-term government bailouts that have been available to colleges during the post-16 area review process.

Occasionally we know that some colleges find themselves in difficulty

The oversight regime, which comes into force from today, has listed a number of new “triggers” for early and formal intervention.

If the DfE finds that a college is at “risk of becoming insolvent within two years” or has “significant cash flow pressures” they will now be placed into early intervention.

Formal intervention will follow if a college requests emergency funding at any time, if their cash flow issues become “serious”, and if there are “debt recovery slippages on re-profiling”, which includes failing to pay back government loans on time or breaching of bank covenants where their bank takes action.

Upheld investigations related to college financial management and governance and/or funding audits and/or significant fraud or fraud practice will also lead to formal intervention.

This will “include, but is not limited to, related party transactions and evidence of action taken by an accounting officer and/or governors outside of the college, departmental controls/policies”.

A college will also be placed into formal intervention if there is “evidence of financial practice taken by an accounting officer that is not in the best interests of: value for money, the protection of public funds, the effective delivery of service for learners, does not meet the public benefit test”.

Subcontracting where in the ESFA’s assessment there has been a non-compliance with rules could also lead to formal intervention, as well as failure to submit financial accounts within “30 days of the published deadline or 30 days of any agreed deadline beyond the published date”.

Minister for skills and apprenticeships Anne Milton (pictured) said: “We want to make sure all colleges succeed. Occasionally we know that some colleges find themselves in difficulty. 

“The strengthened college oversight guidance is a new ‘one-stop’ document which sets out how we will work with colleges to identify issues early on, make sure they are aware of the support available and, where problems persist, explains how we will intervene and support them.

“I encourage all college leaders and governors to read this document and to act early if they see problems ahead. We can then do our best to help.”

The policy document also sets out the DfE’s “preventative function” to identify problems at colleges sooner through “financial dashboards for colleges and with additional indicators to alert the ESFA to investigate the college’s position in more detail and take follow up action if required”.

It also details a “strengthened” role for the FE Commissioner to review provision in a local area, use of independent business reviews to “support effective decision making”, and the introduction of the statutory college insolvency regime.

Other minor changes include renaming the ‘satisfactory’ financial health category to ‘requires improvement’, and renaming ‘administered college status’ – which involves “enhanced monitoring, such as ESFA observers attending college board meetings” – to ‘supervised college status’.

‘Serious concern’ as training provider cashes in on controversial management consultancy apprenticeship

A member of the Commons Public Accounts Committee has “serious concerns” about the government allocating one provider up to £40 million in nine months to teach a controversial management consultancy apprenticeship.

Layla Moran, the Lib Dem education spokesperson, was responding to an FE Week analysis that showed the level 7 accountancy/taxation professional standard had 3,250 starts from November 2017, when it was approved for delivery, to July 2018.

As the standard has an upper funding band of £21,000, these starts would have used up to £70 million in 2017-18 from the apprenticeship levy pot.

In total, 88 per cent of the starts between November and July were delivered by four providers – Kaplan, Financial Limited, BPP Professional Education Limited, Ernst & Young LLP, and First Intuition – with Kaplan delivering 59 per cent on its own, which would be worth up to £40 million.

Apprentices on this course can expect to go on to careers as management consultants, financial accountants, management accountants and business and tax advisers, according to the Institute for Apprenticeships and Technical Education (IfATE).

This includes jobs at big financial advisory firms such as Deloitte, Ernst & Young and KPMG, which helped to develop the standard.

Level 6 and 7 apprenticeships have proved controversial after the IfATE estimated the apprenticeship budget could be overspent by £0.5 billion in 2018-19, rising to £1.5 billion by 2020-21.

A National Audit Office apprenticeships progress report earlier this month warned there was “clear risk” that the apprenticeship programme was not financially sustainable after the average cost of training an apprentice hit double what the government predicted.

The problem –despite a dip in the number of starts – is the result of higher per-start funding than first predicted, largely driven by the sharp rise in expensive management apprenticeships, which FE Week was first to warn about in 2016.

Last week the Association of Employment and Learning Providers made the radical proposal that all level 6 and 7 apprenticeships, including those with integrated degrees, should be removed from levy funding to relieve mounting pressure on the budget.

And on Monday, the Department for Education’s permanent secretary admitted to the PAC that “hard choices” would need to be made in the face of the imminent apprenticeship budget
overspend.

Asked whether the government should be limiting the use of the apprenticeship levy, Moran said: “While I cannot pre-empt the committee, my personal view is there are serious concerns about both cost and the subsidising of qualifications, such as level 7 accountancy/taxation
professional, at the expense of lower-level apprenticeships that do actually need taxpayers’ funding.

“This will become a greater issue when money is tight, and qualifications such as this one should be the first to be excluded.”

In March last year, Anne Milton, the skills minister, told a House of Lords inquiry that fears of a “middle-class grab” on apprenticeships were valid.

The accountancy/taxation professional standard is the most popular level 6 or 7 apprenticeship, with 5,790 total starts to December 2018; about 1,000 more than the second-placed chartered manager degree standard.

But scrutiny of the providers that offer the standard is thin.

Although Kaplan was graded “requires improvement” by Ofsted last year, it would not have been inspected on its level 6 or 7 provision, including the accountancy/taxation professional standard, as the watchdog only inspects up to level 5.

Inspectors criticised Kaplan’s managers for not having “sufficient information about apprentices’ progress so that they can act quickly when apprentices fall behind”.

They also found its “talent coaches do not always set apprentices sufficiently challenging learning targets, and as a result, too many apprentices do not complete on time”.

When FE Week shared the analysis of the standard with Amanda Spielman, Ofsted’s chief inspector, she said she “very much hopes people will see the logic in us doing level 6 and 7
apprenticeship inspections”.

She also discussed her concerns about repackaged graduate programmes now being sold as apprenticeships (see below).

When asked about its provision of the accountancy/taxation professional standard, and for comment on the AELP proposal, a Kaplan spokesperson said: “We continue to support the
government’s strategy on apprentices.”

BPP declined to comment on its provision of the accountancy/taxation professional standard, as did Ernst & Young and First Intuition.


‘Graduate schemes are completely unscrutinised’

Ofsted’s chief inspector is worried that some level 6 and 7 provision, which includes “repackaged
graduate schemes”, is going “completely unscrutinised” because of government policy.

Speaking at FE Week’s Annual Apprenticeship Conference this week, Amanda Spielman said these “expensive” apprenticeships were “high-cost programmes that soak up a lot of money”.

She referred to how graduate schemes were, in effect, being “repackaged” as apprenticeships, an
issue she raised in her 2017-18 annual report.

She was also concerned that Ofsted could not inspect level 6 and 7 apprenticeships and if the standard did not have a degree element, it would not be regulated by the Office for Students (OfS) if the provider offering it was not on the office’s register, as revealed by FE Week in November.

“There are places that go completely unscrutinised because they don’t come within OfS arrangements and they don’t come within our space.”

Spielman said the first FE inspection she observed found a large accountancy firm had “very clearly” turned its tax graduate trainees into level 4 and 7 apprentices.

But because of a policy decision made by the government and “not us”, Ofsted could only inspect the level 4 provision, while in another room level 7 apprentices were not being reviewed.

“It was very clearly a graduate training programme that existed for many years that had been reframed slightly to make sure it genuinely did meet the requirements, but nevertheless was the kind of training that firm would have always have been providing and paying for,” she told FE Week.

“We were there to look at only one piece of this graduate traineeship programme, which made for an extraordinarily artificial conversation.”

Asked if she would like Ofsted to inspect level 6 and 7 provision, Spielman said: “I very much hope people will see the logic in us doing it.”

Higher level apprenticeships now make up more than a quarter of the number of starts, which the chief inspector said “narrows the options for the third of young people who leave school without a full level 2 qualification”.

How to move more school-leavers towards degree apprenticeships

Key stakeholders must understand that apprenticeships are as valuable as any other degree, says Jassiem Moore

The Department for Education is making worrying noises about having to make “hard choices” to avoid an overspend of the apprenticeship levy. Jonathan Slater, the department’s permanent secretary, told the Public Accounts Committee this week that if funding were constrained at its current level, “that would require choices to be made between level 2 and level 6”.

Removing funding for apprenticeships at levels 6 and 7 would, however, impact their potential to support social mobility. Degree apprenticeships have already proved they can increase female participation in male-dominated subjects (34 per cent compared with 29 per cent in similar traditional degree courses) and a higher percentage of learners from low participation areas access degree apprenticeships (30 per cent) than go to university (26 per cent), according to the Office for Students’ analysis of degree apprenticeships.

While we do not want to promote degree apprenticeships as a tick-box exercise for widening participation, they do open up another route to higher education for those who may be traditionally disengaged.

At DANCOP, we present degree apprenticeships and university as different sides of the same coin. However, when working in schools and colleges we regularly see the lack of parity. So where are we missing the mark, and what can we do to address the misconceptions?

It can be difficult for young people in schools and colleges to get accurate information and guidance about apprenticeships. In sixth forms and colleges, pupils are still steered towards the traditional university route.

Knowledge within schools can be lacking and there may be other pressures on teachers and advisers to promote university. Schools often see it as a badge of honour when many of their pupils progress to university – end-of-year newsletters are filtered with images of young people who have won places at prestigious universities. Degree apprenticeships do not receive the same attention.

However, this lack of knowledge and encouragement could also be for practical reasons –teachers and advisers now have less time to support learners with their apprenticeship applications, which can be an unknown beast. With no centralised system or standardised procedure, proofreading personal statements for university courses is a piece of cake compared with supporting prospective apprentices with assessment centres, psychometric tests and reference requirements.

Of course, support is not limited to that provided in school. Parents/carers and friends are key influencers in a pupil’s decision of what to do post-school. Peer pressure, for example, remains key for young people: when all your friends are preparing their personal statements it may be difficult to consider a different higher education experience.

Parents/carers may still hold views that stigmatise higher-level apprenticeships by conflating them with traditionally vocational routes. If a young person is surrounded by these views, as well as being influenced by their school or college’s heavy promotion of the traditional university route, it is easy to see where their preference comes from.

If we hope to achieve parity between apprenticeships and university, we need to focus on raising awareness among key stakeholders so they understand apprenticeships are as valuable as any other degree. We should also work towards a centralised platform for accessing information about apprenticeships and enforcement of legislation to provide information to young people. If Ofsted had the powers to assess compliance of the Baker clause, it’s likely there would be an increase in the uptake of information sessions from employers and training providers, so increasing the awareness of the opportunities apprenticeships can offer.

There is a long way to go until degree apprenticeships are viewed in the same light as university. At DANCOP we always try to reframe the conversation from choosing “one or the other” to applying to “both together”. Removing funding for degree apprenticeships, as Robert Halfon, the chair of the education select committee, has warned, would be a “retrograde step” and would only increase the difficulty in accessing degree apprenticeships for young people.

Creating a quality apprenticeship system that will work for everyone

City & Guilds wants a universal framework for quality standards applied throughout FE inspections, says Kirstie Donnelly

As all of us working in technical and vocational education know that apprenticeships provide a key skills solution for employers and an important route into work. Seemingly, the government agrees and often talks about apprenticeships in glowing terms, using phrases such as “gold standard”, “world class” and “quality first”.  

What does it actually mean, though, to create and deliver a quality apprenticeship system that provides the right returns for businesses and people? This is a question we asked ourselves five years ago, alongside our new Industry Skills Board (ISB).

In the intervening years we’ve seen huge change in the apprenticeship system with the introduction of new standards, end-point assessment and, of course, the apprenticeship levy. Political and economic turmoil has also forced businesses to think differently about recruitment. Given it’s such an important time for apprenticeships, it feels like the right time to reflect on whether the system is working as it should and what needs to change to make it better.   

This week, to coincide with the Annual Apprenticeships Conference, we are launching the latest version of our Making Apprenticeships Work report. This builds on the quality framework we developed four years ago and provides updated recommendations for all involved in delivering apprenticeships.

There have been some wins since 2014 when we advocated for an independent employer-led body to have central oversight of apprenticeships. What actually materialised is the Institute for Apprenticeships and Technical Education (IfATE), which is a step in the right direction, if not quite the arm’s-length independent-from-government body that we hoped for.

We would also have liked more change and still find ourselves calling for better promotion of apprenticeships in schools and through recruitment channels, as we all know that there simply aren’t enough people being signposted towards apprenticeships.

The central theme of our first and latest report, however, is the quality framework for apprenticeships.

The recent National Audit Office (NAO) report quite rightly highlighted a real concern with the system as it is today, and recommended a greater government focus on outlining the success measures against which an apprenticeship programme should be measured, as well as a clear indication of how it brings value to employers and individuals.

This value attached to an apprenticeship is at the core of our quality framework. We believe that for an apprenticeship to be of high quality, it must be deemed intrinsically demanding and worthwhile by employers and employees.

There needs to be more meaningful engagement with employers

Not only that, but new apprentices must have the support of existing employees, who provide feedback within a defined learning programme. Apprenticeships are also subject to reliable, valid and robust independent end-point assessment, and apprentices should be aware of a clear career progression route beyond their apprenticeship.

To support this, we are recommending that a universal framework for quality standards is applied throughout all Ofsted, Education and Skills Funding Agency and external quality assurance organisation inspections. 

Our report has coincided with IfATE’s publication of its Quality Strategy, which appears to express an intention rather than outline concrete actions. In this time of uncertainty, I would hope that the institute will call for a common quality framework that will match its rhetoric.

First, however, there needs to be more meaningful engagement with employers to understand how the system is working for those who invest in it. We know that there are big issues stopping many employers from benefiting from apprenticeships and until these are tackled, no matter how high-quality the system, it won’t have the desired impact unless businesses actually engage with it.

It is only by working collaboratively with education providers and employers, and making changes that unlock the power of apprenticeships, that the government will be able to fully deliver the “world-class” quality system that we so desperately need.

City & Guilds Group’s “Making Apprenticeships Work” report can be viewed and downloaded here

This much-needed focus on colleges must be capitalised on

The chair of the new Independent Commission into the College of the Future sets out his agenda

Colleges for far too long haven’t received the recognition that they deserve. Happily, amongst policy wonks at least, this is starting to change.

The post-18 education review led by Philip Augar is yet to publish its recommendations, but it has been tasked with looking at developing a better-balanced post-18 system and has had significant discussions over the past year of the role of colleges. Damian Hinds’ speech in December set out plans to develop a new quality level 4/5 pathway to run parallel to undergraduate degree options – with much of this anticipated to be delivered through our colleges.

The state of play is much more advanced in Wales, Scotland and Northern Ireland, where colleges are better recognised as the central community anchors that they are. And yet there is still a great deal more to be done in these contexts too – addressing inequities in esteem, inadequate articulation between different parts of the system and between colleges and other parts of public policy-making, including, crucially, in terms of the welfare system.

This growing and much-needed focus on colleges must be capitalised on, including learning lessons from what is happening across the different corners of the UK. From changes in technology, attitudes, demography and climate, we face clear national and global challenges to which colleges – as dynamic institutions rooted in their communities, with expertise in engaging with a diversity of people at all ages and stages, and with often excellent relationships with businesses of all sizes – must be a key part of the answer.

If colleges are to play that role, then we have a lot of work to do to ensure that they are not just given their rightful central place within education policy, but beyond the traditional edu-chatter. They must come to be a critical part of conversations on industrial strategy and regional growth, welfare policy, health and social cohesion and integration.

There are, of course, critical questions as we ensure the colleges of the future are best suited to meet these challenges. This must involve questions of their role, scope and purpose and how they relate to other parts of the education system, to employers, to people and to governments. Who should they teach, how and what should they teach? How do we ensure that we have the properly supported staff in place to deliver this work? Finally, questions on the role of colleges in enabling all people to have a life of learning and, for some, for learning to give them the skills to escape in-work poverty.

For me, this agenda is pivotal. And that’s why I am so pleased to be leading a new Independent Commission into the College of the Future, which will undertake precisely this work. We will look at what we all need from our colleges right across the UK, and what this vision for the college of the future can be.

We will be using this process to ensure that as many people as possible who have a stake in the agenda are able to engage and have their say. And we will use this process to ensure that many of those who don’t yet realise the relevance of colleges to questions they are looking at come to see new connections and possibilities.

Alert raised on the high volume of ‘tie-breaks’ in latest ESF tendering process

Further questions are being asked about the Education and Skills Funding Agency’s recent European Social Fund tender, after FE Week discovered an “unprecedented” amount of tie-breaks in the controversial procurement.

Many providers have alleged that the competition, worth around £282 million in total, was botched after the agency broke tender rules and made “errors”.

One aggrieved provider even threatened legal action, as revealed by FE Week last week, but has since decided to drop this because of the likely cost and a fear of repercussions from the ESFA.

It makes a mockery of the scoring process

Now, however, this newspaper has discovered, via a Freedom of Information request, that 37 of the 95 lots, or 39 per cent, tendered in the three competitive areas of the procurement resulted in a tie-break after the ESFA marked many bids as scoring the maximum.

One college director, who used to work at the ESFA and who wished to remain anonymous, told FE Week that the number is “unprecedented”.

“It makes a mockery of the scoring process, or demonstrates inexperienced scorers,” the director said.

“All the bidders will have scored the maximum 100 for each of the four questions to end up in a tie-break – [which is] unbelievable. And how come all these tie-breaks were resolved in an award? What’s the probability of that?”

In a tie-break, the bidders were asked to “respond to a single tie-break question”. Whoever the agency deemed to have scored the highest in this question would win.

Many of the tie-breaks included multiple organisations, and one lot, for the Sheffield Transition area, comprised five providers. Overall, 87 providers were involved.

FE Week’s FOI also showed that the ESFA employed four temporary staff, at a cost of £43,000 in total, as well as their full-time European Social Fund staff, to mark the bids.

“The use of temporary staff to mark these tenders is an insult to the providers, who spent weeks preparing their responses,” said the chief executive of a provider who bid in the tender but who did not want to be named.

“The FE Week findings prove that this wasn’t an open and competitive procurement process, given that such a high volume of providers with no infrastructure, resources or tangible track records in the specified regions were able to score 100 per cent and enter into tie-breaks in multiple contract package areas.”

He added that since the results were announced, three successful bidders have “approached us to deliver their newly won contracts as they have no capacity to deliver the contracts themselves”.

Each of the bidders had scored 200 out of 200 on their “readiness to deliver” the contract.

The chief executive said his provider understands that the ESFA is currently undertaking “penetration audits” to test the validity of what was written in the bids.

Another provider, who wished to remain anonymous, said they are “alarmed” by the tie-break figures and “think that the procurement has not been designed to capture the best provision locally”.

This wasn’t an open and competitive procurement process

“Over one-third of lots going to tie-break shows that not enough due diligence was carried out in analysing the accuracy of the responses,” this provider added.

“We are seeing this in the results of the awards, with, for example, providers that have no staff, infrastructure, supply chains and stakeholders in region [who] are not ready for the April 1 go-live date.”

The agency has delayed issuing contracts several times, since – as previously reported by FE Week – multiple providers claimed that the government broke tender rules, namely by excluding the “track record” section when marking bids, while the ESFA has admitted to “errors”, such as naming Serco Regional Services Limited as a winner instead of Serco Limited.Contracts are supposed to go live on April 1.

The European Social Fund is funding that the UK received, as a member state of the EU, to increase job opportunities and to help people to improve their skill levels, particularly those individuals who find it difficult to get work.

The three areas of the tender that had tie-breaks were “skills support for the workforce”, “skills support for the unemployed” and “skills support for NEET [Not in Education, Employment or Training]”.

The other part of the tender was for community grants, and it is understood there was only one application for each area, thus none resulted in a tie-break