Revealed: Learner satisfaction scores for 2018/19

Overall learner satisfaction with FE providers slightly increased this year, according to new government figures.

The Department for Education released the results of its 2018/19 online student survey this morning, which showed 82 per cent of all learners would recommend their training provider and college to friends or family.

Private training providers scored 88.2 out of 100 for their overall satisfaction rating, compared with 81 for general FE colleges.

Overall satisfaction with all FE providers increased compared to last year, from 86.2 per cent in 2017/18 to 86.5 per cent.

Apprenticeships and skills minister Anne Milton said: “It’s great to see that 82% of all learners would recommend their training provider to friends or family.

“Further education providers play a vital role making sure people of all ages and backgrounds can gain the skills they need to go on to have successful careers.

“We will continue to work with providers to make sure more people receive the best education and training possible and standards remain high.”

The survey had 345,174, representing 19 per cent of the eligible population of 1,735,478.