Ofqual considers special treatment for new AOs

New apprenticeship exam bodies are next in line for special treatment, after Ofqual hinted that it’s considering a lighter regulatory touch for those that fall under its remit.

But established awarding organisations groaning under the weight of increased regulation have begun to complain about double standards.

The exams regulator is about to take charge of numerous organisations newly approved to deliver end-point assessments (EPA) for the new apprenticeship standards that it quality assures.

The EPA organisations will have to apply for Ofqual recognition, but the watchdog said it would be “working with the ESFA to explore how to reduce any unnecessary burden.”

Ofqual has so far been asked to provide external quality assurance for 62 apprenticeship standards – 26 of which it will also regulate, with a further 36 are under review.

One apprenticeship standard quality assured by Ofqual is team leader at level three.

Of the 18 bodies already approved to deliver its final exams, five aren’t yet recognised by the exams watchdog.

There are dozens more end-point assessment organisations which aren’t established exam boards in the pipeline, including large firms like BT, meaning Ofqual is likely to be swamped with new responsibilities.

As a result it is mooting special treatment for new EPA organisations, in sharp contrast to the situation faced by exam bodies it already regulates, which in certain circumstances will fall under the responsibility of two quality assurers for the same standard.

Ofqual has said it will regulate an EPA if it “falls within a regulated awarding organisation’s scope of recognition”, regardless of who the EQA provider is.

The leader of one awarding organisation, who asked not to be named, claimed Ofqual had asked to see his EPA specification and assessment materials – a request that duplicated the process his organisation had already gone through with the ESFA to get on the register.

Employer groups developing apprenticeship standards are currently able to choose from four different EQA options: Ofqual, the Institute for Apprenticeships, a professional body, or an employer-designed option.

At last count there were 38 different bodies offering quality assurance, the majority of which assure just one standard.

Stephen Wright, the chief executive of the Federation of Awarding Bodies, wants the different bodies involved in EQA to work together to “tighten up and harmonise standards across the apprenticeship system” to “avoid the risk of poor regulatory practice, inconsistency and regulatory burden”.

A spokesperson for Ofqual insisted it was “committed to reducing regulatory burden” and that the requirements it placed on organisations “either currently or potentially regulated by Ofqual is both proportionate and appropriate”.

The watchdog is reviewing its guidance “to ensure that they are appropriately tailored for apprenticeship EPAs and the organisations delivering them”, he said.

“The bar for recognition remains unchanged but we are always looking to work with AOs to help improve and build on their understanding of our regulations.”

Rotherham AO investigated by regulators twice in two years

An awarding organisation is under investigation by regulators for the second time in two years after an anonymous tip-off.

Ofqual was alerted in May to irregularities at Focus Awards, an AO based in Rotherham, and official inquiries began on September 11.

In a statement, it said it was “currently investigating allegations made to us in relation to Focus Awards Limited”, but refused to make further comment.

Last year, the AO was investigated by the Northern Irish exams regulator, the Council for the Curriculum, Examinations and Assessment, between February 2016 and June 2017, following a complaint from Leisure Industry Academy, a private training provider based in Belfast which went into insolvency last November.

It was alleged that Focus moved LIA students onto courses that they had not registered for and sent them the wrong awarding certificates, meaning many never got their qualifications.

CCEA’s report found that it was in compliance with its general code of operating rules, but that its learner registration system did not have “sufficient controls for the maintenance of learner numbers that allows learners to be clearly and uniquely identified”.

“Focus Awards became aware on September 11 that Ofqual is investigating a purported issue raised by an unidentified party,” Joshua Cole, the owner, sole director and chief executive of Focus, told FE Week.

“This is of course its duty as our regulator and we would expect nothing less. Ofqual can expect to receive our full cooperation.

“In a recent investigation carried out by our regulators in Northern Ireland, we were found to have acted in compliance with the general code of operating rules and in the interests of learners. We are confident Ofqual will draw the same conclusion.”

A spokesperson for CCEA told FE Week that it was aware of Ofqual’s new investigation and that both regulators were cooperating.

“Since Focus Awards is an English-based awarding organisation, it is appropriate that Ofqual leads on this investigation,” she said.

Mr Cole also runs a private training provider in Rotherham called My Distance Learning College.

This hit the headlines back in 2014 when FE Week reported that 32,000 paying learners might not get their certificates after a number of awarding organisations pulled their approval due to payment issues.

NCFE claimed it had around £20,000 of “outstanding invoices owing”, while the Council for Awards in Care, Health and Education claimed the provider had been reselling its qualifications through other firms without permission.

Mr Cole disputed both claims but Reed, a major recruitment agency, decided to stop reselling the troubled provider’s courses.

He describes himself on his AO’s website as “an inspirational, visionary leader with a unique blend of entrepreneurial skills and business acumen”.

He says he employs more than 25 staff across his various enterprises, and is “skilled at managing and controlling multidisciplinary teams. Some of the staff operate remotely from Ireland, Spain, India, Serbia, Pakistan and the USA”.

FE loans are broken – so what’s the fix?

Justine Greening wants to tell you about T-levels, which in truth appear to be going nowhere fast or somewhere slowly, even though the advanced learner loans system, a major technical policy from 2013, is in need of rescuing now, not by 2023.

The worst thing is that the government appears to be in denial as to how to rescue the unpopular and discredited loans model.

The person in the street might be forgiven for thinking it’s just extra money that’s not been spent.

But readers will know it replaced grant funding, so the £1 billion underspend uncovered by our investigation isn’t just disappointing, it represents a huge reduction in spending on higher-level technical education.

The government needs to make good on its manifesto commitment to “launch a major review of funding across tertiary education”, but there has been precious little sign of this so far.

We can’t just wait for the magic, “world-class” T-level tree to sort all our ills.

ESFA breaks its promise to audit untested providers

The Education and Skills Funding Agency has missed its own deadline to make sure new providers approved to deliver apprenticeships are up to scratch.

Even though its programme director outlined the checks and balances the ESFA was planning for untested firms on the register of apprenticeship training providers in June, FE Week has learned that no firms have been visited.

Keith Smith, director for funding and programmes at the ESFA, told delegates at the AELP’s annual conference in June that the ESFA would visit any providers which did not have prior experience of apprenticeship delivery by September.

FE Week understands that no new provider has actually received a visit – even though some of them already have hundreds of apprentices.

The Department for Education was criticised by the National Audit Office a year ago for sluggishness in managing risks to the system.

“Past experience of market-led reform in the education and skills sector suggests that significant behavioural risks can materialise when changes are made in the market at a fast pace,” the NAO report warned, urging the DfE to “expand its work on behavioural risks” and to learn from “previous initiatives which have not turned out as planned”.

The ESFA announced additional audits for new providers after a much larger number of untested firms than expected made it onto RoATP.

In March we discovered that one person operating from a rented office in Cheshire had succeeded in getting three new companies onto the register.

And in May a three-month-old firm with one director and an office address registered to a semi-detached house in Birmingham was added to the list.

Mark Dawe, AELP’s chief executive, urged the ESFA to “keep to the commitment it made” in June.

“With the future of many good specialist providers now under threat because of the recent non-levy procurement, it would be more than unfair if cowboy operators were allowed to escape under the radar,” he said.

The ESFA’s presentation to the AELP conference acknowledged the sector’s concerns surrounding these new, untested providers.

“I hear lots of stories about people worried about some of these new providers working out of a shed in their back garden or the living room of a property,” he said.

He stressed that the register was just the “first hurdle” for untested providers, who would have to make it through a tough process of checks to keep their place.

The next stage would be mandatory training, followed by visits that would “look at these organisations and to test the things that they told us when they applied to the register”.

The final stage, which had been due to start this month, was to be audit visits to all new providers deemed medium- to high-risk.

A DfE spokesperson refused to say whether any of the visits had gone ahead.

“Over the coming months we will be testing new apprenticeship training providers to ensure they are compliant with their provider agreement and funding rules,” they said.

What government can learn from Learndirect

The government needs a skills strategy that cuts across every department, argues Stephen Evans

The recent scandal involving Learndirect, coupled with the ongoing troubles in our procurement processes, shows the need for a clear vision for learning and skills.

The Learndirect affair opens up a whole set of questions around corporate governance that also apply to quite a lot of the rest of our economy, and while it might be an extreme example, like a canary in a coalmine, its issues are symptoms of a bigger problem.

The recent, messy procurements for the adult education budget and the register of approved training providers are further symptoms. The pages of FE Week are filled with stories of late and sometimes contradictory changes to rules and guidance, and of many results that are odd at best.

I would say there are three larger problems.

Strategy for learning and skills

If the country doesn’t have an overall vision for learning and skills – and to be clear three million apprenticeships and reforms to technical education are only part of this – then the risk is that any process you embark on disappears down a rabbit hole. Whether it’s grant funding or competitive procurement, one decision leads to another, like driving a car and deciding to turn left or right without knowing where you’re trying to get to. I’ve been loath to call for a national learning and skills strategy (we’ve had so many over the years) but I’m now convinced of the need for one, and for it to be pan-government.

Vision for the market

Taking the various recent procurements together, it’s difficult to discern what the government’s vision for the market truly is. For example, does it want to increase the number of new providers, or is it happy with the current provider base? Does it want a smaller number of larger providers, or a greater diversity of smaller providers? How does this vary by sector and geography? When the employment minister David Freud said he wanted a small number of larger providers managing supply chains in welfare-to-work, whether you like it or not, it was a clear vision that drove decision-making. Absence of vision makes it challenging to run procurements and makes action taken outside the rules of these look like unfair special treatment. It’s like trying to get to somewhere without a map.

Commissioning skills

Setting a vision for a market and then managing that market takes a very different set of skills for civil servants than direct delivery or grant-funding delivery. Ministry of Justice officials have had to think about a market for probation services, rather than publicly delivered services. DWP officials have had to think about a market for welfare-to-work services rather than directly delivered services.

It’s easy to get depressed about the challenges

I would say the Cabinet Office needs to set out a clearer strategy for ensuring civil servants have the market-management skills they need (given the government’s desire to make greater use of markets) and for departments to learn from each-others’ experience. Perhaps this is a good use for the apprenticeship levy? You wouldn’t get behind the steering wheel without taking driving lessons.

It’s easy to get depressed about the challenges. For providers who’ve seen their budgets cut and can’t understand why, particularly when compared with others, that’s perfectly reasonable.

However, it’s great to FE having status in a government. We have perhaps a once-in-a-generation chance to make sure it’s at the centre of our national mission for social mobility and economic prosperity.

But to make that a reality we need some pretty urgent changes. These include being clear on what our strategy for learning and skills is, the plan for how to achieve it, and ensuring those overseeing the system have the skills they need.

This could not be more important for the people FE serves or the future of the country.

Stephen Evans is chief executive of the Learning and Work Institute

A successful makeup artist at Urban Decay shared her top tips for making it with North Lindsey College students

The branch manager of a sought-after makeup brand has paid a visit to her former college to demonstrate professional techniques to its current crop of beauty students.

Imogen Culbert (pictured right), once a beauty therapy student at North Lindsey College, now manages the local branch of cosmetics company Urban Decay in Scunthorpe, and spoke to students about employer expectations as well as demonstrating makeup application techniques.

“Make-up is my passion; I love being creative and making a difference to people,” she said.

“I always wanted to work in sales and with makeup when I was at college. There is scope for progression with Urban Decay; I love the products and they are more of an artistry brand as well as being cruelty-free.”

Twenty-year-old Morgan Faulkner (pictured left), who is enrolled on the level three beauty therapy course, had her makeup applied by Culbert as part of the demonstration.

“I believe it’s really important to see demonstrations from people who are out in industry,” she said. “I remember last year someone came in from Benefit too and spoke to us about professionalism in industry and what employers are looking for.”

Quartet of college goats win five rosettes at Frome Agricultural & Cheese Show

Four pygmy goats from Bath College have won a total of five rosettes at a recent agricultural and cheese show.

Level two and level three animal care students reared and looked after the goats, who are named Smokey, Bubbles, Twix and Galaxy, for the annual Frome Agricultural & Cheese Show, and won three rosettes for their goat-grooming skills.

Three-year-olds Smokey and Bubbles took first and fourth place in their age categories, and Smokey also came fourth in the overall pedigree female category.

Animal care staff members Katie Parfitt (pictured left) and Gemma Hancock (right) supervised the students, and took first and second place in the novice handler competition, taking the rosette haul to five.

“It was quite competitive,” said Ms Parfitt. “The judge checked their mouth, teeth and feet to check they’re in good condition, and then looked at them in profile to judge their size according to breed specifications.”

It was the first time the goats, who live at the college’s Somer Valley campus, had gone on an outing.

“They had a lovely day and they met a lot of other goats which they seemed to enjoy because they’re sociable animals,” she added.

CONEL college launches specialist smart meter Installation Academy

Following the nationwide rollout of smart meters in UK homes, the College of Haringey, Enfield and North East London is launching an academy to train students how to install them.

The Smart Meter Installation Academy will specialise in training apprentices and students in meter-testing and maintenance, risk assessment, codes of practice, and health and safety regulations, as well as in how to install them.

Based at the college’s Tottenham Centre, the academy offers a 14-month apprenticeship in intermediate smart meter installation, or a 14-week ‘dual fuel smart meter installer’ short course.

The government wants to install 50 million smart gas and electric meters by 2020, to keep track of energy usage in real time in homes and commercial premises.

“This exciting new project will provide hundreds of employment opportunities in the foreseeable future and longer term, as smart meters are introduced across the country,” said Jackie Chapman, director of employability and employer engagement at the college.

The academy, which is run in partnership with Nationwide Training Services, will have its official opening on October 5.

Former world-champion boxer Charlie Magri is new coach at college’s boxing academy

The newest coach at Ealing, Hammersmith & West London College’s boxing academy is a bona fide world champion.

Charlie Magri (pictured centre), the former ABA British flyweight champion, World Boxing Council champion and lineal flyweight champion joined the Hammersmith Boxing Academy this month to train this year’s new recruits.

Speaking at an event launching the academy for the new academic year, he said: “I never had anything like the Boxing Academy at West London College in my day. I used to love training and being advised on how to improve; it’s all about practice so when you’ve got an academy like this it’s fantastic.”

Students on the programme, which has been running since 2013 and is open to 16- to 18-year-olds, will work towards a sports and fitness qualification, while developing both their practical boxing skills and employability.

“It’s really inspiring to see how the boxing academy positively impacts the lives of the next generation of boxers, coaches, club managers, judges and personal trainers,” added Janet Gardner, West London College’s principal.