Communities pay the real price when an FE college shuts down

Spectacular failures could be the cost for a more innovative FE sector, says Mick Fletcher. But is it a price worth paying?

Hadlow College is the first to experience the Department for Education’s new college bankruptcy regime, but we can be fairly certain that it won’t be the last.

After all, the government wouldn’t have bothered to develop the regime were it not convinced that others will find themselves in similar circumstances.

Nor is it an issue confined to FE; there is considerable speculation over which university is likely to be the first to fail financially, with unofficial lists of those most at risk circulating privately around the higher education sector.

Why has it come to this? Why in the world’s fifth largest economy are we contemplating the financial collapse of major public institutions for the first time? It simply cannot be an outbreak of incompetence among senior education managers, but a conscious political choice.

The systematic underfunding of the FE sector is only partly to blame. A “well run” institution in our present world can always shrink its offer to students to match its income.

It may call it “increasing efficiency”, but the truth is that it is only achieved by reducing choice and services, which is why part-time and adult learning have collapsed and full-time students receive a scandalously low number of taught hours.

The fact that some colleges will ‘crash and burn’ is seen as a price worth paying

Underfunding leaves less room for error or for too sentimental an approach to marginal provision – but ultimately most colleges will not go bankrupt, despite all being subject to the same funding regime.

The real reason for increased bankruptcy is simply that we have chosen to run our public services this way. The belief is that the spur of competition and the threat of bankruptcy serve to discipline public institutions and encourage them to innovate and focus relentlessly on efficiency and customer service. The fact that some colleges will “crash and burn” is seen as a price worth paying for a more dynamic and creative college sector. That’s how markets are said to work.

There is some truth to be found in this analysis. Colleges have certainly been innovative, although perhaps not to the extent that sector leaders like to claim. Constant assertions that colleges are “revising their business models” and “becoming more commercial” often feel more like ritual incantations than practical proposals.

Perhaps the most egregious example of this was the hype of the ill-fated Gazelle Group, which was founded in 2011 to promote enterprise in colleges only to collapse five years later in financial confusion.

Risky ventures such as investing in delivery overseas have been at least as common as genuine innovation, and in a few cases innovation has shaded into fraud.

Nevertheless most incorporated colleges have proved to be responsive and resilient institutions, investing creatively in new facilities, forming new alliances and in some cases, like Hadlow, going far beyond merely running classes.

Inevitably, and as Hadlow has shown, this freedom to innovate has led to some overreaching themselves and bankruptcy or bailout will be the choice. Ministers prefer the stern discipline of bankruptcy.

This works as a discipline in the private sector because it is a sanction on the owners; they lose control of their businesses and assets in favour of their creditors. There is no equivalent body of owners in the case of public services.

It is true that well-paid (and in some cases excessively well-paid) senior executives lose their jobs, but the real price is paid by communities that lose access to a public service when their local college closes. 

If a retail store such as BHS closes the shareholders lose, but we can shop elsewhere; if the only college in town closes, then it is the students that lose out. An underfunded FE sector may need to shrink, but the random consequences of managerial miscalculation are not a good basis for determining where.

What we can learn from the sad story of Hadlow College

Many of the recommendations in the long-awaited report from Philip Augar should be implemented now to protect the future of FE, says Sam Parrett

FE Week billed it the “biggest FE story of the decade” (May 23), but the news that Hadlow College had been put into administration is also one of the saddest the sector has seen for some time.

These have been dark times for further education recently, so the publication of the long-awaited report by Philip Augar could not have come along at a better moment.

The report is the first government-backed review into FE and higher education across all post-18 education. It shines a light on many important issues, making welcome recommendations for ministers to take forward to enable FE to thrive.

It’s clear that every college in the country is operating in tough financial conditions and it’s certainly not an easy time for any of us. Yet we all work hard to find ways round the challenges because we all know that FE matters, so the call for a re-balancing of spending between further and higher education should give us all reasons to cheer.

Augar’s recognition of the huge economic and social benefits that our sector delivers is also welcome. FE, after all, gives opportunities to people of all ages and from all walks of life to meet their learning and career goals. This in turn benefits social mobility and economic growth, so it’s encouraging to see Augar noting FE’s impact on wider society.

It’s also right that the government should not provide access to an unlimited pot of money to continuously bail out poorly run organisations. That said, the implications of an FE college being put into education administration are huge and go way behind the financial, as Hadlow painfully illustrates.

Hadlow has been part of many people’s lives: from farming open-days, to the setting up of a free school to meet local rural demand for primary places to “outdoor classrooms” in its extensive rural setting. Students and staff are spread across campuses in Kent and southeast London, so the insolvency decision will reverberate far and wide.

Take this huge resource away and a gaping hole in the landscape will appear. I am a local resident and the college matters to many in my community, including my neighbours and the families of my children’s friends.

The Augar report could not have come along at a better time

Hadlow needs to become a beacon of success once again for the local community; I have high hopes of such an outcome from the FE commissioner as the guardian of all that is good and is to be celebrated about the sector.

Sadly, there is a danger that the Hadlow debacle puts FE at risk of returning to a more shackled existence after a decade in which it has enjoyed a certain amount of freedom and flexibility. Could the era of increased independence for colleges be at an end?

One can only hope not because while mistakes have clearly been made, we know that FE matters and that, in most regards, it works. Don’t take my word for it; read the Augar report and its recommendations, which should be implemented swiftly and efficiently.

This includes conferring a protected title on colleges, providing FE with dedicated capital investment and an increase in core funding for 18-year-olds.

We must also hope for a more streamlined strategy to be developed across HE and FE, which will protect our sector in the longer term. Perhaps then, the true value of a college like Hadlow and many others like it, will be fully understood and preserved.

FE Week wins loan law battle

Victims of a long-running FE loans scandal are set to benefit from new legislation that gives the education secretary powers to clear their debt – representing a huge win for FE Week’s #SaveOurAdultEducation campaign.

From July 1, 2019 the government will be able to cancel all or part of an advanced learner loan for learners left in debt when their provider goes bust.

FE Week has revealed horror stories involving hundreds of students suffering from such circumstances since early 2017. Many of them, who were training to be, for example, carpenters or chefs, were left with debts amounting to thousands of pounds but no qualification when providers such as John Frank Training and Edudo suddenly went out of business.

After more than two years of stress and worry, this is great news

The government refused to write off their loans, even if the learners couldn’t move on to other providers.

It sparked the launch of #SaveOurAdultEducation which demanded justice for those affected and has now been hailed as a success by Robert Halfon, who was skills minister at the time and is now education select committee chair.

“I’m delighted that students with advanced learner loans will no longer need to be penalised for the actions of bust training providers when suitable alternatives are not available for them,” he said.

“This was something I pushed for as a minister and campaigned for alongside FE Week. I really welcome the hard work of Anne Milton and Damian Hinds in making it happen.”

After our campaign’s launch, the Student Loans Company deferred repayments for the affected learners, but as FE Week has previously reported, money has still been taken out of their accounts in repayments.

The provider central to the scandal was John Frank Training. The London-based firm went into liquidation on November 30, 2016, leaving no assets, despite recording a profit of £1.3 million in the first half of 2016. Around 500 learners were affected.

The situation resulted in the Education and Skills Funding Agency reviewing its audit framework for loans-only providers and changes were made, including the banning of subcontracting for these providers.

The ESFA did not report John Frank to the police because no fraud was identified as part of the original investigation.

Asim Shaheen was among the ex-learners at the provider. The trainee chef still had an outstanding debt of £8,000, plus interest, when the firm collapsed and could not find another provider with whom to complete his training.

After being told the news of incoming legislation to protect learners, Asim told FE Week: “After more than two years of stress and worry, this is great news and I now expect the government to cancel my loan in full at the first opportunity.”

A Department for Education spokesperson said: “In a very few cases, a small number of students with advanced learner loans are unable to complete their course as a result of provider failure. Our priority in these cases is to ensure those students have the opportunity to continue their studies elsewhere.

Anne Milton

“However, we recognise that this is not always possible. In recognition of this we have introduced new legislation to allow the Secretary of State to consider cancelling all or part of an advanced learner loan in such circumstances.”

Skills minister Anne Milton told FE Week: “At the heart of everything we do is the interests of students and learners.”

A spokesperson for the Student Loans Company confirmed repayments for learners affected by the liquidation of John Frank Training “have been deferred for a further year until April 2020”.

Shadow skills minister Gordon Marsden was a firm supporter of #SaveOurAdultEducation and hosted its launch event in Parliament. He also put in numerous written questions to pressure the DfE into action.

“It’s welcome news that finally two years on, the Secretary of State is taking steps to find a solution for the many learners affected by the collapse of their training providers – left with huge debts and no qualifications through no fault of their own,” he said.

“It’s disappointing that these learners have been left with the stress and worry of having these repayments hanging over them for so long, without adequate solutions coming forward from the department or the ESFA.

“That is why it is vital that Damian Hinds follows through urgently on this new legislation and writes off their debt to finally end the nightmare for these learners.”

PICTURED: Asim Shaheen confronts then skills minister Robert Halfon at the #SaveOurAdultEducation launch

Let’s develop a skills ecosystem, emphasising cooperation

As we contemplate the future of the skills system, let’s think in terms of devolution and localisation, says Ewart Keep

The Skills Commission is currently engaged in an inquiry into the future of the skills system. How do recent policy developments, such as the expansion of the apprenticeship scheme, the devolution of the Adult Education Budget (AEB) and the imminent introduction of T-levels, join up on the ground so that we build a system that responds to local needs and national  priorities?

The theme is a topical one, since combined authorities and some local enterprise partnerships (LEPs) are contemplating how to move away from competition and a fragmented marketplace of delivery towards local systems of education and training (E&T) that encourage collaboration, and perhaps elements of specialisation. For example, the North East LEP has set up an FE Careers Hub shared across all the colleges in its region.

Let’s think in terms of devolution and cooperation

Some are also starting to go one stage further and experiment with the notion of a skills ecosystem. The idea is to link up different policy areas such as economic development, business improvement and support, and efforts to improve job quality and in-work career progression for low-waged workers in order to find solutions to long-standing employment and skills problems.  An example would be efforts to develop new progression pathways for low-paid workers and support these through new packages of training. So what stands in the way of these developments?

The first and most obvious barrier is the flow of public funding, which sees resources largely following individual student choice via various ESFA tendering processes or via employer choice in the apprenticeship marketplace. This set-up stokes competition between providers to obtain students, a process which it is assumed will drive improved performance but also creates fragmented markets. Some combined authorities which are commissioning the devolved AEB are experimenting with a more cooperative and unified systems-led approach –  perhaps supported via some kind of block grant funding to providers.

Moreover, in some localities, FE and other E&T providers have chosen to work together and organise collectively rather than compete. The UK Innovation Corridor’s Regional Skills Concordat, for example, sees a group of colleges around Peterborough and Cambridgeshire working across local authority and LEP boundaries to map skill needs and build shared programmes that can aggregate skill demand and supply across institutions. They are generally acting despite of, not because of, nationally established incentives. 

A second set of problems is caused by the government’s tendency to draw up place-blind, one-size-fits-all national programmes without involving localities or providers in the design. The lack of input on the ground means that too often national priorities disrupt local priorities and relationships, yet ministers expect these solutions to be adopted whether localities want or need them. 

Changing the nature of dialogue with central government departments is a major objective for some of the combined authorities, LEPs, colleges and their representatives. They want to see national policy capable of being tailored to meet local circumstances and to have a more equal relationship with Whitehall, replacing the existing master-servant model. Given the culture of Whitehall and the constant turnover in civil servants as they move posts, this challenge is likely to take time.

A final problem is time: national and local politicians work on very short time-scales and want quick wins. There is the risk, for example, that central government may attempt to judge the results of the devolution of the AEB too swiftly, with the danger that transitional arrangements are given too little time to bear fruit. This danger is all the greater given that the devolved AEB is a relatively small pot of money that has to be stretched across a wide range of competing demands.

Devolution and localisation really matter.  Outside of city states, such as Singapore, there are almost no successful national E&T systems that do not incorporate a greater degree of local accountability, innovation and control than England.  We need to learn to make localism work for everyone.

Colleges fail to win any OfS mental health funding

All three college bids for a £6 million fund to help reduce student mental health problems have been rejected.

Instead, ten universities have been chosen to share the cash on offer from the Office for Students, along with co-funding of £8.5 million to develop “innovative” projects.

The call was open to both universities and colleges, and a total of 48 submissions were made.

The OfS wouldn’t name the unsuccessful colleges, but pointed out that, of the successful projects, two include FE colleges as partners.

They are Keele University, which will work with Newcastle and Stafford Colleges Group and Stoke on Trent College; and Lincoln University, partnered with Lincoln College.

David Hughes, chief executive of the Association of Colleges, said he was “disappointed that this investment does not seem to have reached many colleges”.

“But,” he added, “I am not surprised, because the funding was only for higher education, which is an important but not major part of college provision.

“I’m pleased that some colleges are part of winning projects and I expect them to play a formative part in those partnerships, sharing their good practice with universities.”

According to the AoC, one in five young people aged 16 to 24 experience a common mental illness, such as anxiety or depression, every year; and 75 per cent of adults with a diagnosable mental health problem experience their first symptoms before the age of 24.

The proportion of full-time UK undergraduate students reporting mental health concerns when they enter higher education has more than doubled over the past five years, the OfS said.

Hughes said student mental health is a “big priority for colleges” and has had “welcome coverage in recent times”.

His association launched a mental health charter last month to challenge mental health stigma, and 24 colleges have “enthusiastically” signed it so far.

The OfS’s competition was aimed at generating new approaches which could be used across higher education. Focuses include new forms of mental health awareness training to staff and students, and developing an integrated approach between university- and collegelevel support services.

Denise Brown, principal at Stoke on Trent College, told FE Week that via the project they are working on with Keele University, “we aim to improve support and opportunities through the college to university transition, working collaboratively with local colleges, universities, NHS partners and the local authority to develop a multi-agency ‘transitions toolkit’”.

“Our commitment to this project includes creating a provision for staff training and education programmes that aim to increase awareness of mental health issues and their impact,” she added.

“We are looking forward to dedicating staff time to help develop this transitional toolkit and delivering essential training targeted specifically at benefiting young Colleges fail to win any OfS mental health funding people in our community.”

The eight other universities that will share the £6 million funding are: Newcastle, University of Derby, University of the West of England, Northumbria University, University of Liverpool, University of Nottingham, University of Birmingham and University of Sussex.

Universities minister Chris Skidmore said: “I am pleased the Office for Students is driving forward action on this vital priority, and these innovative projects will help to improve mental health support by allowing institutions to find what really works to help those students in need.”

Is the Prime Minister planning farewell budget hike for FE?

Theresa May is pushing to announce a huge programme of investment to overhaul schools and colleges in England before she leaves office, according to reports.

However, the current Prime Minister is said to be locked in a row with chancellor Philip Hammond over the plans, as the Treasury fears they could cost more than £10 billion.

As reported on the front page of the Financial Times today, funding rates for 16 to 19-year-olds is one main area that May wants to throw money at.

It comes after she said further education had been “left overlooked, undervalued and underfunded” by successive governments, who have “failed to give it the support it needs”.

She made the comments at the launch event of the post-18 education Augar report, which was commissioned by May in February 2018.

Its “core message” was that the disparity between the 50 per cent of young people attending higher education and the other 50 per cent who do not “has to be addressed”.

The report’s recommendations included an increase in the funding base rate for 16 to 19-year-olds and a £1bn capital investment in colleges.

At the launch event, FE Week editor Nick Linford asked May, if she was so determined that funding for further education should be increased, then why hasn’t it happened before now and why is the government waiting for a spending review to make any announcements.

She didn’t answer the question directly, but said: “We are looking.

“Much has been done for FE but this [report] says more needs to be done and I think it is right that we absolutely make sure that the education for every young person is what is right for them.”

May steps down as Conservative leader on Friday. It is expected that her successor will not act on Augar’s recommendations and implement them as policy as was first thought when the review was announced. The Department for Education has already rejected one of its proposals, as reported by FE Week today.

According to the FT, the Treasury claimed the Augar report could cost £6 billion a year — although Augur said that savings in the scheme would substantially cut that figure.

May has also reportedly urged Hammond to release cash for a three-year school funding settlement. This would include more money for failing schools, teacher training, higher pay for teacher retention, and a review of the way the national schools budget is allocated.

The FT said May wants to use her remaining weeks as caretaker prime minister to “deliver parts of her domestic agenda that were crushed by the pressures of Brexit”.

“There have been several high level meetings on this,” said one person close to the negotiations, according to the newspaper. “Philip has made it clear that the headroom is there as a cushion against a no-deal exit.”

May is expected to take her plans to cabinet for approval.

The prime minister apparently wants to make “an announcement every week” before she leaves.

Number 10 has been approached for comment.

While many of the Conservative leadership candidates have pledged more funding for schools if they’re elected, only one, Esther McVey, has promised extra cash for further education.

MOVERS AND SHAKERS: EDITION 283

Your weekly guide to who’s new and who’s leaving.


John Westhead, Director of training services, St Helens Chamber

Start date: May 2019

Previous job: Head of operations and learning, Training 2000

Interesting fact: He coaches children’s football in his spare time


Jo Grady, General secretary, University and College Union

Start date: Summer 2019

Concurrent job (on a leave of absence): Senior lecturer in employment relations, University of Sheffield

Interesting fact: She has a personal alcohol licence, so she could run a pub


Jacqueline O’Donovan, Vice-chair of diversity and inclusion group, Strategic Transport Apprenticeship Taskforce

Start date: May 2019

Concurrent job: Managing director, O’Donovan Waste Disposal Ltd

Interesting fact: She took part in Channel 4’s The Job Interview in 2016


Corrie Harris, Principal, Moulton College

Start date: July 2019

Previous job: Vice principal, Bedford College Group

Interesting fact: She enjoys a game of golf, as well as a cycle ride

Over 1,300 apprentices left without any provider, 7 months after 3aaa collapse

Nearly one-third of the apprentices who were training with disgraced apprenticeship firm Aspire Achieve Advance had still not been found a new provider seven months after its collapse.

Furthermore, questions are likely to be raised about some of the firms the transferred apprentices have moved to, after one was slammed by Ofsted in an ‘insufficient’ monitoring report, four have been rated ‘requires improvement’ and three have never been inspected.

The company, better known as 3aaa, went into administration on October 11 after the government pulled its skills funding contracts following a fraud investigation. The police have since launched a formal criminal investigation.

A total of 4,229 apprentices were left without a place to complete their training, so the Education and Skills Funding Agency immediately began work to find them alternative provision at “high-quality” providers.

FE Week has now learnt, through a Freedom of Information request, that 1,321 of them, or 31 per cent, had still not been found new providers as of May 10.

Of the affected apprentices there were 1,835 non-levy funded. Of these 1,615 have had a transfer “facilitated”, while 210 have either completed their programme or withdrawn, and 10 are “still being supported”.

In terms of levy-funded apprentices, of which there were 2,394, and where the responsibility to find them a new provider is the employers, 1,073 transfers have been facilitated.

Transferring 3aaa’s apprentices proved controversial earlier in the year after FE Week revealed that a few providers had attempted to poach staff and learners using underhand tactics. This led to the ESFA warning that they could withdraw funding from any firms found doing this.

An investigation by this newspaper found that some training providers were “misrepresenting their position” in an effort to recruit those affected. Tactics included alleged false claims that the ESFA and 3aaa had asked the providers to take on hundreds of people affected.

Among them was Prospects Training International Limited, which trades as Geason Training. At the time, it was understood Geason had taken on 3aaa’s former quality director and was trying to recruit around 40 other former staff.

The provider, which was allowed to recruit over 1,000 apprentices before being inspected, was found making “insufficient progress” by Ofsted in a heavily critical monitoring visit published this week.

The FOI obtained by FE Week shows Geason took on 238 of 3aaa’s apprentices.

Babington Business College Limited, a large provider with government-funded skills contracts worth nearly £10 million in 2018-19 (according to ESFA data), was also one of the providers accused of poaching apprentices.

It took on 3aaa’s former operations director, and FE Week’s FOI shows it has taken on 347 affected apprentices – the most out of all providers.

Estio was another provider that formed part of FE Week’s investigation, and the figures show they took on 113 apprentices.

Elsewhere, Ofsted grade three providers Kaplan Financial Ltd, South Staffordshire College, Skills Edge Training Ltd and Chesterfield College took on 69, 28, 16 and 10 of 3aaa’s apprentices respectively.

Presidency London College Ltd, Learnmore Network Ltd, International Correspondence Schools Limited have never been inspected by Ofsted but took on 48, 45 and 29 of 3aaa’s apprentices respectively.

FE Week revealed what was behind the government and police investigations into 3aaa in November.

The company, which had 500 staff before it went bust when the ESFA pulled its £16.5 million skills contract, allegedly manipulated Individualised Learner Records to artificially inflate achievement rates by a huge amount and misused employer-incentive grants.

A previous ESFA investigation into 3aaa, carried out by auditing firm KPMG in 2016, had found dozens of success rate “overclaims”.

3aaa was co-founded by Peter Marples and Di McEvoy-Robinson in 2008, but the pair stepped down in September during the ESFA’s second investigation.

In March, Derbyshire police launched a formal criminal investigation into the provider.

At the time of going to press the police said investigations were ongoing.

It is easy to conclude that the DfE are not serious about apprenticeship quality

This week we report that the Department for Education will announce that the Office for Students, not Ofsted, will inspect the quality of all level 6 and 7 apprenticeships.

It comes after FE Week exposed the fact that thousands of apprentices were at providers where Ofsted had to exclude them from inspection because they were on standards at level 6 and 7 with no degree element, and therefore had no regulator responsible.

It was a situation that irked the chief inspector, Amanda Spielman, who recounted a story of joining an inspection where these learners were off-limits.

But despite Ofsted wanting to take responsibility for monitoring the quality of popular apprenticeships, such as the level 7 accountancy at providers like Kaplan Financial, the DfE has seen fit to call on the Office for Students – even if the provider offering them is not on its HE register.

Given the timing, in that the announcement has not yet been made, this appears to be the first major rejection of a recommendation within the Augar Review.

The high-profile report published last week recommended that “Ofsted become the lead responsible body for the inspection of the quality of apprenticeships at all levels”.

And for good reason, describing the Ofsted and the OfS sharing of responsibility as “wasteful”, that it risks providers being overlooked and fails to ensure consistency.

They rightly go on to say that “a sole inspection body is vital when new and untested providers are entering the market and offering provision at a variety of levels”.

Without wanting to sound unkind, the OfS seem completely out of their depth in the non-degree market, which might explain why they have so far been reluctant to actively take up their apprenticeship responsibilities.

And the only argument I have heard so far against Ofsted taking the responsibility is that “this may not be welcome by some higher education institutions”.

If the government is serious about a high-quality apprenticeship system then it is blindingly obvious they should not burden the OfS with responsibility for something they are totally ill-equipped to manage.

Rejection of this Augar Report recommendation makes a mockery of common sense.

Let’s not make this a case study of poor policymaking, worthy of featuring in the level 4 policy officer apprenticeship standard.

The sector and apprentices deserve better than policies that simply seek to save the blushes of some university vice chancellors.