Tom Bewick, author of Skills Policy in Britain and the Future of Work

If history often rhymes, as Mark Twain once said, then Tom Bewick’s book, Skills Policy in England and the Future of Work, is a poignant poem of political déjà vu that should be required reading for our skills policymakers and shapers.

As “a product of FE” who went on to help shape the skills system at its highest levels, Bewick has spent the last three years poring over 4,000 artifacts in the National Archives, some only recently declassified, to document not just the history of our skills policies but the real motivations of the politicians and civil servants behind them.

Its 290-pages depict a mournful tale of oft-repeated warnings about the urgent need to prioritise technical skills training. Noble attempts at reform are all too often stifled by the overriding counterforces of civil service resistance, red tape, funding constraints and a snobbery against FE.

In one eye-popping revelation, civil servants in 2010 recommended to business secretary Vince Cable the closure of every FE college, with one official remarking “nobody will really notice”. “That belies a certain attitude that exists within Whitehall,” says Bewick.

He hopes his book, out next month, becomes an essential text for aspiring, as well as current, policy officials. You may need to be an economist to advise the Treasury, or a qualified planner to advise on the environment, but he finds it “extraordinary” that “virtually anyone can become a skills policy adviser”.

Almost every former minister and senior civil servant interviewed for the book “indicated that they’d fallen into it by accident”. This is partly because skills policy is “relatively new” – university departments do not teach graduate programmes in skills policy. So officials tend not to be “specialists”.

Bewick’s aspiration is that his book will, “in a small way, contribute to the idea that skills policy does have an intellectual hinterland, you can’t just come in as a gifted amateur and think you can solve the skills crisis. I hope it helps shift the dial on those amateurish attitudes”.

Bewick with his late foster parents at University of Bath graduation in 1994

FE lifeline

His passion for FE evolved from the fact the sector gave him a second chance.

Bewick’s mum died young, his dad was a gambling addict and he was placed into care aged five. He left school with no qualifications. Opportunities “opened up” to him after he attended evening classes at his local FE college, North Warwickshire College of Technology and Art (now North Warwickshire and South Leicestershire College), while working at a supermarket.

At that time in the 1980s, he was one of over a million adults in ‘night schools’ at over 500 colleges. In contrast, Bewick describes colleges now as “on the whole 16-to-19 exam factories”.

In his book he charts how, going as far back as the mechanics institutes of the 1880s, technical colleges were “bottom-up working-class self-improvement vehicles”. Now they are “just delivery arms of the state”.

Looking through “that long lens of history”, Bewick feels fortunate to have accessed an FE college that was able to “mould its offer” around him. He is pessimistic he could access similar opportunities today.

Dream come true

Bewick pursued a career crafting skills policies in government, then influenced skills policy at various think tanks, quangos and skills associations, including the Federation of Awarding Bodies.

As an active member in the Labour Party from 1990, he was “very much part of the internal party discussions about what should be in the 1997 manifesto, albeit more as an observer”.

Becoming the party’s post-16 education and employment policy officer when Labour came to power was “a dream come true” as Bewick felt Labour was “building a new Britain where social class would no longer be a barrier to opportunity”.

He wishes a book like his was available to him then.

Bureaucratic market centralisation

Bewick’s book claims the real reason for policy churn and rise and fall of so many skills-related institutions over the decades is because Britain lacks a consensus about how to finance and organise post-compulsory education and training.

The country instead has a “national obsession” with structural reform, which he also pleads “guilty” of having himself when he was a ministerial adviser in the early 2000s.

To make sense of decades of stop-start reform, Bewick sets out four “training states” that define the post-war skills landscape. It begins with the interventionist state (1939-79), where government steered training directly, to the laissez-faire years of Thatcherism (1980-88), through the localism era (1989-2010) of Training and Enterprise Councils and regional experiments, and ends with today’s technocratic state (from 2010), ruled by quangos, metrics and ministerial pilots.

His central argument is “bureaucratic market centralisation(top-down state intervention) has been the dominant policy paradigm since 1981.

In the 1990s, this morphed into what he terms “quasi-market centralisation” through its “managed provider market, funded and monitored via a battery of arms-length agencies and regulators,” and Whitehall becoming “more adept at shielding the central bureaucracy from criticism”.

Bewick points to three policies from that era – individual learning accounts, Train to Gain, and employer-owned sector skills councils – which he believes, had they been adequately supported by officials, would have successfully decentralised the skills system. As someone who wrote the proposal for sector skills councils, he is hardly impartial.


Official shot taken when Bewick joined the Labour Party HQ in London (1997) as its post-16 policy officer (educaton and employment)

Top secret

Bewick is a gifted writer when given free rein on a topic he loves, as anyone reading his opinion pieces will know. But as his book also forms the thesis of the PhD he is taking through the University of Staffordshire, it is by nature academic. Bewick the astute commentator is at times bogged down by his need to show academic rigour.

He nearly gave up writing it four times. “It was intellectually very challenging, more so than I expected,” he admits.

But Bewick’s meticulous research reveals fascinating contradictions between the private and publicly stated motivations underlying certain skills policies.

Thatcher’s Youth Training Scheme (YTS), which gave young people compulsory (but poor quality) training in return for allowances as an alternative to putting them on the dole, was, Bewick states, used to “manipulate the official unemployment count”.

His evidence lies in a memo marked ‘secret’ from Thatcher’s adviser Oliver Letwin, recommending it was better to subsidise low pay through in-work benefits for the unemployed than to engage in the more ‘expensive option’ oftrying to reskill those on benefits.

He is also scathing about the “murky” process the Thatcher government used to abolish the industrial training boards which had been established in 1964 to get employers to pay for training for employees through a levy system.

He cites this, and the expansion of tertiary education since the 1990s, as examples of the “massive transfer of responsibility for skills acquisitions from employers onto the financial shoulders of the state and individuals” that has happened since 1981.

Cathartic writing

Bewick has an unavoidably biased view of the skills policies that he helped to shape, and admits to sometimes writing as “Tom the polemicist, not Tom the scholar”.

But the book’s most fascinating elements are when he channels frustrations he must have felt as a government adviser at seeing civil service officials sabotage policies that he championed. Writing it was, he admits, “cathartic”.

For example, he describes how a policy he strongly endorses, the Individual Learning Account (designed to give money to individuals to train, with added contributions from employers and the learners themselves), “went through the departmental mincing machine” before emerging in a diluted state.

Bewick’s old boss, former education and employment secretary David Blunkett, blamed the Treasury for not wanting to work with banks to open accounts. “They wanted and got a cock-eyed voucher system, which was then open to abuse,” he tells Bewick.

Civil servants chose Capita, an outsourcing firm with no experience in devising financial payment systems, to implement the scheme. It was 40 per cent over budget even before accusations of significant fraud emerged.

There are lessons to learn here for those now working on the rollout next year of a policy with similar objectives, the lifelong learning entitlement, intended to enable learners to access loans for some courses at level 4 upwards.


The late Lord Tom Sawyer, who was general secretary of the Labour Party with Bewick

Civil service accountability

The permanent secretary of the Department for Education and Skills (DfES) at the time, David Normington, “absolved” himself when hauled before the public accounts committee, saying it was “inexplicable” what his colleagues had done. He was later awarded a knighthood.

Bewick quotes an unnamed former DfES minister as saying the saga “raises legitimate concerns about how far career civil servants, particularly those who assume leadership positions, are themselves held to account for the decisions of the people they are said to be accountable for”.

The problem of civil service culpability still looms large today for Bewick.

Skills minister Jacqui Smith last year declared that “the skills system is failing individuals and our country”, as her government embarked on yet more significant structural reforms. But to blame the Tories for the ‘failing’ system is an “incongruence”, says Bewick. Her predecessor, Robert Halfon, was “one of the more effective skills ministers”. 

“To come to office and say, ‘it’s all the fault of the Tories, but then just to carry on working at the highest level with the very same people who advised those former ministers… because, when you look at the policy decisions made since those ‘nasty Tories’ went away, we’ve seen a continuation of that departmental philosophy, for example with the cut in adult education.

“I don’t believe for a minute Labour ministers really want to make those cuts, but they’re put forward to them by senior officials who don’t value adult education.”

Speaking at the Skill Kerala Global Summit

Cinderella’s origin story

Bewick wants to end the binary divide between FE and HE by creating a single tertiary education sector, potentially ending the entrenched perception of FE as the ‘Cinderella’ of the education system.

Readers will be familiar with this often repeated analogy (most recently used this week by education committee chair Helen Hayes).

Bewick unearthed what he believes was the first time it was used in reference to FE, in a 1982 confidential memo from Treasury minister John Wakeham copied to then-chancellor Geoffrey Howe.

Calling for a ‘coherent strategy’ for FE to be directed not by the Department for Education and Science but the Department of Industry, Wakeham attacked the “largely anti-industrial, anti-commercial and anti-entrepreneurial” education culture and described FE as “a Cinderella of the education service”.

This tussle over skills between departments reflects how skills policy has long been “the orphan of Whitehall”, being passed from one department to another. There have been six iterations of skills in various departments since the year 2000.

Since the 1990s, employer investment in training has slumped. The UK investment per employee is around half the EU average, with a knock-on-effect on productivity and the take-home pay of workers. The stakes could not be higher for current skills policymakers to get things right.

This book serves as a crucial lesson in what not to do when drawing up skills policies.

Bewick and I have been sitting in a restaurant high up in London’s Shard building, enjoying sweeping views over the financial heart of London. Bewick-the-education-consultant has another meeting now on a different floor with a Saudi delegation.

The setting is a far cry from where he grew up in Nuneaton, a place he now sees as a “metaphor for what’s gone wrong outside of London and the South East” with its “boarded up shops, charity and gambling shops everywhere”.

“You see how the Palace of Westminster really dominates the landscape,” he says gesturing out the window as he bids me goodbye. That much never changes.

Skills Policy in Britain and the Future of Work: A Historical-Political Analysis is published on October 29.

Multiverse leads rivals with stellar apprenticeship revenue haul

Multiverse has become England’s largest revenue-generating apprenticeship provider for the first time, overtaking Kaplan.

Latest Department for Education figures show Multiverse earned £58.9 million from apprenticeship training between April 2023 and March 2024 – up from £44.1 million and fourth place the previous year.

It beat QA Limited and Lifetime Training, which recorded revenues of £53.3 million and £53.1 million respectively. Kaplan, which topped the charts in both 2021-22 and 2022-23, slipped to fourth place with £52.8 million.

BPP Professional Education remained close behind in fifth with £51.9 million, while Corndel also saw strong growth, reaching sixth place on £42.9 million.

The figures, published on Wednesday, reveal a highly competitive market among the top five providers, with just £7 million separating them.

Multiverse, founded by former prime minister Tony Blair’s son Euan Blair (pictured) in 2016, mainly delivers tech-related apprenticeships with relatively high funding bands from levels 3 to 6. Its total starts numbers grew from 5,770 in 2022-23 to 7,910 in 2023-24.

Blair’s provider continues to attract national media attention following the company’s failed expansion into America and take-up of artificial intelligence, which boosted turnover but increased the company’s losses to £60.5 million.

Multiverse is the only firm in the 10 highest earning apprenticeship provider list to hold an ‘outstanding’ Ofsted rating. The other nine are judged ‘good’.

Another notable change in the top 10 list for 2023-24 was the rise of Paragon Education and Skills Limited, which was acquired by Knovia Group in September 2023.

Paragon’s apprenticeship revenue rose from £16,396,400 to £21,613,629, moving the firm from 16th to 10th.

Lifetime Training continued to lead on volume with 16,330 starts.

Public sector providers also feature in the top 10, with the British Army drawing down £35.1 million and the Royal Air Force £21.7 million.

The Open University was the highest earning university, placing 14th with £18.8 million, while the college that generated the most from apprenticeships in 2023-24 was Bridgwater & Taunton College, placing 29th with £12.8 million.

The figures come amid ongoing scrutiny of the balance between higher-level and traditional apprenticeships, as costly level 6 and 7 programmes continue to account for a large share of the apprenticeship budget.

Level 7 apprenticeships will be removed from levy funding from January for people aged 22 and older, which is likely to have a significant impact on apprenticeship revenue generated for providers including Kaplan, BPP and Corndel.

No one left offline: Education must power NHS digital reform

In July, the government released its 10 Year Health Plan for England in response to Lord Darzi’s diagnosis that the NHS is in a critical condition. The proposed reforms aim to revolutionise healthcare in England, and the focus will now rightly shift to deliverability.

To achieve the stated transitions, such as moving from hospital to community care, from sickness to prevention and from analogue to digital, technical education will play a pivotal role.

Digital skills training

The success of moving from analogue to digital will depend on ensuring the public are equipped with the digital skills required to access the proposed “Doctor in the Pocket” and various services available via the NHS app.

Mobile technology will provide patients with instant access to healthcare services such as virtual consultations, prescription management, appointment booking and health monitoring tools.

NCFE’s recent No One Left Offline report highlighted that one in five people lacked the essential digital skills needed to fully engage with today’s digital world. This represents a significant portion of the population who, without intervention, risk being left behind as the NHS app evolves into a one-stop shop for patient access, and underscores the importance of providing access to essential digital skills training.

Upskilling digital capabilities will also be crucial for the workforce as AI becomes embedded in clinical practice. AI is already being trialled in diagnostic imaging, triage systems and predictive analytics for patient outcomes.

If AI agents are to become trusted assistants to nurses and doctors, training will be essential to ensure their efficient use and to prevent them from adding to administrative burden. Staff will need training in interpretation of AI-generated insights, understanding the limitations of algorithmic decision-making, and maintaining ethical standards in patient care.

Building trust

As patient records become centralised and accessible through digital platforms, cybersecurity will remain critically important for both NHS staff and patients. Risks include phishing attacks, data breaches and ransomware targeting sensitive health information. People will need increased knowledge and awareness around how to effectively safeguard data.

Training should cover secure data handling practices, recognising cyber threats and understanding legal responsibilities under data protection regulations. A digitally literate workforce is essential to maintain public trust in the NHS digital transformation.

Data analysis will also take on a more central role as genomic studies expand. If genome analysis is to become universal at birth, it will require the storage and analysis of vast amounts of data. Although AI will likely perform the bulk of analysis, there will still be a need for professionals to quality-assure the outputs.

Workforce evolution

Education and training will be equally vital in shifting care from hospitals to the community. With the planned introduction of neighbourhood health centres (NHCs), there will be a rise in demand for qualified health professionals. Technical and vocational education will be key to ensuring a sufficient supply of nurses and allied health professionals to support the implementation and operation of NHCs.

This plan must also align with the Care Workforce Pathway recently announced by Skills for Care – the workforce planning body for adult social care. Again, education will play an integral role in ensuring that staff working in adult social care possess the skills required to deliver high-quality personalised care, as emphasised in the 10 Year Health Plan.

Promoting prevention

Transitioning from sickness to prevention will require educating the public on healthy lifestyle choices. We have already seen the need for a plan to support sustained weight loss following the administration of new weight-loss medications.

Additionally, increasing vaccination uptake will require more trained professionals to administer vaccines, alongside efforts to combat misinformation that has contributed to growing scepticism.

The government’s plan sets out a transformative vision for the future of healthcare, with education and training at its core.

Ultimately, delivering it will require a coordinated, inclusive approach, ensuring no one is left behind as the NHS evolves to meet the needs of tomorrow.

Successes and failures down under can guide FE reform here

Across the world, vocational education systems wrestle with the same fundamental question: how can we build a tertiary system that genuinely serves learners, employers, and communities while avoiding the fragmentation that too often characterises post-16 education?

I’ve worked in both the UK and in Australasia. And I’ve seen first-hand the value of models that seek to unify further and higher education rather than separate them into competing silos. The UK’s FE sector has much to be proud of, but also much it could learn from international practice – particularly in New Zealand and in the state of Victoria, Australia.

New Zealand: Systemic coherence, with cautionary lessons

New Zealand’s reform of its vocational education system over the past five years has been bold. Polytechnics and industry training organisations were brought together under one umbrella, Te Pūkenga. It aimed to avoid duplication, ensure learners could move seamlessly between on- and off-job training and place industry voice at the heart of provision.

At the time of consulting on the establishment of Te Pūkenga, as chief executive of Nelson Marlborough Institute of Technology (NMIT) I was directly engaged in workshops with ministers and senior advisors on how the new system might evolve. Our message as sector leaders was clear: if this reform was to succeed, it must be planned carefully and not driven by bureaucratic deadlines. We weren’t saying “don’t do it”. We were saying “if we are to do it, let’s do it properly”.

Unfortunately, the pressure of deadlines and egos won the day. Implementation was beset by challenges that could have been avoided with more considered planning.  Penny Simmonds, who was then chief executive of Southern Institute of Technology (SIT) and is now vocational education minister, is currently defending her decision to break up Te Pūkenga.

The lesson for the UK is an important one: systemic reform can create clarity and coherence, but only if designed with patience, partnership and a willingness to listen to practitioners on the ground.

Victoria, Australia: The pursuit of a unified tertiary system

In Victoria, I worked within a dual-sector university – Federation University Australia, the country’s first cooperative university. This unique model, similar to the designated institution status we hold with the University of Greater Manchester, deliberately blurred the lines between vocational and higher education, offering students flexible pathways that respond to individual needs and regional workforce demands.

At Federation, learners could start in a vocational diploma, progress into a degree, and move in and out of study and work without stigma or structural barriers. This integration didn’t just benefit learners; it also helped employers, who saw skills pathways that were transparent and responsive to industry needs. Importantly, it challenged the hierarchy that so often places higher education above FE. In Victoria, vocational learning is not seen as a “second best” option but as an equally respected part of the tertiary system.

Lessons for the UK

The UK FE sector is often constrained by fragmentation – between schools, colleges, universities, and training providers. We talk about parity of esteem between vocational and academic routes, but too often our structures reinforce division rather than connection

 From New Zealand, we can take inspiration on coherence – but also a cautionary note about reform done in haste.

From Victoria, we can learn how dual-sector approaches can break down artificial barriers between vocational and academic education, allowing true lifelong learning and mobility.  In some areas this already happening; Greater Manchester Colleges is already well underway taking positive action with local universities to collaborate more effectively as a tertiary education network.    

A call for boldness and care

Of course, no international model is perfect. Both New Zealand and Victoria face challenges around funding, quality assurance and public perception. But they share a willingness to attempt systemic solutions rather than piecemeal fixes

Our FE sector needs the same boldness, but also the humility to plan reforms carefully with genuine sector engagement. Rather than tinkering with qualifications or funding rules in isolation, we should ask: what would a genuinely unified tertiary system look like here? And how might we design it to serve learners, communities, and the economy for the long term?

We can either remain in our silos, managing complexity and division, or we can learn from our colleagues abroad – daring to imagine a joined-up system, but ensuring that if we do it, we do it properly.

Creative industries can’t thrive without apprenticeships

Necessity is the mother of invention, according to the proverb. But the UK’s creative sector needs no advice as far as invention is concerned.

These industries are an economic superpower, worth more than the aerospace, automotive, life sciences, and oil and gas sectors combined. And that’s before we even consider the immeasurable joy their output brings to our lives in the realms of music, art, architecture, television, film and fashion.

Nor does this account for the extraordinary potential they are blessed with. The government certainly recognises this, and plans to boost investment in the creative industries from £17 billion to £31 billion by 2035.

But the faster the creative sector grows, the more it’s exposed to skills shortages. These are particularly acute in the higher-level professional and associate roles, standing at 41 per cent and 31 per cent respectively, according to the Department for Education.

The creative industries have many highly skilled positions, and nearly 78 per cent of employers report trouble finding talent. Moreover, two-thirds of employers in the creative sector say they expect their employees will need to upgrade their skills. The sector’s strength, in this respect, could become a weakness.

If we are to address skills shortages, then we need a long-term strategy. It’s vital in a sector that’s both vulnerable to, and at the forefront of, developments in artificial intelligence. New jobs will be created; old ones made superfluous.

Easing restrictions on high-skilled immigration would, of course, help here. So, too, would tailored university courses that close key skills gaps. But if we are serious about a sustainable solution, we must look to apprenticeships – traditionally the most effective way for employers to shape and retain talent.

Unfortunately, when compared to other sectors, take-up of creative apprenticeships is low. They account for fewer than one per cent of all new apprenticeship starts. Since 2019/2020, just 11 per cent of these have been at the higher technical and professional levels which is precisely where the shortages are most acute.

However, poor take-up should not be cause for disappointment but a reason for optimism. Reform the apprenticeship system and we can tackle skills shortages once and for all.

We can encourage young people, especially those from less advantaged backgrounds, into an industry that has long underserved them. A boon for the exchequer, too. Inequality costs Britain £106.2 billion annually, and for every £1 invested in apprentices, the economy gets £21 back.

Fortunately, the government is committed to reform. A new growth and skills levy is planned to revamp the current system. This was also the spur for a series of roundtables held by Birmingham City University and the University of the Arts London – two of Britain’s biggest creative education institutions.

Our new report tackles creative apprenticeships head-on. It highlights key issues, from the ubiquity of short-term contractual work to the lack of employer awareness about the breadth of apprenticeships available, and offers practical solutions.

First, we need a better understanding of demand and provision. A creative skills observatory, delivered through Skills England, could provide this. It would allow us to shape technical and professional provision that responds quickly to future needs, and finally deliver the high-quality training the sector lacks. We also need to harness regional strengths. The kind of provision needed in London, for instance, will differ greatly from that in Manchester.

We must also empower employers. Making more funding available through the growth and skills levy is one route. But we must also – more broadly – take a skills-first, apprenticeship-led approach that gives employers the tools and incentives to invest in talent.

Britain’s creative sector is one of its greatest assets. But in changing times, we must urgently address skills shortages if it is to fulfil its potential. That means more skills, more apprenticeships, and radical reform – so our creative industries don’t just survive, they thrive.

This article was also co-authored by Dr Caroline Sudowrth, Director, STEM Explored Ltd

Trust AI to help deliver FE’s promise of personalised learning

Personalisation has long been the goal in FE. Yet, with diverse cohorts, rising workloads and pressure to demonstrate outcomes, many institutions have struggled to move beyond broad interventions. The solution lies in the resources colleges and universities already hold through their virtual learning environment (VLE): data.

When combined with AI, analytics is transforming how educators identify, support, and motivate learners. The result is a move towards personalised journeys – helping each student progress at a pace that matches their potential. 

Turning data into action 

For years, VLEs stored volumes of data – log-ins, submissions, grades. These platforms acted mainly as storage. Now, with modern platforms in the cloud they are evolving into tools that turn data into actionable insights. 

The pandemic accelerated this change. Viewed warily at first, data is now recognised as a way to build a holistic picture of learners and programmes. Early warning signs, such as missed assessments or reduced log-ins, can be flagged automatically, allowing staff to intervene before students disengage. 

Smarter learning with AI 

AI amplifies what data can achieve. With intuitive dashboards and natural language queries, educators no longer need to be data specialists to uncover insights. Simply asking, “Which learners scored below 70 per cent last week?” can highlight trends and suggest interventions.

This makes personalisation possible at scale. Learners who struggle can access extra support, while those ready to progress can be offered more challenging tasks. Adaptive systems ensure no one is left behind or held back. 

Course-level data can also be combined with wider sources to build a fuller picture of engagement and wellbeing. For example, VLE activity can link with support services, enabling timely outreach about tutoring or mental health. Rather than a one-size-fits-all approach, institutions can meet learners where they are and guide them along responsive pathways.  

What this means for FE

The implications for the FE sector are significant. Analytics helps institutions see which courses resonate, where completion rates lag, and how to align provision with labour market demand. This is vital given that 86 per cent of employers expect AI to transform their business within five years, with most planning to address skills gaps by hiring talent with new digital competencies. 

The biggest impact is felt by learners. Predictive analytics improve retention rates by identifying those at risk early, while adaptive tools sustain motivation by letting confident learners move ahead and giving others the support they need. Personalisation also extends to format, with course-specific chatbots, podcasts generated from materials, and flexible options allowing students to engage with content in ways that suit them best.  

For educators, data-driven tools ease administration burden. Analytics highlight patterns in engagement and performance that would otherwise take hours to uncover, while integrated systems can flag concerns or generate reports. This frees staff to focus on what matters most – inspiring, mentoring and guiding learners. 

To fully realise these benefits, institutions must address two challenges – skills and trust. Many educators aren’t confident using AI-powered tools. Digital literacy must extend beyond technical training to include strategies for embedding adaptive learning into curriculum design and assessment. 

Trust is equally important. Data must be collected and shared responsibly, with transparency about how insights are generated and used. Clear policies and frameworks give staff and learners confidence that analytics supports success. 

Personalised learning is already being delivered in institutions worldwide. By harnessing the power of data and analytics, FE institutions can create more engaging, equitable and future-ready learning experiences. 

Educators must be equipped with the right tools so they can focus on guiding, inspiring and supporting learners. With thoughtful adoption, the sector can ensure every learner benefits from an education that adapts to their strengths, responds to their challenges, and prepares them to succeed in a global workforce.

Exam success is nothing without the ability to build relationships

When discussing education reform, the main focus is generally on exam changes, funding battles or Ofsted results. But an often-overlooked challenge which can impact learners’ wellbeing is how to connect with others.

As someone who has taught and been a leader in further and higher education, I’ve seen first-hand how many young learners, particularly those who are neurodiverse or from disadvantaged backgrounds, struggle to develop and maintain relationships – not just romantic ones, but friendships, workplace bonds and networks that will impact and shape their future opportunities. This is rarely taught in a structured way.

Growing up, I often felt misunderstood and struggled to connect socially with my peers. These challenges shaped my drive to ensure that learners don’t face the same isolation I did.

This is why I have developed what I call the BRIDGE model. It is a framework to help learners build the social, emotional and relational skills they need to thrive, both within and beyond the classroom.

Why this matters now

There are a vast number of learners who leave college with good qualifications but have limited confidence when navigating relationships. Employers talk about “soft skills” as though they’re a nice-to-have. But they’re not. They are career-defining. Research has shown that resilience, teamwork, empathy and communication play a huge role in success.

For learners who struggle with autism, ADHD or social anxiety, the stakes can be even higher. Without targeted support many learners feel isolated, misunderstood and excluded.

We would not think about sending learners into the world without literacy or numeracy, so why do we allow them to leave without the relational skills to form partnerships, be able to work in a team, or maintain healthy relationships?

What BRIDGE means

The BRIDGE model is built around six pillars:

  • B – Building trust: enabling safe spaces where learners feel valued and listened to
  • R – Resilience: helping learners recover from setbacks and navigate rejection or failure
  • I – Interpersonal skills: teaching the basics of communication, empathy and listening
  • D – Digital relationships: supporting learners in order to manage online communication and social media pressures
  • G – Growth mindset: fostering self-belief and adaptability in order to improve personal connections
  • E – Emotional intelligence: developing awareness of their own feelings and those of others

Each pillar is designed to be practical, not theoretical. So, it is embedded into tutorials, pastoral support and enrichment programmes.

From theory to practice

At Apex College, I’ve piloted elements of BRIDGE in mentoring and tutoring. We ran small workshops on “resilience in relationships” using role play and reflective discussions. Students who had previously struggled to interact in group tasks started leading discussions. One learner told me: “This is the first time I’ve felt like someone taught me how to actually connect with people.”

We’ve also embedded BRIDGE into tutorial sessions by introducing a short ‘digital relationships’ strand, in which learners would reflect on how social media had impacted their friendships and self-esteem. They produced their own digital wellbeing pledges and shared strategies for managing group chats and online pressures.

Additionally, we trialled peer mentoring sessions where second-year learners supported first-years in applying growth mindset strategies during coursework challenges. This boosted new learners’ resilience and empowered the mentors themselves to take leadership roles and develop empathy.

Imagine scaling this across FE. It could sit alongside employability skills, ensuring that learners aren’t just qualified but genuinely prepared for life.

A call to the sector

This isn’t about creating another tick-box initiative. It’s about recognising a gap in our system and stepping up to fill it. We know that learners who feel connected are more likely to stay, achieve and progress.

So, it’s important to build bridges, not barriers. Let’s ensure we give learners the adequate tools to succeed not just in their exams, but in relationships, workplaces, and communities.

If FE really is about preparing learners for their future, then relational education should no longer be optional. It should be essential.

The grim reality of adult education on life support

This summer, I reached a significant personal milestone – 60 years old. It is also a moment to reflect on the fact that I have spent half my life working in the further education and skills sector. 

I love this sector and especially the transformative power of adult education. But the past six months have been incredibly tough. Since the Department for Education’s announcement in February regarding cuts to the adult skills fund (ASF), small adult education providers like mine have been fighting hard to balance budgets and plan for an uncertain future. 

Let us be clear: the government has made a deliberate choice to protect funding for schools, 16–18s and apprenticeships, while reducing the ASF pot. It is a difficult decision no doubt, but one that will have a profound impact on my ability to help my local adults upskill and meet the evolving needs of the economy. 

As a principal, one of the most painful responsibilities I face is cutting courses – and cutting staff. This summer has involved doing both. 

The reality is stark is we can now only offer significantly less than we could just a year ago. In my case, that means around 20 fewer qualification courses available to local residents, at a time when demand has never been higher. 

Saying goodbye to long-serving, loyal staff members is especially difficult. This year’s funding reduction has forced me to make significant cuts to staffing costs. We have undergone two restructures over the summer, resulting in the loss of teaching staff and reductions in our student services team.  

Both have been equally painful. What we do so well at Redbridge depends on the brilliant people who deliver it. And losing them will inevitably affect the quality and reach of my service. 

The future 

As a small local authority provider, we rely heavily on our ASF grant. Being small also means we feel the impact of cuts more acutely. While we will manage this round of reductions, I cannot continue to salami-slice my service indefinitely. We remain outstanding – for now – but with another new inspection framework looming, who knows where we will be next time round? 

So, what is next for the adult education sector? Honestly, I am not sure. The immediate future looks – to put it optimistically – challenging. We will need to keep cutting just to stand still. 

Personally, I remain unconvinced that apprenticeships alone can meet the needs of adults living busy and complex lives. We still need flexible, accessible routes to retraining – which is what the ASF gives us. 

Half of my budget goes toward ESOL provision, and demand in Redbridge far exceeds supply. We urgently need a different funding model for this, one that could immediately ease some of the pressure on the adult skills budget. 

Of course, every crisis presents an opportunity. It forces us to innovate and find more cost-effective ways of working. We are exploring the potential of immersive technology and AI to enhance delivery. But these tools can only go so far in supporting adults to enter a highly competitive job market. 

As things stand, I fear for the long-term future of our sector. I believe we need to urgently explore collaboration – merging or federating with other specialist adult education providers – before it is too late. 

Milestones offer a moment to reflect. And right now, I’m not sure I can face making further cuts to provision and losing even more of the outstanding quality that I currently can provide. I have potentially got seven years to go, but how far will I make it? 

The challenge for resits runs deeper than exam volume

As debate around post-16 resits reforms grows, our latest research shows that just a third of college tutors think the current volume of assessment for post-16 GCSE maths and English is appropriate and more than half of students believe it’s too high. And our work with the Education Policy Institute on their recent resits report also shows that the disparity in outcomes across the country means we need to consider more effective solutions.

However, the resits challenges go far beyond paper count or length. Unless we also address the problem of what students are learning – and how – reducing these will have limited impact.

Key areas of concern

  • Just 31 per cent of tutors think resits give students a second chance.
  • 62 per cent of college students believe that resitting the same content makes students feel they’re going backwards, not forwards (echoed by 58 per cent of tutors).
  • Only 54 per cent of those facing resits feel motivated to take them.
  • 65 per cent of students have missed maths or English lessons and/or exams due to anxiety or confidence issues.
  • Just 51 per cent of tutors think the maths specification meets post-16 learners’ needs (65 per cent for English).
  • 41 per cent say students are less engaged the second time around.

What can we do for assessments now?

As we look to what we can change within existing qualifications, our focus needs to be on improving students’ exam experience.

Short-term adjustments such as reducing the number of exams in maths or changing the content volume in English have widespread support.

In maths, 64 per cent of tutors and 66 per cent of students favour fewer (possibly longer) exams to reduce exam anxiety, boost attendance, and ease logistical pressures on colleges.

For English, 75 per cent of tutors and 73 per cent of students said they would change the exam structure to break down the papers into smaller sections over more exams. To facilitate this, streamlining content and assessment will be key.

Reducing the number of text types, time periods, and writing tasks avoids repetition, improves relevance, and better aligns with the needs of FE teaching contexts.

As one college resit student told us: “It feels repetitive and boring and makes me less likely to want to learn because I already feel like I know it, even if I don’t.”

What next?

Adjustments to exam length and structure may help in the short term, but they only treat symptoms. We need English and maths GCSEs that are designed specifically for post-16 students that build the relevant skills young people need for their lives and future careers.

We need qualifications with parity of esteem that better recognise student success, remove the expectations to repeat previously mastered skills and give educators and employers a clearer view of students’ literacy and numeracy skills. 

Across English and maths, tutors and students were clear they wanted assessments that feel relevant, achievable, and meaningful.

For English, tutors called for:

  • Content relevant to college students’ lives and futures (77.5 per cent)
  • The ability to build up credit/marks across more than one exam session (76 per cent)
  • Provision of anthology of texts to remove ‘unseen’ aspect (76 per cent)
  • Greater focus on writing skills (76 per cent)

For maths, they said: 

  • Content that feels more relevant to everyday life (e.g. money, work, practical maths) (79 per cent)
  • More in-class support and practice (78 per cent)
  • Digital/tech-based assessment options (78 per cent)
  • Reduce overall assessment time (76 per cent)
  • The ability to build up credit/marks across more than one exam session (76 per cent)

Time for a resits rethink

The evidence points in one direction: it is time for a resits rethink.

That rethink should be rooted not in continued debate but in trialling and piloting new approaches, giving us an evidence-informed view of what really works.

We’re working on what this looks like.

We are already trialling new assessment models in colleges across both maths and English. While in their early stages, the aim is clear: to give students the chance not only to demonstrate the expectations of a grade 4, but to break the demoralising cycle of resits.

Two students summarised our collective goal when they said that they need a “better way to learn” for resits and a “better way of doing exams”.

If we can deliver both, resits can become a bridge instead of a barrier to achievement.