Skills toolkit platform launched in lockdown is under review

The government is reviewing a much-vaunted platform that signposts people to free skills courses after coming under fire for publishing and celebrating unreliable data.

Figures for registrations and completions of courses featuring on the “skills toolkit” are supposed to be updated monthly but have not been published by the Department for Education since May 2022.

The DfE told FE Week it has paused the release of this data because officials “do not yet have reliable skills toolkit statistics due to lack of complete data returns from all providers.

“We are reviewing the operation of the skills toolkit and will confirm our plans in due course,” the DfE added.

More than £1 million of public money has been spent on developing and advertising the “skills toolkit”, which consists of a web page on the National Careers Service and directs visitors to free online content provided by the likes of Amazon, the Open University, Microsoft and LinkedIn.

It was launched in April 2020, shortly after the first Covid-19 lockdown began, to help people boost digital and numeracy skills during the pandemic.

Ministers were quick to hail the platform, with then education secretary Gavin Williamson describing it as having a “transformational impact on so many people taking furlough” during a speech in October 2020. But a previouFE Week investigation found that many of the courses are simply short video tutorials or PDF documents that people can stop and start, with no tuition and no external quality assurance. Despite this, ministers repeatedly claimed the skills toolkit courses were “high-quality”.

FE Week previously revealed how significant overcounting led to revised estimates of “registration” claims, which can include web hits from anywhere in the world, as course providers do not filter for geographical locations. FE Week also revealed how some course “completions” were being counted when users spent three minutes looking at one of the online resources.

The DfE publishes “experimental” skills toolkit data alongside its monthly apprenticeships and traineeships statistics release. The publication  does point out the limitations of the data and makes clear that reporting of registrations and completions varies by provider.

In March 2021, the Office for Statistics Regulation reprimanded the DfE over the data after FE Week’s findings raised concerns, especially after inaccurate registration figures were told to parliament.

Since then, it appears the toolkit has reduced in size: there was almost 80 courses to choose from but there are now just 61.

The DfE’s data release claims that as of May 2022, there have been about 256,200 course registrations and 51,700 course completions.

DfE outlines next steps for UK’s first skills taxonomy

Proposals for a map of skills provision to determine shortages across England have progressed, with plans for the first phase of work beginning in November. 

The Department for Education last year revealed ambitions for a ‘skills taxonomy’. This would act as an algorithm to identify and map skills shortages for jobs and occupations, and develop future college courses. 

Education chiefs predicted the taxonomy could play a role in developing local skills improvement plans (LSIPs). These documents would outline priority post-16 skills needed in regions or counties developed by business-led boards. 

The East Midlands and Sussex chambers of commerce developed their own local skills taxonomies when creating their trailblazer LSIPs earlier this year. 

The DfE’s Unit for Future Skills has put out a pipeline notice for a £50,000 contract for the first phase of work, delivered over two years from November. 

That phase of work, according to the notice, is for stakeholder engagement, detailing methodology, and developing a detailed workplan for developing the skills taxonomy. 

The second phase, subject to a separate contract, will focus on developing the taxonomy itself. 

The notice said a review will take place after phase one to evaluate “quality and feasibility” to determine whether to proceed to phase two. 

The call for bidders is expected to go out at the end of the month. 

The notice said: “The Unit for Future Skills within the Department for Education is seeking to establish a UK-specific taxonomy that will enable the department (and government more widely) to better organise and describe LMI [labour market information] and extract greater insights from it. 

“This will greatly improve our understanding of what jobs require which skills, and which qualifications provide different skills. This in turn will help identify skills mismatches, allowing policy makers, education providers, employers etc to respond appropriately.” 

The latest planned contract tender followed a £25,000 research review last year by Frontier Economics for the education secretary’s Skills and Productivity Board, a group of labour market and skills economists tasked with influencing the direction of policy in skills. 

It is expected the board will use the taxonomy to highlight areas of skills shortages that could determine future policy to address gaps. 

Ofqual seeks colleges’ evidence on BTEC results delays

The exams watchdog is urging schools and colleges to submit evidence on delays to BTEC results this year as part of a review to stop it happening again.

Ofqual will launch a two-week call for evidence next week after delays which meant thousands of students did not receive their results on time this summer. The review is also examining delays to Cambridge Technical qualifications.

Jo Saxton, chief regulator, said it was “unacceptable” for students not to receive results “when they either legitimately expect them, or need them for the purpose of progression”.

In a letter to schools and colleges, seen by FE Week, Saxton said: “Please be assured that we are carrying out this review with the interests of students firmly in our sights, and that we will use the findings to take action to protect students who are expecting results in 2023.

“This will include regulatory action if we feel it is appropriate.”

Saxton revealed the review will look at the actions and communications of awarding organisations.

Pearson delivers level 2 and 3 BTECs while OCR offers CTECs.

The review will also analyse how data is collected, shared and used to support student progression, including with UCAS, and how Ofqual identifies and manages risks.

Finally it will look at feedback from those impacted on problems they experienced.

Saxton said Ofqual would value schools’ and colleges’ contribution to the evidence collection, adding they “welcome the submission of evidence relating to delays with level 3 or level 2 VTQ results”.

Ofqual will write to schools and colleges again with details on how to contribute.

Pearson is already facing a record-breaking £1.3 million fine over re-mark failings.

MOVERS AND SHAKERS: EDITION 399

Jude Holloway

Managing Director, Educ8 Training Group Ltd

Start date: August 2022

Previous job: Operations Director, Educ8 Training

Interesting fact: Jude is from an equine background but has recently swapped her mode of transport to a road bike, and has successfully completed a couple of half Ironman triathlons.


Sharon Davies-Powell

Operations Director, Educ8 Training Group Ltd

Start date: August 2022

Previous job: Operations Manager, Educ8 Training

Interesting fact: In her younger life Sharon played international pool for Wales. During her playing career she has held the World, European and Speed Pool Team Championship titles.


James Powell

Marketing and Communications Director, Educ8 Training Group Ltd

Start date: July 2022

Previous job: Marketing and Communications Director, Tenovus Cancer Care

Interesting fact: James loves to travel, having lived in Paris for a year and spent a summer in the States. Closer to home, he can often be found outdoors climbing big hills, camping and sea kayaking.


Paul Lawrence

Executive Director of Business Development and Employer Engagement, North Warwickshire and South Leicestershire College

Start date: November 2022

Previous job: Director of Strategic Partnerships and External Relations, York College

Interesting fact: Paul has previously worked in Europe, Asia and Africa and is a personal fitness trainer in his spare time.


Inspection section: Series of grade 4s released following pause in publication of Ofsted reports

Multiple training providers are facing contract terminations after Ofsted published a backlog of ‘inadequate’ inspection reports.

Concerning findings were reported in a series of grade four reports this week. These typically lead to the government cancelling the providers’ funding agreements.

Apprentices at Risual Limited were found to have had no formal teaching in over 12 months and were relying on the internet to research the skills and knowledge they felt they needed to work.

Apprentices at London Vocational College Ltd were not aware they were in fact apprentices. The report noted staff “do not have an accurate list of which learners and apprentices are in learning and training … therefore, they cannot assure themselves that learners and apprentices are safe.”

Alarming safeguarding practices were also flagged up in Ofsted monitoring visits. A series of ‘insufficient progress’ reports for new providers mean they will be suspended from taking on new apprentices.

Leaders at The Employers Forum Ltd, for example, do not know whether concerns from vulnerable adults “are being recorded and reported accurately”.

Ofsted paused the publication of their reports during the 10-day mourning period after Queen Elizabeth II’s death on September 8, leading to a backlog of reports.

More than 50 FE and skills inspection reports have been released since Ofsted lifted the pause on Wednesday, which included six ‘inadequate’ reports. But the backlog also showcased many positive results, including two ‘outstanding’ and 16 ‘good’ full inspections. Ten reports produced ‘requires improvement’ judgements. The rest were monitoring visit reports.

Learners unaware that they were in fact apprentices

The ‘inadequate’ inspections included two major adult care training providers: Care First Training Ltd and Mercia College Ltd.

Mercia College Ltd has just under 300 apprentices, most of which work in the adult care sector. Care First has 859 apprentices and 70 adult learners in training, mostly in adult care or early years.

The inspection at Mercia College Ltd noted the standard of teaching was “not sufficient to ensure that apprentices were actually learning, most of what they were learning was coming from their day-to-day experiences at work”.

At Care First Training, the inspection found “trainers rely too much on apprentices learning topics on their own. As a result, most apprentices struggle to complete their work within set deadlines”. It noted that learners’ access to English and maths support was limited, causing a lack of confidence in their ability to produce high-quality work. 

However, Mercia College Ltd did score ‘good’ in behaviour and attitudes and personal development, with the report observing that “leaders, managers and staff pay good attention to their apprentices’ personal health and well-being.”

Alongside these two large care apprenticeship providers, four other providers were found to be providing ‘inadequate’ training to apprentices: Beats Learning, IC Training Centre (ICTC), London Vocational College Ltd and Risual Limited.

London Vocational College Ltd has about 140 apprentices and 664 adult learners, all funded by the Greater London Authority.

The report picked up on an overall poor delivery of training and, in one instance, some level 2 apprentices were not aware they were even apprentices when they were asked.

Inspectors found instances where learners’ and apprentices’ work were plagiarised and said, “it is unclear how much knowledge and skills learners and apprentices develop”. 

Alarmingly, the report noted how assessors allowed learners and apprentices to choose what they learned and when. It noted that to improve, leaders “must ensure they have an accurate oversight of the number of learners and apprentices in learning so they can ensure they are safe.”

Beats Learning received an equally startling report. Many of its 252 apprentices feel demotivated and lack enthusiasm due to their lack of progress, which leaves them concerned about their futures. Most apprentices leave the industry they are training in during their apprenticeships.

ICTC is training 68 apprentices and scored ‘inadequate’ in all areas apart from behaviour and attitudes. Although apprentices have positive relationships with staff, they are not making good enough progress because employers do not facilitate them receiving their off-the-job training time. ICTC were called out for not enforcing this.

Level 4 cyber security technologist apprentices at Risual Limited, which has 65 in total, did not receive any formal teaching in over 12 months and had to rely on the internet to research the skills and knowledge they felt they needed to work.

Safety alarm raised at new independent specialist college

Elsewhere, new providers had their first or follow-up monitoring visit outcomes published. Of these, APT Health and Safety Training, Future Horizons Leeds and The Employers Forum were found to have made ‘insufficient progress’.

Future Horizons, an independent specialist college, gained funding in May 2021. It provides training for 19 learners aged between 19 and 25 with profound, severe and moderate learning difficulties, and autism spectrum disorder.

The report said “learners, parents and carers are not fully informed about opportunities, and learners are not fully prepared for life after college”. It also stated staff were not trained properly in evaluating learners’ needs or how to recognise or record learners’ progress and achievements. In a few cases, learning outcomes were not age-appropriate as it referenced terminology such as “toys” and “hide and seek”. The report concluded that “teachers do not evaluate learning sufficiently well”.

APT Health and Safety Training has been delivering apprenticeships since February 2021, and has 32 apprentices, with around 27 apprentices on the level 3, and all aged 19 or above mostly delivering level 3 safety, health and environmental technician standard and level 2 metal recycling general operative standard.

Ofsted report roughly a third of the apprentices enrolled on the safety, health and environmental technician standard have not continued, and recently managers withdrew some eight apprentices from the programme. The inspection said: “The management of the apprenticeship provision is too informal … leaders have not held managers to account or identified and tracked areas for improvement quickly enough.”

The Employers Forum Ltd received its second ‘insufficient progress’ monitoring report in a row. Its most recent report found that the company had not done enough to improve upon the safeguarding concerns in the previous monitoring visit.

Although the new safeguarding lead had some safeguarding training, inspectors said that contemporary risks of criminal exploitation or modern slavery were not covered. Leaders do not know what safeguarding issues vulnerable adults raise with staff nor do they know whether concerns are being recorded accurately.

The backlog includes two outstanding inspections from First Intuition Reading and Leeds Teaching Hospitals NHS Trust.

First Intuition Reading offers its 385 apprentices training in accountancy and taxation, and reported confident and enthusiastic students receiving excellent training from skilled staff in an environment where they thrive.

Leeds Teaching Trust’s six apprentices were found to “receive high levels of care and support from the staff at the trust” with high-quality teaching in dental care.

Other positive inspections included ‘good’ grades for Thornbeck College – North East Autism Society, Total Training Provision Limited, Watertrain Limited, Springfields Fuels Limited, Reed Business School Limited, Middlesex University and Gem Partnership Limited.

Third college to gain bachelor’s degree awarding powers revealed

Blackpool and The Fylde College has become the third FE college in the country to be granted bachelor’s degree-awarding powers. 

The college said on Thursday it was the first in the north west and only the third general FE college in England to secure the prestigious powers of awarding bachelor’s degrees independently, which will give it “greater flexibility” to meet the needs of local employers. 

To date, colleges have been able to deliver full higher education programmes in partnership with recognised universities, but usually do not have the power to award bachelor’s degrees in their own right. 

Blackpool and The Fylde confirmed its new powers covers an initial period of three years. It also has indefinite powers for awarding foundation degrees and can also validate its own one-year full time or two-year part time certificates of higher education. 

Since 2011, some colleges have secured the ability to independently award foundation degrees – two-year stand-alone qualifications at levels 5 and 6 – but only a handful of other FE college groups in England can award level 6 bachelor’s degrees. 

Blackpool and The Fylde follows Warwickshire College Group (WCG) – which secured the authority to independently award bachelor’s degrees in 2021 – and the TEC Partnership which includes colleges such as East Riding, Grimsby Institute and Scarborough TEC. 

Bev Robinson, principal and chief executive at Blackpool and The Fylde, said it was the culmination of years of work, and added: “It represents a significant milestone in the college’s 130-year history. We are extremely proud of this achievement for our community.” 

Robinson said her college would continue to work with its university partner, Lancaster University, as it will remain its primary higher education awarding partner, but use its new bachelor awarding powers to “create niche degrees in response to employer requests for degree level programmes which are not covered by our current relationship with Lancaster University”. 

The college said it was not yet able to say specifically what those courses might be, but could be in response to skills gaps and emerging green skills needs. 

The awarding powers come after assessment by the Quality Assurance Agency on behalf of the Office for Students.

Since being awarded bachelor’s degree awarding powers last year, WCG has been offering courses in areas such as cybersecurity, graphic design, early years education, performing arts and veterinary. 

The TEC Partnership courses include design, criminology and business management among others. Some courses listed on its website – such as applied art and design, and digital film production – are listed for start in September 2023. 

WCG’s agreement is listed for September 1, 2021, until December 31, 2024, but with no time limit on granting foundation degrees. TEC’s bachelor’s degree awarding powers run from August 1, 2021 to October 31, 2024, with October 31, 2024 on awarding its foundation degrees. The colleges can apply for full degree awarding powers after that point. 

Earlier this month, Multiverse became the first apprenticeship-only provider in England to be handed degree-awarding responsibilities, which means it can now award its own degree apprenticeships. 

Like other colleges, training providers can deliver degree apprenticeships, but must have a tie-up with an established university or college that already has degree-awarding powers. 

Inspectors lack sector-specific expertise, says film and media provider after Ofsted appeal loss

A film and media training provider has accused Ofsted of lacking the expertise to judge its apprenticeship provision after the company failed to overturn an ‘inadequate’ report.

The watchdog republished a grade four judgement for All Spring Media Ltd (ASM) this week after accidentally releasing the report temporarily in July amid a formal challenge from the provider.

Ofsted did not uphold the complaint and the provider faces being banned from delivering apprenticeships, in line with government funding rules.

ASM offers a range of standards-based film and media apprenticeships from levels 2 to 7 to more than 40 different employers across the country, including the BBC, Channel 4, ScreenSkills and Global Radio.

The inspectorate’s main criticism was that “most” apprentices do not benefit from training that is “planned carefully and sequenced around their different job roles so that they can develop the skills, knowledge and behaviours they need and apply them at work quickly”.

Ofsted’s report said many broadcast production assistant and junior content producer apprentices work in environments that “do not relate fully to the training they receive”. They feel “rightly frustrated that they take part in training sessions that pay little regard to what they are working on in their jobs in television studios or broadcasting”.

ASM’s managing director Martina Porter said Ofsted’s three-person inspection team had “no real understanding of our sector”, which is a predominantly freelance industry.

“Our apprentices are on contracts, so they fulfil the requirement of an apprenticeship but they often move around different productions. You have to take a slightly different approach to the training.”

Porter added: “In response to the industry needs, we adapted to a different model of delivery, which meant a lot of that training was upfront, which fits in with the flexi-job apprenticeship approach. So we had a very intense period from I’d say about February to June of upfront training for a number of different employers.”

Ofsted criticised ASM for rapidly recruiting apprentices while failing to recruit enough staff to train them.

The provider gained a direct funding contract for the first time in 2017 and was previously found to be making ‘reasonable progress’ in an early monitoring visit report in 2019.

But since then, ASM’s apprentice numbers have ballooned from 43 to 167. The provider also moved into the delivery of higher- and degree-level apprenticeships between Ofsted visits.

Inspectors claimed that leaders, managers and advisory board members have “not ensured that they have the necessary staffing capacity and expertise in place to cope with the recent growth in the number of apprentices they have recruited”.

“Leaders acknowledge that the increase in apprentice numbers, compounded by some staffing issues, has impacted negatively on their ability to keep up with functions such as quality assurance,” the report said.

“As a result, leaders and managers are not aware that the quality of the training they provide has declined and they have not got an accurate understanding of the strengths and weaknesses of their provision.”

While leaders have a “clear rationale” for their creative media apprenticeships, which provide a paid way for young and diverse talent to enter the film and media industries, they “do not have such a well-considered rationale for other apprenticeships they have recently introduced in response to employer demand”, such as assistant accountant and business administrator, the report added.

“Leaders struggled to recruit suitable and experienced staff and they acknowledge that curriculum planning and sequencing in these areas are not effective enough to provide high-quality teaching to apprentices,” Ofsted said.

Porter told FE Week that ASM grew in response to a “massive skills challenge” in the industry after the British Film Institute warned earlier this year that the sector has a deficit of 21,000 crew coming down the line in the next 18 months.

So there was a very rapid rise [in our apprentice recruitment] and apprenticeship funding comes in retrospectively, so there always will be a challenge,” Porter said.

Porter said her training company will continue to deliver other forms of training to the industry if it is removed from the register of apprenticeship training providers, which is usually the case when private providers received a grade four from Ofsted.

DfE takes action against company illegally advertising apprenticeships – AGAIN

A company continuing to illegally advertise apprenticeships, despite promising to stop last year, is facing fresh government action.

Train 2 Travel Ltd was set up by Michelle Van Sprang in 2020 and soon began advertising through social media, a website and a magazine that it can deliver apprenticeships which are 95 per cent funded by government.

But the firm has never gained a place on the government’s register of apprenticeship training providers and is therefore not allowed to deliver apprenticeships in any capacity.

Under the Apprenticeship, Skills, Children and Learning Act 2009, only statutory apprenticeships can be described as apprenticeships. If a provider does not receive funding for apprenticeships, it cannot advertise apprenticeships on its website or elsewhere.

The Department for Education told FE Week it was first alerted to Train 2 Travel’s illegal advertising of apprenticeships in October 2021 at which point it contacted the firm.

Following this contact, the company “agreed to stop advertising apprenticeships with immediate effect”, a DfE spokesperson said.

But evidence has emerged showing that Train 2 Travel has continued to advertise apprenticeships throughout 2022.

Numerous Facebook posts have been posted this year that celebrate “apprentices of the week” and include comments such as “we pride ourselves on delivering our apprenticeships in line with the ever evolving industry”.

One post on May 15 said one apprentice “began our junior content producer apprenticeship during the pandemic”. Another Train 2 Travel Facebook post from February 22 advertises a level 3 travel consultant “apprenticeship”, and tells prospective apprentices and employers to get in touch by calling the mobile number of Van Sprang.

The Facebook page has been taken down in the past few days.

Train 2 Travel also had a live website, which stated its mission was “excelling in the delivery of on-the-job training through apprenticeships”. The website, which listed eight apprenticeships it could supposedly deliver, also said the firm’s values included: “Integrity: we are honest and open with strong moral principles.”

The website was taken down after FE Week contacted Van Sprang. The owner denied that Train 2 Travel has ever delivered apprenticeships but refused to explain why her firm was advertising that it does.

The DfE said it will now write to Train 2 Travel about its repeat offence of advertising apprenticeships. The exact content of the letter is unclear, but the agency told FE Week that in these instances it will typically tell the firm to remove any adverts of apprenticeships. Further enforcement action may result in a referral to trading standards, an authority that investigates unfair trading and illegal business activity.

Train 2 Travel is expected to action the DfE’s request within 10 working days.

The company appears to have links with another training provider, called A S Training (International) Ltd, which is on the government’s register of apprenticeship training providers. But the nature of this relationship is unclear.

Numerous apprenticeship adverts posted by Train 2 Travel include an email address for A S Training (International) Ltd and link to the provider’s website.

FE Week contacted A S Training (International) Ltd’s owner Stephen Foster who declined to comment on the relationship his firm has with Train 2 Travel.

A S Training (International) Ltd is suspended from recruiting new apprentices following an early monitoring report from Ofsted which was published last month and found the company making ‘insufficient progress’ across the board.

Van Sprang declined to comment on her company’s relationship with A S Training (International) Ltd.

PM asks Malthouse to draw up plans for ‘Voxbridge’ colleges

The prime minister has tasked education secretary Kit Malthouse with drawing up plans for two new vocational colleges in the north to rival Oxford and Cambridge.

Details of the new institutions, dubbed ‘Voxbridge’, are sparse but could be fleshed out as early as the spring, Malthouse told the Yorkshire Post during a visit to York College’s Institute of Technology on Wednesday. 

But college leaders have slammed the idea as a headline-grabbing and tokenistic political measure that should be dropped. Instead, they want ministers to fund established colleges properly after over a decade of cuts.

The idea for ‘Voxbridge’ colleges comes just months after the government outlined plans for new “elite” academic sixth forms to become the Etons of the north in areas that have weak educational outcomes.

Prime minister Liz Truss made a pledge to open new ‘Voxbridge’ colleges during her leadership campaign over the summer.

The policy was first tabled by Jake Berry, the then-chair of the Northern Research Group of Tory MPs, who is now Conservative party chair.

In a letter outlining his “Northern agenda” to Truss in July, which the now prime minister signed up to, Berry called for “two brand new vocational institutions in the North of England which will be the national vocational equivalents of Oxford and Cambridge – with a high-skilled, economic development corridor between them.

“We want to celebrate excellence by creating the best dual-track education system in the world – putting academic and vocational education on an equal footing,” the policy paper added.

New types of further education institutions have been rolled out over the past decade despite calls for ministers to focus funding on existing colleges. These include Institutes of Technology, University Technical Colleges and National Colleges. The latter two have been plagued with recruitment and quality issues.

Malthouse said ‘Voxbridge’ colleges are an “incredibly exciting idea”.

“Having centres of excellence, as there is with universities, I think, is a really great idea, so we’ll be taking that forward in developing the policy over the months to come,” he told the Yorkshire Post.

David Hughes, chief executive of the Association of Colleges, said if Truss was serious about strengthening the UK’s vocational offer “then she should properly fund and support the brilliant institutions that already exist”.

“The government’s track record on establishing new institutions to deliver is not a good one, with both specialist colleges and many UTCs not faring well,” he told FE Week. “They have failed where they were not part of the system and where their contribution was not part of a coherent skills offer locally. I fear the same would happen with new institutions now, however well-intentioned, and however well-funded.”

Bill Watkin, chief executive of the Sixth Form Colleges Association, echoed Hughes’ comments.

“Given the enormous financial pressure on colleges and the public purse, we would suggest that any additional investment should be targeted at existing providers to benefit all students,” he said.

“Sixth form colleges are centres of excellence, and they do an extraordinary job of helping students of all abilities to successfully complete academic, applied, and technical courses in order to reach a range of destinations. New investment, rather than new providers, is the key to raising standards and boosting the status of vocational education.”

The Department for Education confirmed that new ‘Voxbridge’ colleges are in the works but stressed the plans are in their infancy.

A spokesperson said proposals like these will “help to boost the profile of vocational education and get more people into apprenticeships, T Levels, degree apprenticeships and other qualifications”.