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9 July 2026

BIIAB locked out of door supervisor training over ‘concerns’

Ofqual bans new learner registrations amid fears about group’s delivery of security qualifications

Anviksha Patel

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Awarding organisation BIIAB has been blocked from registering learners on three security qualifications after Ofqual raised serious concerns.

The intervention covers the level 2 door supervisor, level 2 door supervisor (refresher) and the level 2 security officers qualifications awarded by BIIAB, which is a subsidiary of Skills and Education Group.

Learners who registered for the courses on or before July 2 can continue their studies, but under additional controls.

Between them, those qualifications accounted for around 24,800 certificates in the year to March 2026, over 90 per cent of BIIAB’s private security sector certificates issued.

Ofqual said it would not publish the full details of its legal direction due to the “sensitive nature” of “some requirements”.

The regulator said it took action to protect public safety after “serious concerns” emerged about how BIIAB was delivering door supervisor and security qualifications.

BIIAB must carry out additional assurance work to ensure the validity of results and qualifications of current learners, Ofqual said.

The crackdown builds on regulatory action taken last September, when BIIAB was required to carry out further checks before issuing results for certain qualifications.

BIIAB issued 18,100 certificates for the main door supervisor award in that period and 6,660 for the refresher, which licence holders must now complete before they can renew. Fewer than 50 certificates were issued for the security officers award. It’s unclear how many training providers will be affected.

Ofqual has been working with the Security Industry Authority (SIA) to tackle qualification fraud as part of its counter fraud action plan.

BIIAB suspended one of its training providers in 2023 from using its qualifications after a BBC exposé uncovered fraudulent training.

The awarding body was one of just six awarding organisations approved by the SIA to deliver door supervision, public space surveillance (CCTV) and security guarding courses.

The SIA has now removed BIIAB from its course finder tool for the three listed qualifications.

Integrity of qualifications ‘at risk’

Amanda Swann, Ofqual executive director for delivery, said: “It’s important for public safety that people who hold these qualifications must have received the appropriate training.

“The public needs to be confident that people working in the security sector are properly qualified.

“We will not hesitate to take action where our conditions have not been met and the integrity of qualifications is at risk.”

Emma Beal, interim chief executive of BIIAB and CEO of Skills and Education Group, said: “We are aware of the situation and are working with Ofqual on a specific matter related to a small number of qualifications within our BIIAB portfolio.

“Quality assurance, our customers and learners remain our highest priority.”

Tim Archer, SIA executive director of licensing and standards, said: “Protecting the integrity of the SIA licence and mandated entry-level training that SIA licensed operatives require is essential for both public safety and public trust and confidence in private security.

“The public needs to be confident that people working as private security operatives have undergone the training required by the SIA to the standards set. We welcome this action by Ofqual.”

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