Investigates: Are T-level plans in trouble?

– Greening begs big business for help with “substantive” work placements, while DfE refuses to commit to original plan for 2019 launch 

 

The education secretary has explained to FE Week how she’ll tackle the mammoth task of convincing huge numbers of employers to run three-month work placements for T-level learners.

Justine Greening called on businesses to help develop and deliver the government’s new T-levels.

In an exclusive interview with FE Week, she outlined plans to urge business groups to help deliver substantial work placements.

She also pleaded with employers to throw their support behind the “gold-standard” technical qualifications, which were first detailed a year ago by the government in its post-16 skills plan and are set to be introduced from 2019, during a speech at the British Chambers of Commerce Education summit.

The project, she said, would require a major commitment of time and resources from businesses across the country, as was explained in the Conservative Party’s general election manifesto, which stressed that the government would “make sure each student does a three-month work placement as part of their course” during their T-levels.

“Today was a clarion call to businesses to say ‘I need them to help us deliver this’,” she said, after her speech.

“Part of the work will involve talking to the big organisations like the BCC, the Confederation of British Industry, or the Federation of Small Businesses about how their members can help.

“But it’s why we really need this much broader push, it’s why we are going to follow up straight after the summer, getting our biggest and best companies into the DfE to have one plan on doing things like work placements, because they are critical.”

In the speech she told delegates that “I want to create an army of skilled young people for British business”, but, she said “I need your help: government can’t do it alone.”

Before she spoke, the Department for Education revealed plans to invest £50 million from April 2018 in “high-quality work placements” at T-Level, and £15 million “to contribute to improvements in FE so we have the colleges and teachers we need to deliver” the qualifications.

This will be the first instalment of the £500 million annual investment in T-Levels that was pledged during the budget in March.

The qualifications won’t be taught until at least September 2019, and won’t be fully rolled out until 2022, so the £500 million is expected to begin in 2022.

Before that, however, it will be phased in, with the £65 million coming in April 2018, more than a year before any of the new courses are taught.

But when FE Week asked for detail, the DfE was unable to explain how this £65 million would be spent, or whether it would include financial incentives for the employers. 

It is clear, though, that the DfE is desperate for help from firms not only to develop the content for the T-levels within the 15 vocational routes, but also to deliver “substantial work placements” that should last between one and three months (140 and 460 hours).

“I will bring together top leaders from the business community – to agree the overall shape of the reforms,” said Ms Greening during the speech.

“One of the main areas of focus will be the high-quality work placements that are a component of every T-level. These will help to prepare young people for skilled work. Our research shows they are beneficial to businesses, colleges and young people.

“I can’t do that important piece of work without you. I need your help again. T-levels will only work, only be successful, if we can deliver these work placements together.”

She also stressed her determination to help “every FE college” to be ready for “a streamlined set of just 15 technical skills routes”.

“Because we need to beat countries with the best technical education – we need to invest in more hours of skills training.”

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T-level timeline branded ‘impossible’

Evidence is mounting that the government’s T-levels plan is already in trouble, amid desperate pleas from awarding bodies for a rethink on the “impossible” timetable.

According to the Skills Plan published July 2016, the first two pathfinder routes are meant to be ready for teaching from September 2019 – but this depends on reaching a number of milestones on time.

Panels of industry experts were meant to have begun meeting earlier this year to set out new occupational standards for each of the 15 routes.

The Department for Education advertised for panel members and chairs back in January – but has kept quiet since then on who has been appointed, or whether the panels have been going ahead as planned.

FE Week also understands that the DfE’s consultation on developing T-levels had been due in the summer, but has now been put back until the autumn.

Kirstie Donnelly, the managing director of City & Guilds, said the government had been “worryingly quiet” on the T-level timetable – and “with summer recess fast approaching we can only assume there will be no detail until the autumn”.

“This is a concern for those of us who need to develop the new qualifications as we are already faced with unrealistic timelines and any further delay means a successful outcome gets less and less likely,” she said.

Ms Donnelly urged new skills minister Anne Milton to “review what are simply unrealistic and impossible timelines” and to “listen to the experts who have experience of developing and delivering high-quality qualifications”.

Andy Walls, the head of vocational policy at the Joint Council for Qualifications, which represents the seven largest awarding bodies in the UK, said he was waiting “with interest” to hear from the DfE on its T-level proposals.

“JCQ and its member awarding bodies expressed our concern to the DfE that their original proposed timeline – with first teaching of new technical qualifications from September 2019 – was unrealistically tight,” he said.

“This could well be counterproductive to developing the high-quality qualifications that employers and learners need,” he warned.

Other important stages in the current timeline for T-levels include procurement for the new technical qualifications, which is due to begin in October 2018.

The first two pathfinder qualifications are scheduled to be approved by February 2019, with the teaching of these two routes beginning in September of that year.

The remaining routes are intended to be phased in from 2020 to 2022.

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Work placement ‘fatigue’ sets in before T-levels begin

Employers may already be experiencing work placement fatigue, before the government’s reforms to technical education have even kicked in, according to research commissioned by the Department for Education.

A report by the Learning and Work Institute, published on July 6, examined one of the central requirements of the new T-level qualifications – the introduction of a lengthy work placement for every learner.

T-Level work-placements are planned to be “substantial” and will last between one and three months (140 and 460 hours).

“The evidence suggests further investment will need to be made to increase providers’ capacity to successfully engage employers and boost the number and range of work placements offered to the levels described in the Skills Plan,” the report said.

However, “concerns were raised at the workshops that employers may already experience fatigue as a result of the number of requests they receive from learning providers, and that a more coordinated approach will be necessary to ensure this issue is not exacerbated”.

Justine Greening  recently committed £50 million from April 2018 to fund “high-quality work placements – a key component of every T-level – to help prepare young people for skilled work” during her speech at the British Chambers of Commerce education summit on July 6.

The issue of finding enough good work placements for all learners on T-levels is one that many across the sector have raised concerns about.

Difficulty is anticipated in persuading thousands of businesses around England to offer the placements, which are likely to require financial incentives.

Sufficient availability of local placements and travel costs – particularly in rural areas – could also be a major barrier for policy makers to overcome.

The LWI’s research was one of two projects commissioned by the DfE to look into the issues around work placements.

The institute, in partnership with workforce development body Fair Train, was charged with looking into what effective practice in work placements looks like and how it can be scaled up to the level required by T-levels, as well as identifying any challenges.

As well as calling for extra investment, it also recommended a “nationally mandated set of standards and guidance for implementation, moderation and assessment of work placements”, to ensure “a consistent approach across the country and ensure parity of learning for young people”.

The second project will be delivered by social cohesion charity The Challenge, and will focus on developing model work placement projects, based on research into existing good substantial work placements.

The contract for that work began on March 16, and is due to run until the end of July.

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Institutes of Technology still just words

There was an especially notable absence from Justine Greening’s speech on the the technical education reforms: any reference to Institutes of Technology.

The institutes were first announced in July 2015, and mentioned again in the Skills Plan in July the following year.

At the time, they were intended to “provide technical education in STEM subjects at levels three, four and five”, in order to address the “particular need to improve higher-level STEM skills”.

But material on the next steps, originally expected last autumn, has so far failed to materialise.

Tantalising glimpses of the government’s thinking were revealed in the industrial strategy green paper in January – along with a commitment of £170 million in capital funding.

It suggested the aim was to “increase the provision of higher-level technical education”, and ensure that it is available “in all areas”.

A person “could study a level three at a local college, before moving on to study a higher-level technical qualification at an institute in a nearby city”.

The government would expect most of the IoTs “to grow out of high-quality provision”, according to the green paper – which meant they would be based at existing providers.

But a leaked document, seen by FE Week the following month, indicated that they could be based at “wholly new” institutions.

Amongst the suggested delivery and governance models were ideas such as “extending technical education provision from within an existing high-performing college”, “delivery through partnerships of FE and HE”, or “a group of employers partnering with an education provider to create an IoT”.

The Conservative Party manifesto, published in the run-up to June’s general election, caused more confusion by hinting at a change of policy on the institutes.

It committed to establishing an IoT in “every major city in England” – though these would be “linked to leading universities” and would “provide courses at degree level and above, specialising in technical disciplines, such as STEM, whilst also providing higher-level apprenticeships and bespoke courses for employers”.

Anyone hoping for clarification will have to wait some time, it appears.

In a written response, dated July 3, to a question from shadow education secretary Angela Rayner, skills minister Anne Milton said: “As part of our industrial strategy, we will launch a call for proposals to establish new Institutes of Technology later this year.

“The number of new institutions we approve will depend on the quality and number of bids we receive.”

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Editorial with Nick Linford

As reported last week, the new Skills Minister Anne Milton is seen as a fixer, brought in to sort out the stumbling apprenticeship reforms.

And this week we have revealed how DfE plans for T-Levels appear in trouble, so its little wonder Ms Milton (who is also responsible for them) has already spent so much time with her civil servants.

Where the former minister Robert Halfon was keen to be out on the road visiting colleges, so far she has only toured one provider (Carshalton College) after 18 days in the job.

We understand Ms Milton is knee-deep in paperwork and civil servant briefings, rapidly getting up to speed on policy developments.

This bodes well for quick decision making, something the sector has sorely missed since Theresa May’s administration first took office a year ago.

It is clearly too early to judge if they will be good decisions, but decisiveness and clarity it badly needed.

And don’t think if apprenticeship and T-Level reform gets back on track, Ms Milton will have it easy.

Does anyone have the faintest idea how to implement devolution of the adult education budget from next year?

Employers already experiencing work placement ‘fatigue’, DfE commissioned research reveals

Research commissioned by the Department for Education has found that employers may already be experiencing work placement ‘fatigue’ – even before the government’s reforms to technical education have kicked in.

The report, published today by the Learning and Work Institute and published this morning, addressed one of the key issues in the development of the new T-level qualifications – the introduction of a one- to three-month work placement for every learner.

“The evidence suggests that further investment will need to be made to increase providers’ capacity to successfully engage employers and boost the number and range of work placements offered to the levels described in the Skills Plan,” the report said.

But it added: “Concerns were raised at the workshops that employers may already experience fatigue as a result of the number of requests they receive from learning providers, and that a more coordinated approach will be necessary to ensure this issue is not exacerbated.”

It comes as Justine Greening addressed business leaders at the British Chambers of Commerce education summit in London today on the government’s plans to reform technical education, as outlined in last year’s Skills Plan.

These included a commitment of £50 million from April 2018 to fund “high quality work placements – a key component of every T-level – to help prepare young people for skilled work”.

This was not new money, but was instead part of the cash previously announced by the Treasury, which would see £500 million annual investment in T-levels from 2022.

The funding is being phased in, with £65 million coming in April 2018 – enough to cover the work placements commitment, with the remaining £15 million being used to “contribute to improvements in further education”.

Concerns have been raised across the sector about the difficulty in securing enough good quality work placements.

A key issue will be how to persuade thousands of businesses around England to offer the work-placements, something which is likely to require financial incentives.

Sufficient availability of local work-placements and travel costs could also be a major barrier for policy makers to overcome.

The LWI’s report was one of two projects commissioned by the DfE to look into work placements.

The institute, in partnership with workforce development body Fair Train, was charged with looking into what effective practice in work placements looks like and how it can be scaled up to the level required by T-levels, as well as identifying any challenges.

As well as calling for extra investment, it also recommended a “nationally mandated set of standards and guidance for implementation, moderation and assessment of work placements”, to ensure “a consistent approach across the country and ensure parity of learning for young people”.

The second project will be delivered by social cohesion charity The Challenge, and will focus on developing model work placement projects, based on research into existing good substantial work placements.

BREAKING: official figures show huge increase in apprenticeship starts in month before reforms kicked-in

Apprenticeship start rocketed in the months before May when mandatory cash contributions from employers kicked in, the latest Department for Education figures show.

In the first half of the 2016/17 academic year apprenticeship start volumes were similar to the previous year, but between February and April they grew by 52,700 (47%).

Source: DfE Statistical First Release figures published in July 2017 and June 2016

FE Week understands the majority of this growth took place in April, a month before the levy reforms began, which for the majority of employers requires mandatory cash contributions  for the first time.

As reported in FE Week, the unofficial estimates put apprenticeships starts in May as very low.

So the figures released today strongly suggest providers and employers rushed to start before apprentices before the new rules and funding regime kicked in.

More to follow.

Iraqi refugee turned biomedical scientist crowned BTEC student of the year

An “inspirational” refugee student from Salford City College has been crowned ‘BTEC student of the year’ at a prestigious national awards ceremony hosted by Pearson this afternoon.

The stunning Royal Horticultural Halls in London was the setting for the seventh National BTEC Awards, where 22 students, teachers and employers were singled out for excellence, from almost 1,000 applications.

The BBC television presenter and journalist, Steph McGovern, hosted the ceremony and unveiled Maryam Taher (pictured above centre) as the overall winner of the BTEC Student of the Year award.

Steph McGovern presenting the National BTEC Awards 2017

Maryam – who is originally from Iraq – studies a level three applied science extended diploma course at Salford City College, and was also named ‘BTEC science student of the year’ at today’s event for exemplifying the “spirit of inspiration and dedication”, according to judges.

Her “devotion” to biomedical science took her from her home in war torn Libya in 2011, speaking not a word of English, to Salford, where she learned both a new language and achieved six A* and A grade GCSEs.

From there, she went on to Salford City College and in addition to her studies in December 2015, Maryam was named ‘Heart of Salford young volunteer of the year’ for her work in raising awareness of health issues among non-English speaking communities in her local area.

The panel said that after overcoming many “economic and personal hardships”, Maryam won a scholarship to study biomedical science at the University of York. On graduation, she plans to specialise in haematology, studying, diagnosing and monitoring different blood disorders.

The 21 other awards were presented by education and business leaders, including Peter Jones from BBC TV’s ‘Dragon’s Den’, who presented the award to the ‘business and enterprise student of the year’, Tiffany Boldand.

Meanwhile FE commissioner Richard Atkins presented the award of ‘college of the year’ to Bishop Burton College.

The college, based in Hull, is a specialist land-based and sports college with “impressive” student destination data. For the last academic year, 97 per cent of students went into employment or a higher level of study within six months of completing their course.

Pearson judges said Bishop Burton actively promotes BTEC as a pathway to parents and students, and that progression from one BTEC level to another is also heavily promoted through events such as the college’s annual progression week.

Its links with local businesses are “superb” and every single BTEC course includes a period of work placement with an industry-relevant organisation, judges added.

Rod Bristow speaking at the BTEC awards ceremony today

Rod Bristow, the president of Pearson in the UK, said: “BTEC provides a proven pathway, not just to a job, but to a career – whether that be directly, or via university. BTEC combines knowing with doing, practical with academic. It is the most highly regarded career-focused qualification in the world.

“The fantastic winners being celebrating at today’s ceremony exemplify the dedicated students across the country who have been helped to make progress in their lives and careers through BTEC and I am delighted to congratulate them on their well-earned success.”

Ms McGovern said it was an “honour” to host this year’s National BTEC Awards.

“I know from personal experience how BTEC, with its mix of academic and practical learning, helps all kinds of young people to engage with the subjects that they feel passionate about in a way that works for them.

“I salute all of today’s winners and entrants for the dedication and talent they have shown and wish them and all BTEC students, every success in the future.”

Main image: From left: BTEC awards host Steph McGovern, overall winner Maryam Taher, and last year’s overall winner Owen Woods

See table below for all of today’s winners

Top skills civil servant talks tough on apprenticeship reforms

The major recent reforms to the UK’s apprenticeship system are still at a very early stage, so the talk by Keith Smith, one of the country’s top skills civil servants, to the Association of Employment Learning Providers’ annual conference was eagerly anticipated to say the least.

And while the director of funding and programmes at the Education and Skills Funding Agency might not have been able to answer the single burning question of the conference – what is happening with the adult education budget tender – he did give updates on many other issues, including new providers, non-compliant delivery models and the ESFA’s mystery shop.

 

 

Checks and balances for new, untested providers

Simply getting on the apprenticeship register is not “the end of the story” for untested providers, Mr Smith said, as he outlined the steps the Education and Skills Funding Agency was taking to ensure they were up to scratch.

More than 2,200 providers are now on the register, which represents “a big increase from what we had before”, he said.

He acknowledged that “often people are concerned” about such large number of untested providers – and stressed that getting onto the register was merely “the first hurdle”.

All new providers must now attend mandatory training, and the penalty for non-attendance is removal from the register.

“So it’s not ‘come along if you fancy it’. If you don’t come, you’re no longer there in that delivery space,” he said.

The next stage was a one-to-one visit to new providers.

“I hear lots of stories about people being worried about some of these new providers working out of their shed in their back garden or out of the living room of a property,” he said.

These visits were designed to “look at these organisations and to test the things that they told us when they applied to the register – do they have all the things in place to back that up?”

Any that didn’t would be removed from the register – and promptly.

“There won’t be a big long process. It’ll be very clearly understood what our requirements are,” he stressed.

The final stage in the process would start in September, and involves risk-profiling all the new providers.

Any that are deemed to be “medium- to high-risk providers” will receive an audit visit, he added, “and then we can see how they’re performing”.

“These are important steps for us to make sure we support you going through the process of delivering a good-quality experience but importantly to show that the process isn’t being compromised.”

 

Consequences for non-compliant delivery models

Providers using delivery models that are “contrary to the spirit” of the apprenticeship reforms – such as using employers as subcontractors “to recoup costs” – will face consequences, Mr Smith warned.

The ESFA is “starting to get increasingly concerned about some of the delivery models that we’re hearing about,” he admitted.

“What we don’t want to see is any provider trying to make an interpretation of what we’re trying to do in the wrong way, which just means that model becomes noncompliant.”

Where a delivery model is non-compliant, he warned, “we will intervene – and ultimately that’s going to mean that providers are removed not just from the register but potentially there’ll be some wider consequences for them as well”.

Using employers as subcontractors “seems to be a bit of a theme at the moment”, he said.

“Some providers want to get employers involved, making them subcontractors, getting them below the £100,000 radar and trying to get money back to the employer for stuff they do already,” he said.

“That’s just contrary to everything we’re trying to achieve here.”

Mr Dawe asked him to clarify what was and wasn’t permitted – as the funding rules do allow providers to subcontract to employers.

“You’re absolutely right, we want employers to have a place in the system where they can be engaged and they can be supported in delivery, that’s what we want,” he replied.

“What we don’t want to see is specifically where employers are being brought into the system, in essence to recoup costs that they would generally incur themselves anyway.

“It’s really important – my plea to all of you in the room – if you’ve got questions or uncertainties about a particular model you’re trying to get off the ground, please come and speak to us about that,” he urged.

 

The ESFA’s controversial mystery shopper ruse

The revelation that the Education and Skills Funding Agency had been “mystery shopping” apprenticeship providers has left some feeling “a bit hurt” – but Mr Smith insisted the agency wasn’t doing it to catch them out.

He admitted that staff at the agency had phoned a number of providers posing as employers, to check “how well we think the service reforms are coming through”.

“We think this is really important to test how the reforms are going down and to understand what is happening in the marketplace,” he explained.

Among the “very, very early impressions” emerging from the research – one which was likely to have riled providers – was the finding that “colleges are a little bit better at talking to employers about other needs and other requirements”.

He claimed that this was “in some ways understandable because some of those have other budgets other than apprenticeships”.

Other “key messages” included the finding providers were not doing “enough tailoring of the advice that’s being given to employers”, and not focusing on employers’ needs “strongly enough”.

Providers were also not doing “enough general promotion of apprenticeships and what employers can expect”, which Mr Smith said was important “to get employers wanting to invest in more apprenticeship activity”.

When Mark Dawe challenged him on the mystery shop, he explained that it was “not about trying to pull providers up for not doing the right things”.

“I talked about some of the things that you can reflect on, but I’m not saying to you ‘those are things that everybody’s got to do better’ because it’s bad,” he said.

“We’re doing it to see if the users of our services are getting access to the right information,” he said.

“We really do care that we’re doing enough to support you.”

 

Greening: T-Levels will ‘create an army of skilled young people for British business’

Education secretary Justine Greening will today plead with businesses to help develop and deliver T-Levels, as part of an overhaul of vocational education from aged 16.

Speaking to business leaders at the British Chambers of Commerce Education summit in London, Ms Greening is expected to tell the audience: “I want to create an army of skilled young people for British business. But I need your help. Government can’t do it alone.

“Because that’s what we need, never more than now. A skills revolution for Brexit Britain. That’s the real strategy on migration.

“Great companies need great people. And my department has a mission to give our young people the very best start – to become those great people.”

In March, the Treasury announced a £500m annual investment in T-Levels, to increase teaching time for 16 to 18-year-olds by a third and include up to three months of work-placements.

However, as FE Week reported at the time, T-Levels won’t start to be taught until at least September 2019 and won’t be fully-rolled out until 2022.

So the £500m annual investment will begin in 2022 and prior to that it is being phased in, with the first installment of £65m coming in April 2018, more than a year before any of the new courses are taught.

This should not be seen as additional or new funding, something the Department for Education accept, as it was first announced in the Budget in March (image below).

The DfE has today said that of the £65 million, £50 million will be “spent on high quality work placements” with the remaining £15 million used to “contribute to improvements in further education”.

But when FE Week asked for detail on how this £65m would all be spent, or who would receive the funding, the DfE were unable to say. 

The DfE is desperate for help from firms to not only develop the content for the T-Levels within up to 15 vocational routes, but to also deliver the “substantial work-placements” from between one and three months (140 and 460 hours).

A key issue will be how to persuade thousands of businesses around England to offer the work-placements, something which is likely to require financial incentives.

Sufficient availability of local work-placements and travel costs could also be a major barrier for policy makers to overcome.

The DfE has already begun research into work-placements, with projects delivered by the Learning and Work Institute (see here) and The Challenge (see here).

In addition, Ms Greening will announce the current FE commissioner – Richard Atkins – will take on responsibility for sixth form colleges as well as general FE colleges.

Noticeably absent from the DfE press release was any reference to plans to invest £170 million capital funding to establish Institutes of Technology.

The government first announced plans for the institutes in July 2015, then again in its post-16 skills plan in July 2016, and then announced the £170 million capital fund in January of this year.

Since then only a leaked document has provided clues, followed by a mention in the Conservative manifesto but in a move that confused many in the sector, it referred to the work of universities.

However, in response to a written parliamentary question from Shadow Education Secretary Angela Rayner this week, Skills Minister Anne Milton said: “As part of our Industrial Strategy, we will launch a call for proposals to establish new Institutes of Technology later this year. The number of new institutions we approve will depend on the quality and number of bids we receive.”

Exclusive: Halfon to run for education select committee chair

Former skills minister, Robert Halfon, is to stand for election to chair the House of Commons Select Committee for education, FE Week can reveal.

Mr Halfon was reelected in May to his constituency of Harlow, but returned to the backbenches in a reshuffle after just under a year as minister for apprenticeships and skills.

The role of chair of the Education Committee is only open to Conservative MPs and others thought to be canvasing support in order to run for election include Tim Loughton, Dan Poulter and Stephen McPartland.

Final nomination are due in tomorrow with the election likely to be concluded on 12 July.

Hear from Mr Halfon on why he is standing for election in the next edition of FE Week.

Provider’s grade four imperils hundreds of learner loans

Hundreds of learners on loans-funded courses are facing an uncertain future after their training provider received the lowest Ofsted rating.

Health and Fitness Education Ltd, in Lancashire, received an ‘inadequate’ across the board in a report published June 27.

It delivers training in health and fitness through government-funded advanced learner loans, and had around 225 learners taking courses at level three and four at the time of its inspection last month.

The rules are fairly clear: where a private provider under contract with the Education and Skills Funding Agency is rated ‘inadequate’ by Ofsted, the government usually terminates their contract with a three-month notice period.

But the Department for Education confirmed to FE Week that while it was aware of HFE’s report, it hadn’t made a definite decision as to whether it would withdraw funding, and would provide an update shortly.

Lee Cain, the managing director of HFE, remained upbeat – saying the advanced learner loan provision only represented a “small portion of our turnover” and the company was in “great financial shape”.

HFE recorded £499,409 shareholders’ funds in 2016, according to the company’s most up-to-date accounts with Companies House.

“As such we will not be going bust or cutting any jobs, irrespective of what action the ESFA decides to take,” Mr Cain told FE Week.

“I can’t speculate on what will happen in the future, but even if the ESFA did withdraw the funding, we’ve made a commitment to these students and we will support them until the end of their qualification.”

We’ve made a commitment to these students and we will support them until the end of their qualification

HFE’s contract amounted to £248,538 for advanced learner loans in March this year.

In previous occasions in similar circumstances, for example with the Darlington-based provider Focus Training & Development Ltd, the withdrawal of government contracts has caused providers to go bust.

Students on advance learner loans courses are then left with hefty loans debt but no qualifications to show for it as their training cannot be completed.

The HFE case follows an FE Week campaign to help students left with huge loan debts and no qualifications when their providers go bust.

We have been demanding government action on the issue since January, as part of #SaveOurAdultEducation, when we discovered cases like this for hundreds of learners at John Frank Training, Edudo Ltd and Focus Training & Development Ltd.

In April, after months of sustained pressure, the government said it would defer repayments for learners in such circumstances for one year – a partial victory in our drive for loans justice.

However, we are still campaigning on behalf of the learners for their debt to be entirely written off.

In HFE’s case, the provider has pledged to continue to deliver the training for its affected loans learners, until their qualifications are achieved, even if the government funding is pulled.

The DfE said that in circumstances where funding is pulled, it is the department’s priority to help affected learners as soon as possible.

In this week’s damning Ofsted report, inspectors said almost half of learners at HFE “do not achieve their qualifications” and of those learners who are successful, “too few” achieve their qualifications within the planned timescales.

Directors are also “not sufficiently knowledgeable” about the requirements of delivering public-funded qualifications, according to the watchdog.

Mr Cain said he was “naturally disappointed” with the outcome of the inspection and there have been some “key lessons learned” from the process.

“It was our first Ofsted inspection and this is the first time we’ve held a direct contract,” he admitted.

Ofsted survey tools used by only 2% of learners

Two Trip Adviser-style tools for rating providers during inspections which cost Ofsted just over £90,000 to develop receive responses from just two per cent of learners on average, FE Week analysis reveals.

Learner View was launched in 2012 and cost £65,000 to create. It was designed to draw together the opinions of students about their courses to help steer provider ratings.

But FE Week has uncovered a shockingly low completion rate.

Of the 10 most recent inspections for colleges (as at June 29), less than two per cent of learners on average completed it. And for four of those 10, the completion rate was under one per cent.

Ofsted also launched Employer View in 2014. This tool cost around £26,000 to develop but this time, as the name suggests, its aim was to collate views from employers about the college they work with.

But its take-up has been just as abysmal as the learner survey.

Half of the 10 most recent college inspections had less than five employer respondents.

David Corke, director of education and skills policy for the Association of Colleges, said the surveys could be “abandoned” as a result of the poor response.

“AoC is working with Ofsted to look at this, including whether these surveys can be abandoned in favour of colleges own surveys, as they provide a much more representative sample compared to any satisfaction survey,” he said.

The Ofsted handbook makes it clear that the colleges should be sharing the surveys to both Learner View and Employer View to gain as high a completion rate as possible.

“During the initial telephone call, the lead inspector will ensure that the provider alerts all learners, employers, parents and carers about the inspection and that they may give their views by means of Learner View, Employer View and the parent/carer questionnaire,” the handbook says.

But at Telford College of Arts and Technology, for example, just 78 of its 19,500 learners used the tool – 0.4 per cent of its student population.

The highest completion rate for the learner survey was found at Carshalton College, where 97 (five per cent) of its 1,798 students took the survey.

The highest response for Employer View of the 10 most recent inspections was found at Telford College, where 32 employers filled out the survey.

But at Grimsby Institute Group, only one employer used the tool, while just two employers used it at Carshalton and St Helens College.

A spokesperson for the watchdog didn’t directly say whether Ofsted planned to continue using the tools, but did admit that the response rates to

Learner View and Employer View “have not yet reached the levels we had hoped for”.

She told FE Week that the watchdog has worked with organisations such as the National Union of Students and the Confederation of British Industry to promote the surveys, “for instance through Twitter and at their conferences and events”.

However, she said the inspectorate had “recently been reviewing how we can increase engagement with the sites”, adding that it “would be grateful if

FE Week could help us promote them, in the interests of learners and employers”.

Both surveys have outlived Ofsted’s FE and skills data dashboard, which closed last year just two years after it was launched.

The dashboard was designed to help governors and members of the public keep a check on the performance of providers.