Warning against ‘one size fits all’ inspections as Ofsted considers FE and skills merger with schools and early years

Ofsted proposals to merge the FE and skills inspection regime with schools and early years have drawn warnings from the Association of Employment and Learning Providers (AELP) and the Association of Colleges (AoC).

The education watchdog is expected to put the idea out to consultation “very soon,” according to Sean Harford, Ofsted’s national director for schools policy and initial teacher education, and regional director for East of England.

All education inspections would be “harmonised” under a single framework from September next year, as revealed exclusively by FE Week on Friday (August 1) when Ofsted confirmed it was considering scrapping the current FE and skills common inspection framework (CIF), introduced just two years ago.

But any change in the way inspections were carried out must take into account the differences between schools and FE, Ofsted has been warned.

Stewart Segal (pictured), AELP chief executive, said he feared that any debate on the issue would focus on schools as he insisted that any consultation should be balanced.

He told FE Week: “All Ofsted inspections should be based on a common set of principles which would include fairness and transparency. However there are a number of differences between schools and FE and Skills and the current framework arrangements are beginning to work well within the sector.

“The current CIF has not been used for very long and providers and inspectors need time to develop a common understanding of the framework. It will be useful to have the discussion about the value of bringing the inspection regimes together but need to be very careful about further changes to inspection at a time when improvements are being made and there are other fundamental changes in the sector which will affect inspection such as the changes to apprenticeship funding.

“As always there is a danger that in any change it is the schools agenda which will drive the debate so we must ensure that the consultation is balanced across the sectors.”

Joy Mercer (pictured), director of policy at the AoC, said: “We would be very pleased to see school sixth form and college 16 to 18 education inspected in the same way, but have concerns about one inspection regime spanning all of Ofsted’s remit.

“Any inspection framework needs to recognise the 16 to 18 phase as very different from schools and early years where there is a national curriculum and where a focus on behaviour may be relevant.

“We would be interested to see differentiation in Ofsted’s inspection that recognises similarities and does not expect one size to fit all.”

An Ofsted spokesperson confirmed it was looking at the merger idea and said that the proposals formed part of its Future of Education Inspection programme.

However, he said it was too early to comment further on the proposals, but he could not rule out the prospect of school inspectors visiting FE and skills providers.

Mr Harford tweeted on Friday: “Mike [Cladingbowl, Ofsted’s national director of inspection reform] is leading the work to hamonise all out education (schools, colleges, EY [early years]) inspections under a single framework ready for Sept 2015. Consultation starts very soon.”

 

Government Q&A on apprenticeship funding reform fails to ease concerns

Concerns about proposed new apprenticeship funding models remain despite an update on reform plans from the Department for Business, Innovation and Skills (BIS).

The interim statement from BIS comes three months after its consultation on the two new possible funding models closed having elicited more than 1,400 written responses.

The consultation looked at how employers might pay their share of apprentice training, which has been set at at one third of the cost. It put forward employers either paying providers and then deducting the government’s contribution from their next PAYE payment, or employers paying for training via an apprenticeship credit account, which automatically ‘tops up’ their payment with the government contribution.

The results of the consultation are due out in the autumn, but the BIS statement published yesterday (and pictured right) provided an update and also sought to address recurrent questions, such as how reforms might affect small businesses.

However, Stewart Segal (pictured), chief executive of the Association of Employment and Learning Providers (AELP), said questions remained, including whether providers could still be paid directly by the government rather than funding going first to employers.

He said: “It [interim statement] does not yet address the main issue of moving to a funding system that will really engage employers by allowing them the choice of direct funding as an employer/provider or working with a provider of their choice who would draw down the funding.

“It also does not address the concerns expressed by many employers and employer representative groups who do not support mandatory cash contributions, particularly for those aged 16 to 19 and at level two.”

He added: “Employers are not just worried about cashflow and bureaucracy, but the contractual commitment that they will have to make if they are required to make cash contributions and draw the funding down directly.”

In the document, BIS claimed any new system would be “accessible and user-friendly for employers of all sizes.” It also sought to re-assure employers that they wouldn’t have to pay the full bill up front, adding that employers and providers would be free to “agree a mutually convenient payment schedule”.

In the report, BIS further confirmed it was looking at ways to phase in and test the new system.

Mr Segal said: “We are encouraged that the government will consider a ‘phased approach to implementation’ and we hope this will reflect the evidence of the employer responses.”

John Allan
John Allan

John Allan (left), national chairman of the Federation of Small Businesses, said: “It’s good that government has acknowledged the apprenticeship funding reform has to work for businesses of all sizes, including the very smallest firms, and we hope this is reflected in the final design of the reforms.

“We have said all along that businesses want a funding system that places employers in the driving seat and keeps administrative burdens to a minimum. Employers will welcome the fact that they won’t have to pay their entire contribution up-front, but crucially our members will need additional assurances that the payment mechanism chosen by government will not harm cash flow.”

Neil Carberry
Neil Carberry

A spokesperson for the Confederation of British Industry (CBI) told FE Week: “We have always supported the principles that underpin the reforms and believe it is vital that the new system prioritises simplicity, works for businesses of all sizes and is properly trialled and phased in. We’ll be providing a response once the government publishes its final report on the consultation.”

However, the CBI has previously aired its own concerns about the proposals, and at the AELP conference in June, its director of employment and skills, Neil Carberry (right), told delegates that businesses wanted “co-investment not co-payment”. He used social media site Twitter to call for contributions other than cash to count towards the employer’s mandatory share of the cost.

He tweeted: “We need the totality of an employer’s contribution taken into account, not just the cash — especially for the smallest.”

EXCLUSIVE: Ofsted FE and skills inspections face merger with schools and early years

Ofsted’s FE and skills inspection regime could be scrapped as the watchdog looks at a huge merger shake-up including schools and early years.

It is understood that, just two years after the current FE and skills common inspection framework (CIF) was introduced, Ofsted is considering merging all education inspections under a single framework from September next year.

Michael Cladingbowl, Ofsted’s national director of inspection reform, is currently working on the proposals, which are due to go out for consultation “very soon”.

Sean Harford, Ofsted’s national director for schools policy and initial teacher education, and regional director for East of England, wrote on Twitter about the proposals today (pictured right).ofsted2

He tweeted: “Mike [Cladingbowl] is leading the work to hamonise all out education (schools, colleges, EY [early years]) inspections under a single framework ready for Sept 2015. Consultation starts very soon.”

The move could spell the end of Ofsted’s sector-specific CIFs with all inspections and reports following the same format.

An Ofsted spokesperson confirmed it was looking at the merger idea and said that the proposals formed part of its Future of Education Inspection programme.

However, he said it was too early to comment further on the proposals, but he could not rule out the prospect of school inspectors visiting FE and skills providers.

It comes with Ofsted’s FE and skills, and schools, inspections being brought in-house for 2015/16.

The education watchdog said in May that it would not be renewing contracts with private inspection service providers (ISPs), which are set to expire in August next year.

The current contracts, with CfBT, Serco and Tribal, have run since September 2009. But additional inspectors (AIs), who are currently contracted through ISPs for inspections on behalf of Ofsted, would be contracted directly by Ofsted from September next year , giving it more direct control over their selection, training and quality assurance, it claimed.

It also comes just after news that providers given a grade three rating by Ofsted are to get an extra six months to improve as the education watchdog brings in a two-year reinspection deadline.

The timeframe for reinspection for providers with a grade three (‘requires improvement’) judgement was between a year and 18 months, but from next month that will change to between one and two years. Providers inspected before September will remain subject to the 18-month deadline.

Ofsted national director for FE and skills Lorna Fitzjohn (pictured) told FE Week: “This change will allow us greater flexibility in taking into account evidence such as annually issued performance data. Ofsted uses this information when considering whether providers are making the necessary progress in raising standards.”

Free schools allowed to join ranks of the Sixth Form Colleges’ Association

Free schools could be allowed to join the Sixth Form Colleges’ Association (SFCA) after its governing council voted in favour of an admission rules change.

The SFCA has campaigned against the establishment of 16 to 19-year-old free schools, which are types of academies, where there is already sufficient sixth form provision and where members could be affected.

report by London Economics showed that sixth form colleges were forced to spend 35 per cent less on their learners than academies. The research, released in June, found that on average, academies were able to spend an average of £1,598 more per student than sixth from colleges, due to increased government funding and subsidies.

However, the SFCA will now allow free schools to join its ranks and is already in discussions with Salisbury Sixth Form College (a 16 to 19 free school) about its formal application to become a full member, adopting SFCA pay, terms and conditions before opening in September.

James Kewin, SFCA deputy chief executive, told FE Week: “I suppose what prompted it was is the fact that sixth form free school colleges exist, they are a reality whether we like it or not.

“We were approached by a couple of free school sixth form colleges asking if they could join, and that triggered a debate within our council and the sector at large about whether we should admit them.

James Kewin
James Kewin

“In some quarters there was some disquiet, given the fact some sixth form colleges are competing with these providers on an uneven playing field, but we put it out to our regions and took it to a vote, and there was a very clear majority view that under certain circumstances they should be admitted.

“For those which are in an area with no competition issues, or where the existing colleges have no objection, we thought it best to take a pragmatic case-by-case approach.”

But he said SFCA’s wider campaign calling for funding equality would remain.

“What this doesn’t do is change things at a national level,” said Mr Kewin. “We are still going to campaign against the unfairness, but once they are approved, there’s nothing we can do.

“What was interesting is that the colleges which are nearer to free schools are the ones which are most keen on collaboration, and from our point of view, if we are serious about expanding the sector and increasing the number of sixth form colleges, which there is a need for, in practice, this is the only way of doing it.”

No one from Salisbury Sixth Form College was available for comment.

Trade union and business leaders issue joint agreement over traineeship pay and work experience as programme marks one-year anniversary

Trade union and business leaders have today issued a joint agreement on traineeships over pay and work experience quality as the programme marks its one-year anniversary.

The statement from the Trades Union Congress (TUC) and Confederation of British Industry (CBI), which was previewed by FE Week a fortnight ago, outlines their support for traineeships and includes four bullet points that learners should experience. They include clearly set goals and expectations, an induction and regular feedback, help to develop relevant, transferable skills, and opportunities which add to (rather than replace) existing staff.

It also said that while employers were not required to pay trainees “they may provide allowances or cover expenses (such as transport or meals) for trainees”. It added: “Where the young person is on benefits, training providers will be able to liaise with Jobcentre Plus to ensure that the provision of any financial support is compatible with the young person’s benefit entitlement.”

The programme has seen 7,400 starts since it launched in August up until April according to June’s Statistical First Release.Paul Nowak

Paul Nowak (pictured right), TUC assistant general secretary, said: “Traineeships must include good training and work experience and it is vital that trainees are fairly treated. The principles set out in today’s statement should guide employers when designing high quality traineeships.”

Katja Hall, CBI deputy director-general, said: “As well as improving core skills like maths and English, traineeships can give young people the chance to develop a real understanding of what is expected in the workplace.

“I hope our joint-statement provides individual employers with the reassurance that well-designed traineeships are supported by both the business community and the trade unions.”

Traineeships, which combine work experience with maths, English and employability training, were designed to help 16 to 24-year-olds without experience or qualifications into work.

But they got off to a shaky start and in March, at which point there had been 3,300 starts, Shadow Junior Education Minister Rushanara Ali told FE Week that the take-up on traineeships was “deeply disappointing.”

However, in the same month the Department for Work and Pensions (DWP) relaxed a rule that limited the amount of time Jobseeker’s Allowance (JSA)  claimants aged 19 and above could train every week and still get benefits from 16 to 30 hours.

Around six months earlier, Kwik Fit had come under fire from the National Union of Students when it emerged the car servicing firm was advertising for unpaid traineeships of up to 936 hours across five months.

The firm defended the offer, saying learners could finish the programme sooner and could progress to an apprenticeship, but then it pulled the scheme in December having been given a grade three (‘requires improvement’) inspection result from Ofsted with only grade one and two providers able to run traineeships.

But the new agreement between the TUC and CBI has prompted hope that more businesses could look at running traineeships.

Skills Minister Nick Boles said: “I am delighted the TUC and CBI have come together to support the scheme. It is essential for employers to make sure that trainees have a high quality experience and gain valuable skills that will benefit them for their whole careers. Household names such as BT, the BBC and Siemens have already got involved alongside many smaller employers.

“This agreement should encourage even more businesses to sign-up and provide opportunities for young people to gain the work experience and knowledge needed to begin their careers.”

 

The full text of the TUC and CBI joint statement on traineeships is below

The government has developed traineeships to give young people the skills and experience needed to succeed in the workplace.

The traineeship programme is supported by both the TUC and the CBI. Good quality traineeships have the potential to provide young people, who might otherwise struggle to enter the labour market, with a route into an apprenticeship or other sustainable employment, and can help businesses attract and develop enthusiastic young men and women. Traineeships are a collaboration between a young person, an employer and a training provider, working together to develop the skills and competencies needed to flourish in the workplace.

Traineeships should be high quality learning opportunities.  Like other forms of work experience, they should:

– set clear goals and expectations;

– provide trainees with an induction and regular feedback;

– help trainees develop relevant, transferable skills; and

– create opportunities which add to (rather than replace) existing staff

Careers guidance delivered by the provider should ensure that Traineeships are tailored to the needs of individual trainees and the labour market.

Although employers are not required to pay trainees, they may provide allowances or cover expenses (such as transport or meals) for trainees. Where the young person is on benefits, training providers will be able to liaise with Jobcentre Plus to ensure that the provision of any financial support is compatible with the young person’s benefit entitlement.

What can FE and skills expect of Nick Boles?

With just over a fortnight gone since Grantham and Stamford MP Nick Boles became the new Skills Minister, the sector is still awaiting his first public interview on his brief. As anticipation grows, FE Week reporter Freddie Whittaker delves into his past to see if there might be any clues as to what the sector can expect.

 

Of almost 150 Tory MPs elected for the first time in 2010, few have managed to whip up as much controversy as Nick Boles.

It could be the tempestuous nature of the planning brief he held for almost two years at the Department for Communities and Local Government (DCLG), or the uncompromising way he handled the portfolio itself. Whatever it is, it has done a great job at dividing opinion about the 48-year-old.

Infamous for having once described green fields as “boring” and for championing the government’s ambitious housebuilding targets seen by some as imposed to the detriment of areas of countryside, Boles seems more concerned by getting the job done than by achieving consensus.

Born Nicholas Edward Coleridge Boles on November 2, 1965, the new Skills Minister’s education has all the familiar hallmarks of privilege. He studied at Winchester College, then Magdalen College, Oxford, eventually winning a Kennedy Scholarship to Harvard.

He ran a small business and was a Tory councillor representing the affluent areas of Mayfair and Soho. He chaired the housing committee and lived with another bright young Tory activist named Michael Gove. He founded the right-wing Policy Exchange thinktank, and ran it for five years and was elected to the safe seat of Grantham and Stamford in 2010 with a majority of almost 15,000.

“Posh, intolerant Nick Boles is a danger to the Conservative Party,” said Bruce Anderson in The Spectator in November last year, adding that Boles “gives the impression that everything has come easily to him”.

Others, including Association of Teachers and Lecturers deputy general secretary Peter Pendle, are equally cynical. Mr Pendle, a lifelong Labour supporter and former college vice-principal, said he was concerned when  Matthew Hancock was promoted to Business, Enterprise and Energy Minister with Boles taking his place.

Mr Pendle told FE Week: “I was more worried about Hancock leaving, particularly as we had got into a situation where he was beginning to get it — level playing field, 16-19, student-centred funding and such like — so the first thing I did was to go and look at Boles’s CV, and I have to say that that filled me with a degree of concern.

“He went to a private school, went to Magdalen College Oxford, he got a scholarship to Harvard… I just don’t believe he had been anywhere near a  general FE or sixth form college in his life.

“He was a Westminster councillor representing Soho and Mayfair — now I’m not sure if there are a lot of FE students living in Soho and Mayfair — and shared a flat with Michael Gove for four years. So a lot of warning signals.”

The surety with which Boles conducted himself and his approach to the government’s localism agenda while on the long leash of plain-speaking Eric Pickles at DCLG did not earn him friends in the rural lobby, and the “boring” comment did little to alter that.

But he has even been accused of costing his colleagues votes and criticised by members of his own party on more than one occasion.

During a particularly heated meeting in April about a 150-home scheme being fought by campaigners in Gloucestershire, Boles was told in no uncertain terms that his policies posed an electoral threat to Neil Carmichael, the Tory MP for Stroud, who has a majority of 1,299.

One campaigner accused him of creating “a monster where speculators are moving in”.

Boles also made an enemy in Lord True, the Tory peer and leader of Richmond Council, for his “interfering” in planning matters and his policy which makes it easier to convert offices into homes.

Lord True told the Evening Standard last year: “There are many people that believe a period of silence from Mr Boles would be welcome.”

But the experience of those who have dealt directly with him tell a somewhat different story — that of a sympathetic ear and a willingness to compromise that is perhaps under-represented in news stories about high-profile clashes.

The Campaign for National Parks (CNP) was one of 10 charities which wrote to the minister to plead with him to exempt national parks from rules which allow redundant barns to be converted into housing without planning permission.

Ruth Bradshaw, from the CNP, told FE Week: “In the end we were very pleased because we did get an exemption for national parks and areas of outstanding natural beauty in the rules.

“We did feel that he did listen to us in the end. Before that we had been worried about some of the proposals which came forward which didn’t take into account our view, and it took quite a lot of lobbying on our part and we felt there could have been a bit more thinking in advance. On a face-to-face basis I found him to be very approachable.”

Whether Boles is seen just as a safe pair of hands to steer the skills portfolio towards the general election next year or a no-nonsense reformer sent to unapologetically hand down more cuts remains to be seen, but one thing is certain — all eyes in FE are on him.

Union questions move to keep ‘supportive’ Gazelle report out of public domain

A decision to keep an allegedly positive report about the under-fire Gazelle Colleges Group under-wraps has been questioned by the University and College Union.

Last week, FE Week revealed that the report by the Education and Training Foundation (ETF) would remain private, despite Gazelle Colleges Group chair Stella Mbubaegbu (pictured) having alluded to its positive nature in an expert piece.

A UCU spokesperson said: “Considering the questions being asked publicly and the private mutterings about the Gazelle Group, you might expect them to be tripping over themselves to release any sort of report that paints them in a positive light.

“We are still puzzled why colleges have handed over so much money to Gazelle and how they have benefitted from these considerable investments. Gazelle’s corporate speak of ‘student outcome enrichment’ and ‘educational concepts’ makes it sound like the cash has been spent on transparent new clothes for an emperor.”

The existence of a report by the ETF on Gazelle’s leadership development programme came to light in an expert piece written for FE Week, in which Ms Mbubaegbu claimed the report was “supportive”.

The piece was written in response to an FE Week story in which the UCU questioned the amount of public money being spent on Gazelle with member colleges having dished out more than £3.5m to the organisation.

However, both the ETF, which recently awarded the Gazelle Foundation a £1m learning technology contract, and Gazelle refused to hand out the allegedly “supportive” report.

A Gazelle spokesperson said it was a “matter for the ETF,” while an ETF spokesperson said the report was written for “internal purposes,” and she also refused to comment on whether it was indeed supportive.

She said: “The ETF will publish reports from time to time. We also commission research and evaluations for a range of internal purposes, including informing our own procurement and programme design. Internal and external reports are different types of work. This was a report for internal purposes.”

The Gazelle spokesperson said: “The report has been seen by Gazelle. We are happy that it is very positive about the benefits of the programme to participants, as well as highlighting areas for improvement, and hopeful that it will help shape the conclusions of the wider ETF work around leadership in the sector.”

Mariane Cavalli to leave Warwickshire College next month after unexplained temporary absence

Warwickshire College principal Mariane Cavalli will leave her post at the end of August, the college has announced.

Her resignation follows an unexpected ‘temporary’ period of absence, during which former chair of governors Sue Georgious has been acting as interim principal.

The college has confirmed Ms Georgious will remain in post over the summer and that a recruitment process will begin in September.

Ms Cavalli’s temporary leave of absence was announced at the end of June, but no reason was given. The college remains tight-lipped about her resignation, refusing to comment further and citing legal reasons.

Under Ms Cavalli’s leadership, Warwickshire College became one of five colleges which formed the Gazelle Group in November 2011.

Mariane Cavelli
Mariane Cavalli

According to an FE Week freedom of information request, the college has spent more than £200,000 on purchasing shares in Gazelle Transform Ltd and a further £324,000 for services in connection with developing a ‘new education concept’ with Gazelle Global Ltd.

In a statement issued by the college, a spokesperson said: “Under her leadership, Warwickshire College became one of five founder colleges of the Gazelle Colleges Group, a growing group of leading colleges from across the country, committed to developing an entrepreneurial mindset in their students. From just five the Group has now grown to 23 UK Colleges and continues to works with leading entrepreneurs from across the world.

“Mariane Cavalli’s leadership also saw Warwickshire College launch the first UK FE college in China. The China-UK National Skills College was officially unveiled in 2012, cementing a joint venture between two leading vocational colleges from both countries and a Chinese Education Investment Company.

“Her work in China led to Ms Cavalli being awarded honorary professorships from two leading Chinese universities; the Hebei Normal University for Nationalities in Chengde City and; the School of Economics, Politics, and Law at the Hubei University of Technology.

“Throughout Mariane’s time at the college student success continued to improve year on year with A level students achieving an outstanding a 98.3 per cent pass rate in 2013 – nearly three per cent higher than the previous year.

“The college also continued to be one of the largest and most respected apprenticeship providers in the country, working with world class employers both locally and nationally.

“Other highlights during her tenure have included the opening of the College’s new multi million pound centre and Power Academy at Rugby, which has seen growing students numbers year on year; a multi-million pound redevelopment of the College’s Leamington centre and; the granting of planning permission and the securing of millions of pounds worth of funding to redevelop the College’s centre at Pershore – a UK Centre of Excellence for Horticulture.”

The college also made a point in the statement of promoting its ‘outstanding’ Ofsted grading, which was awarded in March 2008. Ms Cavalli was appointed in 2010.

The appointment of Sue Georgious as principal, albeit on a temporary basis, was criticised at the time of the announcement by former Learning and Skills Improvement Service (LSIS) chair Dame Ruth Silver, now president of the Further Education Trust for Leadership.

The decision was also questioned by the Association of School and College Leaders and the University and College Union.

The college has around 16,000 students at sites in Leamington, Rugby, Warwick, Henley, Moreton Morrell and Pershore and was allocated £10,011,582 funding by the Skills Funding Agency as of June 1.

Ms Cavalli was unavailable for comment.

Skills body vows to bring down rejection rate for apprentice certificates

A crackdown on rejected claims for apprenticeship certificates has been launched in a bid reduce the number of rejections from its current rate of almost a third.

The Federation for Industry Sector Skills and Standards (FISSS), the organisation which awards certificates for apprenticeships and verifies that they have been completed, has revealed 104,130 (29 per cent) of the 354,487 certificate claims submitted in 2013 were rejected.

Providers submit claims to FISSS, which took over responsibility from the individual sector skills councils in January 2012, on behalf of their apprentices to certify that the apprentice has completed their framework.

The managing director of FISS, Mark Froud, said the organisation was issuing new guidelines and asking providers what else it could do to help reduce the number of rejected applications.

He also defended the decision to introduce new fees for resubmissions of applications.

Currently, the cost of submitting a claim is £22, a one-off fee that also covers re-submissions, but FISSS has now announced that from December it will be charging a further £22 for each time the application has to be re-submitted after being rejected.

If the current rejection rate of 24 per cent continues, based on the number of claims submitted in 2013, this would mean a bill of at least £1,871,691 for providers.

However, Mr Froud insisted that would not happen.

“I give providers my 100 per cent guarantee that we are doing this in order to save them money not to try and generate money for ourselves,” he said.

“We’re hoping that if they know there’ll be extra charges, people will take more care the first time round.

“At the moment it’s costing providers money — we’ve certified 35,000 apprentices in the last six months, and if you times that by the 20 minutes it take for them to go through and correct the errors they’ve made, and you think of that in terms of staff hours.”

Most rejections he said, were caused by problems with paperwork.

“What happens is the training providers apply for the final apprenticeship certificate, and as part of that the sector skills councils and ourselves then have to make sure that all the right evidence is in place,” he said.

“We also have rules from the Skills Funding Agency around when you can start, when you complete what you can count, what you’re not allowed to count.”

Around 50 per cent of rejections are to do with incomplete applications with missing evidence or poorly scanned PDF documents which couldn’t be read properly while another 15 per cent is caused by missing information on the application form.

“We’ve even had applications where they’ve missed off the candidate’s name,” said Mr Froud.

“It’s a really silly oversight but quite important.”

However, moves to reduce the number of rejections were already having an effect, he said.

“What we’ve been trying to do is sort out training with the training providers to make sure they understand what they’ve got to do.

“But we’re also looking at what we do and asking providers how we can make it easier.

“We simplified the system just after Christmas, and the rejection rate has now dropped to 24 per cent, but I want to get it down further, my target is to get it down to under 10 per cent.

“We’re going to get that rejection rate down because it’s going to save the training providers money and time.”

Providers will be able to use ACE-IT, an online database of example applications and evidence which will train users to spot acceptable applications, from the end of August.

A further 35 per cent of rejections are due to the wrong qualifications being completed for the relevant apprenticeship framework.

“When an apprentice starts the provider doesn’t speak to sector skills council to put them on the right pathway through the qualification,” said Mr Froud.

“And therefore somebody starts on the wrong qualification and when they come to certify they’re told that one of the qualifications doesn’t count and they’ve got to go and do another — which obviously is a pain for the learner.

“All we’d say is that sector skills councils are there it help — just pick up the phone and ring them, it’s free.”

A new appeals process will be introduced for providers who feel claims have been unfairly dismissed, which will be available for free from September 1, and will cost £22 from December 1, although this fee will be refunded if the appeal is successful.

To contribute suggestions to FISSS, find out more about ACE-IT and volunteer as an ACE-IT trial user, visit https://acecerts.co.uk/web/

Updated guidance will also be available on the site from September 1.

Picture: Mark Froud.