English language classes funding is not a luxury

The Casey Report is right to fight for the cause of English for Speakers of Other Languages courses –improving social integration is an essential public service, says Jenny Roden.

After much anticipation, speculation and delay Dame Louise Casey’s review into integrating isolated communities was finally published this week.

Optimistically entitled ‘A review into opportunity and integration’, the 199-page report contains much information to be studied and digested. It has raised some controversy, but, as Radio 5 Live’s Adrian Chiles observed when interviewing my colleague James Cupper about the report, “there are very few things that all sides of the debate can agree on, but one of them is the necessity to speak English”.

By producing evidence of the negative impact of poor English both on people’s lives, and on our wider society – and contrasting this with evidence of the benefits that greater proficiency in the language can bring – Dame Louise makes a strong case that good English is absolutely necessary for integration.

English language classes funding is not a luxury

She also notes that government funding for ESOL classes has been reduced and that too much emphasis is placed on language for employability, while there is little or no funding for those at pre-entry level.

And so we read in the recommendations that language skills should be promoted and English language provision should be improved. This is music to the ears of the ESOL community, who have been saying it for so long.

In the words of one practitioner: “I think there was a collective thud of redundant ESOL teachers’ heads on desks, when they read the line about more ESOL provision.”

It is time that ESOL got into the spotlight. Those who need to learn English in this country deserve better than they’re getting at the moment.

Adequate and sustained funding of ESOL is not a luxury; it’s an essential public service. It’s estimated that funding for ESOL has fallen by half since 2009. There is no funding at all for ESOL in the workplace, where countless migrants are trapped in low-skill jobs. With a lack of classes, cost implications for the low-paid, who must pay for classes, and additional costs of learning – such as childcare and transport – mean those with the greatest need suffer the most.

We need an urgent national review of ESOL provision, especially in the current context, with the imminent devolution of funding for adult and further education, which could lead to more fragmentation of an already piecemeal service.

In 2014, the Demos report ‘On Speaking Terms’ recognised the need for a national strategy for England – as Scotland and Wales already have. There have been calls for a strategy from a range of ESOL stakeholders, such as the Learning and Work Institute, HOLEX and Refugee Action.

NATECLA has added its voice to these, but went a step further with its report ‘Towards an ESOL strategy for England’, which contains proposals for what might go into any new strategy.

Launched at Westminster in October, the progress of the document is being closely watched by many in the field. It has already attracted a good deal of media attention and, we believe it is the best hope to bring some stability and consistency to the sector in these uncertain times.

We are therefore grateful to the Casey Report for highlightin the ESOL cause. We are heartened by what Dame Louise wrote in her introduction: “My overriding hope is that we can work together in a spirit of unity, compassion and kindness to repair the sometimes fraying fabric of our nation.”

NATECLA believes that, by working together, especially cross-sector and at a local level, we can stitch together the patchwork of really good ESOL practice which already exists, and pave the way for a brighter future for teachers and learners.


Co-authored by James Cupper, NATECLA co-chair

 

SFA criticised for ‘total farce’ over key provider submission failures

Management by the Skills Finding Agency of a key provider submission of learner data has been labelled a “total farce” and “very disturbing”, after it opted against extending the deadline for a second time following continued software problems.

The SFA online data collection system, known as the ‘Hub’, is understood to have initially gone down on December 5, when providers had less than a day left to submit their fourth Individualised Learner Record returns of the academic year.

It added an extra day in light of this, moving the deadline to 6pm tonight (December 7) – but providers still complained they were experiencing problems throughout today.

Despite this, the SFA opted against a further extension, even though the return this month, named ILR R04, is a particularly significant, as it is used to calculate not only the SFA 16 to 18 monthly apprenticeship payments but also by the Education Funding Agency to support the setting of allocations for the next academic year.

Steve Hewitt, strategic funding and examinations manager at Morley College
Steve Hewitt

Steve Hewitt, freelance MIS expert, told FE Week: “It’s deeply worrying that SFA don’t seem to have the capacity to fix this problem in a timely manner.

“An extension like this is unprecedented in recent years and colleagues around the country are still unsure as to whether they’ve successfully uploaded a return as the site has continued to be unreliable throughout today.

“Hopefully, no providers will be penalised for this shocking failure of SFA systems and that problems like this aren’t going to become the norm.”

Users were still complaining about problems with the Hub, via the FEConnect forum, this evening.

One angry user said at 5.09pm it was a “total farce”.

“My first submission (on Thursday last week) had more than 12 learners rejected because of EDRS and they were not new learners so payments for these would go back to October or September,”she added.

Her second file was also rejected and she “tried to get a reply from the SFA to see if I needed to generate a new file for the resubmission yesterday but had no answer at all.”

“My fourth submission today, who knows! Still queueing since 10.45 this morning.”

Another complained today that “the whole system has crashed saying there is an error again”.

“Our Hub allowed us to upload a file (all the ones we tried to submit yesterday have disappeared), but we are now receiving an error message,” said a further disgruntled user.

The SFA posted a message to its FEConnect forum yesterday morning, which said: “We are currently experiencing technical issues affecting access to some of our systems, including the Hub.

“We are aware that the ILR R04 collection is scheduled to close today.

“Whilst we hope to resolve the issue shortly, we have decided to extend the collection for an additional day.”

A notice from the agency this morning said the service was up and running again, although “due to high volumes, reports are taking longer than usual to generate.”

In spite of this, worried responses kept flooding in from FE Connect users unable to submit their information.

FE Week pressed the SFA repeatedly this afternoon to state categorically if it would extend today’s deadline.

A spokesperson told us just before 6pm: “The deadline remains. Everybody is working hard to make sure that all the files are processed.”

When asked how users could be expected to meet the deadline if the Hub was still crashing, she added: “I think there have been some problems but it has not crashed completely”.

Funding axe for provider following FE Week investigation

A training provider whose parent company hit FE Week’s front page after it went bust, leaving learners unable to complete courses and a complicated multimillion-pound trail of debt, has had its contract with the Skills Funding Agency cancelled.

The public funding axe has now fallen on Options 2 Workplace, and an SFA spokesperson has confirmed its name will also be removed from the Register of Training Organisations by the end of the year.

The decision to cut the cash was made in the wake of an exclusive FE Week investigation in September, into the demise of eResponse Training Ltd, which showed that almost £6 million was transferred from its accounts to another, related company shortly before it went into liquidation.

The collapse locked learners out of courses, and gave creditors the task of recovering more than £3 million in debt, while the company’s former directors Paul and Joe Alekna continued to run Options 2 Workplace.

At first, the SFA had been reluctant to investigate, taking a week to respond to FE Week’s enquiries into what was a very complex and confusing situation.

However, when pressed again in September to comment on our findings, a spokesperson said the agency would look into “the issues raised”.

The SFA has now explained its decision in detail, after we asked if it had decided whether Options 2 Workplace would continue receiving public cash.

A spokesperson for the agency said: “We terminated our contract with Options 2 on November 18 2016, after the provider failed to meet its contractual requirements.

“We are working with the sector to ensure any disruption to learners is kept to a minimum.

“Options 2 will be removed from the register of training organisations before the end of the year.”

The decision means the Alekna brothers, along with their father David, are thought to no longer have any direct contract with the SFA.

Options 2 Workplace was acquired in November 2014 by eResponse, which was also owned by the Aleknas, and the Worcestershire-based provider was rated ‘requires improvement’ by Ofsted after an inspection in January 2015.

It was allocated around £2 million for apprenticeships and advanced learning loans  for the last academic year.

In September, FE Week revealed assets worth £5.6 million had been moved out of eResponse Training Ltd’s accounts just before it was suddenly closed down.

Despite this, the most recent available accounts, ending September 2015, showed the wound-up company was a healthy business, with £2.4 million profit, £1.1 million taken in dividends, and a turnover of £27 million.

Another firm, London Electronics College Limited, was also bought by eResponse inAugust 2015. Paul Alekna was appointed as director, and the SFA agreed a direct contract with an allocation of £250,000, a figure which quickly grew to more than £1 million in 2016/17. 

However, the SFA confirmed that the contract with this provider was terminated in March 2016. Paul and Joe Alekna were unavailable to comment this week on our investigations.

In September, a spokesperson for the eResponse Group commented on the sudden demise of eResponse Training Ltd.

He insisted that “no one actually got a penny” of the £5.6 million transfer, and said “it was an approved accounting exercise”.

On the restructuring process, he said: “The board of directors have been working with professional auditors, accountants and our legal team on restructuring the business – essentially to separate its recruitment and training operations.”

Daventry UTC announces it is to close next year

Low student numbers will lead to closure at yet another University Technical College.

The trustees of UTC for New Technologies at Daventry (known as Daventry UTC), today announced that it will close on 31 August 2017, making it the sixth UTC out of 48 to shut.

Figures obtained by FE Week through Freedom of Information requests made earlier this year show that Daventry was running at 25 per cent capacity last year.

It had just 151 students enrolled in 2015/16, down from 169 in 2014/15 — despite a capacity of 600.

And as reported by FE Week in May, Daventry was the first standalone UTC to be hit with an Education Funding Agency financial improvement notice.

A statement published on their website this afternoon said: “Resources made available to schools and colleges are irretrievably linked to the number of students on roll and, unfortunately, our inability to recruit students within the Daventry district and further afield has meant that the UTC is not financially viable into the future. Thus the UTC will not accept applications for entry from new Year Ten or Year Twelve learners in September 2017.

Professor Nick Petford, Chair and Trustee since 2012
Professor Nick Petford, Chair and Trustee since 2012

“This outcome has been reached only after extensive discussion with Baker Dearing Educational Trust, the Department for Education and the Education Funding Agency to explore all available options.”

Professor Nick Petford, previously Pro Vice-Chancellor (Research and Enterprise) at Bournemouth University and Chair of Daventry UTC Trust said: “Closing Daventry UTC is hugely disappointing for all those who have worked so hard to give students the opportunity to pursue a technical education.

“It was a difficult decision to take, but unfortunately although every attempt has been made to try to find an alternative solution, closure was the only available option due to low student numbers. 

The wellbeing and success of all our students remains our highest priority. Every effort will be made to ensure students get the support they need to complete their studies successfully.”

Russell Ball, who took over from David Edmondson as interim principal in June 2016, added: “Existing students in Years Eleven and Thirteen within the UTC will, of course, continue to follow their current courses and complete these in the summer term 2017. The teaching staff and I are confident that, like others before them, our students will experience high-quality teaching and learning and reach outcomes which match or exceed their potential.

“We will be working closely with Northamptonshire County Council and other local education providers including Silverstone UTC to bring about a smooth transition for existing students in Years Ten and Twelve. We will do everything in our power to ensure this process is both detailed and thorough”

A statement from Daventry UTC added: “Human resources support and guidance will be offered to staff and measures will be taken to ensure transition for students is as smooth as possible with minimum interruption to their education. Meetings and discussions to this end have commenced with Northamptonshire County Council and other providers, including Silverstone UTC.”

russel-ball-3
Russell Ball, interim principal since June 2016

Daventry UTC opened in September 2013 and the lead sponsor is Moulton College and the University of Northampton is the co-sponsor. It was visited by Ofsted in April 2015 and received a ‘requires improvement’ grade three.

The inspection report praised leadership and management at the UTC but contained many criticisms. These included: “Teaching is not good because teachers do not have high expectations of what students can achieve in lessons”, “there are few opportunities in lessons for students to boost their literacy skills” and the UTC does “not make the best use of its industrial links in order to provide students with a regular programme of work-related opportunities.”

At the time of publication the UTC sponsors, Baker Dearing Educational Trust, Department for Education and the Education Funding Agency had not been approached for comment.

SFA extends data return deadline as Hub crashes

The Skills Funding Agency has extended its deadline for a key data collection, after the Hub suffered another breakdown.

The online data collection service is understood to have crashed last night (December 5), less than 24 hours before providers were due to submit their Individualised Learner Record (ILR) R04 (fourth return of the academic year) returns.

The SFA has now said that providers will now have until 6pm tomorrow (December 7) to get their data in.

It posted a message to its FEConnect forum this morning at 11.16am, which said: “We are currently experiencing technical issues affecting access to some of our systems, including the Hub.

“We are aware that the ILR R04 collection is scheduled to close today.

“Whilst we hope to resolve the issue shortly, we have decided to extend the collection for an additional day.

“It will therefore close tomorrow, Wednesday 7 December, at 18:00.”

A further message posted at 1.01pm said that the Data Collection Service still had not yet been restored, and that a further update would be issued before 5pm.

A number of complaints and questions about the latest breakdown were posted by FE Connect users.

One comment, posted by Chris Bradley, said: “I have submitted two ILR files today for two organisations for which I work and also one on Saturday for a third organisation. How do I know if these are all seen at your end?

“If any of the organisations fails to receive payment due to this problem affecting the correct load there will be a significant issue.”

Another user, Caspar Verney, commented: “When will the Hub systems be subject to Performance Review?

“This is by no means the first time that there have been ‘unfortunate issues’ and there seems to be no consequences, only repeating pain.”

As previously reported by FE Week, the Hub suffered repeated problems in the months after it launched – with breakdowns in September 2014 and January 2015, both on or just ahead of deadline days.

FE Week has asked the SFA for an update on the Hub, but has not yet had a response.

Exclusive: Ofsted wants key degree apprenticeship inspection role

Talks have begun between Ofsted and the government over extending the inspectorate’s remit to cover degree apprenticeships.

Paul Joyce, Ofsted’s deputy director for FE and skills, revealed this during an exclusive webinar with FE Week editor Nick Linford (both pictured during the session above) this afternoon.

Degree apprenticeships are currently only inspected by the Quality Assurance Agency, which oversees all university-level provision.

But Mr Joyce said today that Ofsted is in talks with the government, as well as QAA and the Higher Education Funding Council for England, about changing that to give his organisation a key new role.

He said: “Where I would see the gap being [for Ofsted to fill] is the apprenticeship part of the degree, so not the degree qualification delivered in a university, that we won’t be looking at.

“We do need to ensure that the other part of the apprenticeships provision, ie what happens in the employer, is looked at and that it’s quality assured. So not the degree qualification, but the wraparound apprenticeship.”

He added: “I’m certainly of the view that regardless of its level, an apprenticeship is an apprenticeship. To me, it makes perfect sense that we have one inspection regime for an apprenticeship and that inspection regime should be Ofsted across the piece.”

He was asked to clarify how this would work – so whether Ofsted’s preference would be for it alone to inspect degree apprenticeship provision.

Mr Joyce replied: “That’s not quite what I said. If a university delivers the degree, there is already an inspection regime to look after that side of things [which would not need to change].”

Mr Linford then asked if based on his clarification, the expectation would be for Ofsted to send in inspectors to degree apprentices’ workplaces, but for QAA teams to continue checking out the learning they get at actual universities.

Mr Joyce was less clear with his response this time, saying: “I don’t think we’ve got that level of clarity yet, that’s the conversation we are having with DfE and QAA, because clearly what we don’t want to do is have that two tier approach.

“We do need to get absolutely clear on what the inspection regime for degree level apprenticeships will look like and who does it. We need to do that sensibly and that’s why we are having these discussions.”

The Association of Employment and Learning Providers had already been pushing for Ofsted to “have authority to inspect every apprenticeship”.

A spokesperson warned some degree apprenticeships were not genuinely work-based learning and instead involved “simply rebranding of more vocationally biased degrees”, meaning stricter monitoring is needed.

Chief executive Mark Dawe said in his response to last week’s annual Ofsted report: “Since I started in this role, I have been told not to worry about the quality regime for degree apprenticeships because QAA has it all in hand – mainly by HE sector representatives.

“It has taken me some time, but what I can assure everyone is that there is nothing further from the truth.

“Let’s stop pussy footing around and pandering to the HE sector. Ofsted need to have a role in inspecting all apprenticeship provision whatever level it is.”

The DfE was unable to comment on its talks with Ofsted ahead of publication.

It comes after FE Week reported last month that management degree apprenticeships are expected to rocket, plus the nursing degree apprenticeship recently announced are likely to be very popular.

Reports of discrimination at SFA double in a year

Levels of reported discrimination in a key FE government agency have doubled in a year, an annual staff survey has revealed.

Ten per cent of respondents from the Skills Funding Agency to this year’s Civil Service People Survey said they had personally experienced discrimination at work in the previous 12 months.

This compares with just five per cent of respondents to the same question in last year’s survey.

The findings sparked alarm from the Public and Commercial Services Union, which represents staff at the SFA.

A spokesperson for the union said: “It’s very concerning that more people are reporting discrimination and the fact it is principally by grade and responsibility suggests a troubling management culture.”

He also highlighted a number of other areas that scored badly in the survey, including how change is being managed, pride in the agency and confidence that effective action is being taken.

“There are some serious issues for senior managers to address as a matter of urgency,” he said.

As reported by FE Week in June, staff anger over pay grade changes at the SFA had raised the spectre of strike action.

Staff were understood to be unhappy about the move from the SFA’s previous pay grading structure to civil service pay grades used across government, with some workers finding themselves on lower grades than they had been expecting.

This year’s Civil Service People Survey was the eighth such annual survey, and was carried out across 98 civil service organisations from October 3 to 31.

It asked staff for their views on a range of issues, including workload, leadership, pay and benefits, and inclusion and fair treatment.

One of the questions asked: “During the past 12 months have you personally experienced discrimination at work?”

The median response to this question across the civil service as a whole was 12 per cent, up one per cent from last year’s survey.

The Department for Education scored slightly higher than the SFA on this question, with 11 per cent of staff saying they had experienced discrimination at work.

The SFA’s survey results were based on the responses from 574 members of staff, representing 89 per cent of its workforce.

This is down from 762 responses last year, which represented 84 per cent of SFA staff.

Staff were more upbeat about leadership at the agency this year than they were in 2015, with positive responses to questions on the topic up by an average of three per cent. 

And questions on organisational objectives and purpose received an 86 per cent positive score – up from 80 per cent in 2015.

The question with the biggest increase in score was “There are opportunities for me to develop my career in the Skills Funding Agency”, which went up by 15 per cent to 40 per cent positive.

An SFA spokesperson said: “We take the results of the People Survey very seriously and will act upon them. We have completed a year-long change programme and are working closely with our staff.”

Casey Review demands urgent review into savage ESOL cuts

The country urgently needs a national review into the provisions it makes for non-native English speakers, according to a major new report.

The Casey Review, which looked at how social integration can be improved across the UK, found that community cohesion is being undermined by savage and ongoing funding cuts.

Unveiled on December 6, the report, which was commissioned by former Prime Minister David Cameron, concluded that good English skills are “fundamental” to improving immigrants’ opportunities, but that course funding for English for Speakers of Other Languages has been heavily cut.

“The government should support further targeted English language provision by making sufficient funding available for community-based English language classes, and through the adult skills budget for local authorities to prioritise English language where there is a need,” wrote the report’s author, Dame Louise Casey.

More than 760,000 people aged 16 and above in England and Wales could not speak English well or at all, according to 2011 census data.

At the same time, funding for ESOL provision has dropped by 50 per cent between 2008 and 2015.

This lack of English proficiency is particularly prevalent among Muslim, Polish, Pakistani and Bangladeshi communities, while women are more likely than men to not be able to speak English well or at all.

The impact of poor English language skills includes lower wages, lower community integration and less civic participation, the review found.

Despite this, the review noted that funding for ESOL courses has been slashed in recent years, and identified “a significant gap in funding for pre-entry and entry level English language courses”, confirming what people who teach ESOL have been saying.

Hundreds of staff and students from a range of colleges gathered at the Houses of Parliament for a protest, which the University and College Union helped organise, against ESOL funding cuts last October.Esol

The UCU’s general secretary Sally Hunt told FE Week ESOL should now be a “top priority” for ministers.

“Successive cuts to the adult skills budget have reduced the availability of ESOL, so the government must now invest properly to restore teaching capacity,” she said.

Jenny Roden, co-chair of the National Association for Teaching English and other Community Languages to Adults, agreed, and argued in an exclusive expert piece that there should now be a “national review of ESOL provision”.

Sue Pember, director of policy and public relations at HOLEX, said: “The report makes all the underpinning arguments why we need a government-led ESOL strategy.”

Stephen Evans, chief executive at the Learning and Work Institute, said: “Knowing that language is vital to integration, cohesive communities, social inclusion and individual opportunity, we need urgent action to help the estimated 850,000 people in the UK with ESOL needs.”

In January the government announced a £20 million English language tuition fund, with the aim of helping Muslim women integrate into British society.

But former Association of Colleges chief executive Martin Doel said at the time that these funds would not make up for previous ESOL cuts.

The government has not yet responded to individual recommendations in the Casey Review.

In a statement about the review as a whole, communities secretary Sajid Javid said: “While it’s right we celebrate the positive contribution diverse groups make to British life, we also need to continue making sure nobody is excluded from it or left behind.”