ESFA finally launches Tripadvisor-style feedback feature for apprentices

Apprentices can now give anonymous feedback and the results will appear on Find Apprenticeship Training

Apprentices can now give anonymous feedback and the results will appear on Find Apprenticeship Training

A Tripadvisor-style review tool that allows apprentices to give feedback on their training provider has finally been launched.

Apprentices can now give anonymous feedback from their ‘My Apprenticeship’ account. The results will appear on each training provider’s Find Apprenticeship Training webpage for employers and prospective learners to view once 10 responses have been submitted.

The apprentice will be asked to agree or disagree with 12 questions in the feedback survey before being asked to rate their training from ‘excellent’ to ‘very poor’.

Apprentices can start giving feedback three months into their training and can update it every three weeks.

The Education and Skills Funding Agency’s digital service has been developing the feature for a number of years. Its launch was originally set for September 2018, with then-skills minister Anne Milton speaking in strong favour of its value over Ofsted inspections.

Around the same time a similar feedback tool for employers got underway and the reviews have featured prominently on the government’s Find Apprenticeship Training site since.

But “low engagement” in a number of trials for the tool for apprentices forced the ESFA to go back to the drawing board last year.

In an update published today, the ESFA said: “We have launched a new feature where apprentices can give feedback about their training. Allowing you to gather insights to help further develop your training programme.

“This new feedback feature will be invaluable in helping you provide the best training possible.”

Ofsted uses the employer reviews to inform inspections. The watchdog confirmed to FE Week that it plans to use the new apprentice feedback in the same way.

Latest education roles from

Principal & Chief Executive – Bath College

Principal & Chief Executive – Bath College

Dodd Partners

IT Technician

IT Technician

Harris Academy Morden

Teacher of Geography

Teacher of Geography

Harris Academy Orpington

Lecturer/Assessor in Electrical

Lecturer/Assessor in Electrical

South Gloucestershire and Stroud College

Director of Management Information Systems (MIS)

Director of Management Information Systems (MIS)

South Gloucestershire and Stroud College

Exams Assistant

Exams Assistant

Richmond and Hillcroft Adult & Community College

Sponsored posts

Sponsored post

Funding Adult Green Skills

New sources of funding are available to finance the delivery of green skills to all learners. Government policy is...

Tyler Palmer
Sponsored post

Plan for change funding to drive green construction skills

The government has launched a new plan for change to address the skills deficit in the construction industry, providing...

Advertorial
Sponsored post

Reshaping the New Green Skills Landscape

The UK government is embarking on a transformative journey to reshape its skills landscape, placing a significant emphasis on...

Advertorial
Sponsored post

Safe to speak, ready to act: SaferSpace targets harassment and misconduct in education 

In an era where safeguarding and compliance are firmly in the spotlight, education providers face a growing responsibility: to...

Advertorial

More from this theme

Apprenticeships

CareShield exits apprenticeships to protect learners from staff shortages 

Sector-wide challenges made it 'increasingly difficult' to deliver high-quality training, provider’s leaders say

Billy Camden
Apprenticeships

DfE raids budgets to cover ‘landmark’ apprenticeships overspend

Experts warn that further ‘trade-offs’ may need to be made in future

Billy Camden
Apprenticeships

Apprenticeship starts rise as tax and wage hikes come into force

But adverts fall while vacancies begin to plummet

Billy Camden
Apprenticeships

Dozens of apprenticeships granted ‘transitional’ off-the-job hours

DfE releases full list of standards that will benefit from four-month breathing period for providers

Anviksha Patel

Your thoughts

Leave a Reply

Your email address will not be published. Required fields are marked *