College confirms cyber attack brought down IT systems

England’s largest adult education college City Lit had cancelled online lessons before Christmas due to serious 'IT disruption'

England’s largest adult education college City Lit had cancelled online lessons before Christmas due to serious 'IT disruption'

13 Jan 2023, 10:00

More from this author

CityLit has confirmed that a ransomware attack was responsible for a month-long IT outage, causing major disruption to online classes and enrolment.  

In a message sent to students on Wednesday, seen by FE Week, the college apologised for ongoing disruption but it couldn’t yet confirm whether any student data has been compromised.  

Regulators, including the Information Commissioner’s Office, have been informed.  

FE Week reported in early December that online lessons had been cancelled for the rest of the year and enrolment had to be paused due to “IT disruption”. The college couldn’t confirm the cause of the disruption with FE Week at the time as investigations were still ongoing. 

However the 800 word explanation sent to students this week doesn’t offer answers for students concerned about their data, as this is still being investigated.  

“Last year we became aware of some suspicious activity on part of our network which impacted a range of our IT systems. As soon as this was identified, we started to investigate alongside external specialists. 

“We have since confirmed this was a ransomware incident where an unauthorised third-party gained access to our systems and copied some information from our network. We successfully contained the incident by shutting down the network and began the process of getting our system back up and running.” 

Ransomware attacks have been a common tactic by cyber criminals targeting colleges and other institutions. Typically, attackers gain access to an institution’s systems and delete or encrypt files and data. A ransom note is then issued demanding payment in return for release of the stolen data.  

Further education colleges are particularly vulnerable to cyber-attacks.  

Survey evidence from the National Cyber Security Centre, an arm of GCHQ, last year showed that 88 per cent of further education colleges had identified a breach or attack in the preceeding 12 months.  

This compares to 92 per cent of higher education institutions, but 70 per cent of secondary schools, 41 per cent of primary schools and 39 per cent of all UK businesses. 

It is believed that weak defences and the quantity of data stored makes colleges attractive to cyber-criminals. 

The attack on CityLit brought online classes and enrolment to halt, as well as bringing down the college’s website and phone systems. In-person classes however were able to continue.  

Students affected by class cancellations have been contacted about claiming refunds.  

CityLit believes they have identified the group responsible for the attack through a post online which “names us [the college] and purports to contain files copied from our system.” 

The college confirmed to students that “paying a ransom to these criminals would not align with our values as an ethical organisation and would simply further fund criminal activity.” 

“There is no reason to believe anyone’s information was specifically targeted by this incident” the statement adds.  

However the college cannot yet say whether any students’ data was compromised in the attack.  

“These investigations are time-consuming, and it is important that we do them properly so that we can accurately inform you if there is any impact on your data. 

“Once our investigation is complete, we will be in touch directly with anyone who needs to take any particular action with more details and some guidance about the steps they should take.” 

A City Lit spokesperson said: “Last year we identified some suspicious activity on part of our network which we have since confirmed was a ransomware incident. Our team are working hard to resolve any disruption while in parallel our investigation is ongoing into the affected information.  

“We have updated our staff and students as well as reporting the incident to the Information Commissioner’s Office, law enforcement and other relevant regulators.” 

Latest education roles from

Principal & Chief Executive – Bath College

Principal & Chief Executive – Bath College

Dodd Partners

IT Technician

IT Technician

Harris Academy Morden

Teacher of Geography

Teacher of Geography

Harris Academy Orpington

Lecturer/Assessor in Electrical

Lecturer/Assessor in Electrical

South Gloucestershire and Stroud College

Director of Management Information Systems (MIS)

Director of Management Information Systems (MIS)

South Gloucestershire and Stroud College

Exams Assistant

Exams Assistant

Richmond and Hillcroft Adult & Community College

Sponsored posts

ATAs

Spotlight on excellence: Nominations now open for the Apprenticeship & Training Awards 2026

Nominations are open for the 2026 Apprenticeship & Training Awards, celebrating outstanding employers and providers with national recognition, a...

FE Week Reporter
Sponsored post

Funding Adult Green Skills

New sources of funding are available to finance the delivery of green skills to all learners. Government policy is...

Tyler Palmer
Sponsored post

Plan for change funding to drive green construction skills

The government has launched a new plan for change to address the skills deficit in the construction industry, providing...

Advertorial
Sponsored post

Reshaping the New Green Skills Landscape

The UK government is embarking on a transformative journey to reshape its skills landscape, placing a significant emphasis on...

Advertorial

More from this theme

Colleges

Ellen Thinnesen named as new FE Commissioner

The Education Partnership North East CEO will take the reins from Shelagh Legrave in January

FE Week Reporter
Colleges

New principal takes the reins at Cumbrian college

Kendal College confirms appointment of Jason Turton

FE Week Reporter
Apprenticeships, Colleges, Ofsted

College-run ITP awarded its own ‘outstanding’ 

The feat means all parts of a West Mids college group now hold Ofsted’s top grade

Billy Camden
Colleges

College taken to High Court over £6.6m row with developers

A college director allegedly said he would 'run around Wandsworth Park naked' if the deal didn't go through

Shane Chowen

Your thoughts

Leave a Reply

Your email address will not be published. Required fields are marked *

One comment

  1. The entire episode is quite unsettling – as a student there it’s been five months since the attach happened, but we haven’t had any word if our personal data have been compromised. I’m guessing no news is good news?