Provider that ‘rarely’ contacts apprentices judged ‘inadequate’ by Ofsted

Leadership changes have led to a ‘rapid decline’ in quality

Leadership changes have led to a ‘rapid decline’ in quality

31 Oct 2023, 15:30

More from this author

A Staffordshire-based apprenticeship provider has been slammed by Ofsted for “rarely” contacting apprentices and a rapid decline in the quality of education.

Yellow Tree Workforce Development Limited was hit with an ‘inadequate’ rating in its first full Ofsted report published today which said apprentices feel “unsupported in their learning” and that “most” learners leave their programme without completing it.

Some apprentices have received “very little support” over the past nine months while for others, leaders have “not ensured that the principles and requirements of an apprenticeship are being met”.

Apprentices work from home with “minimal contact” with the employer and are “not supported in developing their new knowledge and skills in the workplace”, Ofsted said.

Instead, apprentices work mostly independently and use their off-the-job training time to complete independent research to understand what they need to do to complete tasks.

Inspectors blamed “significant changes” across the provider’s senior leadership, management and teaching staff for its failure to reverse the “rapid decline in the quality of education apprentices receive” since positive early monitoring visit last summer.

Leaders have been “too slow to recruit replacement coaches to support them in completing their apprenticeship” which has forced apprentices to go “significantly beyond their planned end date, and continue to make no progress”.

At the time of this recent inspection, Yellow Tree Workforce Development Limited had 16 apprentices on its books, with nine of them on a level three team leader or supervisor course, five on a level three digital marketer apprenticeship, and two on a level three science manufacturing process operative course.

The lack of support on offer has caused some learners to “lose confidence in the ability of leaders and skills coaches to support them to achieve”, Ofsted said.

Overall, most apprentices are “disappointed with their apprenticeship experience”. They feel “unsupported in their learning and rarely receive contact from provider staff”.

The provider was also criticised for its lack of support of students studying their maths and English functional courses. Staff in charge of the functional skills course had “not received sufficient training” to assess those learners, leaving them unable to progress further with their apprenticeships.

Independent training providers are typically removed from the apprenticeships market by government following an ‘inadequate’ Ofsted judgment.

Yellow Tree Workforce Development did not respond to requests for comment.

Latest education roles from

Chief Education Officer (Deputy CEO)

Chief Education Officer (Deputy CEO)

Romero Catholic Academy Trust

Director of Academy Finance and Operations

Director of Academy Finance and Operations

Ormiston Academies Trust

Principal & Chief Executive

Principal & Chief Executive

Truro & Penwith College

Group Director of Marketing, Communications & External Engagement

Group Director of Marketing, Communications & External Engagement

London & South East Education Group

Sponsored posts

Sponsored post

Supporting the UK’s Transport Decarbonisation Plan Through Skills

The UK Government’s Decarbonising Transport: A Better, Greener Britain strategy sets a legally binding path towards a net-zero transport...

Advertorial
Sponsored post

Project power: ASDAN expands its qualifications portfolio

From 2026, ASDAN’s planned Foundation and Higher Project Qualifications will sit alongside its Extended Project Qualification[CM1] , creating a complete...

Advertorial
ATAs

Spotlight on excellence: Nominations now open for the Apprenticeship & Training Awards 2026

Nominations are open for the 2026 Apprenticeship & Training Awards, celebrating outstanding employers and providers with national recognition, a...

FE Week Reporter
Sponsored post

Funding Adult Green Skills

New sources of funding are available to finance the delivery of green skills to all learners. Government policy is...

Tyler Palmer

More from this theme

Ofsted

‘Inadequate’ apprenticeship provider accuses Ofsted of creating ‘state of fear’

The firm unsuccessfully contested the rating

Anviksha Patel
Ofsted

Report cards: Q&A with Ofsted national director Lee Owston

One of Ofsted's most senior officials speaks about FE's new inspection regime, a month before it comes into force

Josh Mellor
Ofsted

Ofsted launches search for new post-16 and skills boss

Permanent replacement for Paul Joyce will join watchdog after inspection reform rollout

Billy Camden
Ofsted, Training Providers

Jarvis Training collapse followed damning Ofsted verdict

Training quality had "declined significantly" since the last inspection

FE Week Reporter

Your thoughts

Leave a Reply