PeopleCert opens investigation into ‘conduct’ of City & Guilds execs

Exams regulator Ofqual also ‘monitoring developments’ at the awarding giant following its controversial sale

Exams regulator Ofqual also ‘monitoring developments’ at the awarding giant following its controversial sale

16 Jan 2026, 15:16

More from this author

City & Guilds’ new owner PeopleCert has launched its own investigation into the conduct of the awarding giant’s top executives, FE Week has learned.

Greek-owned qualifications business PeopleCert said it has commissioned an internal inquiry “to fully understand events before and after” it bought the City & Guilds awarding business from the charity City & Guilds of London Institute in October.

PeopleCert said the investigation will be led by its legal representatives and non-executive board members, with its outcome to be confirmed “in due course”.

A spokesperson told FE Week the investigation will look at recent allegations of financial impropriety reported in the media.

This has included concerns about large bonuses the new owner paid executives shortly after the sale and questions about what information was shared with charity trustees and regulators.

It comes a day after City & Guilds staff were told that chief executive Kirstie Donnelly and finance director Abid Ismail would be “absent from work for a short period”, and a week after the Charity Commission opened a statutory inquiry into the “assurances” given ahead of the sale and trustees’ decision-making.

Exams regulator Ofqual has also told FE Week it is “monitoring developments” at the awarding business “closely”.

A spokesperson for PeopleCert said today: “As a responsible learning provider and partner, we take allegations of this nature extremely seriously.

“An internal investigation, led by our legal representatives and non-executive board members, has been commissioned in order to fully understand events before and after the sale by City & Guilds of London Institute (Charitable Foundation) of its awarding, assessment and training business (City & Guilds Limited), including the individual conduct of executives.

“We will confirm the outcome of this investigation in due course but cannot comment further on the specifics at this time.

“In the meantime, Kirstie Donnelly and Abid Ismail, CEO and CFO of City & Guilds Limited respectively, will be absent from work.

“Their responsibilities have been assumed by other senior leaders to ensure we continue to deliver the best possible experience for partners, customers and learners.”

Donnelly’s and Ismail’s duties will be covered by chief customer officer Andy Moss and PeopleCert’s vice president of finance Konstantinos Andrikopoulos.

Ofqual’s spokesperson said: “We are monitoring developments at City & Guilds Limited closely. Our priority is protecting students taking City & Guilds qualifications and ensuring they can have confidence in them.

“We have high and clear expectations of City & Guilds, in the interests of students.” 

PeopleCert said it has “notified” the relevant regulatory bodies about its investigation and will “cooperate fully” with the Charity Commission’s inquiry.

The company’s spokesperson added: “PeopleCert’s acquisition of City & Guilds followed a fully-intermediated, highly-competitive sale process, led by a reputable investment bank, in which PeopleCert was selected as the successful bidder, thanks to its scale, reputation, technology and track-record.

“For now, we remain entirely focused on supporting our learners and stakeholders across the public and private sector.”

Donnelly and Ismail have been approached for comment.

Latest education roles from

Head of Safeguarding & Wellbeing

Head of Safeguarding & Wellbeing

Capital City College Group

Group Principal & Chief Executive Officer

Group Principal & Chief Executive Officer

Windsor Forest Colleges Group

Regional Director

Regional Director

Leo Academy Trust

Executive Head Teacher (Trust-wide SEND)

Executive Head Teacher (Trust-wide SEND)

The Legacy Learning Trust

Sponsored posts

Sponsored post

Preparing learners for work, not just exams: the case for skills-led learning

As further education (FE) continues to adapt to shifting labour markets, digital transformation and widening participation agendas, providers are...

Advertorial
Sponsored post

How Eduqas GCSE English Language is turning the page on ‘I’m never going to pass’

“A lot of learners come to us thinking ‘I’m rubbish at English, and I’m never going to pass’,” says...

Advertorial
Sponsored post

Fragmentation in FE: tackling the problem of disjointed tech, with OneAdvanced Education

Further education has always been a place where people make complexity work through dedication and ingenuity. Colleges and apprenticeship...

Advertorial
Sponsored post

Teaching leadership early: the missing piece in youth employability

Leaders in education and industry are ready to play their part in tackling the UK’s alarming levels of youth...

Advertorial

More from this theme

News

New peer and former City and Guilds chair admits wrongly claiming PhD

Dame Ann Limb has been awarded several honorary doctorates but has not completed a full PhD

Josh Mellor
News

King’s Birthday Honours 2025: Ex-ESFA CEO Peter Lauener knighted

More than 20 people with links to FE recognised including an OBE for former principal Verity Hancock

Josh Mellor

Your thoughts

Leave a Reply

Your email address will not be published. Required fields are marked *