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8 August 2026

Latest news from FE Week

Learner satisfaction still highest with private providers

Private training providers have maintained their near 10-point lead over colleges in the government’s annual learner satisfaction survey, which was published this week.

The Department for Education released the results of its annual survey, which had 364,589 respondents, representing 18.2 per cent of all learners, on June 13.

Private providers scored 90 out of 100 for their overall satisfaction rating from students compared with 80.9 for general FE colleges.

This is nearly the same result as last year’s, but this time colleges’ scores shifted upwards by an average of 0.5 points, while private providers went up by 0.4.

Overall learners’ satisfaction increased by just over one per cent from a score of 86.6 to 88.

Three providers received a perfect score of 100, all of which were private training providers.

The learner satisfaction survey took place between October 31 last year and April 7, and is comprised of 12 questions with six response options ranging from ‘extremely likely’ to ‘extremely unlikely’.

Only providers with sufficient numbers of responses were included in the results.

Results revealed that learners attending general FE colleges are less likely to recommend their learning provider (78 per cent) than learners attending private providers (88 per cent) and those at other public funded FE institutions (93 per cent).

A high level of learner recommendations appeared to be associated with providers with top Ofsted grades.

Eighty five per cent of learners at providers rated ‘outstanding’ or ‘good’ would recommend their institution, compared with 77 per cent of learners at providers who were rated as ‘requires improvement’ and 74 per cent of learners at providers who were rated as ‘inadequate’ by Ofsted.

Meanwhile, more students studying lower-level courses appear to prefer their providers than those on more advanced levels.

Ninety two per cent of learners studying at level one or below said they would recommend their provider, compared with 83 per cent of those studying at level two and 78 per cent of those on courses level three or above.

The survey also showed that students living in the areas of highest deprivation were slightly more likely to recommend their provider than other learners – 86 per cent compared to 81 per cent of those in the least disadvantaged areas.

The report also found that 16- to 18-year-old apprentices were slightly less likely to recommend their provider than adult apprentices, with 82 per cent likely to do so compared to 88 per cent among the older age group.

Results also showed most apprenticeship framework areas were highly rated by learners compared with classroom-based study in equivalent subject areas.

Female learners were much more likely to recommend the learning provider than male learners – 87 per cent compared to 79 per cent.

Grimsby boy swaps fish and chips for funeral services

A former waiter in a Grimsby fish and chip shop is hoping to become a funeral director after taking up an apprenticeship in funeral care. Samantha King reports.

Ryan Coombes spent four years working in his local fish and chip shop before deciding he wanted to pursue an alternative career, applying for an apprenticeship within the funeral industry.

He has now become the 2000th apprentice on the Co-op’s apprenticeship scheme in funeral operations and services. 

Explaining his decision to move into the funeral industry, 23-year-old Ryan said: “I always felt like there was something more rewarding for me to do out there because I enjoy helping people and this is definitely the business for it.

“I was doing food orders all day and now I’m dealing with the deceased. It’s a completely different job.

“My dad moved to the funeral industry after spending 18 years elsewhere and really enjoyed it, and my uncle has also worked in funeral services for 27 years, so it has always been around in the family.”

Since its launch in 2013 the apprenticeship scheme has attracted a diverse range of applicants, from classical musicians and plumbers, to detective sergeants and cabin attendants, with approximately 500 new apprentices joining every year. In 2016, there was an average of 40 to 50 applicants to the scheme every month.

“I think younger people are more accepting of funerals as a celebration of life rather than simply mourning, and therefore more willing to come into the business,” Ryan said. “It is hard to recruit in though as a lot of people think it’s a bit morbid.”

Delivered in partnership with Learndirect, apprentices can work towards a level 2 and level 3 certificate in funeral operations and services.

Jenny Atkinson, head of HR for Co-op Funeralcare said: “Working within the funeral industry can be an extremely rewarding and satisfying career. 

“Our intention has always been to provide people from all walks of life with the opportunity to develop a worthwhile career in funerals. Providing they possess compassion, empathy, excellent service and organisational skills, we can teach everything else on the job.”

Ryan – who has a degree in criminology – is currently receiving training at Kettle Funeral Directors in Grimsby.

“Before I did this job I’d never been further than the outskirts of Grimsby, and this job takes me from Skegness to Hull and Doncaster, so I’ve got a lot of experience of driving now,” he said. 

“One of the main challenges I came across was getting used to driving the ceremonial vehicles. I’m used to driving a Peugeot 108 which is a tiny car.”

Student helps publicise talking newspaper charity with new website

An IT student is helping blind and partially sighted people in Bath and Bristol access a talking newspaper.

Peter Day (pictured), a level 3 student from Bath College has been working on a website for charity, Keynsham & District Talking Newspaper, which helps people who struggle with their sight access local news.

It posts subscribers a memory stick each week, where they can listen to interviews, community features and lifestyle articles. 

In the newly created website, Peter has uploaded a sample of the articles to raise awareness of the free service to potential listeners and their families.

He said: “The charity wanted the website to be clear and easy to use, allowing people to navigate it themselves. The main challenge was making sure it was readable for partially sighted people, which is why the website is yellow with a large font.”

Eighteen-year-old Peter will now help the charity with the upkeep of the new website, and use the experience to help him in his future career.

Mike Crane, chair of KTN, said: “We are delighted with the work Peter has done for us and were very pleased that he was able to attend our recent meeting of volunteers and listeners to present the new website.”

Movers and Shakers: Edition 216

Your weekly guide to who’s new and who’s leaving

Tony Batchelor has been appointed training manager at the British Woodworking Federation, a trade association for the UK’s woodworking and joinery manufacturing industry.

In the newly created role, Mr Batchelor will be responsible for working to increase recruitment in the sector, and maintain and develop qualifications.

He will also work within the Centre of Excellence Network – an initiative set up by the BWF and the National Association of Shopfitters – to ensure training providers and colleges are meeting the needs of industry through regular audits.

Mr Batchelor spent his early career in the public transport sector, before working in training and skills, including a spell with the British Council to deliver training on vocational and educational projects in Asia.

The chief executive of the BWF, Iain McIlwee, said: “Perhaps the biggest change the joinery sector currently faces is to the skills landscape. 

“Now for the first time we have a dedicated training manager role which isn’t split with other responsibilities. Tony is a vital part of our plan to attract talent into our sector.”

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The deputy principal of Kirklees College, June Durrant, has retired this week after 31 years working in further education.

Ms Durrant has spent the last 13 years of her career at Kirklees College, joining in 2004 as head of school, before becoming a curriculum director in 2008 following its merger with Dewsbury College. She took on her current role of deputy principal in 2014.

Before this she spent 18 years working at Bradford College, of which she was an alumna, having studied A-level biology there in 1986.

“The best thing about my work has always been the people – all the staff and students who I have worked with along the way at both Bradford and Kirklees,” she said. “I feel very privileged to have been able to work in a sector that I know has the power to change lives.” 

Ms Durrant plans to spend to spend her retirement pursuing her hobbies of crafting, knitting and watercolour painting.

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There have been two new appointments at Qube Learning, a provider that specialises in apprenticeships, traineeships, short courses, e-learning and recruitment.

Mark Eaves-Seeley has joined as its learning and development director.

He takes up the position from his previous role as assistant director of partnerships and collaboration at Birmingham City University, which he held for just over a year.

He previously worked at United Learning for nine years leading on learning development and talent provision, holding the role of people development director and then dean from 2013 to 2015. 

“I am very excited to be joining Qube at this pivotal point in the apprenticeship agenda,” he said. “We have an unprecedented opportunity to improve learning for apprentices and the impact they have in their workplaces.”

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Anthony Melia has been named assistant director of learning and development.

He will take up the role alongside his position as head of quality and compliance at Qube learning, which he has held since 2014.

In his new position, he will be working closely with Mr Eaves-Seeley, supporting the design and implementation of Qube’s learning and development strategy. 

Mr Melia has over 18 years’ experience in the training and education sector, spending a total of 15 years at apprenticeship training provider First4Skills.

“I look forward to working with the team to design and implement high quality learning and development solutions for our students, customers and our internal colleagues,” he said.

 

If you want to let us know of any new faces at the top of your college, training provider or awarding organisation please let us know by emailing news@feweek.co.uk

Apprentices commissioned to make trophies for Asian Apprenticeship Awards

A team of apprentices have been commissioned to create trophies for the annual Asian Apprenticeship Awards.

The apprentices from the Midlands-based engineering company Salop Design and Engineering Ltd will design and manufacture the trophies, which will be given to winners.

Salop supplies goods to the manufacturing, automotive and aerospace industries, with clients such as Jaguar Land Rover and Nissan. It won the ‘promoting apprenticeships in the workplace’ award at the Nachural Summer Business Ball earlier this year.

Now in its second year, the AAA aims to showcase the work of Asian apprentices, and help increase BAME employment by 20 per cent by 2020.

Nominations for the awards are now open, with categories for employers, apprentices, learning providers and schools, and winners will be announced at a ceremony in Birmingham on November 2.

Isa Mutlib, project director for the AAA, said: “Nominating for the awards recognises and celebrates the hard work of talented British Asian apprentices, their employers and learning providers. Not only this, but we are also able to raise the profile of apprenticeships within the British Asian community bringing benefit to the lives of the apprentices, businesses and the economy.”

To submit a nomination, click here. Applications close on September 11.

 

Main photo: Isa Mutlib, right, oversees the trophy design

College donates radio equipment to remote Gambian village

A college is donating radio broadcasting equipment to a remote village in west Africa so they can set up a local community radio station.

The equipment, currently owned by the Heart of Worcestershire College, will be donated to residents in the Gambian village of Kwinella to enable them to communicate more easily.

The donation was the idea of the college’s security officer, Lamin Sanneh (pictured left), who visits the village each year to see his mother.

Now, Mr Sanneh is working out a way to train the villagers to use and set up the equipment ready for its arrival in the Gambia in four to five weeks’ time.

 “I’ve had the idea of running a facility that will enable the people of my community to communicate with each other when there are no other means of doing so,” said Mr Sanneh

“Setting this station up will mean so much to the local community. I am so grateful to the college who have donated the radio broadcasting equipment to enable me to fulfil this ambition.”

Sharp rise in loans for EU students before Brexit

There was a sharp rise in the number of EU students taking up advanced learner loans this year despite the looming spectre of Brexit, government statistics show.

Figures for take-up of all FE loans were released by the Department for Education last week, and the overall picture showed starts had gone up compared with the same period last year – to 73,500 from 56,100.

This was expected because the government last year extended the age range for students to be eligible to apply, down to 19 from 24.

More interesting was the percentage increase for EU (non-UK) learners.

The figures, which are taken from loans starting in August 2016 to April, show that 12 per cent (8,800 of 73,500) of starts came from EU learners, up from 9.8 per cent in 2015/16, and 7.6 per cent on the year before that.

This is despite concerns that the rights of non-UK residents will be affected by Brexit, following Britain’s vote to leave the European Union on June 23 last year.

Government officials have however moved to assure EU learners on loans provision that they will be allowed to complete their courses.

Jo Johnson, the universities minister, said that EU nationals or their family members who are currently in FE and are eligible to receive loans from Student Finance England, will “continue to remain eligible for these loans and grants until they finish their course”.

He added that these eligibility rules would also apply to EU students who are starting in either the 2017/18 or the 2018/19 academic year.

“SFE will assess these applications against existing eligibility criteria, and will provide loans and/or grants in the normal way,” he continued.

“These eligibility criteria set out that for students beginning study any time after August 2016, EU nationals must have been resident in the UK for at least five years or be EEA migrant workers in order to apply for a maintenance loan.”

Mr Johnson also said the migration status of EU nationals in the UK is “being discussed as part of wider discussions with the EU”.

A DfE spokesperson declined to release any more details.

The Conservative election manifesto promised a “major review of funding across tertiary education as a whole”.

It is likely that advanced learner loans will be a central feature in this review owing to the troubles the DfE has had with them over recent years.

The Education and Skills Funding Agency has previously recognised it has a problem overseeing loans-funded provision, particularly where much of it is subcontracted.

Since August 2016, the ESFA has banned new subcontracting contracts for advanced learner loans, with a complete ban coming into force from August this year.

In addition, growth requests for advanced learner loans were paused in September last year, while in November the SFA introduced caps for how much loan money can be allocated to a provider; for example where an approved loans facility is £500,000 or less, a maximum growth limit of £250,000 will apply.

The DfE would not be drawn on whether advanced learner loans would be considered in the forthcoming funding review.

SLC boss suspended pending investigation

The boss of the Student Loans Company has been suspended pending an investigation.

Steve Lamey was suspended from the organisation, which administers the government’s advance learner loans, on July 11.

An SLC spokesperson said: “The Student Loans Company, in consultation with the Department for Education, took the decision to suspend the chief executive pending an investigation into concerns which have been raised.

“The suspension is a neutral act and does not imply wrongdoing. As the matters leading to suspension are now subject to an independent investigation, it would be inappropriate to comment further at this time.”

The DfE would not provide any further comment.

Corbyn tries his hand at bricklaying during college visit

Labour leader Jeremy Corbyn tried his hand at bricklaying during a visit to Barnet and Southgate College.

Mr Corbyn met with students at the college’s construction training centre, where he had a go at laying bricks using cement and lining them up to create a wall, under the watchful eye of construction tutor Vincent O’Brien (pictured left).

Commenting on the Labour leader’s bricklaying efforts, Mr O’Brien said: “Jeremy was very good; he picked up instruction and just got on with it. He would make a great bricklaying partner.”

Mr Corbyn’s visit came following an address at the British Chambers of Commerce earlier in the day, where he discussed the importance of training to build a high skills economy. 

During his trip to the north London-based college, he also took part in a roundtable discussion with a group of apprentices training in health and social care, IT, business, plumbing and hairdressing.

Level 2 NVQ hairdressing student Kayleigh Hopwood had the chance to demonstrate her hair styling skills to Mr Corbyn during his tour of the college’s facilities, and said: “I was nervous at first but it was great meeting him. He asked me about my course and what I wanted to do at the end of it. He really showed an interest and made me feel at ease.”

 

Ofsted exposed over failure to monitor 1,200 subcontractors

Ofsted has completely failed to act on a change in its rules that allow it directly to inspect subcontractors despite an embarrassing succession of major scandals, an FE Week investigation has discovered.

Monitoring subcontracting is a huge and increasingly thorny issue – there were 1,200 subcontractors accessing an eye-watering £693 million in government funding as of January. Of these, 161 had a contract worth £1 million or more, the highest of which is Learning Curve with over £10 million.

The former Skills Funding Agency had been warning as long ago as 2010 that the arrangement was “prone to mismanagement and abuse”, words which proved prophetic after the sector was wracked by a string of scandals involving providers with huge government skills contracts.

Ofsted finally took action last year by inserting a line into its handbook stating that it “reserves the right to inspect and grade any subcontractor” in their own right for the first time.

However, FE Week has found that not a single subcontractor inspection had yet taken place.

The new chair of the education select committee, the former skills minister Robert Halfon, expressed concern with the situation, saying: “The issue of subcontracting and inspection of quality is incredibly important. I hope that Ofsted will make every effort to inspect subcontractors in the same way they inspect other providers.”

An Ofsted spokesperson told FE Week: “We already inspect subcontractors and their education and training provision, as part of the inspection of their main contractors.

“While we have not inspected any subcontractors as a separate entity yet, where necessary, we reserve the right to do so.”

Mr Halfon would not be drawn on whether he would consider launching a select committee enquiry into subcontracting.

His former counterpart, the current shadow skills minister Gordon Marsden also weighed in, and said he hoped Ofsted would make more of an effort.

“I know that the new chief inspector Amanda Spielman has taken a strong interest in apprenticeships and FE, and it is to be hoped that this subcontracting issue will form part of Ofsted’s closer engagement with the sector,” he said.

Ofsted has so far only directly inspected prime contractors involved in government-funded provision, and may visit and or comment in general terms on their subcontracted provision.

But there was increasing concern before the rule change that this allowed substandard and corrupt providers to pass under the radar, while some companies were found to be actively maintaining subcontractor status so as to avoid an inspection.

One example FE Week uncovered of the inspectorate’s questionable approach to subcontracting was at grade two-rated NCG.

Ofsted’s report on its most recent inspection of what is one of the country’s largest college groups lavished praise last September on its “rigorous” contract management for subcontractors, noting that the group decommissions those “who do not respond quickly enough to improvement plans”.

But it said nothing about the quality of teaching among those subcontractors.

FE Week asked Ofsted, via a Freedom of Information request, for the names of the subcontractors that inspectors visited during the inspection.

The response was that none were visiting, and admitted: “I can confirm that, having checked the evidence from the inspection and spoken to the relevant inspectors, we do not hold any information about any subcontractors being visited during the inspection of NCG.

“The management of subcontracted provision was discussed with the college during the inspection.

“Visits to subcontractors may not be a key focus on inspection dependent upon the provider and the size and scope of this provision.”

Geoff Russell, the then-chief executive of the Skills Funding Agency, wrote in 2010 to John Hayes, the skills minister at the time, concerned about the risks of fraud. The letter was leaked to FE Week and reported on at the time.

“Subcontracting is the area most prone to mismanagement and abuse, and is responsible for about 70 per cent of our current investigations,” wrote Mr Russell at the time.

We also reported in July 2014 how the Skills Funding Agency had indicated to the BBC’s consumer affairs programme Face the Facts that it wanted closer Ofsted focus on subcontractors.

It spoke out following the demise of major subcontractor Bright International Training Ltd, and the results of a four-month investigation by the relevant awarding organisation concluded there had been evidence of malpractice resulting in at least 225 learners losing their qualifications.

The agency told the BBC: “We are in discussion with Ofsted about the possibility of having more focus on the large subcontractors. Our priority is to ensure learner interests are protected and safeguarding public funds.”

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Editorial: What are Ofsted waiting for?

After several scandals involving large subcontractors that left learners out of pocket and without certificates, Ofsted rightly realised they had a blind spot.

They realised it was farcical to be undertaking full inspections on tiny prime providers with fewer than 50 learners whilst the multi-million pound subcontractors with thousands of learners remained off their radar.

But in the past year they haven’t undertaken their first full inspection of a subcontractor. Also concerning is that Ofsted didn’t visit a subcontractor when inspecting NCG; which they list as having subcontracting arrangements with 11 providers.

If I was being generous I would blame the government for reducing Ofsted’s budget, but is the inspectorate using the limited resource they have wisely?

Twelve hundred subcontractors with hundreds of thousands of learners and over half a billion pounds of public money.

It’s time Ofsted not only conducted a thematic review of subcontracted provision, but inspected the largest multi-million pound subcontractors.

Waiting for a scandal, as in the case of Bright, is too late for the inspectorate to make any positive contribution.

No excuses I’m afraid. Ofsted, on this issue, requires improvement.

Nick Linford, editor