Colleges ‘still’ need to get in-line online

When Dick Moore (pictured) left Sheffield College to join a dotcom start-up company in the US he had the bright idea of putting his daughter through the GCSE English online course delivered by his old college.

“She got a GCSE A grade after one year of study,” he says. “And the crazy thing was that on returning to the UK her school made her sit GCSE English again.”

He tells the story to illustrate a point about the lack of joined-up thinking in the system. He’s not the only one. Other parents have been angered that their school demands a child resits — particularly if they are bright — because, otherwise, it doesn’t count towards the school’s performance league table figures.

For Moore, trustee of the Association for Learning Technology, whose career has spanned teaching IT, running MIS and supporting learning technology, “it illustrates the inertia in the system at every level.”

He adds: “There is some stunning work going on around the world and in the UK and no area needs it more than FE.”

FE was already making swift strides forward when Incorporation came along, says Moore, and there was every reason to expect a thoroughly coherent national system to emerge around Information and Communications Technology (ICT).

But what emerged was piecemeal and still requires radically new thinking.

“As an educational technologist from the 1980s, I remain convinced of the potential that ICT has to transform the yield of education systems in the same way we have seen significant benefits delivered in health and manufacturing,” he says.

“In 1996–97, I led a consortium of South Yorkshire colleges [Sheffield College, Doncaster College, Northern College, Rotherham College of Art and Technology, Thomas Danby and Barnsley] and put together a bid to connect them all to each other and to the Janet [formerly Joint Academic NETwork] system.”

The move from local authority funding ‘was the pivotal moment when the FE sector had to become computer-literate, including the sector managers'”

Moore realised that to make e-enabled learning happen they needed three things:

• Infrastructure — to communicate

• Skills — to change the pedagogy

• Services — to deliver teaching and learning to the workplace and homes of students and employers

This was radical — before the Mosaic web browser or the WWW service on the internet had been built.

Moore moved to Sheffield College to work with the team that was developing a course to re-skill teachers in the “fabulous” Lettol Course, “which is still delivering 12 years on and in my opinion should have been compulsory for every new FE lecturer six years ago, or do we think the internet as an education medium is a passing fad?”

It is not only in teaching and learning that ICT should have brought more coherence to FE, he says.

The move from local authority funding to a national formula funding scheme and the Individual Student Record “was the pivotal moment when the FE sector had to become computer-literate, including the sector managers.”

The whole debate around “user requirement for management information in further education colleges” and managing resources in FE “pointed at a rationalist view of the world that could incrementally improve the quality of provision across the nation,” he says.

While the idea was very solid and showed great promise, the close coupling of the statistical return and financial return led to “an over-complex bureaucracy that had audit rules published after enrolment was closed, a system that steered the sector by looking in the rear view mirror on volumes that were 18 months out of date.”

Convergence of funding that followed put much pressure on colleges, which helped, but at some cost.

“Colleges spent quite significant sums of money buying systems staff to replace what had been a reasonably accurate statistical return,” says Moore.

“The fact that we don’t have a national web-based system for recording student funding still surprises me.”

Inspecting the inspectors

Ofsted is just the most recent of the bodies tasked with inspecting further education — but that doesn’t necessarily mean it’s the best says David Sherlock

The English FE sector bears the imprint of its local authority past, when our national provision was unplanned and very uneven in quality — but although it remains unplanned, extreme variations in quality are a thing of the past.

The evening-out and general upgrading of quality was what the Further Education Funding Council (FEFC) inspectorate and its successors, the Training Standards Council (TSC), the Adult Learning Inspectorate (ALI) and Ofsted, were introduced to achieve.

The person who did more than most to create robust FE colleges was Terry Melia, FEFC’s first chief inspector.

He inveigled people like Janice Shiner and me to join as regional senior inspectors.

Our teams had a stiffening of former HMIs as well as former college principals and vice principals who had the experience essential for credible inspection.

And our associate inspectors worked directly for FEFC and, almost to a man and woman, were current FE staff.

A trawl through the FEFC archive held by the Institute of Education should convince anyone of the liberal and collaborative tone of its inspection framework and the very high standard of its college reports.

They might benefit inspection today. FEFC never attempted to sum up a large institution in a single grade. Melia understood that, like their counterparts in universities, some college departments will always be on the rise, some at the peak of their powers and some on the downward slope.

The trick was to identify which, so that would-be students could make an informed choice of course, not just college.

Equally, he was clear that inspection was a snapshot. Any idea that one could use it to make judgements about ‘failing teachers’ as did his contemporary, Chris Woodhead, in schools, or to gaze into the crystal ball and divine a college’s capacity to improve, were inherently flawed.

As with colleges, so with the rest of the extended FE sector — quality was all over the place, but today private providers are just as well regarded as colleges. They perform just as well and are increasingly seen as playing a complementary role to colleges.

The success of the ALI was, like that of the FEFC inspectorate, due to our convincing providers that we were on their side, acknowledging that education and training were hard.

Nothing contributed more to making that message convincing than ALI’s Provider Development Unit which helped providers that had fared badly at inspection to make the first, difficult, steps towards recovery.

What we have now is an FE sector in which too many providers are too small to be viable”

So what remains to be done today? Not more inspection.

Just as the universities and polytechnics did before it, and on shorter timescales, the FE sector has outgrown inspection and should progress to serious self-assessment independently verified by a sector-owned peer review body.

Higher education’s QAA offers a convincing model of how it should be done, the government’s commitment to deregulation provides the right environment and the proposed Charter award carries the means to do it.

The unfinished business is planning for sustainability.

What we have now is an FE sector in which too many providers are too small to be viable, wholly dependent on public funding and heading for the financial buffers.

Wales is currently in the latter stages of planned rationalisation to create fewer, stronger colleges; perhaps a third of the original number.

The much-admired Australian TAFE institutes were created through multiple mergers of local colleges to create institutions big enough and strong enough to stand on their own feet, in creative consultation with state governments rather than being at the mercy, as John Hayes put it, of “impersonal instructions from a remote bureaucracy”.

A parallel suggests a need for 140 or so FE colleges and a reduced number of private and charitable providers, all working together.

The project for the next 20 years?

We need to work towards a real, viable, autonomy rather than the echo of local authority control which remains at the heart of the incorporated colleges of today.

David Sherlock, director of Beyond Standards

The same old inspection story?

It could have been yesterday with the chief inspector for colleges telling a small gathering: “From here on, satisfactory will be taken to mean unsatisfactory.”

The chief inspector in question was Terry Melia and it was the mid-90s. He was telling principals they had been getting off lightly in inspection reports since incorporation and it was time to toughen up.

The words may change, but not the meaning. So, as Matthew Coffey, Ofsted director for learning and skills, carries out the latest changes to the inspection regime (where “satisfactory” is replaced by the warning that you “require improvement”) he makes no apologies.

And with chief inspector Sir Michael Wilshaw having been strongly critical of colleges in his annual report last year, Coffey added: “We said the same thing, but the message may have been more softly spoken last year.”

“When you spend public money on inspection and the wake-up call doesn’t reach home, you purposefully ramp up the language. If some get a little defensive then so be it.”

The recent survey report Local Accountability and Autonomy in Colleges — on how well colleges were using new freedoms and flexibilities to rethink priorities and develop their curriculum to meet local community needs — showed “only three out of 17 colleges visited had changed their curriculum in any way at all.”

At this point, comparison with immediate post-Incorporation years ends.

Coffey makes it clear his aim is to reach and change the hearts and minds of governors, to raise their game and get them to put more pressure on directors and senior managers.

“In colleges judged to require improvement, an individual HMI [not those who did the inspection] works with the institution to help them improve, to get to ‘good’,” he says.

The new Ofsted role under the remit of New Challenges; New Chances is to be “challenging and supporting,” says Coffey.

Intervention is not just aimed at the principal or senior teachers, but “where impact is best received”, he adds, “which is as likely to be the governors”.

Many inspectors are seen to have little experience of colleges”

Coupled with the intervention is a range of regional workshops and other activities designed to support specific groups — maybe governors — and get them to share good practice. The “national dashboard” was devised to help boil data down to a single overview so governors could challenge directors and ask questions such as: “Why has the curriculum not changed to meet these needs?” and “Why have we seen no improvement around NEETs?”

Reactions to the changes are mixed. The 157 Group welcomed the emphasis on teaching and learning in the report and acknowledged the need to halt the increase in underperforming colleges. However, Marilyn Hawkins, chair of the 157 Group and principal of Barnet and Southgate College, said: “The rise in numbers of colleges judged inadequate is undoubtedly due in part to the fact that Ofsted inspection is focused on those deemed to be most at risk.”

Principals who spoke to FE Week varied widely in their views. Many saw real strengths in the focus on teaching and learning, follow-up support for colleges requiring improvement and comprehensive presentation of reports and data. Some said lead inspectors were good, wrote clear and helpful reports and, overall, were probably “accurate, fair and robust”.

Equally, others saw weaknesses. One senior manager spoke of inspectors coming in with an attitude of “papal-like infallibility and arrogance”. Many had considerable concerns that Ofsted did not inspect most of what colleges do (such as HE) but presumed to give a grade for the whole college. Many inspectors are seen to have little experience of colleges.

But the overall view was that things were going in the right direction. Besides, things are unlikely to change anytime soon, as Coffey says: “The freedoms New Challenges; New Chances offer are welcomed and perhaps long overdue, but that has not gone hand-in-hand with the development of key figures such as governors.”

College leaders refuse to ‘shy away’ from Ofsted inspection blow

England’s sixth biggest college has fallen from good to inadequate in Ofsted ratings.

City of Bristol College was visited mid-February and has emerged with a grade four result.

College leaders have told of their disappointment with the result, but said they were not “shying away” from the challenges it posed.

The Ofsted report gave the 30,000-learner college inadequate grades in each of the headline fields apart from leadership and management, where it was seen to be in need of improvement.

Inspectors found that “quality of teaching, learning and assessment is inadequate and varies considerably within and between faculties and subject areas.”

The college — England’s sixth biggest with its turnover of £67.5m for the year ending July 31, 2011 — was previously inspected in 2010, when it achieved a good grading.

But, according to the latest Ofsted report, its teachers now paid “insufficient attention to the individual needs of learners and do not challenge learners of different abilities to achieve their potential”.

The report also described learners’ attendance as “very low” and added: “Annual staff appraisal does not use enough management information to measure performance accurately and rarely identifies underperformance.”

However, it also paid tribute to the efforts of new leadership at the college, which has around 2,200 staff.

It said there was “wide commitment by staff to the new vision and mission from the new senior managers and governors which focus strongly on improving teaching and learning and outcomes for learners.”

The report continued: “An impressively positive cultural change, instigated through highly effective communication, is enabling staff to become more responsible and accountable for learners’ outcomes.”

Principal Lynn Merilion, who took up post at the college for the start of the current academic year, said: “Of course the overall grade rating of four is disappointing for us, but the grade is a reflection of where we were.

“Ofsted recognised that we have started the process of change and I’m confident that within the next few years our college will be graded outstanding.”

Among the changes currently under way at the college has been a management restructure in which a new deputy principal in Cliff Shaw, from Yeovil College, has been already appointed.

Four new governors, including chair Dr Richard Eke, have also been appointed, while financial savings from the loss of around 30 posts are to be invested in teaching and learning improvements.

“We have already started to address improvements to make sure that all students receive the excellent teaching, learning and support they deserve,” added Ms Merilion.

“Since joining the College I have been listening to students, parents, staff and other stakeholders and we have a clear vision of where we need to improve and how we will get there.”

Louise McMillan, who joined the college as vice principal around a year ago, added: “Everybody in the college is disappointed by the grade four.

“The term ‘inadequate’ is a hard one and it’s hard to to take when you’re proud of the institution you work for, however, if any one of our learners fails then we fail, and we take that very seriously — we’re not shying away from the Ofsted grade.”

Sixth biggest college falls from good to inadequate

The latest inadequate grading from Ofsted has emerged less than 24 hours after the government announced plans for a new FE Commissioner to challenge failing colleges.

The 30,000-learner City of Bristol College has fallen from a 2010 good grading following inspection last month.

The college, which was the sixth biggest in England, with a turnover of £67.5m for the year ending July 31, 2011, according to the Skills Funding Agency, has released a statement on the grading.

However, the report itself has not been published by Ofsted yet.

Principal Lynn Merilion said improvements were already under way.

FE Week will be covering the report, including further reaction from the Bristol college, in full when it has been released.

City of Liverpool College fell from a 2009 outstanding grade to inadequate around three weeks ago.

Principal Elaine Bowker said there was a “strong commitment [at the college] to tackling any weaknesses”.

The government has said the FE Commissioner, who will be able to call for failing colleges to be shut down, was expected to be in place for September.

UPDATE: Read the FE Week follow-up article here.

No student voice in guild proposals branded a ‘bad April fool’

Proposals for the FE Guild have been criticised as a “bad April fool” by the NUS after it emerged there could be no student representation on the board.

A draft guild implementation plan, seen by FE WEEK, suggests seats on the board for the Association of Colleges (AoC), the Association of Employment and Learning Providers and the Association of Adult Education and Training Organisations (AAETO), which operates under the name HOLEX.

The plan compares the guild to the York-based HE Academy, which does have learner representation on its board, but there are no plans for a recognised student voice on the guild board.

Toni Pearce, vice president of the NUS and spokesperson on FE, said: “The attempt to remove student representation from the sector would risk undermining the guild’s credibility from the start.

“It goes without saying that we intend to resist this patronising and regressive attempt to erode the learner voice.”

Referring to guild aims outlined in the draft document, she added: “For the guild to define its measure of success ‘genuine improvement in learner outcomes and experiences’ and then seek to remove national student representation reads like a bad April fool.”

The proposals for the guild have been defended by the AoC, which has been contracted to develop the guild. Its chief executive, Martin Doel, said: “The need to engage with learners is a very firm commitment in the implementation plan.

“The steering group considered the best way of achieving this and did not feel that having a single representative as a director on the board was the most effective way to achieve the level of engagement needed.”

He added: “An early task for the implementation team, working with the steering group is to decide how the student voice is best heard.”

The draft plan acknowledged the importance of learner views on the guild, but proposed that “learners specifically be part of the wider sector engagement processes, rather than part of the governance arrangements”.

But Ms Pearce dismissed this as an attempt “to fob students off” which “merely adds insult to injury”.

The plan further outlines a proposed budget and home for the guild, predicting the total core infrastructure and overhead costs to deliver a year’s activity at £2.8m, based on 32 full time staff — in London.

The plan says: “It should be emphasised that this is a very early estimate… If and when approval for the next phase of development is secured a more detailed, costed activity model will be developed.”

The implementation plan said Central London property costs were around £70 per square foot, in Birmingham they were £44 and in Coventry they were £27.

However, a Central London base was recommended as “the guild is a small organisation and as such any saving or cost between locations is more marginal”.

The plan continued: “Using reasonable assumptions it was calculated that the maximum saving on locating in the Midlands was under £60,000 once additional travel time and other costs had been included.

“This is marginal given the overall size of the guild so it can be concluded that this factor is not as important as proximity to key stakeholders.”

A “phased approach” to funding of the guild was also proposed, with a direct grant from the Department for Business, Innovation and Skills covering the guild’s first two years, with a top slice, or levy, of the overall skills budget funding the third year. The guild would aim to be self-funding after that, it adds.

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