Sue Pember, education consultant

A veteran of the skills sector, Dr Sue Pember has worked under eight Secretaries of State, from David Blunkett to Dr Vince Cable.

But despite having left her government job for a life of freelance consultancy work earlier this year, the 59-year-old mother-of-one still won’t say who was her favourite boss.

“I definitely have favourites, but that’s definitely to be kept to myself”, says Pember.

Pember was born in Pontypridd, South Wales, and after what she describes as a “very good” childhood, she turned to teaching, a path which had been set out for her at an early age.

“When I was in the primary school I was very keen on swimming and they knew this,” she says, “so we had to write an essay on what we wanted to be when we grew up.

“My essay was really quite simple. I wanted to be a competitive swimmer, and to sponsor myself to do the swimming, I wanted to be a hairdresser. A week after writing the essay, I was told I had to go to the headmaster’s study because he had said my ambition wasn’t great enough and I had to write the essay again.

“I suppose, coming from a working class background, you don’t get many role models of different types of job. I didn’t want to be a doctor, so what do you say? I thought saying I wanted to be a teacher would pacify him, so I wrote the essay saying I wanted to be a teacher. I did pacify him, and that’s when I decided it was the easiest thing to do.”

I definitely have favourites, but that’s definitely to be kept to myself

Originally enrolled at Glamorgan College of Education on Barry Island for a certificate of education, Pember was guided by the “progressive” college towards the degree route, which was to become the norm in the changing world of teaching.

She says: “When we were there the law changed about teacher status and they made it very clear to us at the time we left that it would be a degree profession. So we stayed on an extra year to do the degree, and that’s how I did it.

“I think it was a very progressive teacher training course. It talked about marketing, it talked about ensuring parents were happy. It talked about your own ambitions, like if you wanted to be a head teacher you had to move jobs every three years, it was actually very ambitious about the students.”

Emerging with a Bachelor of Education degree issued by the University of Wales, and having specialised in textiles and geography, Pember felt Wales did not have what she was looking for, but Redbridge Technical College did in the form of a textiles lecturer job.

“I hadn’t seen myself teaching in FE,” says Pember, “but mainly because I didn’t know much about it.

Pember, aged 11, after swimming
Pember, aged 11, after swimming

“If I had known about FE, I think I would have done my A-levels in it, because it turns out one of my friends from grammar school did and did it part time and was able to work. If I had realised that, that would probably have been my route.

She adds: “The move to London didn’t faze me, although my students of the day were more street-savvy than me, and would get nervous for me going out at night.

“My 16-year-old students were more nervous for me than for themselves. But I already had a friend working up here, it didn’t seem strange. Also, my nana, before the First World War when she was young, she moved to London to play the piano in Oxford Street at Woolworths.

When somebody wanted some music, they didn’t know what it sounded like so she actually demonstrated it in the shop.”

Pember worked at Redbridge from 1977 until 1983, when she became deputy head and lecturer at Southgate College in North London.

Three years later, after steering a pilot scheme aimed at connecting colleges with industry, she moved into her first policy role at local authority level.

“A bit of me was sad about leaving the students,” she says, “but it was still related to making things better for them. When I was growing up my Saturday jobs and holiday jobs were in factories in South Wales.

With a cousin outside number 10“But when I started teaching textiles, there was a discord between what gets taught and what I could see operating in a factor. Simple things like the way a zip was put in. That was my first feeling that we could do better.”

Pember’s senior role in the education department at the London Borough of Enfield lasted from 1986 to 1991, when the incorporation of colleges beckoned her to a new kind of role at Canterbury College. She remained there as principal for nine years.

In 2000, Pember took her first government job when she was recruited to implement David Blunkett’s Skills 4 Life initiative, one she is particularly proud of, but to this day Pember remains adamant she had never wanted to be a civil servant.

She says: “I came in to government for a very specific role. It would only have been that role which would have attracted me out of a college. I came to lead a national initiative which was really quite important.

“Every three or four years we did a baseline survey, and the one that was completed in 2011/12 demonstrated that something like 10m people had improved their literacy up to level two. That was a huge achievement, however, the pipeline never stopped and there were still more people to help and that’s why this government has such a focus on literacy and numeracy now.”

In 2004, Pember conducted the then-Labour government’s first review of apprenticeships, which led to a change in policy direction.

Pember and her husband in Zermatt, in Switzerland
Pember and her husband in Zermatt, in Switzerland

She says: “From that review, which I’m quite proud of, that then incentivised government to put more money into it. It was a springboard to where we are with apprenticeships now. We made it clear that there was a case for investment and it’s worked.

“If you look back at the results in 2003, something like less than 25 per cent passed. The achievement success for apprenticeships now is amazing. I think the growth has been at the right level. You can’t go at it too fast.”

Pember worked for the Department for Education and Employment, which became the Department for Education and Skills [DFES]. The now defunct Department for Innovation, Universities and Skills [DIUS] eased her transition into the new Department for Business, Innovation and Skills [BIS], a transition she admits to having found very exciting.

She says: “It would have been a lot more of a culture shock doing straight from DFES into BIS. But those three years in DIUS generated a vision and mission that was important for the country.

“So when it went into the old department for industry, it was like a change agent because it was already formed with what we needed to do, and therefore it gave
Vince Cable a good platform when he got there.

“It was an exciting transition for me. People would assume that I’m an educator, but if you look back at my history, all I’ve done is try to bring education closer to employment, closer to industry, so going into a department where they’ve got posters about manufacturing everywhere was like going home for me.”

 

Glory beckons in Brazil for WorldSkills UK hopefuls

England’s hopes for the World Cup glory in Brazil may have been dashed, but the hunt for young people to do the UK proud at WorldSkills in São Paulo next year is well under way.

A WorldSkills UK squad selection event took place in Belfast last week, with 160 young people competing across 37 skills — and FE Week went along to find out what it takes to be among the best.

The three days of competition, hosted by Northern Regional College, Belfast Metropolitan College and College of Agriculture, Food and Rural Enterprise, kicked off on Monday, June 23.

As well as technical skill and an ability to cope under pressure, the competitors have to have the potential for development, as getting in to the squad means 11 months of intensive training before the final team to go to Brazil is announced.

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From left: Yolande Stanley,WorldSkills UK confectionary training manager, Mike Zietek, judge and executive chocalatier at Mars, and Will Torrent, medal-winning chef from 2007 WorldSkills

“The standard expected at squad selection is a step up from the regional competitions,” said WorldSkills UK stonemasonry judge Marc Pate, a production manager at Wells Cathedral Stonemasons in Somerset.

“When they get to WorldSkills, it’ll be even higher again, and the marks that win a medal will be in the 95th percentile and above, so they’ve got to be really hitting almost perfection.”

As a former competitor himself, Marc can appreciate what involvement in WorldSkills can do, even for those who do not progress past the squad stage.

“It’s hugely confidence building,” said the former student of Northamptonshire’s Moulton College.

Northern Ireland’s Employment and Learning Minister, Stephen Farry, with Gillian Greenfield, chemistry lecturer at Belfast Metropolitan College
Northern Ireland’s Employment and Learning Minister, Stephen Farry, with Gillian Greenfield, chemistry lecturer at Belfast Metropolitan College

“Both professionally and personally — you’re able to work at great speed, which employers love, and it’s almost a platform for further development because it gives you that feeling of ‘OK, I’ve done this, what can I do next?’”

The competition can have a positive effect on teachers as well, according to WorldSkills UK confectionery training manager Yolande Stanley who also lectures at Westminster Kingsway College.

Marc Pate, WorldSkills UK stonemasonry training manager
Marc Pate, WorldSkills UK stonemasonry judge

“It keeps me up to the top of the grade just by watching other people, even watching competitors and what they’re drawing from their mentors – it’s CPD [continuing professional development] on a massive scale,” she said.

It’s the first time squad selection has been held outside of England, and Northern Ireland’s Employment and Learning Minister, Stephen Farry, was in hand to welcome competitors.

Robyn Clarke, aged 19, works at mechatronics
Robyn Clarke, aged 19, works at mechatronics

He told FE Week: “We’re very pleased squad selection is happening in Northern Ireland and we wish competitors every success.

“They’ve been very successful to get to this stage already and not everybody will be chosen to go on to the squad. But for those who will be, we are confident that the UK team will put in a great performance.”

The UK squad for WorldSkills São Paulo, which takes place from August 11 to 15 next year, will be announced on July 7 — so check the FE Week website to find out who made the cut.

Main pic: Brendan Magee, aged 20, painting and decorating

Danny-Hoang-box-out-e108

 

‘Enemy’ minister Hancock hands union £15m

Skills Minister Matthew Hancock pledged £15m of government support for Unionlearn next academic year having been labelled an “enemy” before he addressed the trade union body’s annual conference.

A delegate asked why an MP from “the enemy” had been invited instead of a Labour politician, before Mr Hancock outlined the government’s ongoing support for Unionlearn last Monday (June 23).

The learning and skills arm of the Trades Union Congress (TUC) was awarded a Department for Business, Innovation and Skills grant of £18.9m for this academic year — down from £20.2m the previous year.

“Despite tight finances that we all recognise, we’re backing your efforts by providing over £15m of funding for Unionlearn — funding that will continue in 2014 to 2015,” said Mr Hancock.

“In addition, we’ve also protected the £210m annual Community Learning budget — even though finances remain tight — because we know the importance of non-formal learning.

“You deserve credit for reaching out to disadvantaged workers, people who face some of the biggest barriers to accessing in training and development at work, but who arguably have much to gain from it.”

He had also earlier paid tribute to Unionlearn’s network of learning reps. “We want everyone of all ages, especially young people, to benefit from this growth in jobs and opportunities, and that means addressing the urgent need for skills for everyone, adult learners as well as school pupils. I know that we share this goal and we are working together to achieve it,” said Mr Hancock. “We support Unionlearn because you in turn, through 30,000 union learning reps, work to reach deep into the UK workforce to drive up skills.”

The conference took place at London’s Congress House. Frances O’Grady, TUC general secretary, was one of the speakers. She said recent months had been “tough” after a one-fifth cut in government funding, but said the “professionalism and commitment” of staff had kept the programme alive.

She said: “This year there have been 34 successful bids for new workplace projects, each one different, each one making a difference, and that’s what our work is all about.”

There was also a memorandum of understanding signed during the conference by Unionlearn board chair Dr Mary Bousted and National Extension College (NEC) chief executive Dr Ros Morpeth aimed at making it easier for union members and Union Learning reps to improve skills for work through online and distance learning.

The agreement gives UK trade union members a 10 per cent discount on all NEC courses, including GCSE, IGCSE and A-levels.

Dr Bousted said: “The flexible provision offered by providers like NEC makes it easier than ever for businesses to fit employee development into the workplace.”

Dr Morpeth said: “Our agreement to work more closely with Unionlearn recognises our joint commitment to give more opportunities to learn to people who missed out first time around.”

HMRC to give out learner details

A new government bill aims to allow Her Majesty’s Revenue and Customs (HMRC) to give out learner details for the first time.

The Small Business, Enterprise and Employment Bill means anonymised former FE learners’ job, education or benefit claimant status could be tracked through the tax system and passed on to colleges and schools.

The bill, which also contains legislation covering zero-hour contracts and transparency measures on company ownership among other things, could lead to new funding and performance management measures for providers, as well as allowing wage gain analyses.

It has been welcomed by Joy Mercer, director of education policy at the Association of Colleges, amid hopes it could pave the way for a robust destination data system.

She told FE Week: “The measures introduced in this bill to improve the provision of information about the destinations of 16 to 18-year-olds by linking this to other national data, including that held by HMRC, is in line with the experimental data about to be released by the Department for Business, Innovation and Skills for adults.

“This approach will appeal to colleges as they currently spend inordinate amounts of money trying to track the destinations of former students. DfE was initially unable to adopt this method of collecting data via HMRC for 16 to 18-year-olds without a change in legislation; this bill provides that legislative change.

“In short it will make it easier to collect the destinations of students from other sources of public information as long as individuals cannot be identified.”

It comes in addition to mandatory requirements for providers to collect data on what happens to learners after they finish courses in individualised learner records (ILR) from 2014/15.

The new bill was introduced to Parliament on Wednesday, June 25, by Business Secretary Dr Vince Cable.

However, the Department for Education (DfE) is handling the destination data element of the bill.

A DfE spokesperson said: “The bill will help us assess how effective education or training is by better understanding the impact of education choices on careers, the relationship between pupil attainment and earnings, and by improving destination data.”

A date for the bill’s second reading in Parliament is yet to be announced.

Anti-voc quals favouritism fear

Official judgement on 2012/13 provision for 16 to 19-year-olds could be weighted against those offering mainly vocational qualifications, the Association of Colleges (AoC) has warned.

The Education Funding Agency said on Friday (June 20) that it would use the minimum standards of 2011/12 for the following academic year.

Its key stage five minimum standards, which take into account 16 to 18-year-olds’ performance in A-levels and other level three academic and vocational qualifications, branded school sixth forms or colleges as underperforming if their results showed less than than 40 per cent of students achieving an average point score per entry in vocational qualifications of at least 194.

And for academic qualifications it was fewer than 40 per cent of students achieving an average point score per entry of at least 172 points.

Failing to meet the minimum standards in either academic or vocational courses would lead to colleges being given written or verbal notice to improve, and would prompt a visit from the EFA commissioner.

However, the AoC warned colleges offering more vocational qualifications could be more likely to fall foul of the rules.

Joy Mercer, AoC director of education policy, told FE Week: “Although these interim standards remain the same as last year, our original concerns persist.

“For academic qualifications the standards are fixed at an average grade D achievement, which is recognised as low achievement, whereas for many vocational qualifications the average is fixed at merit and in some qualifications a mixture of merit and distinction — this is considered by all to be a good achievement.

“This anomaly could lead to a college which delivers mainly vocational qualifications finding it more of a challenge to be above minimum standards than a school where the main programmes are A-levels.”

The agency calculates minimum standards by taking the highest average scores for both academic and vocational qualifications in the bottom 5 per cent of post-16 schools and colleges — the fifth percentile — giving the 194 figure for vocational qualifications and 172 for academic qualifications.

The agency spokesperson said: “By establishing separate measures for performance in academic and vocational qualifications, comparing like with like, we are able to build a clear picture of how institutions are performing in different areas of their level three provision.”

Standards for the 2013/14 academic year are due to be agreed in August.

Mrs Mercer added: “AoC agrees there have to be standards that support student success and progression but don’t want to see disincentives to offer vocational qualifications and challenging mixed programmes… further work needs to be done before the Department for Education makes its decision on precise measures in the autumn.

“As qualifications for 16 to 18-year-olds change in 2016 we hope minimum standards will reflect the challenges of the new qualifications.”

Agency loses tolerance on delivery

A Skills Funding Agency clampdown on under-delivery next academic year has prompted concerns that providers could be hit by growing “financial instability”.

The agency is cutting its tolerance of under-delivery, meaning more providers could be hit with an in-year reduction to their allocation.

This academic year, providers who were 15 per cent below their SFA contract target at November 2013 faced an in-year reduction. At February this year the tolerance level was 8 per cent and at May it was 5 per cent.

However, next academic year the levels are falling to 12 per cent, 6 per cent and 3 per cent, respectively.

Both the Association of Colleges (AoC) and the Association of Employment and Learning Providers (AELP) warned against the move.

An AoC spokesperson told FE Week: “Despite rising demands to fund apprentices, adult learners and people who are out of work, the agency has less money available in its budget.

“There’s naturally pressure on the agency to redistribute funds during the year, but there is also a risk that such decreasing of tolerance with regard to in-year reductions will add to financial instability within the sector and institutions.”

The levels, which apply to contracts worth more than £10,000, were laid out in the agency’s Operational Performance Management Rules 2014 to 2015 published on Wednesday (June 25).

Stewart Segal, AELP chief executive, said: “The current system was developed when there was more flexibility in the Adult Skills Budget. We now have restrictions on the opportunity to vire funds so it is very difficult for providers to manage delivery to four quarterly measurement points as well as managing to a financial year and an contract year.

“The reduction of the thresholds will make this management even more difficult, so the agency has to be very clear as to what the priority delivery programmes are and their decision-making must be more transparent and timely to enable providers to respond to the contract changes.

“We have had several instances where contract increases come far too late to deliver the increased volume and reductions are made in the following quarter.

“With these reduced thresholds and the new contract management system within the agency, we need a full review of how the system will work in 2014-15.

“We also believe that any system of in-year contract reviews should apply to all providers.

“Providers will have to deliver Trailblazer pilots from within their existing allocations but we hope any changes to volumes will be taken into account in the quarterly reviews.

“Those quarterly reviews must also be open and transparent and must allow providers to make a case for retaining volumes where specific circumstances affect their delivery profile.”

An agency spokesperson said: “We are seeing improved performance by providers against contract values, and have therefore adjusted the tolerances to reflect more closely the actual pattern of performance.

“As now, providers will be able to make a case for retaining contract values where they can demonstrate that their profile of delivery will differ from the performance profile.”

Cash application form for free school meals

The Education Funding Agency (EFA) has issued a new application form for providers to dish out free school meals cash to needy learners.

The government wants disadvantaged 16 to 18-year-olds to be fed by providers — and has earmarked funds to develop kitchen facilities — or through a credit or voucher scheme for outside caterers.

However, it conceded in April some learners may have to be given cash in “exceptional circumstances” that it listed at the time — and it also said there may be even more situations where learners were handed money.

The EFA’s new document last week was aimed at providers in this latter situation. It lays out how providers, from September, can give out the minimum £2.41 per meal for special, but undefined, reasons.

Piran Dhillon, Association of Colleges public affairs officer, said: “The conditions [for cash payments] set by EFA are challenging but allow some flexibility to colleges in how they deliver the meal entitlement.”

She added: “We are pleased EFA has taken on board concerns following visits to colleges, which have resulted in some improvements to the scheme.

“This has included a higher cost per meal (£2.41 rather than the £2 suggested initially) and acceptance there needs to be exceptions to the cashless transaction rule.”

Paul Warner, Association of Employment and Learning Providers director of employment and skills, said the new guidance reflected how “a great deal of training takes place away from institutions with catering facilities”.

Potential fraud cases with SFA rocket

The number of potential fraud cases referred to the Skills Funding Agency (SFA) more than doubled between 2012-13 and 2013-14.

In the SFA’s annual report and accounts for 2013-14, it said that 108 new “allegations of financial irregularity” were considered, compared to 52 the previous financial year.

The figure for the number of allegations in 2013-14 was 132, but the SFA said 25 allegations related to one case, although it declined to identify the provider.

The report said: “Therefore, the total number of new cases considered during the period was 108.

“There were 40 cases (of which 21 were investigations) brought forward from 2012-13 and a further six allegations brought forward that had not been entered into the vetting and assessment process as at April 1, 2013.

“During 2013-14, 37 investigations were closed and, as at March 31, 2014, there were 18 investigations ongoing and 22 cases at the vetting and assessment stage.”

An SFA spokesperson told FE Week: “We are continually reviewing and strengthening our governance and business processes, particularly in relation to allegations of financial irregularity.

“At the beginning of this year, we changed the way we report on allegations and now also include those that were referred to other agencies.”

The report for 2012-13 had said that 41 allegations were brought forward from the previous year and 52 were made to March 2013.

No case was referred to the police in 2012-13, but one case was passed on to officers in 2013-14, although they decided not to take up a criminal investigation, according to the SFA.

An AoC spokesperson said: “The SFA spent more than £4bn in 2012-13 on more than 2,000 organisations via some 40 programmes.

“We see SFA’s investigation work as being necessary to protect the public purse. The issue here isn’t the number of investigations that have been conducted but what the outcomes were.”

Stewart Segal, Association of Employment and Learning Providers chief executive, said: “We fully support the zero-tolerance approach to potential fraud taken by the SFA.

“There are very few cases of fraud in the sector and as the annual report says most of the errors found in audits are misapplication of funds or where there is insufficient evidence.

“The error rates of PFA audits are around 1 per cent which shows that providers meet the complex rules of funding and evidence.

“The process for dealing with any funding issues needs to be robust, effective and transparent and it is good news that there are very few cases where there is evidence of fraud.”

Hub system ‘ready’ to calculate funds

The Skills Funding Agency will be hoping that long-standing problems in developing new funding software are at an end as it prepares to use the new Hub data collection system to calculate provider payments for the first time.

The agency’s revamp of its data collections and funding system was due to have been completed 11 months ago.

But it has suffered ongoing problems leading to the continued use of the old Online Data Collection (OLDC) as a crutch for its replacement, the Hub, since September.

However, the SFA has announced that the Hub will be stepping up to the plate for the R11 data return, due in by July 4, with responsibility for calculations.

An agency spokesperson said: “We intend to continue to run the two systems in parallel until we consider it appropriate to formally de-commission the old system.”

A spokesperson for the Association of Employment and Learning Providers said: “Providers seem sanguine about dealing with the issue. We hope however that a switch to a single system can be made soon.”

An Association of Colleges spokesperson said: “It’s imperative accurate information is on record and a back-up system during this transition period offers some reassurance.”