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8 October 2026

Building my own AI agent made me a better skills coach

‘Not yet passed’ - what an AI marking tool taught me about my own marking
Jamie Hibbert Guest Contributor

Until recently a digital skills coach at Manchester Metropolitan University (MMU) and now an AI mentor on level 3 and 4 apprenticeships

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Until recently I was a digital skills coach at a Manchester university, supporting degree apprentices in digital technology solutions and user experience. Every three months I met each apprentice and their line manager to talk through wellbeing, where they were up to with the requirements of their programme and progress against their knowledge, skills and behaviours (KSBs), then I wrote it all up as a formal review. This was meaningful work, but took 40 to 45 minutes to get done.

Over the past year I’ve built a review write-up agent in Copilot. It analyses the meeting transcript and produces a structured draft, aligned to KSBs and quality expectations, which I then refine into the final document.

My write-up time is now down to 18 to 20 minutes, more than 26 hours saved every three months across my caseload. That’s welcome, but my real excitement has come from the effect it’s had on my working practice.

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