Ofsted adds to criticism of A4e

Staff at A4e are struggling to improve the way they deliver apprenticeships, according to a monitoring report published by Ofsted.

The document, which details a monitoring visit carried out in April, says the training provider is making “insufficient progress” in three areas and “reasonable progress” in the remaining five.

The mixed grades follow a “satisfactory” inspection rating which was given to the training provider in August 2010.

It says that while A4e has made changes to try and improve the success rates of their learners, such as a new management information system and revised learner recruitment procedures, they are “yet to result in sustained improvement.”

“These initiatives have improved success rates in a few subject areas and regions, but overall success rates declined in 2010/11,” the monitoring report reads.

A4e says they have introduced a number of successful initiatives in the company and made “significant progress” since Ofsted inspected them in 2010.

“This latest inspection commends us for doing so,” a spokesperson for A4e told FE Week.

“It has identified some areas which need improvement and we have put in place an action plan to meet these requirements.

“A4e continues to work towards providing outstanding skills-based training programmes for our customers.”

The monitoring report by Ofsted says A4e are “poor” at monitoring the delivery of their consortium partners and sub-contractors. It later says the company focuses “too heavily” on making sure these providers complete their paperwork properly, rather than on the quality of training being delivered.

“A4e places too strong an emphasis on consortium partners declaring their own areas for improvement either through discussion, their self-assessment reports or position statements,” the monitoring report reads.

However, the Ofsted report also praises staff at A4e for taking on “an increased responsibility for implementing improvement initiatives.

“They enthusiastically and swiftly make changes to the provision which have positively improved the experience of learners,” the monitoring report reads.

“During meetings, staff teams regularly discuss the progress they are making with quality improvement plans.”

It is unclear whether the progress made by A4e is common for other private training providers.

A spokesperson for Ofsted told FE Week: “Ofsted does not comment on individual inspections over and above the published report – in this case a monitoring inspection report.

“As each monitoring report will focus on issues raised at the previous inspection, we do not undertake any analysis across a range of monitoring visit reports.”

The former head of audit at A4e submitted written evidence to Parliament last week detailing how “weak management” and “inadequate control systems” led to fraud at the company.

Eddie Hutchinson, who also attended a meeting held by Public Accounts Committee last Tuesday, claims “that the incidence of frauds and irregularities was a major problem for the company.”

The written evidence, given to the Daily Telegraph, reads: “An ever-increasing volume of frauds came to my attention, often via a particular direct report of mine in the audit team.”

A4e has since issued a statement, which reads: “The majority of allegations made by Mr Hutchinson are unfounded and untrue.

“A4e always adheres to established procedures by ensuring relevant issues are referred to the relevant funder authority.

“None of the issues raised here prove there is systemic fraud at A4e and all of them relate to historic contracts.”

The Skills Funding Agency (SFA) issued a statement earlier this month confirming they have found “no evidence of fraud” in the training delivered by A4e. The finding follows allegations of fraud relating to the company’s work with the Department for Work and Pensions (DWP).

“The Agency now has adequate assurance on current and potential future contracts with A4e,” a statement by the SFA reads.

“As with all of our suppliers, we will be vigilant and use all of our oversight and audit processes to maintain assurance that public funds and learners’ interests are safeguarded.”

The government terminated A4e’s Mandatory Work Activity contract earlier this month, despite finding no evidence of fraud in its delivery of the programme.

Employment minister Chris Grayling said: “While the team found no evidence of fraud, it identified significant weaknesses in A4e’s internal controls on the Mandatory Work Activity contract in the South East.

“As a result, the Department has concluded that continuing with this contract presents too great a risk and we have terminated the Mandatory Work Activity contract with A4e for the South East.”

Redundancies announced at the Association of Colleges

The Association of Colleges (AoC) is making redundancies as part of a cost saving and “restructuring process”.

The job losses so far affect three managers, two directors and a policy coordinator.

Martin Doel, chief executive of the AoC, told FE Week: “The reality is that AoC is not immune to the financial pressures faced by the public sector and this is, in part, a response to a downturn in public sector projects. “The commercial wing of the organisation has, as a result, seen some difficult market circumstances.”

The AoC employs over 100 members of staff, as well more than 30 staff at three sister organisations located in separate regions.

This has been a difficult and upsetting time for all staff”

Mr Doel said: “It goes without saying that every member of AoC staff is highly skilled, experienced and provides, without fail, a first class service to members.

“This has been a difficult and upsetting time for all staff but we have tried to deal with it as fairly as possible and can assure member colleges they will continue to get the highest standards of service”.

The AoC has also said that an additional three posts are at risk of redundancy “through a compulsory process.”

Mr Doel said: “Unfortunately we didn’t receive all of the cost savings we needed to as part of the process and have had to identify three additional posts as being at risk of redundancy.”

Consultation with staff is currently underway, and is likely to continue until at least June 8.

It is understood that another senior member of staff at AoC will be dropping down to three days a week from the start of June.

The AoC say they will be offering all departing staff one to one careers advice, as well as job application and interview preparation through the HR Consultancy firm Connor in order to help them find new work.

“We will, of course, be offering every assistance to them through this difficult transition as valued members of the team,” Mr Doel said.

However, the organisation has also revealed they will be employing new staff as part of the company’s restructure. “In order to ensure continued strong representation AoC will be recruiting to key positions in line with the new shape of the organisation,” Mr Doel said.

Poor information on vocational courses given to students

A third of pupils have never been presented with the option of taking up a vocational course, according to research published ahead of Vocational Qualification Day.

The independent education foundation Edge surveyed 500 A Level students and found that 77 per cent were even discouraged from pursuing a vocational path. Almost a quarter thought their school was more concerned with sending students to university than concentrating on what is right for the individual.

Jan Hodges, chief executive of Edge, which is leading the plans for Vocational Qualification (VQ) Day said it is “extremely disappointing” that so many young learners felt they lacked sufficient information about all opportunities available.

“There are many paths to success in life and work,” she said. “University is not a one size fits all solution and the government has a duty to educate schools and teachers further about the benefits of VQs and vocational routes, such as apprenticeships.”

“We must reject the snobbery that says the only route to social moblilty is through university”

The fifth annual VQ Day is calling on the government to supply teachers with thorough information on the benefits of vocational routes. Last year’s event saw more than 300 schools, colleges and work-based providers get involved.

The survey also found that over a quarter of students interviewed had been told that VQs were aimed at pupils who were less bright.

On Monday Ed Miliband spoke about the “snobbery” that exists towards non-academic education.

“Social mobility can’t just be about changing the odds that young people from poor backgrounds will make it to university,” he said.

“We must reject the snobbery that says the only route to social moblilty is through university, as if only one kind of path to success matters.”

The Association of Employment and Learning Providers (AELP) has been lobbying Ofsted to include impartial advice on vocational qualifications in school inspections.

The chief executive of the organisation, Graham Hoyle, said: “Schools will be required by law from this September to offer impartial advice to their students from an external independent advisory service and it will not be enough to simply refer the students to a careers website.

“The big concern is that checks won’t be made to see if schools are complying with the new statutory guidance unless Ofsted inspectors are given a role to play in overcoming the remaining stigma against vocational learning.

“Recent commitments from ministers are reassuring and it’s important that their determination to see compliance is fully followed through wherever problems are identified.”

The event will be held at the Bafta Picaddilly June 20.

Ufi launches chartiable trust

Ufi has launched a charitable trust to help solve the UK’s “chronic skills deficit” and high levels of unemployment.

The charity, launched in London this morning, will fund initiatives which improve the accessibility and delivery of adult learning through technology.

The Ufi Charitable Trust has been created through the sale of learndirect and says it will aim for “maximum impact at minimum cost” in everything they do.

“Rather than work on the principle of scarcity in education we want to see scale,” the Ufi Charitable Trust website reads.

“Giving more people more access and ways to learn gives them more chance of getting work.”

It later adds: “We know that because when we were learndirect, we helped more than three million people use technology to access skills and qualifications.

“Now, as Ufi Charitable Trust, we have the opportunity to build on that success and achieve the scale in education and skills that this country desperately needs.”

The launch event was hosted by Ray Barnes, chair of the Ufi Charitable Trust, who unveiled the organisation’s “strategic vision” and investment plans.

It also featured a Q&A panel session with Toni Fazaeli, chief executive for the Institute for Learning (IfL) and Rod Bristow, president of Pearson UK, among others.

A live stream of the event can be viewed here.

Hats off to Kensington and Chelsea College

Kensington and Chelsea College’s award winning millinery department is celebrating a string of successes as its student designs continue to dominate the London fashion scene.

Fenwick – one the of the UK’s top department stores – has sought out hats designed by the college’s millinery students to sell in store.

Miss Finch said: “I think the colours of the chosen pieces are fabulous and the way they have been made is excellent– but then they always are with the college’s millinery students.”

The millinery department also recently celebrated other high-profile student successes.

Sophie Beale, who studied HNC Millinery at the college last year, won a national competition set by Grazia Magazine to discover Britain’s next great hat designer.

Royals visit Newham College fashion show

The Queen was treated to an exhibition of designs by students from Newham College’s fashion and tailoring department.

Queen Elizabeth and Prince Philip inspected garments at the Fashion and Textile Museum during her Diamond Jubilee tour in Bromley.

Banuja Selvarajah and Jonathan Allen (right) both had the opportunity to speak to the royal party. Banuja said: “This was a once in a lifetime opportunity and it was fantastic. Studying on the Fashion Foundation course at Newham College has been great, but I never expected to meet the Queen!

Tailoring student Jonathan said: “It’s a real honour to show the Queen your work and to talk about the skills you’ve learned.”

UKCES survey highlights ‘skills potholes’ in the UK

More than two in five businesses operating in the UK do not provide training opportunities for their staff, according to research by the UK Commission for Employment and Skills (UKCES).

The survey, one of the largest ever undertaken in the world, also found that less than half of people in semi-skilled roles had received training in the past year.

Jeremy Anderson, chairman of global financial services practice at KPMG and a commissioner at the UKCES, said: “Some employers are outstanding at training their staff, but many are not.

“This has led to the development of so-called ‘skills potholes’ – areas, sectors or occupations which are suffering from deep, painful and persistent skills gaps.

“Like potholes they are often ignored, but risk making the road to economic recovery throughout the UK bumpier and slower than it needs to be.”

The UKCES survey found that employers in the UK spent a total of £49 billion on training during the 12 months prior to being interviewed.

Businesses well equipped with the skills that training brings are most likely to succeed.”

However, 45 per cent of respondents said they didn’t have a training plan or budget for training expenditure.

Mr Anderson added: “By encouraging employers to step up and take greater responsibility for the skills needs of their people we will help to align public and private investment in skills and fill in these potholes.

“But there are simple things that employers must do to help themselves, such as seeing training as an investment not a cost, being clear on what outcomes should be achieved from training and ensuring that employees have the opportunity not only to be trained but to put their training into practice.

“These simple steps can make a real difference.”

The Skills Survey 2011, which involved more than 85,000 interviews held between March and July last year, found that “elementary occupations” such as bar staff, cleaners, taxi drivers and machinists were the least likely to receive new or additional training.

However, the survey did find that 70 per cent of staff in the personal service industries, including child-minders, care assistants and nurses, had received training in the past 12 months.

John Hayes MP, minister of state for further education, skills and lifelong learning, said: “Businesses well equipped with the skills that training brings are most likely to succeed.

“We know that businesses that don’t train their staff are twice as likely to fail and there’s a very strong link between low skills, poverty and unemployment.”

Eighty per cent of employers who said they were struggling to fill vacancies due to a lack of skilled applicants admitted that it was forcing their staff to take on an increased workload.

Businesses later added that it was having “rising knock-on effects” on both morale and retention of staff.

“More direct impacts on performance were also commonly cited (47 per cent of those with any skill-shortage vacancies say they struggle to meet customer service objectives, 45 per cent have had to delay developing new products or services and 44 per cent have lost business to competitors), risking the competitiveness of the business,” the survey report reads.

The UKCES survey also found that almost a quarter (24 per cent) of employers in the UK had recruited at least one student straight out of university in the two or three years prior to the survey.

The research says most employers found students leaving education to be well prepared for the workplace, increasing with age and the standard of qualification they’ve achieved.

“Where recruits were considered poorly prepared for work this was most often put down to a lack of experience (of the world of work or, more generally, life experience or maturity), or to personality (poor attitude, or a lack of motivation),” the report reads.

SFA launches Community Learning Innovation Fund

A new community learning fund has been launched today by the Skills Funding Agency (SFA).

The Community Learning Innovation Fund (CLIF), which will be managed by the National Institute of Adult Continuing Education (NIACE), will provide grants worth up to £65,000 to learning providers and other organisations.

The funding, worth £4 million in total, will support projects which offer “imaginative community learning opportunities” for adults between September 2012 and the end of July 2013.

Geoff Russell, chief executive of the SFA, said: “I am pleased to announce this Fund.

“We have recently celebrated Adult Learners’ Week, and been inspired by how learning can transform people’s lives by giving them increased self-confidence, a better quality of life, building stronger families and communities.

“We know there is no one-size fits all model of learning, and what is really exciting about this Fund is that it empowers community organisations to think creatively about how they respond to the needs of local people in a sustainable way.”

NIACE say grants will be awarded to projects which widen participation in learning, develop stronger communities and link up with the Community Learning Trusts led by the Department for Business, Innovation and Skills (BIS).

“We have seen with the recent Adult and Community Learning Fund how even a very small project can make a huge difference to the lives of individuals, their families and the communities they live in,” said Sue O’Gorman, programme manager at NIACE.

“We are delighted that the Skills Funding Agency has been able to continue their vital support for these kinds of initiatives.

“We want to hear from groups and organisations from across the country which recognise the kind of learning that adults want and need in their communities.

“Together we can help transform the destinies of some of the most marginalised people in society by helping them to progress in ways that are most relevant to their lives.”

A prospectus published by NIACE says the funding can be used for all aspects of the project, including salary costs, equipment, staff training and marketing.

Grants worth £50,000 or more must be submitted to NIACE by June 28.

However, bids for projects worth less than £50,000 can be submitted by midday on July 5.

The prospectus says successful bids will be informed on August 16, with contracts issued “as soon as possible thereafter”.

We must protect FE for international students

There has been much debate and comment here and elsewhere about the damaging introduction of fees for FE students aged over 24. Our opposition to this is clear and the ‘Keep FE Free’ campaign will be NUS’ priority in the coming months but it’s important that we don’t lose sight of one of another careless reform being made by this government that is massively undermining the further education sector.

A change that will cost the sector tens, or possibly hundreds, of millions of pounds; a change that is already leaving students scrabbling to find a new college in the midst of exam season; a change that could see some students marked out as untrustworthy and their movements closely monitored; a change that risks a public perception of colleges as amateurish and unreliable.

I am of course talking about the controversial changes to the international student regulations, draconian conditions for students wishing to study in the UK and the restriction of the right to sponsor students only to those colleges with a Highly Trusted Status (HTS).

The government knew when they made a promise to reduce immigration to the tens of thousands that European law prevented them from having any impact on economic immigration from the Continent and that businesses would not accept any stem to the flow of skilled-labour from around the world into their UK operations, so it appears the education sector was identified as a soft target.

This set up an interdepartmental duel as the better angels (this time at least) David Willetts and Vince Cable fought to save the integrity of further and higher education in the UK and to protect one of the few industries that successfully brings money into UK. They were battling the devil’s advocates in the Home Office in the form of Theresa May and Damian Green who are focussed solely on getting the headline number down ignoring whatever comes crashing down around them. May and Green, backed by the Prime Minister, won out and students, colleges, education and the UK lost out.

NUS has been calling for students to be removed from net migration figures so that this important part of the further education landscape cannot be used as political football

A year on the changes are starting to be felt by students on the ground. In Scotland at least six colleges failed the new tougher tests and lost HTS. This left their international students suddenly having to find a new institution or face deportation. The government have just extended the guillotine for those institutions who have not had their applications processed yet, giving everyone a little breathing room, but the assumption is that storm will gradually spread south bringing chaos and upheaval for colleges and students across the UK.

Worrying for those of us that believe fully that FE is not just HE’s poorer sibling should be the potential shift in the perception of international students and our colleges. As we no doubt move towards months of hearing about students whose college has lost HTS and thus visa-less some students have disappeared from the bumbling hands of UKBA, international students will be viewed with suspicion, as infiltrators exploiting the UK’s education system as cover for entry to the UK.

Similarly, as stories abound of colleges being denied Highly Trusted Status the obvious assumption will be that those colleges are untrustworthy and administered by fools. It won’t matter that idiotic rules about ratios of failed students will mean that a college with only a few international students will lose its HTS if a couple don’t complete their course, the damage will be done.

There is still time to avoid irreversible damage to UK further education as a destination for international students. As we put pressure on decision-makers about other things it is vital that we don’t let calls for a rethink on student visas fall silent. Michael Gove has been depressingly silent on this issue so far, allowing the battle to rage between the Home Office and BIS but he and his department must be persuaded to get involved.

NUS has been calling for students to be removed from net migration figures so that this important part of the further education landscape cannot be used as political football. It’s crucial too that a better balance is found between ensuring that the reputation of the sector and the welfare of students is not compromised by bogus or incompetent colleges and creating instability and suspicion within the sector. I’ll be campaigning for these things this year and I hope that others in the sector will join with those in higher education to raise their voices as well.

Toni Pearce, VP for FE,
National Union of Students