Colleges undecided on ‘Trip Advisor’ website

Providers are remaining on the fence about Ofted’s Trip Advisor-style Learner View website.

The website, which cost £65,000 to develop and went live in time for Ofsted’s 2012/13 inspections, draws together the opinions of students about their courses and comes up with provider ratings.

Students are faced with statements such as ‘my course/programme meets my needs’ and ‘I receive the support I need to help me progress’. It then offers responses ranging from ‘strongly agree’ to ‘strongly disagree’.

The public can see the results, which are updated after every ten responses.

And among the providers to have had student feedback since Learner View’s launch were Lewisham College, which had around 80 largely positive responses by the end of October.

A spokesperson from Lewisham College, incorporating Southwark College, said: “At Lewisham College incorporating Southwark College we believe getting learners involved is a real positive, as long as it’s regarded as a snapshot picture and used productively and appropriately.

“Understanding what learners think is a very good idea, and we are interested in how Learner View will be used, especially whether it is going to trigger inspections if there are complaints or concerns.”

Bill Jones (right), executive director of planning and performance at Sheffield College, which had not received any student feedback on the website, said: “As the website has only recently been launched, it is too early to say how useful it is going to be. More of our students would need to complete the questionnaire.

“There are other questions that would also be useful to us, for example, asking students about their reasons for attending college and what their intended destination is, and it would be interesting to hear their views on teaching and learning methods.”

However, an Ofted spokesperson said there were no “current plans” to alter the website.

“The Learner View website is working well and Ofsted has been pleased with its results, therefore there are no current plans to change any of its features,” she said.

“So far, there have been 9,310 completed surveys, highlighting Ofsted is well on the way to reaching its 10,000 completed survey target by Christmas or in fact sooner.

“Currently, there are 424 providers with surveys completed and 87 with more than 10 completed surveys.

“It has been providing useful information for inspectors and providers. Ofsted is keen that learners continue to contribute their views in a variety of ways including Learner View.”

Ofsted’s national director for learning and skills, Matthew Coffey, said: “The National Union of Students and our learner panel quite liked the immediacy of Learner View — that what they think can be seen by people who can do something about it immediately.

“It gives an overview of what the student body is saying about their provider.

“But what is really important is that it doesn’t replace the interaction inspectors have with individual learners on individual courses.”

Skills Funding Agency ‘assured’ over Elmfield Training payments to Morrisons

A system of payments from the provider behind the UK’s biggest apprenticeship programme to the firm whose staff it trains has been given the green light by the Skills Funding Agency.

Elmfield Training, which was allocated £41m by the agency for the current academic year, has previously defended the payments to giant supermarket chain Morrisons, saying that it was “only right to share costs”.

The payments — understood to be £60 for every learner — began after the provider started one-day development sessions on key skills with apprentice staff at the chain, which last financial year had a turnover of £17bn.

Funding rules state that providers “must not use apprenticeship funding provided by the SFA to pay apprenticeship wages”.

But an agency spokesperson told FE Week that it is happy with the payments.

we are assured that funds are not being used in an inappropriate manner.”

“A training provider would not be able to use public funds to pay the salaries of staff covering for apprentices being released for off-the-job training sessions,” she said.

“Under the apprenticeship contract, employers agree to release staff for a minimum of one day a week and it is anticipated that this would be sufficient time to cover the needs of the individual and the requirements of the programme.

“In this instance we are assured that funds are not being used in an inappropriate manner.”

A spokesperson for Elmfield, which claims to have delivered around 100,000 apprenticeships for Morrisons since October 2009, said: “We’ve always supported Morrisons’ learners one-to-one with key skills, and last year we decided to add a one-day development day with groups of learners.

“The extra tuition means that we’ve been able to maintain high pass rates on both literacy and numeracy.

“For many of our learners in Morrisons, it’s the first time that anyone has supported them with these skills — and obviously it’s had a very positive effect on their confidence, as well as their ability to perform well at work.

“Morrisons makes a huge financial contribution to the apprenticeship through all the training and support it provides learners. Where additional costs are incurred to improve the quality of the programme, it is only right they are shared fairly, with ourselves as the provider.”

A Morrisons spokesperson said the company was also happy that the payments from Elmfield were above board.

The agency’s OK comes as company accounts reveal that Elmfield director Gerard Syddall, who owns 95 per cent of the company’s shares, took just under £900,000 in pay and dividends last year. Elmfield posted a £5.3m profit with Companies House — £7m down on the year before.

News of the payments and Elmfield’s continued profitability comes weeks after FE Week reported claims that the provider was proposing to shed a third of its 600-strong workforce.

In early October, two of every three staff were warned that they could face redundancy, according to a worker who wanted to remain anonymous.

The Elmfield spokesperson described the redundancy figures supplied to FE Week as “inaccurate, selective and misleading”. It would not comment further.

The company also declined to comment further on the payments system to
Morrisons.

Urgent reform to apprenticeships needed, says BIS Committee

An 11-month government inquiry into apprenticeships has recommended a host of changes, including “closer scrutiny, careful monitoring or even complete reform”.

The Business, Innovation and Skills Committee today published its report on apprenticeships. Click here to download the report.

It has called for an “overarching government strategy and clear purpose for the apprenticeship programme,” along with a “formal” definition of apprenticeship.

It also recommends a simplified funding system and a review of profit levels among training providers.

Committee chairman Adrian Bailey MP said: “The apprenticeship programme can play a key role in resolving some of this county’s most pressing issues.

“It can help us to create a more skilled workforce, to increase employment and to generate sustainable economic growth.

There are many areas that require closer scrutiny, careful monitoring or even complete reform”

“For these reasons, the government has, quite rightly, made apprenticeships a priority and has devoted significant resources to helping them thrive.

“But money does not guarantee success. The apprenticeship programme needs clarity, oversight and, in these straightened times, to demonstrate that it is providing value for money.

“There are many areas that require closer scrutiny, careful monitoring or even complete reform.

“This wide-ranging, evidence-based report carefully lays out the areas where we feel the current model could better serve apprentices, their employers, or, in many cases, both.

“Young people in this country should be given every chance to fulfil their potential in school, in work and in life.

“An apprenticeships programme that is fit for purpose will help them do this.”

The inquiry looked at a number of areas on apprenticeships, including government policy.

“Without clarity, there is only confusion. Confusion as to what the Government is trying to achieve, what apprentices should be focussing on and what employers should be offering,” said Mr Bailey.

“An apprenticeship programme without a clear strategy and purpose will not achieve its goals and will be open to abuse.

“This needs to be addressed as a matter of urgency.”

He added: “Quality, not quantity should be the over-riding measure of success for apprenticeships.

“It may be more difficult to measure, but this should not be a barrier to trying.

“An increase in numbers may always be welcome but a guarantee of quality will always be vital.”

Further issues examined by the committee were delivery and funding, apprenticeship preparation and value for money.

Mr Bailey said: “Apprenticeships are not just for the young. The current funding structure does not reflect this.

“It is disturbing that the Minister has no idea of the impact his department’s funding decisions may be having on older applicants.

“Apprenticeships are a viable and attractive route to a career and should be seen as equal to the university route.

“It is the responsibility of the Government, our schools and the National Apprenticeship Service to make sure they are presented in this way at an early stage in the curriculum.

“Our workforce must be encouraged to be as skilled as possible. Progression through the apprenticeship programme is key to achieving this.”

He added: “This is a time of austerity for Government, individuals, for families and for businesses. But it is important that we continue to invest in skills.

“We heard evidence of excessive profits at the public’s expense, of a Government paying out too much money far too easily and of a lack of genuine value for money being provided by apprenticeship schemes. This is unacceptable.”

See the November 11 edition of FE Week for in-depth analysis and reaction to the committee’s report.

Dual success for Plymouth carpenters

Two carpenters at Devon college have won a national crafts competition.

City College Plymouth students Jack Weekes, 19, and Sebastian Roberts, 30, both won first place in their category and were awarded £250.

More than 200 colleges took part in the competition, run by The Institute of Carpenters.
The site carpentry students were awarded first place in the South West regional category for their age groups.

John Bolt, wood occupations lecturer at the college, said: “This is a fantastic achievement for Sebastian and Jack, their hard work and dedication are an inspiration to others. The Carpenters’ Craft Competition builds on a long tradition of encouraging young people to develop their skills and craftsmanship and achieve the very highest standards of carpentry and joinery.”

Since his win, Mr Roberts has been made a practical skills lecturer at the college. He said: “I would like to take the opportunity to thank the staff and college for their knowledge and facilities and for enabling me to fulfil my potential and become the best carpenter I can be.”

Pop star joins mental wellbeing week

Television and pop star Kerry Katona spoke to students at a Chester college about her experiences battling mental illness.

As part of a mental wellbeing week, the former Atomic Kitten singer talked to more than 400 West Cheshire College students about her diagnosis of bi-polar disorder.

“As a bi-polar sufferer I want to raise awareness of mental health problems as so many people do suffer from them, but there is still a stigma around it,” she said.

“I wanted to share my story so any individuals know they are not alone and that there is support available for them.”

Steph Garrett, the college’s assistant manager in health and wellbeing, said: “Kerry’s speech went down really well with the students. She has such an interesting story and really helped to explain and raise awareness about the effects of mental health and the importance of recovery.”

During the week, students also heard from a speaker who talked about her experiences with anorexia and self-harm, and created t-shirts with their thoughts about mental wellbeing to tackle stigmas.

Images help to ward off stress

Mental health wards at a Kent hospital have been brightened thanks to artwork created by local college students.

Thirty Canterbury College students have been working closely with patients and staff at St Martin’s hospital to create graphics and photos that evoke serene outdoor spaces for its new £10m wards.

The graphic design and photography students were given a £25,000 budget for the project.

The hospital’s director of acute services, David Tamsitt, said: “The partnership between St Martin’s and the college has been great and has allowed us to promote mental health awareness amongst the young people too.”

The wards’ lead occupational therapist, John Puddle, explained how the students’ images would increase patients’ chances of recovery: “In mental health there is evidence that calming and naturalistic art reduces the level of stress and aggression in the wards. It’s been a great collaboration.

“The hospital has really got a lot from it and I hope the students have too.”

Gym kitted out in Olympian style

Somerset students have been running in the footsteps of Olympians thanks to the arrival of £60,000 worth of sports equipment.

Weston College’s fitness suite has been kitted out with the same hi-tech machines used at London’s Olympic village.

Student Jamie Dulleham, 18, who studied a diploma in sport at the college and is now an apprentice with Allied Homes, helped staff source the TechnoGym equipment, which includes running and upper-body machines, cross trainers and a dual adjustable pulley.

Darran George, head of the service sectors faculty, said: “The machines are right up to the minute in terms of their spec. They do all the usual things like monitoring heart rate and calories burned, but they are also linked to the internet, and can even be used to help with literacy and numeracy.”

Students dig in for Darlington

Green fingers have brightened up schools and care homes in the North East, thanks to some local students and a donation from a DIY store.

Students at Darlington College dug in to help out children and elderly residents improve their outdoor spaces, using equipment provided by Wickes.

The 200 amateur gardeners participated in the project as part of the Council for Voluntary Service’s Make a Difference Day. Wickes became involved after the college requested equipment from their local store.

Michael Rowntree, manager of Darlington’s Wickes said: “I think the project was excellent, especially helping out our older residents and young children, and we were really pleased to get involved.”

Construction students also took part in the project, building planters for care homes and schools without large outdoor spaces.

Tracy Hawthorn, assistant director at the college, said: “Make a Difference Day is a great chance for our students to try something different and get hands-on with their local community.”

Students’ work gets into print

Photography students in Staffordshire have had the chance to develop their skills by taking part in a live brief and magazine photoshoot.

Burton and South Derbyshire College students Coral Catullo, 19, and Josh Geary, 20, were selected to take part in a feature in BTN Magazine on the new Hilton and Hampton by Hilton hotels at St George’s Park, Burton upon Trent.

The Duke and Duchess of Cambridge opened St George’s Park, dubbed the ‘new home of English football’ on October 9, and the new hotels will play host to sport, business and leisure guests.

Both Josh and Coral are studying for Level 3 Btec Extended Diplomas in Art & Design – Photography and Digital Imaging Pathway Their photos from the shoot have been published in BTN Magazine, a bi-monthly lifestyle magazine dedicated to Burton upon Trent.

Josh said: “We enjoyed the opportunity to work on a live brief. It was a lot of pressure on the day, but it was fun.

“We’re really pleased with how the photos look in the magazine.

“The project been a good experience for our future careers and will look fantastic in our portfolios.”