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New Ofsted inspections to start this week
Matthew Coffey, Ofsted’s national director for learning and skills, writes for FE Week about the issues raised for providers.
It has been an eventful year for all of us involved in the FE and skills sector. In July, for example, we held our first learning and skills lecture at City and Islington College where the panel discussions, chaired by Baroness Sally Morgan, got to the heart of many issues affecting our sector.
Joining the discussion was Frank McLoughlin, principal of City and Islington College; Neil Carberry, director of employment and skills at the Confederation of British Industry; and Professor Ken Spours, head of the department of continuing education at the Institute of Education.
And it will come as no surprise that the new common inspection framework for FE and skills will start this week. From now on, providers can no longer be judged as “satisfactory”. Instead, we are replacing the category with “requires improvement”.
At last week’s AoC seminar, several HMI-facilitated workshops allowed delegates to explore the new framework in detail.
Sir Michael Wilshaw, the chief inspector, recognised the quality of our providers.
He said that he was impressed by learners and the wide range of courses, from entry level to degrees. He had often heard the FE and skills sector described as the “Cinderella” of education, but he did not share that view.
“Nothing could be further from the truth,” he said. “I have no doubt about the importance of FE, the range of learners you serve, the talent and commitment of the people working within the sector or the expectations now being placed on you to help the country out of the depths of recession.”
Like me, Sir Michael was struck by the differing in standards, both in providers he visited and our inspection findings.
Just raising expectations through targeted inspections will not be enough”
He recognised our risk-assessed approach had targeted inspections on providers where there was the greatest concern. This inevitably led to a more negative grade profile than if we had kept using our previous approach.
The conference was also an opportunity to underline our concern about the quality of teaching and an undue focus on passing qualifications without ensuring that learners were sufficiently challenged or adequately prepared for the next stage in their lives.
In September last year, there were more than 350 learning and skills providers judged as satisfactory in their most recent inspection. Sixty-nine colleges had been judged satisfactory for two consecutive inspections, including 29 that had been judged satisfactory for a third time.
Just raising expectations through targeted inspections, however, will not be enough.
Ofsted has a greater role here. We can complement the work of those bodies charged with bringing about improvement and invest more of our resources to supporting providers to improve.
I will provide more detail on our plans in November.
Inspections under the new framework will start this week with a much-reduced notification period of two days. We launch Learner View, our online tool designed to enable learners to tell us their views about their college or provider, at the same time.
And, of course, as the new academic year begins, the production of the chief inspector’s annual report gathers pace.
This year’s report is much more interactive to enable greater access to the vast body of knowledge collected from inspections last year.
I look forward to seeing all FE professionals out and about, either on inspection or at the packed conference programme we have committed to attend throughout the autumn term.
Go on – take the pill and join the tablet revolution, says Clay
The tablet computer is not new. It’s beenwith us for around 40 years, but only recently has it had an impact – and a big one – on learning and teaching in FE institutions.
The Association for Learning Technology’s (ALT) annual conference in Manchester (see picture) was a chance to debate its use and its future.
James Clay (right), the information, learning and technology manager at Gloucestershire College, asked questions such as what sort of learning activities and scenarios are making best use of the tablet? And, where will tablets take us?
“Virtually every educational institution I’ve been to in the past 12 months has been talking about tablets,” he said. “They are in classrooms, in libraries, in workrooms and in the hands of learners.”
When he later spoke to FE Week he criticised the unnecessary use of pilots and projects to test the device, arguing that learning providers often replicated research already carried out by another institution.
“The core reason why we use pilots is because we can’t afford a roll-out,” he said.
“I have to admit, I’m not a great fan of the word pilot or project, because it implies it’s going to end. To me, if you’re introducing a new technology it means that you’re changing the way that society works from then on. If you do a 12-month pilot, it implies that at the end of the 12 months you’re going to stop using it.”
To stress his point, Mr Clay used the example of a free e-book collection his college was given by JISC, an organisation that champions the use of digital technology in education.
Virtually every educational institution I’ve been to in the past 12 months has been talking about tablets”
“I remember talking to someone who asked which group we were going to pilot [the collection] with. I said ‘no, we’re going to roll it out across the whole college and we’re going to target everybody with the e-books’, because the research had already been done.”
Only a few people used e-books when the college introduced them, but the right structures were in place when they became part of mainstream and their use rocketed.
Mr Clay told delegates that it was key to think where technology would be in the next five to 10 years, rather than where it was now.
“You’ve got to focus away from the here and now,” he said. “Just because it’s popular, just because it’s mainstream, doesn’t mean that’s its the future, it means it’s already here.”
Mr Clay added that it was not about trying to predict new technological devices, but rather considering what was going to happen with society in the future.
In terms of FE, he believed that technology would remove the geographical boundaries between colleges.
“Colleges can be anywhere,” he said. “At the moment you go to your local college because it’s local, because geography is important.
“But in a few years’ time, when people have got these connections, geography will be less important. It will still be a factor, people will continue to go to their local college, but for many it will become less important.”
He said the “smarter colleges” were already looking into this. “They’re getting their name about in other locations, competing directly with local colleges. It’s about awareness-raising, so that when people think ‘I need to do a college course’, the one they think about is not their local one.
“We cannot afford to let learners fall down by the wayside.
“Technology is a solution to that problem, because it enables us to provide a much greater depth and richness of resources, different kind of learning experiences, and new ways of assessing learners that will allow us to ensure that our learners are successful.”
Mr Clay reinforced how tablets could help with a student’s learning: “It’s about personalisation.
“A learner who missed last week’s class or didn’t quite grasp the outcomes, can go on their device to go back to last week’s lecture notes and assignment materials.
“Likewise, the learner who read the textbook and thought ‘this is really easy’, is being directed to go forwards.”
Who’s fooling who over the GCSE fiasco?
Professor Daniel Khan OBE, chief executive of OCN London, considers this year’s change in grade boundaries.
Since thousands of 16-year-olds collected their GCSE results, the unprecedented decline in A* to C grades has hardly been out of the press. For the first time in the history of the qualification, the percentage of students gaining these grades has fallen. At the fore of the fiasco is the altering of the grade boundaries for English between January and June.
The consequence of such interference was that a student who received a C grade in January could have received a D in June, with the exact same mark. Altering the boundaries in the same academic year has been labelled “scandalous” by some teachers and head teachers and will undoubtedly have serious implications for the futures of thousands of young people.
Ofqual immediately responded that the June grades were “fair” and the issue lies in the January examinations. The grades awarded in January were “generous” and, as a result, in June the boundaries were raised and fewer students achieved the crucial C grade.
Yet, contradictory to this, recently leaked letters reveal that Ofqual ordered the awarding organisation, Edexcel, to alter the June grades just two weeks before the results were published. They did so amid fears that too many students were going to get C grades.
Education Secretary Michael Gove has offered his sympathy to students who have not received the grades that they expected — he has even admitted that students were treated unfairly — but has ruled out ministerial intervention.
Nevertheless, the remarkable decision to move grade boundaries between January and June has sparked suspicions of pressure directly from Gove. Since assuming office he has taken a firm stand against grade inflation and has often spoken of the “dumbing down” of exams. It seems more than a coincidence that the first decline in the number of A* to C grades happened this year — who’s fooling who?
What has happened raises questions over the very purpose of education”
Regardless of whether Gove did directly put pressure on Ofqual, the fuss this August raises questions over the purpose of education. It highlights the direction which this Government appears to be heading and its keenness to use grades as a sole measure of success.
Gove’s vision for the future of GCSEs recommends the introduction of one exam per subject, provided by a single board, without assessment by coursework. His desire to implement a traditional examination system, which harks back to O-levels, will produce a certain culture within secondary education. Such a focus on exams, and allusions to the former system, has led to many accusing Gove of being stuck in the past and reluctant to adopt more innovative ideas.
Exams test a student’s ability to study in a very specific way. Under the Gove doctrine the general aim of education would be to prepare students to absorb as much information as possible and then recount it all in just a few hours at the end of the academic year. Other measures of ability, such as independent pieces of coursework, would be discounted. Arguably this would assess just one form of intelligence and risk reverting back to the two-tier system where students who performed less well in exams were left behind.
The direction of the Government, and the furore over the GCSE grades, begs the questions — should secondary education require students to acquire knowledge solely to perform well in exams, knowledge that they may use little of in the future, or should it prepare them for the workplace and equip them with skills for life?
Further, is intelligence a single entity or is it multi-faceted and expressed in a variety of ways? If the latter is true then surely using exams as the key driver behind learning is somewhat one-dimensional. Using exams as the primary way to test the performance of students fails to consider that there is more to education than out-performing classmates in the number of A* to Cs achieved.
The fools in this fiasco will be awarding organisations if they allow politicians or regulators to dictate their mission, values and ethos. They need to ensure that learners are fairly assessed and given the opportunity to enhance the quality of their lives and enrich their community through the acquisition of knowledge and skills.
Changes to your PAYE
The much-loved P35 is one of a host of forms on their way out under reforms of the Pay As You Earn (PAYE) system next year. Here, former Association of Colleges finance specialist Robert Russell looks at the issues those who hold the purse strings should be aware of.
Finance directors have to budget for all the “knowns” and “unknowns” as referred to by former United States Secretary for Defence Donald Rumsfeld, who said: “There are known knowns — there are things we know that we know.
“There are known unknowns — that is to say, there are things that we now know we don’t know. But there are also unknown unknowns — there are things we do not know we don’t know.” And it is the unknowns which so often cause finance departments angst.
Crossing the chairman of the board’s palm with silver might provide a short-term solution, but many find creating a contingency fund more pragmatic and less risky.
The following are changes to existing procedures which may affect budgets for the coming year, and ones that all finance directors should be aware of.
Her Majesty’s Revenue and Customs (HMRC) has determined that the existing PAYE system wasn’t operating as intended and it will be introducing Real Time Information (RTI) from April.
The reforms, with all employers using the new system from October 2013, will result in monthly reconciliation of pay records, replacing the annual reconciliation and potentially-affected cashflow.
The new system will see the abolition of the P35, P14, P46, P38a and P38. New forms coming in their place include full payment submission, employer alignment submission, employer payment summary, National Insurance verification number and earlier year update.
The move to RTI seems innocuous, but results in some surprising changes, including the introduction of reporting of payments below the National Insurance threshold, and HMRC state, “even if the amount is less than £20 a-month”, and the removal of P38s for students.
There will be an additional cost of £150m to £200m a-year across the college sector”
With regards auto enrolment, from October, the Pensions Act 2011 and The Automatic Enrolment Regulations have established new deadlines for employers.
These were stretched for the smallest companies, but most colleges will have to comply at some point in 2013 — this staging is determined by payroll size.
The necessity of enrolling all eligible staff onto the local government pension scheme (LGPS) or teachers’ pension scheme (TPS) is likely to cost colleges quite a bit.
When auto enrolment was introduced in the US in 2006, pension take-up increased to 90 per cent from the previous 50 to 75 per cent.
Colleges, with about 60 per cent uptake of pensions currently, increasing to about 80 per cent, would see an additional cost of £150m to £200m a year across the sector.
Pension contributions increase in April; colleges should be aware that most of their TPS staff will face the second round of increases in their contribution rates from that date.
Those TPS members in colleges with pay freezes will have less take-home pay at the end of April. Most LGPS members will face increases from April 2014.
It should also be noted that in the longer term, employers may well face increases in their contributions from the current 14.1 per cent.
The Department for Education states the employer contribution cap will be set “at 2 per cent above the employer contribution rate calculated ahead of the introduction of the new scheme in 2015”.
Another issue relates to employer’s national insurance contribution rebate for contracted out staff — that is, those enrolled on the TPS and LGPS.
The Treasury has stated it will remove the 5.3 per cent existing contracted-out rebate which public service pension scheme members and their employers enjoy — 1.6 per cent rebate for employees and 3.7 per cent rebate for employers.
The Treasury has not issued a date for the closure, but the rebate will close when the new higher state pension is introduced, which may not be for a few years yet.
The abolition of this would result in additional costs to the sector of between £120m and £160m a year.
Plans for audit of ‘rip-off’ provider fees shelved
Plans for a government clampdown on “rip-off” provider fees have been shelved as industry leaders look at self-regulation.
The Skills Funding Agency had said providers who subcontracted would need to prove they weren’t charging excessive management fees.
But its plans to introduce stricter controls, revealed in FE Week in July, were dropped in favour of input from within the industry.
That input, due from December, will come from the Association of Employment and Learning Providers (AELP) and the Association of Colleges (AoC).
An agency spokesperson said: “We are continuing to work with the sector on a range of issues relating to effective supply chain management.
“An external advisory group is currently working with the agency to assess how to effectively implement this.
“We have agreed not to invoke this particular clause until the work is complete.
“This has been communicated to all providers and as soon as the work of the advisory group has been completed, the outcomes will be shared with the sector.”
One subcontractor, who wanted to remain anonymous, spoke to FE Week in June, branding some FE college fees a “rip-off”.
We advocate sector-led self-regulation rather than mandatory structures.”
And Sally Garbett, an independent consultant and trainer for Read On Publications, told FE Week the following month: “One FE college hiked their management fees from 20 to 30 per cent this year and will now retain £1.9m of the 16 to 18 apprenticeship funding.
It had got nearly £5m for 16 to 18 apprentices.
“I find it hard to think that any admin operation could cost £1.9m. And I know that the advice and support they provide amounts to little more than quarterly visits and administrative monitoring.”
However, the days of such fees could be numbered as the agency gets advice on management issues.
Paul Warner, director of employment and skills at the AELP, said: “It was a very positive step by the agency to take these proposals off the table while the advisory group is still undertaking its work.
“This will give the sector an opportunity to come up with solutions that avoid burdening colleges and providers with costs that take money away from frontline training – and this, after all, is what the issue is about.
“I am confident that we are well on course to produce an accord that will help to put an end to poor practice while safeguarding legitimate business arrangements between providers.”
An AoC spokesperson added: “We advocate sector-led self-regulation rather than mandatory structures.
“We are working hard with AELP to ensure that best practices are shared across all providers who sub-contract any of their funding.”
Focus on ‘Deptford not Delhi’ says Ofsted chief
Colleges could be at risk of focusing on international opportunities to the detriment of home-grown learners, Ofsted chief inspector Sir Michael Wilshaw has warned.
The former head teacher and executive principal spoke on the dangers of foreign recruitment in FE at a conference organised by the Association of Colleges (AoC). His remarks came in an introductory speech to around 160 delegates at the event, held on Monday last week at Prospero House, London Bridge.
Conference-goers, who were banned from live tweeting, later told FE Week that the chief inspector questioned the drive of colleges to increase their intakes from abroad, questioning whether the focus should be on “Deptford not Delhi”.
They also told FE Week, which was subject to a press ban for the event, that Sir Michael spoke of supporting colleges in their concerns over inspections.
His warning on looking abroad came just five months after former FE Minister John Hayes launched the FE Global Strategy.
The AoC had played a key role in developing the strategy at the request of the Department for Business, Innovation and Skills (BIS).
It’s clear to us that colleges are businesses and they need to be business-like”
In December, BIS said in its New Challenges, New Chances report: “Although currently higher education is by far the largest export market, there is significant emerging demand and potential for technician and higher level vocational skills, which are widely recognised as essential to sustain balanced economic growth.
“Further education exports are already valued at £1 billion a year.”
The report added: “We want to ensure that FE is in the strongest possible position to take advantage of these opportunities and punch its weight internationally.”
And even the AoC itself has taken a lead on capitalising on foreign potential with its move to create an India Office for recruitment on behalf of subscribing colleges.
But Joy Mercer, AoC policy director, defended moves abroad.
“It’s clear to us that colleges are businesses and they need to be business-like if they are to effectively deliver quality to their students,” she said.
“The government’s report called for a global education strategy that’s very much about providing opportunities to our students and our colleges on an international stage.
“For colleges that engage in international work there’s no evidence it diminishes the quality of education at the time of inspection.”
An Ofsted spokesperson declined FE Week’s request for a copy of Sir Michael’s speech.
However, Miss Mercer said she welcomed a commitment from Sir Michael to put FE inspections “on a level playing field” with those for schools.
“But we are disappointed this won’t happen until the new inspection framework for schools, in 2016,” she said.
“One such disadvantage against schools is the fact colleges’ data registers student retention levels, whereas schools don’t.”
Failed Skills Funding Agency research tender ‘ridiculous’
A 33-day timescale for research into a new payments regime for adult learning has been branded “ridiculous” by an FE consultant.
Fourteen contractors were invited to bid for the Skills Funding Agency (SFA) project , but not one went for it.
Ian Nash, a member of The Policy Consortium, said the timescale was “inadequate. The people who set these deadlines ought to try to do what they ask.”
The agency has now revealed that after “helpful feedback”, the job would be put back out to tender with “revised” specifications and a new deadline of December.
The timeframe was ridiculous. Has anyone in SFA tried to get hold of people for interview in 33 days?”
“Following the recent tender exercise and the helpful feedback received from two of the 14 providers within the framework for contractors in category two – economic and econometric forecasting analysis – we are reviewing the tender specification,” said an agency spokesperson.
“We plan to issue a revised specification with a completion deadline of December.”
The initial tender for research into a single rate for English and maths called for at least 70 interviews.
Industry insiders, including college heads and teachers and stakeholder organisations, were to be quizzed and the report was to include conclusions and recommendations.
Mr Nash said: “We have been in contact with organisations that would have considered bidding. The reasons they did not is clear.
“First, the timeframe was ridiculous. Has anyone in SFA tried to get hold of people for interview in 33 days?
“That sounds a long time, but in practice, as such organisations repeatedly tell us, it’s inadequate to set up and carry out interviews from cold, especially where senior managers are concerned. Their diaries are usually committed far in advance.
“Second, employers, teachers and managers are busy; they are not sitting around
waiting to be interviewed.
“And third, they tell us that when they do get the time, other more important things get in their way – like running their business and teaching their students.
“Moreover, to try to achieve this at the beginning of an academic year when staff are frantically appraising, enrolling and inducting learners suggests these people have much to learn about in the world of education and training.”
He said there was also scepticism that “too much of such work related to ministerial whims and departmental world views, rather than finding real evidence”.
The move to commission the report came three months after the agency announced the changed payment rate following an investigation with the Funding External Technical Advisory Group.
It said that English and maths would be funded at a base rate of £336, with a 1.3 weighting factor boosting that to £437 for entry level maths.
However, an agency spokesperson said at the time that their published figures could be “revisited,” after concerns about the data used for its calculations.
Paul Warner, chief executive of the Association of Employment and Learning Providers (AELP), said: “Timelines are now very tight and the agency can’t afford to hang around.
“Therefore AELP and our members are very willing to work with the agency to compile the required information.”
He added: “Despite the lack of interest in the tender, we felt it was right for the agency to commission this research because it is our understanding that previous cost calculations were based on a limited cohort that was centred on classroom delivery.
“A better assessment of the true costs in a work-based learning environment is needed to avoid training providers taking a major hit on rectifying the failings of 11 years of statutory schooling in a short period.”
Another student satisfaction website launches
A new Ofsted website measuring student satisfaction has entered the market, prompting concerns of a clash with the Skills Funding Agency’s £30m FE Choices site.
Learner View, which went live in time for Ofsted’s 2012/13 inspections, draws together the opinions of students about their courses and comes up with provider ratings.
Students are faced with statements such as ‘my course/programme meets my needs’ and ‘I receive the support I need to help me progress’. It then offers responses ranging from ‘strongly agree’ to ‘strongly disagree’.
The public will be able to see the results once there has been “sufficient” response.
The agency’s FE Choices, formerly Developing Framework for Excellence, also produces provider ratings, but based on the findings of a research company that carries out its own interviews.
But it is understood that at last week’s Association of Colleges’ conference on Ofsted inspections questions were asked about the similarities of the two sites.
Learner View represents an opportunity for the learner voice to become properly embedded into inspection processes”
However, an Ofsted spokesperson pointed to a number of differences between it and FE Choices. “Our website is targeted at inspections – that’s the major difference. We’ve both got different ends” she said.
“FE Choices is more about pitting provider against provider and giving prospective students information that will help them to make a decision about where they want to go.
“Learner View is to do with students already enrolled and getting their views and inputting them into what we do.”
Delegates at the conference heard how Learner View questionnaires were open all year round, but providers would be requested to tell learners about the site by the end of the second day of inspection.
They also heard how the results would feed into annual risk assessments, alongside other evidence, to help decide which providers were inspected and when.
Plus, inspectors could view and analyse the latest results during the inspection.
Toni Pearce, National Union of Students vice president with responsibility for FE, welcomed Learner View.
“We are pleased that Ofsted has recognised the need to review its methods for consulting learners,” she said.
“Learner View represents an opportunity for the learner voice to become properly embedded into inspection processes, which is particularly important as we move towards more ‘light touch’ inspections, and where continuous audit of provision will be crucial in ensuring that learners get a fair deal.
“It is particularly welcome that it will be open continuously to contributions from learners, whether or not their college or learning provider is being inspected and whatever age they happen to be, and that live view data will be made available.
“These are important steps towards protecting all learners against poor provision.”
Learner View is due to be launched officially later this month.