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Data for course directory to be rated
Providers will be scored on information they submit to the National Careers Service (NCS) online course provider directory in a bid to combat problems with missing and incomplete data.
The provider quality dashboard, to be introduced in April, will rate providers according to the quality of the data they upload to the directory and will make it mandatory for the entry for each to include a course summary, entry requirements and a course-specific web-address.
The NCS update announcing the dashboard said it would “provide an objective measure of [data] quality.”
Submitting information to the directory is a Skills Funding Agency contractual requirement, but concerns were raised last year over the directory failing to adequately display the options available to people searching for courses.
Following issues raised by the Association of Colleges (AoC), the response from NCS director Joe Billington, seen by FE Week, addressed “problems encountered by colleges and learning providers,” including data quality, bulk uploading of data and the site’s functionality.
No project of this size is without snags and we are working with SFA to make sure that the initial wrinkles are swiftly ironed out.”
He added: “The tool [provider quality dashboard] is intended to support conversations about course directory data quality between relationship managers and learning providers and to show to learning providers the reasons why their data may not always be found through the course directory.”
The AoC also said the directory had been problematic.
Policy director Joy Mercer said: “No project of this size is without snags and we are working with SFA to make sure that the initial wrinkles are swiftly ironed out, which also means we are encouraging members to get their information up onto the directory as soon as they can.”
She described the Department for Business, Innovation and Skills’ investment in the project as “a positive step” that would “no doubt produce rewards” for aspiring learners.
According to the NCS, 150,000 searches a month are conducted on the directory and the number of failed searches has dropped from 45 per cent of searches per month to less than 10 per cent since November.
Stephen Hewitt, Morley College’s strategic funding, enrolments and examinations manager, who has attended sector feedback meetings about the directory with the agency and the Information Authority, warned further investment would be needed to improve the search engine ranking of the course directory.
He said: “Our systems aren’t showing we’re getting any referrals from the information we provide so we’re quite surprised to find they’re getting 150,000 hits a month.”
Mr Hewitt pointed out prospective learners would simply enter their desired course and location into a search engine and would find, as he had, the top results were local college websites or a commercial competitor to the course directory.
“I’ve yet to see the course provider’s directory on the first page of Google, which effectively means it doesn’t exist.”
He said there were “genuine concerns about the entire validity of the project”.
“The provider quality dashboard will improve it, and the data on there will be better, I just don’t see the point of the directory – there is already a course provider directory available and easily searchable by the public and it’s called Google,” he said.
An agency statement outlined the support available for providers, including a dedicated team of information officers, contactable at support@coursedirectoryproviderportal.org.uk, and seminars taking place in March.
Joe Billington told the AoC there were clearly further improvements to be made, and added the NCS would work with providers to ensure the improvements to the technical specifications of the directory continued to improve the customer experience.
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Ofsted clashes with AoC over ‘consequence of failure’
Ofsted boss Sir Michael Wilshaw has clashed with the Association of Colleges (AoC) over the issue of failing colleges after claiming there was no “consequence for failure in the FE sector”.
Flanked by his learning and skills director, Mathew Coffey, Sir Michael told members of the education select committee that the system for failing schools was different to that faced by colleges.
“I think one of the reasons why schools are improving their performance but colleges aren’t, is that there are very clear consequences to failure and underperformance in the schools sector,” he said, having revealed plans for a new ‘excellent’ grade in leadership.
“If a school becomes inadequate and remains so, the head usually goes, something usually happens to the governing board … etc.
“We don’t sense there’s that same sense of clear consequence for failure in the FE sector and that’s where both the Department for Education and Business, Innovation and Skills have got to take action.”
Sir Michael’s claim drew a swift response from Joy Mercer, AoC’s director of policy.
“We would challenge those statements which appear to be unsupported by evidence,” she said.
“The consequences for failure in a college, for instance, are comparable to schools — governing bodies regularly hold senior management teams to account for performance.”
The Ofsted duo were giving evidence on a number of issues from Ofsted’s annual report last year that was highly critical of colleges.
“With this report I tried to make it clear that schools are getting better but not as quickly as they should do and there’s a real problem in learning and skills,” said Sir Michael.
Ofsted has itself come in for criticism for targeting poor colleges with a ‘risk-based approach,’ but took the opportunity to defend itself at yesterday’s (Wednesday, February 13) hearing.
“In learning and skills we adopt the proportionate inspection approach, and this year about a third of all our learning and skill inspections were brought forward on the basis of the risk we felt they posed to us,” said Mr Coffey.
“For colleges as part of that cohort it was more like 55 per cent. It’s right to target our resources where they’re most needed, particularly when the cohort of people studying are only studying for a relatively short period of time, one or two years, so we can’t wait for crisis point.”
But the AoC’s Ms Mercer hit back again.
“We need to remember 64 per cent of colleges are graded outstanding or good from their last inspection, but neither AoC nor its members are complacent,” she said.
“The annual report no longer represents a state-of-the-nation view, nor does it provide a reliable year-on-year comparison. For example, last year 44 per cent of college inspections were conducted on a risk assessed basis — as opposed to 34 per cent in schools — meaning that a skewed sample of colleges was inspected.”
Sir Michael Wilshaw, HM chief inspector, Ofsted
Nevertheless, Sir Michael won Ms Mercer’s approval with plans to bring school careers guidance under the inspection remit, but reiterated fears that college principals had lost focus on the quality of teaching.
“It’s really important that impartial advice is given to students on progression routes and I’m not sure that’s the case,” he said.
“In our adjustment to our inspection framework from September we will give the inspection of careers advice a priority.”
He added: “Getting principals of colleges to focus on what’s important is absolutely critical. They lost their way a bit and focussed on capital investment, extending their reach, building programmes, going abroad to attract students and so on.
“All those things are important, but equally, if not more important is what’s happening in the workshop or the classroom — as an eminent ex-principle said to me ‘they need to start worrying more about what’s happening in Deptford rather than Delhi’.”
Meanwhile, just days after an FE Week special investigation into tumbling inspection grades at London colleges, Mr Coffey revealed fears about the capital’s FE institutions failing.
“There is an urban college issue, particularly a London college issue and we have seen some decline in inspection grades in London,” he said.
Matthew Coffey, Ofsted director of learning and skills
And with a government announcement on the funding of Local Enterprise Partnerships (LEPs) next month expected to include a single pot of cash taking in the adult skills budget, Mr Coffey said he wanted to see FE representation on LEP boards.
He also expressed fears the FE sector was not ready for the raising of the participation age (RPA), and that funding problems had been “at the heart” of many college problems.
Mr Coffey said: “Given what we’ve said in the annual report about key challenges, essentially about insufficient good quality teaching, some concerns about teaching of English and maths at level two, we are concerned about the preparedness of the sector to be able to take on board what essentially will equate to another 250,000 students by 2015.”
He added: “Funding has been at the heart of many problems we’ve identified and the report does pose the question ‘is the system fit for purpose?’ Its main reference point is the financial incentives have all been wrong; they’ve led to very low level qualifications being delivered across the board to a wide number of students.
“For example alcohol awareness and personal effectiveness — because they’re funded and because it delivers the money, but what chasing this money has done, is taken the leadership’s eye off the ball of what really matters, which is teaching and learning.”
The AoC’s Ms Mercer said: “We welcome Ofsted’s recognition that a lack of stability in the system caused by colleges having to chase funding year to year has been at the root of many of the problems the report identified and that perverse funding incentives need to be addressed.”
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