Getting our priorities right

After a lukewarm reception, the guild project seems to be picking up steam. As the consultation period begins and the guild’s future hangs in the balance, Peter Davies reflects on how far they’ve come and how far they still have to go.

It has been a hectic 11 weeks since the launch of the guild project and my start on November 21.

At that stage there was a general idea of the possible role, covering teaching and learning, leadership and governance and related professional skills.

But exactly what this meant, how it could be achieved and how it could add value was still pretty vague.

We were not even sure if the sector really supported the concept. That was partly why we immediately set up an online survey, which was really well supported with 404 responses, but more importantly showed 50 per cent of respondents supported the concept and only 8 per cent did not, with the rest being neutral pending more understanding.

Even more encouragingly, 69 per cent felt that if set up well, the guild could add value to the sector — a better level of support than many expected.

There were also some good indicators about specific roles with 87 per cent support for including qualifications and standards, even if that is a bit obvious.

Equally, together with feedback from focus groups, it became evident that we needed, with the sector, to identify much more clearly what the guild’s potential role and value might be.

If the stats are anything to go by, I think we certainly generated wide interest, with 2,700 blog views and 2,000 website visits, viewing over 6,600 pages.

Based on project papers, we had very positive steering group discussions, settling on some top level aims around ensuring the best possible learner experience and outcomes; enhancing the reputation of the sector; articulating provider best practice for the workforce; and making the sector an attractive place to work.

We then postulated that “the most important enabler for the achievement of these high level aims is to have a professional, motivated, respected and highly effective workforce… underpinned by effective governance and accountability.”

Defining the key aims allowed us to focus on the main areas of relevance supporting professionalism, which I hope people will identify with when they read the consultation document.

I hope I am not deluding myself in thinking that there has been an increasing level of enthusiasm for the guild”

It suggests that the guild might be responsible for qualifications and standards, continuous professional development and networks of professionals, underpinned by research and sharing best practice, definition of the wider personal qualities and characteristics associated with professionalism, definition of the attributes required for a world class workforce, and understanding of how a professional workforce contributes to overall sector reputation.

We also proposed options for governance, accountability and operational structures, which align with being ‘sector owned’, a premise supported by 86 per cent in the survey.

This is not just about legal niceties, but also finding mechanisms to ensure that the sector really can decide what the priorities are for the guild, both strategically and operationally.

In recognition of the resource pressures being felt across the sector, we have also suggested adopting a lean operational model, which relies much more on working with and through other bodies, as well as sector supported, committee structures to ‘run’ the show.

With the pressure on people’s time, I don’t underestimate the challenge, but equally I hope the proposed structure really does empower the sector to take charge of this very important part of our business and engender a real commitment to be involved.

Personally, I hope I am not deluding myself in thinking that there has been an increasing level of enthusiasm for the guild as people understand more about its potential.

We know that we have a shorter consultation period than is ideal, but our commitment to full consultation remains and I am really looking forward to hearing people’s views on the proposals in the consultation document, which we need to help define the implementation plan due at the end of March.

Interested parties have until February 22 to return views on the document, which is available for download at www.feguild.info together with the response form.

Peter Davies CBE, FE Guild Development Project lead

Paul Phillips, principal, Weston College

Wrestling fan, booker of TV celebrities and former disco promoter — it’s a picture of North Somerset principal Paul Phillips that not many will recognise.

Mention instead the honorary doctorate of letters from Bath Spa University for promoting higher education in FE, an Ofsted additional inspector’s post, or the 13 years he’s spent at the helm of Weston College and the 55-year-old is more likely to come into focus.

If not, then talk of his 2011 OBE should mean the name springs to mind. Phillips got the honour for services to FE and the voluntary sector, but almost missed out.

“I had a letter from Her Majesty’s office before saying I was being considered for an award but I hadn’t actually opened the letter straight away — it looked to me as though it might be a tax demand,” explains the father-of-two.

“It certainly looked like it could be a bill, so I put it to one side and didn’t open it for a few days, not that I don’t open bills.

“I was in shock when I opened it. I showed it to my partner, Julie, and she said ‘wow’.”

The revelation is one of the rare moments that Phillips slows in interview.

Forthright and forthcoming on, for instance, how his college has just won a £10m prison learning contract for 13 institutions across the South West, he becomes more reflective, but no less informative, when covering matters closer to home.

Having appeared in the press positively over stories such as the prison learning deal and the college’s new autism centre, he’s also made it into newsprint as the man behind college job losses and so could reasonably be expected to be cautious.

But the slowing down has more to do with pride at the award of the OBE and the keeping in check of emotion over his grandfather, Bert Lasseter, and father, Kenneth Phillips.

“My grandfather would have said that OBE stood for ‘other bugger’s efforts’,” he jokes.

“But I was pleased and very touched by it. I’m not touched by very much to be honest, but I was touched by that.”

He continues: “I wish my dad had been alive to see it really, because he was definitely an inspiration for me.

“He was trained as a carpenter and decided he wanted a career in dentistry so went to night school and did his A-levels and became a dental technologist at the University Hospital of Wales.

“He would have enjoyed my OBE because, really, he should have had that. It was a very poignant moment in my life.”

The underlying modesty is likely a family trait.

I appeared on the front page of the local newspaper week after week with people questioning what I was doing”

It was Phillips’ “down-to-earth” grandfather — the man behind Phillips’ ongoing love of all things English wrestling and the superstars-of-their-day such as Giant Haystacks and Big Daddy — who said of his PhD in cost benefit analysis: “What’s that? Paperhanging and decorating?”

The qualification — preceded by a Cardiff University degree in maths, statistics and economics, and a masters in economics and law of education — was followed by a job at the Ministry of Defence where he worked on computer-aided command systems.

But while there he was asked to “help out” teaching maths in a local technical college.

“I was pretty committed that I wasn’t going to go into education and that I was going to be in the world of industry, but I did it for a couple of weeks and I got absolutely hooked — line and sinker,” says Phillips, who lives in Penhow, between Chepstow and Newport.

It was a turning point and soon he applied for — and got — a maths lecturer post at Coleg Gwent’s campus in Pontypool, just north of Newport.

Eight years later, in 1990, and having risen to the post of senior lecturer, Phillips became vice principal at the college’s Ebbw Vale campus.

“If I ever lost sleep it was over that job,” he says.

“There was significant unemployment in the valley and the college was dilapidated to say the least.”

He adds: “One of my first jobs was getting the community in, but I remember thinking ‘how do I do that?

“At the time we had Gladiators on the TV so I managed to get in touch with the TV programme and they agreed they’d send one along, and I got hold of Timmy Mallett from TV. We also got one of the cast of Eastenders in, all for an open day celebrating what the college was doing.

“In addition, I brought wrestlers in, but unbeknown to me the company who organised it decided to bring female wrestlers, so the local paper ran a story along the lines ‘scantily-clad women encouraged into learning environment’.

“But it served the purpose and even more people flocked down.”

The college “turned around,” before Phillips moved onto become overall vice principal of Coleg Gwent in 1994.

“It was probably the job I enjoyed least because I was vice principal of a college that had five campuses with at least 30 miles between some of them – it brought the message home to me that big isn’t always beautiful,” he says.

“Sadly, my marriage was breaking down at the time and probably the job had a lot to do with it. I was having to put phenomenal hours in.”

But in 2000, Weston beckoned the rugby-loving Welshman.

“I wasn’t that keen at first as I was happy with my lot, but as vice principal I could never really set an individual journey for an institution,” says Phillips.

“But the challenge was there — Weston wasn’t doing particularly well financially and it didn’t have a good reputation in the community and the curriculum construct was very poor.

“I decided the only way to deal with the problems was a complete restructure. I removed seven of the eight heads and started from scratch.

“There was significant publicity and I appeared on the front page of the local newspaper week after week with people questioning what I was doing.

“I’m sure there are still some people out there who would rather I had never come to Weston because there were very difficult decisions that had to take place.

“But we’ve grown significantly ever since — from an £8m turnover to about £32m this year and next year we’ll be £43m to £45m.”

The success sees Phillips now head a 7,500-learner college looking at opening a fourth campus in the near future, that Ofsted rated as good in 2008.

But achieving outstanding isn’t necessarily next on his radar.

“I could make Weston very easily a tertiary college and very easily achieve outstanding, but that wouldn’t be what the community wants,” he says.

“The community wants everything. It wants that outstanding provision for academic, but it also wants the same for vocational and it also wants the bespoke learning for those who haven’t had the same chances that I, and others have had. That’s what the outstanding college is to me.”

He adds: “In my younger days I thought I’d seen all aspects of life and nothing was going to shock or change me.

“I ran a disco in Cardiff and had loads of other jobs and thought I’d seen the world, but when you go into some of the deprived areas with massive learning difficulties and you go into the prisons, you see how privileged your upbringing was and you see what these people do and you see them succeed, it’s just fantastic.”

 

It’s a personal thing

What’s your favourite book? 

The Wind in the Willows by Kenneth Graham

What did you want to be when you were younger?

A steam train driver

What do you do to switch off from work?

I enjoy going to watch the rugby and professional wrestling

If you could invite anyone to a dinner party, living or dead, who would it be?

Cheryl Cole, Alex Ferguson, The Queen, Norman Wisdom, Morecambe and Wise and my dad

What would your super power be? 

I would like the ability to look at somebody and immediately assess their potential — in fact, I might already have this super power

The AELP calls for funding change

Independent learning providers are calling for an end to a dual funding system that sees them denied overpayments while colleges get to keep cash despite underdelivering on education.

Graham Hoyle (pictured), chief executive at the Association of Employment and Learning Providers (AELP), said he wanted to see the system changed so that either his members could also keep overpayment or that both colleges and his members couldn’t keep overpayment.

“The big problem is not with colleges getting overpayments, it’s with there being two different systems — one for colleges and one independent learning providers,” he said.

An AELP spokesperson said the issue had come to the fore with recent funding changes meaning AELP members were getting paid more — but thereby reaching their Skills Funding Agency allocation sooner than expected.

The clash of two incompatible funding systems has come to the fore.”

He said a number of AELP members were “having to turn demand away, and even reduce capacity — including making front-line staff redundant — as the otherwise welcome retrospective funding for functional skills, etc, has placed them in an overspend position”.

Mr Hoyle said he wanted college funding, where excess is identified, to also be considered for redistribution among his members.

“The clash of two incompatible funding systems has come to the fore, with employers and the unemployed losing out as the providers have to turn them away, and even contemplate closing their delivery doors for good,” he said.

“Despite their support and goodwill, I do not believe the agency has the tools to get the money quickly to where it is needed. We will be writing to the FE Minister to engage his help.”

It comes just weeks after the agency revealed it had allowed underdelivering colleges to keep around £85m of taxpayers’ money for which no education had been delivered.

Mr Hoyle added: “The agency is totally sympathetic and anxious to do whatever it can to move money around from providers with unused cash.

“This is routinely done between independent providers who have always argued for in-year reconciliations as the only way to make a reality of demand-led responsiveness.

“Sadly the annual grant system used for colleges denies independent learning providers this flexibility — until the next funding year.”

A spokesperson for the agency said: “We published figures for the end-of-year performance position for colleges and training organisations for the academic year 2011/12 in December.

“Where the published data shows that a college or training organisation has funds against which it has not delivered, the agency is in discussions with each provider about the use or return of any funding not delivered.

“The agency continues to ensure funding is used for the direct benefit of learners and employers.”

The agency has said it could be asking for some of the overall overpayment last year to be handed back.

Warning over Heseltine’s single funding pot for LEPs

Lord Heseltine’s proposal to hand-over the entire skills budget to Local Enterprise Partnerships (LEPs) could become a reality with the government having launched informal discussions.

The Association of Colleges (AoC) and Association of Employment and Learning Providers (AELP) have both been in talks with the government about LEPs, and both expressed opposition.

A BIS spokesperson declined to comment on government plans for LEPs, but said a statement on the issue would be made in next month’s Budget.

It follows Lord Heseltine’s report last October, No Stone Unturned in pursuit of Growth, in which he said central government should “identify budgets”, including the skills budget worth around £17bn over four years, and “bring them together into a single pot of funding” for LEPs.

Lord Heseltine said the single pot would “be without internal ring-fence” and LEPs would bid for money from the government on a competitive basis, depending on local needs, removing bureaucracy and going along with the government’s “commitment to devolution”.

Martin Doel, chief executive of the AoC, told FE Week that “breaking up college funding” would be a “real mistake” and colleges should be “left to get on with what they were doing already to generate local growth”, working with LEPs and a range of partners.

I’m still naïve enough to believe that sound argument and logic will win the day here”

He said the AoC had been in “constant discussions” with the government, ministers and LEPs themselves about how colleges may be funded by LEPs.

“I think it’s a real mistake to introduce that level of uncertainty rather than sticking with a good plan and letting colleges get on with doing what they’re doing,” said Mr Doel.

“We want to work with LEPs but I don’t think breaking up college funding and giving it to LEPs is a helpful way to do that because it makes it uncoordinated, lacking coherence and won’t be responsive when money is tight.”

The government first responded to Lord Heseltine’s recommendations in December, when it announced LEPs would have responsibility for the Employer Ownership and European Social Fund budget.

Writing at the time for FE Week, LEP Network chair David Frost said: “This country has had a dysfunctional skills system for too long. Despite the billions that have been spent over the past decade, too many employers say that the current structures are not delivering the skills that they need.”

Lord Heseltine proposed bids would be for a minimum of five years from 2015/16 and included in this “single pot” would be the Adult Skills Budget — worth around £10bn over four years — plus offender learning and the Department for Education’s (DfE) £3bn apprenticeships budget alongside local transport, rail industry and flood defences funding.

Mr Doel said if these funds were not “ring-fenced” the system would “lack transparency”.

“You’ll get very uneven outcomes across the country and I also think you’ll get a lack of clear accountability about how the money’s been spent and what’s been achieved with it,” he said.

“I’m still naïve enough to believe that sound argument and logic will win the day here against what is most often anecdotal and partial argument by those who are arguing for the alternative approach.”

Graham Hoyle, chief executive of the AELP, said: “We know the government is trying to work out how LEPs can be worked out, but we think they’re fraught with all kinds of problems. It doesn’t sound right at all.

“We are looking to put in some very, very firm arguments within the next fortnight.”

A spokesperson on behalf of DfE and BIS said: “We’ll be responding to the Heseltine Review at the time of the budget, but we can’t give any indication before that.”

————————————————————————————

Editorial : Single pot or potty?

This year’s Budget could well include deep cuts to FE.

Nothing new about the risk of public funding cuts, but the consequence of a central funding pot for local employment partnerships (LEPs) to competitively bid for is a particularly high-risk strategy

What if a LEP prioritises an infrastructure project, such as housing, ahead of skills training?

If LEPs do prioritise skills training, would they be any more sensitive to local demand and economic need for particular skills and courses than colleges and training providers?

And with high youth unemployment and declining 16 to 18-year-old apprenticeship starts, is now the time for big structural change to the way provision is funded?

The former Training and Enterprise Councils (TECs) were scrapped for being costly, bureaucratic and lacking transparency.

Their replacement, the Learning and Skills Council, was heavily criticised for the way it planned skills provision locally, before the Skills Funding Agency took over.

Ultimately, will Lord Heseltine’s proposal — to essentially reinvent nearly 40 TECs in the form of LEPs and each with five-year plans — make for a better FE and skills system?

Are there other equally radical, but better funding reforms, such as Doug Richard’s idea of skills tax credits?

So many questions, and I’ll need a lot of convincing the upheaval will be judged any more kindly than previous structural shake-ups.

Nick Linford, editor

Apprenticeships 16-18 fall hits finances

Providers underdelivered on 16 to 18 apprenticeships by more than £61m last year, newly-released Skills Funding Agency figures have revealed.

The agency’s final allocation for under 19 apprentices stood at £783m in June — but providers missed the target by almost 8 per cent.

The numbers come just a week after the latest Statistical First Release showed the number of 16 to 18 apprenticeships fell for the first time in three years — and figures indicated the slide could get worse.

There were 1,800 fewer 16 to 18-year-old apprenticeship starts last year than in 2010/11 — a 1.4 per cent fall to 129,900.

And provisional figures for the first quarter of the current year showed a 7.4 per cent decline on last year already.

FE Minister Matthew Hancock told FE Week he was looking at the fall “closely” and said a number of factors could be behind the issue, including the government’s attempt to tackle “poor provision”.

But, with the latest agency figures now showing the financial scale of underdelivery, Jaine Bolton (pictured), chief operating officer at the National Apprenticeship Service (NAS), conceded that raising the number 16 to 18 apprenticeships was proving “a major challenge — particularly when employers are experiencing a difficult economic climate.”

We continue to work hard to raise demand for 16 to 18 apprenticeships.”

She said: “The necessary introduction of more rigorous quality standards — with a 12-month minimum duration for 16-18 apprentices from August 2012 — has also impacted on the number of young apprentices.”

She added: “We have rightly focused on raising standards and improving the quality of apprenticeships as this is crucial to securing success and growth in the longer term.

“We remain absolutely committed to getting more young people into Apprenticeship employment and on the path to a good career.”

The largest underdelivery figure, at more than £10.2m, was from Pearson, which had been allocated £36.2m.

Last month it announced the closure of Pearson in Practice UK — one of a number of its UK adult education interests.

A spokesperson for the firm said: “In light of funding policy changes for apprenticeships, Pearson made adjustments to its programme during the funding year that resulted in lower levels of recruitment, so while the training was of the highest quality, Pearson did not take up its maximum allocation.”

The college with the greatest underdelivery was Newcastle College. It was allocated nearly £5.5m, but delivered almost £1.3m less.

With all under 19 apprenticeship funding paid ‘on-delivery,’ this means the college received nearly £4.2m. It declined to comment.

However, Mrs Bolton said NAS was employing a host of measures to arrest the decline in under 19 apprenticeship uptake.

“We continue to work hard to raise demand for 16 to 18 apprenticeships and we have introduced measures to support employers to recruit younger apprentices, including the £1,500 Apprenticeship Grants for Smaller Employers,” she said.

She also referred to the Apprenticeship Application Support Fund, or ‘Bootcamps’ project, as providing “17,000 places to support 16 to 20-year-olds who want an apprenticeship to improve their application skills and develop the skills and attitudes expected by employers”.

She added: “We are enhancing the support provided by the Apprenticeship Vacancy service. There is a dedicated marketing campaign targeting employers who want to recruit 16, 17 and 18-year-olds, and we are also strengthening our information, advice and guidance to schools, parents and teachers.”

The agency declined to comment.

Sector in tribute to outgoing chief

The retiring head of further education and skills investment at the Department for Business, Innovation and Skills has told how simply helping learners has been among the highlights of her six-year spell in the post.

Dr Susan Pember, who got an OBE in 2000 for services to FE, has announced plans to retire on April 4.

A host of sector figures have line up to pay tribute to the top civil servant, describing her as “hard to replace,” a “good role model,” and “scrupulously fair”.

Dr Pember, speaking exclusively to FE Week, said: “I have supported ten FE and skills ministers and eight secretaries of state, and working with ministers and stakeholders to develop new policy has been the best bit.

“The areas I am most proud of are those directly related to improving the experience of learners, like Skills for Life, or ensuring adult learning’s economic and social value is fully understood.”

She also spoke of the “privilege” of encountering “dynamic” learners and teaching staff when visiting colleges and other training providers.

“I have witnessed inspirational teaching and met many gifted students, trainees and exceptionally committed staff,” she added.

“I will miss my staff, who are brilliant and really understand the needs of the sector, but I am very excited about what the future can offer.”

She will be sorely missed, but I do hope she will continue to be involved in the work of colleges.”

Dr Pember joined the then-Department for Education and Skills in 2000 as director of adult basic skills strategy, before taking up her current position in 2006.

She had begun her career as a lecturer and later became a senior education officer, before taking over as principal at Canterbury College.

FE minister Matthew Hancock MP tweeted his reaction to her retirement, saying: “She will be hard to replace.”

Further kind words came from the Women’s Leadership Network director, Sue Daley.

She said: “Susan Pember’s career story brought home to us what a great force she has been in the sector for such a long time and what a good role model for aspiring women.”

Association of Colleges chief executive Martin Doel said: “Colleges, their students and FE generally have benefited hugely from Susan’s advocacy and know-how at the highest levels of government.

“She will be sorely missed, but I do hope she will continue to be involved in the work of colleges.”

Lynne Sedgmore, 157 Group executive director, said: “Sue has long been a passionate advocate for and challenger of FE colleges and the wider Learning and skills sector.

“Her experience as a principal stood her in good stead as a well informed and effective civil servant. Her work on basic skills was exemplary and she will be missed.”

Graham Hoyle, chief executive of the Association of Employment and Learning Providers, praised her “scrupulously fair” dealings across the sector, adding: “Sue has been instrumental in ensuring the door of successive administrations has been open to work-based learning providers to put their case to ministers. Her advice has been greatly valued during challenging times.”

David Hughes, chief executive of the National Institute of Adult Continuing Education, said: “I have worked with Susan for a long time and will miss her commitment to FE and learners within the machine.
“She has long been a strong voice and advocate for the sector within government, ensuring new ministers appreciate the importance of adult learning.”

Provider goes under following ‘clawbacks’

A Liverpool-based provider that trained around 700 learners has gone into administration, putting 70 jobs at risk.

Scientiam appointed administrators from Mazars LLP on Monday, February 4.

It held a £2.5m contract with the Skills Funding Agency and had up to five subcontractors.

A statement issued by Mazars, which is looking for organisations to take on any part of Scientiam operations, said: “Our appointment reluctantly followed an internal review supported by advice from the external auditors which concluded Scientiam had become insolvent and could not continue its operations.

“Learner numbers not reaching targets coupled with clawbacks of previously advanced funding combined to drain Scientiam of its cash resources.

Our priority is to work with Scientiam and the administrator to transfer learners and apprentices to appropriate provider.”

“Although the administrators have had to announce cessation of all activity, and commenced redundancy consultations with all staff, it is nevertheless the administrators’ primary concern to facilitate as orderly a handover of these learners to a successor organisation as rapidly as possible.”

A spokesperson for the agency and the National Apprenticeship Service said: “Our priority is to work with Scientiam and the administrator to transfer learners and apprentices to appropriate providers, as quickly as possible, with minimal disruption, so they can continue their learning and apprenticeships.

Scientiam’s most recent set of accounts, filed in January last year and covering 12 months up to August 2011, showed a pre-tax loss of £29,641 from a turnover of just over £3m.

This followed losses of more than £306,000 in the previous year.

Wirral Metropolitan College is listed as Scientiam’s parent company in a 2012 Ofsted report. However, college spokesperson Sally Wysocki denied the college was the parent company.

She said: “Scientiam is not owned by Wirral Metropolitan College. It is a company limited by guarantee and is managed and operated independently of the college.

“A number of Scientiam’s non-executive directors have been college staff and, along with a number of other providers, the college has been a subcontractor for Scientiam.

“Scientiam has been experiencing financial difficulties for some time and since December 2012, additional non-executive directors from college staff were appointed to Scientiam’s board as ways were sought to assist the company with making its business more sustainable.”

She added: “The management and directors of Scientiam has done everything possible to try to assure the sustainability of Scientiam and avert the possibility of administration, however, it was with great regret that Scientiam had to be placed into administration.”

One of the company’s subcontractors was Absolute Training Solutions, a specialist glass industry training provider that has delivered NVQs and apprenticeships with Scientiam since 2009.

Sean Monaghan, director of Absolute Training Solutions, said: “It is really sad news that Scientiam has collapsed.

“We are proud of the work we have completed in partnership with Scientiam over the years.

“Our main priority now is to ensure the 111 live learners we have registered with Scientiam continue their training with us.”

An agency spokesperson said it would be writing to all learners and apprentices and a mailbox, scientiam@skillsfundingagency.bis.gov.uk, had been set up for concerned learners and their families. It directed any enquiries about payments due to local job centres.

For details on taking up Scientiam operations, phone Mazars on 0161 831 1100.

Survey exposes SFA staff ‘frustration at cuts’

Just one-in-three staff at the Skills Funding Agency believes change is managed well within the organisation, its own survey has discovered.

The 2012 people’s survey, completed by 1,114 civil servants at the agency between October 1 and 31, showed that 92 per cent were interested in their work.

However, dissatisfaction was covered in other areas of the annual survey with just one-in-four respondents agreeing that when changes were made, they were made for the better and just 36 per cent felt they had been given the opportunities to develop their career.

A spokesperson from the Public and Commercial Services Union (PCS), the public sector’s biggest union, said the high levels of dissatisfaction in areas around change showed the workforce was frustrated by government spending cuts.

“They [agency staff] do not believe that the changes being demanded by this government, largely driven by unnecessary cuts, are being made for the better,” he said.

“This is because, as the experts in their fields, they can see the damage being done to the services they provide.”

The spokesperson added: “Like in other areas of the civil service staff in the agency do not feel as valued as they should for the important work they do.”

The survey is a great way for us to benchmark and work on key strengths and any areas of improvement.”

Fewer than half respondents said they were inspired by the agency to “do the best” in their jobs with the same figure — 48 per cent — answering that they felt “motivated” to achieve the agency’s objectives.

A lack of control over underachievement still seems to be a problem with only 39 per cent saying they felt the agency dealt with poor performance in their team “effectively” — but this was a 7 per cent increase on last year’s results and 2 per cent higher than the average rate across the civil service.

Only 54 per cent felt their pay adequately reflected their performance and just 37 per cent of respondents felt they have the opportunity to contribute their views before decisions were made that affected them.

The survey, completed by 85 per cent of agency staff, showed overall a positive improvement from last year’s results and 59 per cent of those surveyed said they were satisfied with pay and benefits which was a staggering 29 per cent more than civil servants across the board.

Significant improvements seemed to be within accessing the right learning and development opportunities which was 14 per cent higher than last year and confidence in decisions taken by the agency’s senior managers which was 16 more positive than last year and 22 per cent higher than civil servants across the board.

A spokesperson for the SFA said it was only the second time the agency had taken part in the survey.

“It’s pleasing to see that we have already built on last year’s findings with positive and improved results,” she said.

“The survey is a great way for us to benchmark and work on key strengths and any areas of improvement.

“We strive to build on this year’s findings and we will take them forward, consulting with our employees and putting into place necessary action plans, so that we continue to see positive improved results next year.

Monstrous opportunity for graphic design students

Young designers from Middlesbrough have been set the monstrous task of illustrating a local author’s books for children.

The BTec graphic design students from Cleveland College of Art & Design (CCAD) have been enlisted by Kiran Kaur to bring the characters from her books, The Draught and Puddle in a Muddle, to life.

Kiran, 28, wrote the stories for her own daughter four years ago, and they lay in a drawer gathering dust until she posted them online last year.

She said: “The inspiration for my first book all stemmed from telling my daughter ‘don’t let the draught in’ when she was coming in the house.

“She didn’t really understand and was a bit scared about letting in a ‘draught’ as though it were some kind of monster.”

This gave Kiran an idea for a story about an imaginary mischievous monster and the young girl who dreamed him up, Poppy.

To her surprise, US publishers who saw them on the internet snapped up the chance to publish them, but asked for pictures to accompany the text.

While searching for help to illustrate her work, Kiran stumbled upon a news story about a CCAD student whose artwork had been published and contacted the college.

“When Kiran got in touch I thought that this would be an excellent live brief for our students,” said CCAD graphic design illustration lecturer Tom.

“The illustration pathway is a brand new course offered to our second year graphic design students and having just completed a project on creating monsters they were already in the right creative mindset.”

Ten students were given a list of visual and physical characteristics of The Draught and Poppy and will research and sketch their ideas to give to Kiran who will pick her favourite of the students’ illustrations this month.

She said: “I definitely made the right decision coming to CCAD. What I have seen so far has been amazing – the standard has been so high.

“I initially had a picture in mind of what I thought the characters would be like, but these young designers have really opened my mind to new possibilities and it is going to be an incredibly hard decision to choose just one winner.”

The Draught is set for worldwide distribution this summer with the possibility of an animated series being developed in the future.

Illustration student Blue Lunn, 17, from Saltburn, said: “It is very exciting having such a high profile brief.

“It is quite difficult to come up with ideas that match the clients but we have been given a lot of freedom to put our own stamp on the work.

“Winning a competition and seeing your work published all over the world would be an incredible honour.”