Whitehead’s bonfire of the quals

Around 95 per cent of the adult vocational market’s 19,000-plus qualifications could be axed under radical proposals to “de-clutter the system,” FE Week can reveal.

The move, put forward by BAE Systems group managing director Nigel Whitehead in a review requested by Skills Minister Matthew Hancock, would leave just “hundreds” of qualifications.

Mr Whitehead’s report, published by the UK Commission for Employment and Skills — in which he is a commissioner, said there were a number of problems with the current “complex, over-prescribed” system.

It was failing to “generate vocational qualifications that are valued widely or seen as a signal of marketable skills,” according to his report.

Mr Whitehead recommended that Ofqual, the Skills Funding Agency and the Department for Business, Innovation and Skills should use commission-set “design principles” as eligibility criteria for public funding of qualifications.

The design principles are aimed, among other things, at promoting greater collaboration between employers, awarding organisations and training providers to make qualifications more relevant to the workplace.

In conjunction with counting identical qualifications from different awarding organisations as one, the report includes examples of how the design principles, which would be used over Qualifications and Credit Framework (QCF) rules, might hit the market for certain regulated qualifications.

It suggests a 50 per cent fall in engineering qualifications (to 166), an 81 per cent fall in adult social care (to 58) and a 72 per cent fall in retail (to 66).

Speaking to FE Week ahead of today’s launch of his report, Mr Whitehead said his proposals would therefore mean the overall number of publicly-funded adult vocational qualifications should fall drastically from the current figure of more than 19,000.

“It’ll come down to hundreds of recognisable qualifications across the entire landscape as opposed to thousands,” said Mr Whitehead.

He added: “I think awarding organisations should actually look at we are proffering here and recognise that what we are saying is that where there is the opportunity for innovation and where awarding bodies are really putting their thought into it, then that should be recognised.”

The report also called for more information about the impact of qualifications, and said: “Our vision is of a de-cluttered skills landscape, making it easier for industrial partnerships to use the regulated qualifications system to align skills with vocational qualifications in their sectors.”

The potential cull of 95 per cent of qualifications would be the second such move in recent months.

Nearly 1,900 adult qualifications, that had little or no uptake, have already seen their public funding cease, as Mr Hancock pointed out.

He said: “We are already using elements of his approach to streamline and simplify the publicly-funded adult vocational qualifications offer, and will use it to inform our work as we drive to make our skills system more rigorous and responsive to the needs of employers and learners.”

Glenys Stacey, Ofqual chief regulator, said: “We recognise and accept the challenge the report… sets for us as regulator, working with others. We will reflect carefully on the report’s recommendations as we review the QCF, and more generally as we develop strengthened arrangements for regulating vocational qualifications. We will be saying more in the coming months about our plans.”

Chris Jones, director-general at leading vocational awarding organisation City & Guilds, said: “Cutting the number of adult vocational qualifications from almost 20,000 to a few hundred seems drastic at first glance, but we are in this position because of QCF accreditation rules and the role of the Sector Skills Councils.

“We fully support de-cluttering of qualifications. The ability to localise each qualification to meet the needs of both employers and individuals, without having it reaccredited, will certainly achieve this.

“What it really comes down to is ensuring employers own the requirements for their industry. The number of qualifications should be an outcome of their needs, rather than a centralised quota. Our recent research showed that over half of employers want to be involved in qualification design. That’s why it’s so important that the Whitehead Review focuses on employer ownership of occupational standards. Awarding organisations should not be guided by the whims of the SSCs.”

A Pearson UK spokesperson said the awarding organisation would welcome a sensible streamlining of qualifications,” and Rod Bristow, its president, said: “We look forward to working closely with UKCES, employers and other partners to consider the implementation of each recommendation in detail and ensure the proposals impact positively on the employer and the learner.”

Charlotte Bosworth, director of skills and employment at awarding organisation OCR, said: “The qualification mountain and the inhibiting infrastructure of the current system has to go. Under the QCF, we’ve seen a vast inflation in the number of qualifications, driven by funding incentives not by genuine demand.”

Jill Lanning, chief executive of the Federation of Awarding Bodies, declined to comment.

 

Adult vocational qualifications Q&A

The London HQ of BAE Systems played host to a Q&A session with Nigel Whitehead on Tuesday evening. The UKCES commissioner was interviewed on his review of adult vocational qualifications by FE Week deputy editor Chris Henwood.

Nigel Whitehead (right) is interviewed by FE Week deputy editor Chris Henwood

Why was the review needed?

There are two markets for skills in the UK — that which is funded and progressed by employers and the regulated government-funded market, and the two don’t mesh.

There’s a lot of government money spent on the creation of skills and capability in the UK and largely speaking employers, and particularly small employers, look at it and think, ‘what’s that all about?’ and potentially therefore that is an inappropriate use of public funds.

What do you mean by “inappropriate use of public funds”?

We see evidence that training providers are being paid to provide qualifications for individuals, but those individuals have sets of qualifications which aren’t necessarily matched to the needs of the market.

There is a sense in the existing system that courses are being selected on the basis of ease of passing them, as opposed to whether they actually qualify you to work in a particular industry and sector and then become a passport for mobility within that sector.

Successive governments have attempted to reform the adult qualifications market, so what’s different about your review?

I thought that what I was going to be talking about was something that was really quite radical and unpopular and throughout the process of consultation I’ve gone out of way to try and get all the potentially angry people in one room and get it thrashed out.

What reactions were you expecting?

Currently there are 176 awarding bodies that we’ve found and I’m making some recommendations about how they interact with employers; the implication being that they’re not doing that or they’re not doing it well enough.

I thought they would see that a gross criticism and that in some way I was taking away from the very nature of what they do.

What I actually found is that those organisations or the people in them come to work wanting to do a good job and if you can say to them this is what better looks like they actually respond very well.

When you said that learners are taking the wrong qualifications, is there a criticism there of awarding organisations?

I have a personal view that some organisations have pandered to the government rules on what it takes to actually get funding as opposed to focusing on what the employers need first and foremost, and to some extent that lets down the learner because they go through the process in good faith believing that there’s something at the end of it.

You refer to decluttering the system — does that include reducing the 19,000-plus regulated vocational qualifications?

I think it does. Having been through the arithmetic of it, there are some simplifications you can make where you acknowledge a qualification once rather than having 140 versions of it, which actually takes the numbers down significantly.

But one of the fundamental problems is that the system is impenetrable for either the learner or the employer.

As an engineering employer I know my way around the principal engineering vocational qualifications.

I can count on one hand the qualifications I could name and my counterparts across industry will talk in those terms, but if you actually expose them to the many qualifications that are on offer they would scratch their heads and say ‘I don’t really know where to start with this’. So there does need to be a decluttering of it.

Part of it is the titling and naming, but also the system has allowed I think, a plethora of potential solutions which has led to confusion, so I think with what we are recommending, in particular the issue about recognisable qualifications, we should get a coalescence around some major recognisable qualifications.

What feels like the right amount of qualifications?

My personal view is that it’ll come down to hundreds of recognisable qualifications across the entire landscape as opposed to thousands.

So from more than 19,000 to potentially under 1,000?

Yes. One of the examples drawn to my attention was retail and the difference between Scotland and England were 140 recognisable qualifications in a particular branch of retail in England, but in Scotland the same area was covered by just five qualifications.

Who decides on the qualifications to stop publicly funding?

I’ve made no attempt to do that at this stage.

As we go through the process of putting principles in place and we test the qualifications against the new design principles in the report, and Ofqual looks at whether the awarding bodies have lived up to those new design principles, that will naturally end up with a selection and deselection of particular qualifications.

So there’ll be a natural filtering of it as opposed to something that happens on day one and so from that perspective I would see it as a natural washing out of the old and an arrival of the new as people embrace the new design principles.

If there’s government money going into this then the throttle on that money would be whether qualifications and training providers are actually meeting the new expectations set out in this report.

So in terms of the flow of government money there’ll be a point which you say it either does or it doesn’t satisfy, so in that sense there will be an ability to switch on and off the money and at the moment that falls through the Skills Funding Agency (SFA).

The adoption of the principles I would expect to see happen through the Department for Business, Innovation and Skills and the SFA.

The adoption of the principles and the regulation of the awarding bodies and ultimately a training provider is through Ofqual.

And if we’re getting two ‘no’s at that stage than I be very surprised if government money was sanctioned and I would be surprised, in particular, if [Skills Minister] Matthew Hancock would allow that situation.

Why introduce grading for competency-based qualifications?

It’s a personal hang-up that simply passing a course is not enough.

I’ve yet to meet an employer who doesn’t want to employ anybody other than the best people that come through, so in the greater scheme of things, a simple pass/fail works for some qualifications, but for the majority it will be grading will result in learners wanting to do better because they can.

Was your conclusion that there needs to be fewer qualifications, one that you were instructed by the Skills Minister to reach?

No, he didn’t give any instructions. He asked for my view of the vocational skills landscape. The government gave me free rein to say my opinion and it cuts both ways because they can say ‘that’s just his opinion’.

But equally they can say ‘we value his opinion’. So it stands alone in that regard, and no, I have not responded to any instruction from government.

Training provider under investigation

A London-based training provider is under its second investigation from the same awarding body following complaints from learners.

Bright Assessing, which provides qualifications for unemployed people who want to re-enter the workplace, is under the spotlight of NCFE (formerly the Northern Council for Further Education) once again.

The provider boasts a pass rate of between 95 per cent and 100 per cent, but it is being investigating over claims learners claims that courses are substandard.

A spokesperson for NCFE said: “Following complaints from a number of learners earlier this year, we conducted an investigation into Bright International to ensure that the training provider met our quality standards.

“We concluded this investigation on August 16, putting in place a detailed action plan, working closely with Bright International to help learners have the best learning experience that they can.

“On October 14, on the basis of fresh information shared with us by learners, we launched a new investigation into the organisation.

“We are currently at the initial fact finding stage, clarifying the nature of the claims that have been made.”

She added that the Skills Funding Agency and Ofqual were both being kept informed about the latest investigation.

An Ofqual spokesperson said: “We are monitoring NCFE’s investigation into Bright to make sure we can be satisfied it is taking necessary steps to protect the quality and integrity of its qualifications.”

An SFA spokesperson also confirmed it would also monitor the investigation.

Krissy Charles-Jones, Bright’s chief executive, welcomed the new investigation and claimed the previous one had given her firm a “clean bill of health”.

She said: “We welcome this opportunity to have our practices and procedures re-examined, even though we have already been given a clean bill of health by NCFE. It is only right that when people have concerns they are dealt with appropriately, and we have re-examined our own procedures in the light of comments we have received as part of our commitment to continual improvement in all aspects of our work.

“We utterly refute the principal complainant’s allegations concerning the management of their training. Bright has supplied NCFE with proof that this accusation is unfounded.”

She claimed her firm trained 2,710 unemployed people in the last year, resulting in 81 per cent getting a job, 11 per cent going on to complete further training and 8 per cent remaining unemployed.

The SFA spokesperson said that Bright was a subcontractor and so did not receive public money directly. She added that this meant the SFA was unable to confirm how much government funding Bright received.

As a subcontractor, Bright would not be subject to an Ofsted inspection of its own.

Hawk swoops for a grade one

The 14-month wait for an outstanding independent learning provider (ILP) under Ofsted’s current common inspection framework is over.

The education watchdog visited Twickenham-based Hawk Training late in September and on November 1 issued it with a glowing, grade one inspection result.

It was the first ILP to achieve the feat under Ofsted’s latest inspection regime after 134 visits.

Hawk, a 1,300-apprenticeship provider, was rated as good in 2008, but this time won outstanding ratings overall and also for its leadership and management, and — key to its overall grade one result — teaching, learning and assessment. It was also rated as good for its learner outcomes.

“Highly-skilled and enthusiastic staff serve as outstanding role models for learners,” it said in the report, which added: “Leadership and management are outstanding, leading to significant improvements in the quality of provision.”

Its managing director, Terry Barnett, said: “We’ve worked very, very hard other the last two years to get up the teaching and learning and assessment. We work very hard for all our people to get a certificate in teaching and learning and assessment.”

He added: “At the end of the day, it’s all about hard graft. It’s about getting your head down, making sure your organisation is a quality organisation, working with quality people.

“I think one of the good things that always stood me in good stead, is always try and do business with nice people. You can’t always do it, but if you can it helps a lot.

“I think we’re fiercely proud of what we’ve done and what we’ve developed.”

Hawk, established in 1988, delivers training in early years and playwork, business and administration, and team leading and management to a range of employers, including the government and Xerox.

Among its areas of praise from Ofsted were “considerable investment…in improvements to accommodation, information technology and resources for learning”.

The report continued: “Tutors use their modern ICT equipment, a broad range of software and additional learning resources well to enhance the learning experience for apprentices in the workplace.”

Stewart Segal, chief executive of the Association of Employment and Learning Providers, visited the firm on the day its Ofsted report was released. He said: “Meeting the Hawk team, it is easy to see why the provision has been graded as outstanding.

“The facilities, the attitude and commitment of the staff are second to none and it is good to see that this has been recognised by Ofsted.

“Hawk Training is a real example of how work-based learning can deliver high quality, flexible programmes across a wide range of employers.

“We are delighted that Hawk Training has agreed to share some of their experiences at an AELP conference on December 10, when we will hear the feedback from the Chief Inspector’s annual report.”

Of Ofsted’s 135 ILP inspections under its current inspection regime, in which providers must achieve outstanding for teaching and learning to stand a chance of getting the same grade overall, a dozen inadequate ratings have been dished out.

There have also been 55 grade three, or requires improvement, judgments along with 67 at grade two, or good, plus Hawk’s grade one.

“We hope that more providers will achieve outstanding and good ratings from Ofsted, but the new inspection framework is only a year old and we will continue to work with Ofsted to ensure that the key elements of work-based delivery are fully recognised within the framework,” said Mr Segal.

“Examples like Hawk Training can only help improve the understanding of what a work-based learning provider can deliver for employers and learners.”

Picture caption  — back row, from left: HR director Vanessa Jones, learning development team manager Clare Burden, operations manager Kathryn Osborn, learning development team manager Lianna Hulsdunk and apprenticeship recruitment manager Karen Penny. Front row, from left: commercial director Crawford Knott, finance director Joanna Hayes, managing director Terry Barnett, operations director Jo Barnett and management information specialist Andy Tyrer. Picture by Nick Linford

Call for ‘heads to roll’ amid SFA software delays

College and training provider data staff have demanded action after struggling to submit accurate data because of problems with Skills Funding Agency software.

An FE Week survey on Thursday, November 7 — the day after the deadline to submit the return, known as R03 — found that just five providers out of 159 (three per cent) said they had a reliable funding report from the new funding information system (Fis) software.

Delays in supplying Fis meant providers were left with just eight working days to install it and remedy any errors in the return, and led to a call in a previous FE Week survey from four out of five data officers to abandon the data return completely.

Responding anonymously to the latest survey, data management staff called for the agency to take responsibility.

A data integrity officer at a large college said: “Heads should roll. We are going to be a third of the way into the year without any idea of what we have or might earn.”

A data and audit manager, also from a large college, said: “It is a nightmare. They wouldn’t accept this level of incompetence from us, so why should we have to accept it from them?”

Many providers are still struggling to install the software while others have reported glitches in the program once it is running.

An MIS manager at a small independent training provider said: “The whole R03 was a farce from start to finish. I cannot yet get Fis to work properly.

“Putting not fit for purpose software into the public domain is ludicrous and then expecting people to submit data was the straw that broke the camel’s back.”

A data analyst at one large college said: “We’ve had six people doing two Saturdays of overtime and we still can’t get a reliable picture of funding from the Fis.”

A learner systems manager at a local authority said: “They should pay all providers a compensation payment to cover all the additional work that providers have needed to do to cover the SFA’s failure to provide the system required.”

Of the total responses to the latest FE Week survey, which was posted on the information authority Feconnect forum as well as the CMIS-Network — a Jiscmail email discussion group, 83 providers said they had 1,000 or more errors, of which 11 had more than 10,000 and three had more than 20,000.

A total of 134 (84 per cent) said they had successfully submitted R03 data by the 6pm deadline on Wednesday, November 6, but more than half (81) said the data they submitted contained errors.

Just five providers out of 159 (three per cent) said they had a reliable funding report from the Fis software, with 124 (78 per cent) saying their report was unreliable and the remaining 30 (19 per cent) saying they did not know whether or not their data was reliable.

Fis is part of a wider agency data collections and funding transformation programme, which has been developed to comply with the Cabinet Office’s new digital strategy, which includes using a range of both large and small software development companies.

Another element of the software upgrade which has still not been released is the Learning Aims Reference System (Lars) — an online tool which enables providers to, among other things, look up qualification funding values.

The agency said it would release a simpler, desktop version of Lars before the end of the month, and in time for the next data return deadline (R04) on December 5.

An agency statement said: “We have decided to publish Lars Lite as we will be unable to publish a fully functioning Lars search capability on The Hub in time to support R04.

“We still intend to implement the Lars service and will publish a revised delivery plan in due course.”

Government ‘not doing enough’ over apprentice illegal wage investigations

Just five per cent of complaints made over the summer about bosses paying apprentices below the National Minimum Wage (NMW) had been fully investigated by the government by late last month, FE Week can reveal.

Eight of the complaints, all registered between July and September, had been closed, prompting a scathing attack from Shadow Skills Minister Liam Byrne.

He said: “The government isn’t doing enough to deal with complaints.

“It is simply appalling that HMRC [Her Majesty’s Revenue and Customs] has closed only five per cent of cases where apprentices have complained about their pay.

“We need a radical overhaul of the system, to ensure apprenticeships are a gold standard once again.

“The apprenticeship brand has been badly tarnished on this government’s watch.”

The complaints situation emerged following an enquiry by Labour peer Lord Beecham with the Department for Business, Innovation and Skills (BIS), asking what steps were being taken to enforce the NMW for apprentices.

Of the complaints investigated, BIS said that four apprentices were found to have been paid below the NMW, which went up 3p to £2.68 last month. They were owed £7,235 in total.

And Mr Byrne went on to point to government research that had shown 29 per cent of apprentices received less pay than they were legally entitled to.

But Business Minister Lord Younger defended the government’s record on investigating apprentices’ pay complaints.

He said: “The government is absolutely clear everyone who is entitled to the NMW should receive it. This includes apprentices.

“The government takes the enforcement of the national minimum wage very seriously and HMRC reviews every complaint that’s referred to it — investigating the complaint and, in addition, carrying out targeted enforcement where it identifies a high risk of non-payment.”

He added the government was so concerned about the issue that complaints from apprentices were now being “prioritised” by HMRC.

“We are also stepping up our communication activity to increase the level of awareness of the minimum wage rules across the board, including apprentices,” he said.

“We want to help employers avoid falling foul of NMW rules unwittingly and ensure individuals are well-informed about their NMW eligibility.”

Meanwhile, the government is yet to name and shame any underpaying apprentice bosses despite moves in the summer to make it easier to identify offending employers.

The clampdown, which applies to non-apprentices too, came into effect last month.

It comes in addition to financial penalties, of up to £5,000, employers face if they fail to pay adequately.

A BIS spokesperson said: “The revised NMW naming scheme will name employers that have been issued with a notice of underpayment by HMRC.

“It can take an average of 150 days for HMRC to complete its investigations before it issues a notice.

“The revised naming scheme came into effect on October 1, so an investigation that began on this date is not likely to be closed until early next year, as this will also have to factor in the appeals and representation process as part of the naming scheme.”

Originally, employers had to meet one of seven criteria before they could be named.

The minimum amount of NMW owed to workers had to be at least £2,000 and the average per worker at least £500 before an employer could be referred to BIS from HMRC for naming. The revised scheme removes these restrictions.

Royal seal of approval for Skills Show

The Skills Show will be given the royal seal of approval by Princess Anne through her role as president and patron of the awarding organisation City & Guilds.

The Princess Royal, a member of Great Britain’s 1976 Equestrian team, will attend the event at the NEC Birmingham on November 15, midway through the three-day event which closes the following day.

Skills Minister Matthew Hancock, who last year won a charity horse race at Newmarket, was due to attend on day one.

Up to 75,000 people, including primary and secondary school children, FE students and adult learners, are expected to attend the Skills Show, which will cover an area equivalent to the size of seven football pitches.

Chris Jones, City & Guilds director-general, said: “We believe the Princess Royal’s attendance will inspire young people about all of the options out there and go some way towards overcoming the false perception of academia as the only pathway to success.

“She shares our commitment to helping young people fulfil their potential.”

The centrepiece of the show will be 70 WorldSkills UK national competition finals, in disciplines including welding, bricklaying, industrial electronics, game design, web design and hairdressing.

More than 650 competitors will take part.

They qualified ahead of 5,000 people who took part in 500 heats across the UK, during the spring and summer.

The finalists will battle it out over three days of tough competition, with the aim of winning gold and being named the best in their skill.

Keith Smith, the UK’s official delegate for WorldSkills and Skills Funding Agency executive director, said: “I wish every competitor the best of luck.

“It takes hard work, determination and a high level of skill to compete against the UK’s most talented apprentices and learners.”

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Editorial: The Skills Show is our best kept secret, unfortunately

More than 650 of our most talented and skilled young people will be in Birmingham over the coming days.

Not too many people outside of FE may know it, but they will competing to be crowned our best young craftsmen and women.

The competitions take place at the UK’s largest skills and careers event, spanning an area equivalent to seven football pitches.

Yes, it’s time for the Skills Show 2013.

HRH the Princess Royal will pay a visit, but more importantly, will you and your students?

The sector speaks of raising participation, standards and aspirations — the Skills Show is an opportunity for exactly that.

We don’t need the implementation of a pass, merit or distinction system to inspire young people to be the best.

Look at what’s achieved at the competition finals next week for yourself, along with your learners.

Experiencing these skills competitions and the Skills Show will raise aspirations.

The Skills Show is far too important be the UK’s best kept secret.

Nick Linford, editor

 

Elmfield probe ‘ongoing’ despite pre-pack sale

An investigation into Elmfield Training will continue despite part of the company having been sold to a nursing homes training provider, FE Week can reveal.

Elmfield, which was slapped with a notice of concern in June following a grade four Ofsted inspection result, contacted staff more than two weeks ago to say it was taking steps to put the company into administration.

Last week it announced that it had appointed Deloitte as administrators and the majority of the company would be sold to EQL, a subsidiary of CareTech.

The move followed allegations against Elmfield of malpractice, in relation to its apprenticeship contract with supermarket giant Morrisons, that featured in a BBC investigation.

It was alleged that Elmfield signed Morrisons staff up to apprenticeship programmes they had declined, enabling the provider to claim public funding for training.

A separate probe into such allegations was launched by the Skills Funding Agency which, it said, was continuing despite the sale of Elmfield’s non-Morrisons business.

An agency spokesperson said: “Our investigation into the allegations we have received concerning Elmfield is ongoing and we are currently reviewing additional evidence which has been supplied to us.”

A Deloitte spokesperson said the sale had secured more than 300 jobs and would ensure that around 5,700 learners on former Elmfield programmes would have continuity.

A CareTech spokesperson said the acquisition has been completed as part of a pre-pack insolvency of Elmfield for a total “cash consideration” of £1.5m. The on-going working capital costs of the business would be funded from CareTech’s cash, they said.

Farouq Sheikh, CareTech’s executive chairman, said: “CareTech is a principled provider of social care with a strong public service ethos.

“Our support services for young people in transition to adult life are well known for their outstanding results and for some time we have felt that a new division focusing on apprenticeships would enhance and support many aspects of our outcomes-based approach.”

Meanwhile, all new Morrisons apprenticeships are provided by NCG (formerly Newcastle College Group), but Elmfield still has responsibility for the learners it started.

But with Elmfield’s contract to provide training to staff at supermarket giant Morrisons not included in the sale, a number of staff working on the contract now face redundancy if no buyer can be found.

However, Elmfield staff working on the Morrisons contract were told by administrators, in an email seen by FE Week, that: “We are in advanced discussions with another provider with a view to transferring this contract to that provider. We hope to complete this transfer in the next few days.”

At the time of going to press, no buyer for Elmfield’s Morrisons contract had been found. There is no suggestion of wrong doing on the part of Morrisons, EQL or Care Tech.