Logistics skills council ‘offered solutions to non-existent problems’

Michael Woodgate considers what went wrong for Skills for Logistics (SfL) with the sector skills council having this month announced it was set to close.

So farewell then, SfL. It prospered when government funding was plentiful, but its inability to convince people to pay for its services proved fatal.

At the beginning, SfL’s reason for being was simply ‘to be a sector skills council’ at a time when these were being rapidly established across the industrial landscape.

But, once this valuable status had been secured, there was an almost immediate feeling of ‘now what?’

Consistently poor leadership, at both executive and board level, ensured this question was never properly asked, let alone convincingly answered.

The challenge SfL faced, right from the start, was the lack of a significant vocational skills problem in the logistics sector.

It takes five days to train a new lorry driver and the lead time to full competence can be measured in weeks, rather than years.

A functioning market works well to deliver basic training in things like fork lift driving, truck driving and operating ancillary equipment.

The technology used for tracking consignments and warehouse picking is well-designed and easy to use.

At the higher level, the UK has well established universities like Aston and Huddersfield that turn out world class logisticians.

The irony is that the logistics sector does have skills issues to address, just not the ones SfL chose to focus on

But SfL chose to behave as if the opposite was true.

In a bid to raise the profile of the sector it started talking about “logistics craft” and set about creating “solutions” for the supposed shortage of these skills.

These solutions — the Interactive Stairway, the Logistics Guild, the Foundation Degree — constituted little more than answers desperately searching for questions. Each one had thousands spent on it with no discernible return.

The irony is that the logistics sector does have skills issues to address, just not the ones SfL chose to focus on.

Firstly, and most obviously, there are significant opportunities to improve levels of English and maths across the industry, among middle and junior management as much as anywhere else.

When it was set up, one of SfL’s core remits was to address this issue, yet in its 11 years of existence it did virtually nothing in this area.

Secondly, while the industry is awash with instructors and assessors, there is a shortage of people who can teach.

The Logistics Academy was established to raise the quality and quantity of teaching in the sector. But this also had absolutely no sense of direction and closed down without having generated a penny of commercial income in its short, troubled life.

But the biggest issue facing the sector is that it is not that good at managing people.

A skilled workforce depends for its existence on effective recruitment and effective management.

Searching for “training solutions” while ignoring the need to manage people well is a tempting and easy path to take, but ultimately a futile one.

None of this is particular to logistics, nor does it require a “sector solution”.

What’s needed are well-run organisations, where progressive workplace cultures and practices enable people to do their jobs well.

But all SfL’s attempts to attract new blood into the sector focussed on the shortcomings of the recruits, the training and perceptions of the industry — not once was an admission that perhaps employers needed to up their game.

Had this admission been made, SfL would have finally unearthed a question for which they would have been in a strong position to answer.

With Business Link disappearing into cyberspace, and the relevant trade associations focussing on compliance issues, there is a real need for business support to the logistics sector.

Not to design its supply chains, or train its fork lift drivers, but to manage its people better.

If, at the same time, workforce English and maths skills had been developed as well, the logistics industry would increasingly be made up of well-run organisations staffed by people able and willing to learn.

Such a sector would, I suggest, have few serious skills gaps or shortages.

 

Creative designs inside and out at Notts college

Creative art students from West Nottinghamshire College can now learn their craft in a new £2.3m facility.

The new two-storey Visual Arts and Design Centre was designed by architects Ibi Group and built by J Tomlinson Limited.

West-Nottinghamshire-College2

It includes a range of state-of-the-art studios, modern teaching space, and bright exhibition areas.

A college spokesperson said the project represented the final stage in its £40m investment programme to upgrade its estate across Mansfield and Ashfield.

Dame Asha Khemka, principal, said: “I am immensely proud to see this centre come to fruition. The building has a real energy and buzz, and it’s great to see students working hard and enjoying their studies in this modern, 21st Century learning environment.”

Main Pic:  from left, are: West Nottinghamshire College student Gorge Boyle, aged 18, Chris Kowalenko, from J Tomlinson Limited, student Maisie Smith, 17, principal Asha Khemka, student Kurtis Klegg, 18, head of creative industries and digital technologies Steve McAlone, and curriculum manager Helen Wood. All three students study the extended diploma in art and design at the new centre (pictured above left)

Apprenticeships are the ‘major casualty’ amid funding uncertainty

The government has said more research was needed before it could take its apprenticeship funding reform plans any further. Lynne Sedgmore considers where this leaves the sector — and the programme.

The announcement from the Department for Business, Innovation and Skills on apprenticeship funding reform clearly illustrates a setback for government.

The statement that its commitment to ‘putting employers in control’ of apprenticeship funding is ‘non-negotiable’ seems to obfuscate with strong words the fact that neither of its two options for routing funding directly to employers are any longer on the table.

Beyond the words of the formal statement, Skills Minister Nick Boles spelt it out even more clearly at this week’s Education Select Committee — he doesn’t want to “go off half-cock” again.

It is also worth noting that what is now being described as ‘non-negotiable’ is the aim of ‘putting employers in control’ of funding and not routing funding directly through them.

In other words, not only are the preferred options ruled out, but other means to the same end may have been ditched as well.

This is good news and reflects what colleges, independent learning providers (ILPs), commentators and, most importantly, very many employers have been telling Whitehall all along — managing public funding is an unwelcome extra task for small businesses not a valuable reward.

It is good news when a policy based more on ideology than evidence is sent back to the drawing board. It gives grounds for hope that those who understand the practicalities on the ground may be listened to more carefully in the future. But this misconceived policy has led to a wider raft of unfortunate consequences.

The major casualty is the apprenticeship system itself which now remains in a further period of limbo. Apprenticeships are the centrepiece of skills policy, yet all those who have to make it work on the ground have now to go forward without any clear idea of the longer term funding arrangements for the sector.

The major casualty is the apprenticeship system itself which now remains in a further period of limbo

Uncertainty about rates, mechanisms and even vital matters like employer cash contributions would be unsettling at the best of times, let alone when apprentice numbers are falling and when the practices behind previous headline growth have been called into question.

Yet this continuing instability is not the worst problem. The most damaging aspect of this whole affair is that the focus on how to route public funding to employers has distorted the entire debate about employer ownership.

Developing apprenticeships risks being seen as a matter of chasing state subsidy rather than building a competitive business. Offering apprenticeships is now positioned as a public service rather than a business investment supported by government. This has been reinforced by the disproportionately large funding of the current trailblazer schemes.

Almost nobody disputes the idea that apprenticeships should be led by employers — an apprenticeship is a contract of employment and to be viable must meet employers’ needs. To help develop employer ownership in a true sense, therefore, the government needs to step back and let local solutions flourish. As providers work harder and harder to engage more employers in delivery, the routing of public funds has only served as a distraction.

There is a simple, if radical, solution to apprenticeship funding. Employers could be told that any apprentice (or perhaps any within an approved age range) can receive up to a maximum period of off-the-job training free at a college or approved training provider of their choice. After that it’s up to them. They won’t have to manage or account for public funding, bother about staged or outcome payments or complicate their PAYE returns.

Colleges and ILPs will be left to teach and firms will be left to run their businesses and train their staff. Mr Boles told the Education Select Committee that finding a solution to apprenticeship funding to suit everyone was possible and could be simple. Here we propose a practical solution to his problem.

Construction students help the ‘neigh’ bours

There was no horseplay when construction students from East Riding College worked with a local business on a recycling project.

The joinery apprentices turned old wheelie bins into winter feeders for horses after being contacted for help by nearby Meaux Livery.

Tutor Craig Leach said: “It’s a small scale project, but the work required accurate measurements and cutting and drilling, and the safe use of portable power tools is an important element of the course.

“It’s also good experience for the learners to work with clients outside college environment and they were really pleased to be making something permanent that would be well used.”

Hannah Caley, from Meaux Livery, said college learners would be asked to help build a Meaux Livery cross country course later in the year.

Main Pic: from left: Charles Hargreaves, Jo Oliver, both aged 18, tutor Craig Leach, Josh Ralph, 16, and Dan Smedley, 19. All students study level two intermediate apprenticeship in wood occupation

College staff get on their bikes in memory of colleague

More than £1,000 was raised by a group of cyclists from Weston College in memory of a loved colleague who died during a trip to Italy last year, writes Billy Camden.

The diabetes-related death of grandmother-of-two Heather Wood during a Weston College trip to Italy last year hit her construction colleagues hard.

The 53-year-old resource-based learning coordinator at the college’s construction and engineering centre of excellence (CECE), where she had worked for 15 years, was a “popular” workmate — and one whose unexpected death resulted in a charity bike ride.

Thirty five cyclists — made up of former colleagues, friends and relatives, including husband Dave Wood, who works at CECE as a technician — raised more than £1,000 in aid of Diabetes UK.

They travelled from CECE along Weston Seafront and on to Sand Bay, then back through Worle, Weston-super-Mare.

“It was hard work but very worthwhile. It is a great charity to give to and I’m sure Heather was looking down on us and laughing as she watched us set off,” said Mr Wood.

“It means a lot to me that the people here would do this in her memory.”

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Heather Wood

On the day of the ride, staff and fellow riders loosened their muscles with a workout at the nearby Virgin Active fitness club. The journey was then officially started by Weston College principal Dr Paul Phillips.

CECE staff are now planning several more fundraising challenges for Diabetes UK, including a ‘Tough Mudder’ obstacle event and the possibility of a longer bike ride later in the year.

Mr Wood said: “This is the start of a number of fundraising events and it’s very touching.

“Heather was very popular at college and people were shocked by the suddenness of her death.

“If people really knew how hugely diabetes affects someone I am sure a lot more would be done to fund research into finding a cure.”

Ben Hodder, carpentry lecturer and one of the event organisers, said: “It was a cold day and quite hard-going, especially the bit from the seafront to Sand Bay, but we battled on and up to now we’ve raised £1,381.20 for Diabetes UK, which is a fantastic amount.

“Heather was an incredible person and highly valued member of our team. Her sudden death was a massive blow to all who work and learn here.

“We’re delighted to have raised so much money for Diabetes UK and on behalf of everyone I’d like to thank all those who donated and made it happen.”

CECE lecturer Matt Postins, who is also the regional chair of the Guild of Bricklayers, said: “I was going to give my old bones a rest this year, but after the tragic events that unfolded on our recent Italy trip I just felt compelled to do my little bit in memory of a truly unique and wonderful lady.

“Heather touched the lives of so many people, be it friends, colleagues and of course students.”

Visit www.justgiving.com/theteamatCECE to donate to the charity effort.

Main Pic: The team of cyclists from Weston College ready for their ride in memory of colleague Heather Wood. Her Husband Dave Woods, is front centre-left.

 

Edition 124: Sue Rimmer, Mike Hopkins, Sean Harford, Alan Birks, Michele Sutton and Norman Cave

South Thames College principal Sue Rimmer has been elected the new chair of the Principals’ Professional Council (PPC).

She takes over from Mike Hopkins, who stepped down last month after his chief executive role at the Gateshead and Middlesbrough College Confederation was made redundant when it was split up after just over 12 months. He had stepped down as principal of Middlesbrough College to take on the job.

Ms Rimmer, who has been the South Thames principal for nearly 15 years and has more than three decades’ experience in the FE and skills sector, said: “I believe the work PPC does in representing the voice of principals, as well as supporting individual members, is unique and extremely important in these challenging times.”

Nick Lewis, PPC secretary, said: “Sue has been an active member of PPC for several years and I am delighted at her election as chair. She is well-respected throughout the sector and brings a wealth of experience to
the role.”

He added: “PPC has been very fortunate to have benefited from Mike Hopkins’ energy and his experience of FE and we wish him the best for the future.”

And at Ofsted, the remit for plans to merge all education inspections under a single framework from September was passed to schools director Sean Harford last month.

It had previously been the responsibility of Mike Cladingbowl until he left the education watchdog to become executive principal of a new multi-academy trust in North West England.

Meanwhile, former Bradford College principal of ten years and Association of Colleges president of 2013/14 Michele Sutton has become interim principal at Birmingham’s Bournville College.

It follows the retirement of Norman Cave, who left late last year due to ill health after 12 years at the helm.

Ms Sutton, who added a CBE award to her existing OBE in the 2015 New Year Honours, started this month and is expected to remain in post until a permanent successor is recruited later this year.

It marks a return to the Second City for Ms Sutton with one of her first FE and skills sector jobs being a lecturer at Handsworth College (now part of South and City College Birmingham), where she rose to vice principal.

“I’m delighted to be back in Birmingham and honoured that the board have asked me to take up the interim principal role. I look forward to working with staff, students and the wider community over the next few months to consolidate and build on Bournville College’s reputation,” said the former principal of Rochdale’s Hopwood Hall College.

Alan Birks CBE, governors’ board chair, said: “We are very pleased that Michele is joining us and have every confidence in her skills and experience to lead the college forward until the permanent principal is appointed.”

 

A4e staff ripped off DWP welfare-to-work scheme with false clients and forged paper trails

Four A4e workers forged paperwork to make fraudulent claims against a Department for Work and Pensions (DWP) welfare-to-work scheme, a jury has ruled.

Ines Cano-Uribe, aged 38, of Madrid, Spain, Matthew Hannigan-Train, 30, of Bristol, and Hayley Wilson, 27, of Milton Keynes, were yesterday found guilty of conspiring to make false instruments on the Inspire to Aspire contract to cover up fraudulent claims.

Cano-Uribe was also found guilty with Zabar Khalil, 35, of Slough, of a separate count of forgery.

A further six defendants had already pleaded guilty before the 13-week Reading Crown Court trial to 48 counts of forgery and related conspiracy offences.

They were Dean Lloyd, 38, of Milton Keynes — 13 counts of forgery, Julie Grimes, 52, of Laleham, Surrey — nine counts of forgery; Aditi Singh, 31, of Slough — three counts of fraud and forgery, Bindiya Dholiwar, 28, of Slough — seven counts of forgery, Nikki Foster, 31, of Wokingham – eight counts of fraud and one conspiracy, and Charles McDonald, 44, of Egham, Surrey — six counts of fraud and one of conspiracy.

Lisa Rose, specialist fraud prosecutor at the Crown Prosecution Service, said: “This scheme involved blatant deception on behalf of the defendants. Instead of helping people back into work, the defendants created false clients and false paper trails for future audits.

“This criminal abuse of their position and responsibility was simply to boost the company’s performance and increase the amount of money it received.

“The defendants claimed A4e had helped find jobs for people who were in fact already employed, people who had never come to A4e for help, and even for some A4e colleagues who had not even used the scheme to join the company.

“For an organisation with such aspirational aims and goals, it is very disappointing that the defendants behaved so dishonestly. Instead of spending time helping those who genuinely needed to find work these defendants were tirelessly covering their tracks, not to mention causing considerable losses to the public purse.”

Between 2008 and 2011, Wilson, Lloyd, Grimes, Singh, Dholiwar, Foster and McDonald worked as A4e recruiters at branches throughout the Thames Valley, together with account manager Cano-Uribe, deputy business manager Hannigan-Train and contract administrator Khalil.

Thames Valley Police said that over this period, the recruiters claimed financial rewards by fraudulently saying they had found work for people, many of whom either did not exist or had not found work. They then forged documentation to support these false claims.

Andrew Dutton, A4e chief executive, said: “A4e co-operated fully with the police enquiry, after our own internal investigation first brought these alleged incidents to light. Since these alleged events took place, we have augmented our controls and processes to seek to ensure that nothing like this could ever happen again.

“Furthermore, rigorous audits undertaken by the Department for Work and Pensions [DWP] and the Skills Funding Agency have concluded that there is no evidence of fraud on any of the contracts that we hold with them.

“A4e has, of course, committed to paying back in full the total value of alleged unsubstantiated claims that were made to the DWP.”

The fraudulent claims were discovered following a whistleblower report that led to a DWP and Thames Valley Police investigation into the ‘Inspire to Aspire’ Lone Parent mentoring programme, which was funded by the European Social Fund (ESF). The programme ended in July 2011.

In some cases, said police, the offenders created files for people who did not exist and included fabricated contact details and details about false training sessions.

In others, claims were made for people who had attended A4e for help, but had not yet found employment. The offenders made claims to say these people had been helped into work by A4e and so rewards were claimed.

Although the money was not received directly by the offenders, many of them were given bonuses for each person they helped into work and met targets set by their managers.

When the DWP audited the contract and asked to see 21 files in March 2011, Cano-Uribe, Hannigan-Train and Wilson were all involved in making the files appear to be in order, including fraudulent ones.

The fraud came to light when documentation completed and purporting to be signed by candidates and employers to show successful job outcomes, was found to have been produced and signed by staff themselves.

DI Gavin Tyrrell, from the Thames Valley Police Economic Crime Unit, said: “This has been a long and highly complex investigation and so we are pleased that it has resulted in a positive outcome here at court.

“Together, these ten people acted dishonestly to abuse a scheme which was designed to help those who had been out of work for long periods and were trying to find jobs in what was a very difficult employment climate. Financial rewards had been introduced in order to help that process and these defendants took advantage of that for their own personal gain.

“The money they fraudulently claimed came from the taxpayer and just over £1.3m was paid to A4e between 2008 and 2010 for their implementation of this contract.

“I want to thank the jury who have deliberated for over 55 hours for their patience in carefully listening to all the facts, in what has been a complicated and difficult case.”

The defendants are due to be sentenced on March 30 at Reading Crown Court.

Sarah Hawkins, 32, of Bagshot, Surrey, Serge Wyett, of Richmond, and Yasmin Ahmed, both 40, of Southend on Sea, faced similar charges, but were cleared of all counts.

A4e gives assurance that fraudsters ‘don’t work for us anymore’

A4e chief executive Andrew Dutton has revealed that none of the staff who ripped off a Department for Work and Pensions (DWP) welfare-to-work scheme were still working for him.

Ines Cano-Uribe, aged 38, of Madrid, Matthew Hannigan-Train, 30, of Bristol, and Hayley Wilson, 27, of Milton Keynes, were found guilty of conspiring to make false instruments on the Inspire to Aspire contract to cover up fraudulent claims.

Cano-Uribe was also found guilty, with Zabar Khalil, 35, of Slough, of a separate count of forgery. A further six defendants had already pleaded guilty before the 13-week Reading Crown Court trial, which ended on January 14, to 48 counts of forgery and related conspiracy offences.

They were Dean Lloyd, 38, of Milton Keynes — 13 counts of forgery, Julie Grimes, 52, of Laleham, Surrey — nine counts of forgery; Aditi Singh, 31, of Slough — three counts of fraud and forgery, Bindiya Dholiwar, 28, of Slough — seven counts of forgery, Nikki Foster, 31, of Wokingham – eight counts of fraud and one conspiracy, and Charles McDonald, 44, of Egham — six counts of fraud and one of conspiracy.

Andrew Dutton, A4e Group chief executive, said: “We are obviously very disappointed and sorry a number of people who worked on this contract behaved so dishonestly.” He added: “None of the people who were convicted remain in our organisation.”

Between 2008 and 2011, Wilson, Lloyd, Grimes, Singh, Dholiwar, Foster and McDonald worked as A4e recruiters in the Thames Valley, together with account manager Cano-Uribe, deputy business manager Hannigan-Train and contract administrator Khalil. Thames Valley Police said the recruiters claimed they had found work for people, many of whom either did not exist or had not found work, to fraudulently receive bonuses. They then forged documentation to support false claims. When the DWP asked to see files in March 2011, Cano-Uribe, Hannigan-Train and Wilson were involved in making the files appear to be in order, including fraudulent ones.

It came to light when documentation completed, and purporting to be signed by candidates and employers to show successful job outcomes, was found to have been produced and signed by staff themselves.

Mr Dutton said A4e would pay back all the money that had been fraudulently claimed, adding that DWP and Skills Funding Agency audits found no evidence of fraud in current A4e contracts.

The defendants are due to be sentenced on March 30 at Reading Crown Court.

Sarah Hawkins, 32, of Bagshot, Serge Wyett, of Richmond, and Yasmin Ahmed, both 40, of Southend on Sea, faced similar charges, but were cleared of all counts.

Apprenticeship reform proposals were ‘half-cocked,’ Skills Minister Nick Boles tells MPs

Skills Minister Nick Boles has told the House of Commons Education Select Committee that the government had “gone off half-cock” [sic] on apprenticeship reform.

He appeared in front of the committee as part of its investigation into apprenticeships and traineeships for 16 to 19-year-olds this morning  — less than 24 hours after he ruled that more research was needed on proposals to fund apprenticeships via employers and either through the PAYE system or credit accounts.

Facing questions about when the reforms would come to fruition, Mr Boles claimed the initial proposals, drawn by predecessor Matthew Hancock, had not been fully formed.

He said: “You’ll understand if we do more homework. Bluntly, we don’t want to go off half-cock (sic) again, because frankly it’s not been ideal to come forward with two proposals and then decide not to go ahead with either of them. Speed is great but it’s more important to get it right.”

Asked by committee member Pat Glass MP if reforms were “being kicked well into the long grass,” Mr Boles said: “You will be aware that we are running into the buffers somewhat in terms of the election. It is definitely not long grass.

“My personal ambition is to make it as short grass as possible but I make no promises about whether we’ll be able to make the chair’s request of getting a solution announced by May 8.

“I am pushing as hard and fast as I can to come up with a solution, not least because I am confident a solution is there which will actually meet everybody’s concerns.”

For more, see edition 124 of FE Week, dated January 19.